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Glennie House Care Home

William McComb Court, Auchinleck, Cumnock, Ayrshire KA18 2HH
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Glennie House was my mum's home not just a care homeJulie M(Daughter of Resident/Service User)
Glennie House Care Home, Cumnock
The staff are a shining example of how care should be delivered.Pat H(Daughter of Resident/Service User)
Glennie House Care Home, Cumnock
The quality of life for my mum, provided at Glennie House is excellent.Elizabeth D(Daughter of Resident/Service User)
Glennie House Care Home, Cumnock

Situated in the rural village of Auchinleck in East Ayrshire, Glennie House is a purpose built 52 bedded care home which offers specialist nursing, residential and dementia care. The home also offers respite stays on a long term and short term basis to give home carers a much-needed break.

Facilities at the home include en-suite bedrooms, spacious lounges, an on-site hair salon, attractive grounds with secure residents’ garden and a guest...  

Care Provided by Glennie House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400N/A
Residential Dementia CareFrom £1,500N/A
Nursing CareFrom £1,654N/A
Nursing Dementia CareFrom £1,754N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Glennie House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Jenny Karimlar(Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (52)
  • Single Rooms with ensuite Wet Room (52)

Glennie House Care Home Reviews (94)

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9.8

Glennie House Care Home has a Review Score of 9.8 (9.795) out of 10, based on 24 reviews in the last 2 years. Over all time Glennie House Care Home has 94 reviews.

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Review from W M (Son of Resident) published on 3 October 2024 Submitted via Postal Card
Overall Experience

This is the happiest I have seen my mum since my dad passed.

Reply from Jenny, Home Manager at Glennie House Care Home

Thank you for taking the time to leave this kind review.

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Review from J J (Partner of Resident) published on 30 September 2024 Submitted via Website
Overall Experience

My partner has been with you for the last few months, his health has deteriorated and staff are very caring and accommodating to both of us. Staff are patient and friendly. The home is clean and orderly which gives me peace of mind, knowing that he is being looked after.

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Review from Julie M (Daughter of Resident) published on 23 September 2024 Submitted via Website
Overall Experience
There wouldn't be enough space here to write everything I would want to tell you about Glennie House in Auchinleck.

It was such a hard process having to put my mum into care but there came a point when it was just not possible for her to remain at home. The manager and all her staff tried so hard to make this easier for us. Mum sadly passed in June after a 4-day period where she was at end of life. Myself and other family members stayed round the clock until the end. The care and love that we all felt at that point from everyone in Glennie was just unbelievable. Looking after us as well as my mum in such a compassionate way. Sitting beside my mum in the early hours of the morning listening to the staff dealing with residents in such a patient and caring way was so humbling as you never fully appreciate the difficult job these amazing people do. It was then I realised that Glennie House was my mum's home not just a care home and that we had been so lucky for that to be the case.

Reply from Jenny, Home Manager at Glennie House Care Home

Thank you very much for the kind review, it was a pleasure getting to know mum and her extended family. She was "a fine wee lass, a bonnie wee lass" who will always be remembered fondly.

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Review from Violet L (Sister of Resident) published on 1 August 2024 Submitted via Postal Card
Overall Experience

My brother is in Glennie and I can't praise staff and management for the excellent care he has received since he has moved into Glennie, spotless clean great food entertainment and overall I'm happy he's in such a clean caring place can't praise this place enough.

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Review from Shona B (Daughter of Resident) published on 29 April 2024 Submitted via Website
Overall Experience
In our experience staff try to deliver a good quality care service and are approachable. The room standard and overall cleanliness of the home is of a good standard. However, staffing, particularly qualified nursing staffing, appears stretched almost all of the time. We had to raise issues with hand and oral hygiene on repeated occasions and when our mother was discharged from hospital following a fall in the home, and still incredibly vulnerable, staff were wholly unprepared to care for her level of need. Care plans were not updated. This created serious concern and trust issues for us.
Despite good intentions, unit management is weak in our opinion and detached from the reality of the care on the ground.

All of the points in this review were formally raised with unit management and therefore a matter of record.

Reply from Jenny, Home Manager at Glennie House Care Home

We are sorry that this was your experience. This was investigated at the time, in March 2023, and where necessary, lessons were learned.

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Review from Gordon W (Son of Resident) published on 9 April 2024 Submitted via Postal Card
Overall Experience

I have been very pleased with the quality of personal care and support received by my mother while she was a resident in Glennie House. Too often nursing and care staff lack compassion and empathy, but in GH the staff seemed to really love my mother. They were warm and kind towards her and took a real interest and concern for her comfort, care and wellbeing. They were professional but displayed a gentleness and love towards her.

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Review from Ruth D (Daughter of Resident) published on 21 February 2024 Submitted via Postal Card
Overall Experience

Mum is very happy at Glennie House. As a family, we are extremely satisfied with all aspects of care. The atmosphere in the home is one of happiness and welcoming. The manager and staff go the extra mile to make sure each resident feels at home and treat the Glennie House as their own.

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Review from Elizabeth D (Daughter of Resident) published on 21 February 2024 Submitted via Postal Card
Overall Experience

My mum has settled into Glennie House. The kind and caring staff have been wonderful. The most amazing thing about this place is the programme of activities and outings that brings such a happy atmosphere to the place. It's great that loved ones can join in too. The quality of life for my mum, provided at Glennie House is excellent. A friendly and welcoming care home. Excellent management and so reassuring to see my dear mum enjoy her life.

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Review from Alex D (Son of Resident) published on 21 February 2024 Submitted via Postal Card
Overall Experience

The staff are the greatest asset of Glennie House. It is an extremely welcoming place and the staff go about their duties with a smile and often with a song, it obviously gets passed on/down from the management. They provide an excellent and varied range of activities each week. We had Christmas dinner with Mum which was a lovely caring touch.

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Review from P W (Wife of Resident) published on 6 July 2023 Submitted via Postal Card
Overall Experience

Anything my husband needs is attended to straight away, he is completely different from when he was in hospital. He is encouraged to take part in the activities and enjoys his paper in the morning. My husband appreciates what all the staff do for him and his family appreciates it too—our very sincere thanks.

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Review from A D (Daughter of Resident) published on 6 July 2023 Submitted via Postal Card
Overall Experience

Very happy with the care that my dad gets, there is nothing that we can complain about.

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Review from Kenneth R (Brother of Resident) published on 5 July 2023 Submitted via Postal Card
Overall Experience

The staff made us feel so welcome. My brother is happy here.

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Review from Christine P (Sister of Resident) published on 5 July 2023 Submitted via Postal Card
Overall Experience

I am very pleased with the care and consideration given to my sister in her new environment. She has been made to feel welcome and I feel she is now very safe and also very happy. The staff are so good to her.

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Review from Elizabeth M (Friend of Resident) published on 10 January 2023 Submitted via Postal Card
Overall Experience

When visiting my friend, we were greeted with a cheery smile from the staff. We sat in the cafe area and the manager heard us talking about songs as my friend is a lovely singer. The manager then proceeded to ask us what songs we would like played and we sang along. It was a very pleasurable experience. We were also made coffee and hot chocolate - a treat!

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Review from L H (Daughter of Resident) published on 21 December 2022 Submitted via Postal Card
Overall Experience

The staff are caring and work hard. They seem genuine in their affection for my mum. Communication hasn't always been good. My mum's hand hygiene has been raised a few times, particularly her nails and the length of the nails on her contracted hand. A lot better since the hairdresser has been allowed in. Staff go above and beyond to have a laugh with my mum and stepdad which helps. A difficult time for everyone.

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Review from Pat H (Daughter of Resident) published on 20 December 2022 Submitted via Postal Card
Overall Experience

The care my dad receives in Glennie House is exemplary and I can't recommend it highly enough. The staff are a shining example of how care should be delivered. Any request is dealt with immediately and family are kept informed of every aspect of care and any changes that occur. Each interaction with my dad is underpinned by kindness, care and consideration. Excellent!

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Review from T M (Granddaughter of Resident) published on 20 December 2022 Submitted via Website
Overall Experience

Very happy with how my gran is treated in Glennie House Care Home. Dignified and clean, also very friendly carers who make you feel welcome. My gran is happy and content in Glennie House. The carers are great.

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Review from Barbara G (Daughter of Resident) published on 19 December 2022 Submitted via Postal Card
Overall Experience

My mother was cared for by some of the most compassionate old caring staff whilst at Glennie House Care Home. During the days leading up to her passing, we could not have asked for more from them. The carers and nurse not only cared for her but showed her love and understanding. To us, as a family, this made an extremely difficult time so much easier. The staff lining the corridor to say a final farewell is an abiding memory for us. Knowing Mum was loved by so many, even on her crankiest of days, gives us such comfort. Thank you all again so very much.

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Review from James N (Brother of Resident) published on 10 November 2022 Submitted via Postal Card
Overall Experience

Dedication and care from top to bottom was exceptional. My sister passed away with care and dignity, and was treated as if she was one of their own family. Every visit I had was a very pleasant experience. The care home was always immaculate with cheerful staff.

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Review from William N (Husband of Resident) published on 9 September 2022 Submitted via Postal Card
Overall Experience

On entering the home, I was struck by the pleasant, inviting ambience and freshness. The communal areas and the resident's rooms are clean and maintained to a high standard. The staff are friendly and helpful and of smart appearance.

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Regulatory Rating

Care Inspectorate (CI) Rating

Date: 17 November 2025
  • How well do we support people's wellbeing?
    Good

    (4)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How good is our setting?
    Good

    (4)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Jenny Karimlar
Jenny KarimlarJob Title:Home Manager

Hello, I am Jenny Karimlar and I am the Home Manager at Glennie House. I have worked in Glennie for the past 11 years.

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