Glennie House Care Home

William McComb Court, Auchinleck, Cumnock KA18 2HH
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9.8 82 Reviews
  • Glennie House Care Home, Cumnock
Situated in the rural village of Auchinleck in East Ayrshire, Glennie House is a purpose built 52 bedded care home which offers specialist nursing, residential and dementia care. The home also offers respite stays on a long term and short term basis to give home carers a much-needed break.

Facilities at the home include en-suite bedrooms, spacious lounges, an on-site hair salon, attractive grounds with secure residents’ garden and a guest room which relatives can reserve for overnight stays. Wheelchair access is available throughout. A restaurant standard kitchen provides freshly prepared meals tailored to the residents’ preferences and needs.

The care manager is experienced and is qualified as a general nurse. The home offers excellent training and support to the care team to allow them to take care of the varied needs of residents, from specialist support to general assistance with everyday activities, while also respecting the residents’ need to live independent and dignified lives. The home also offers training, information and support to the relatives of residents to help them better understand the treatment and care requirements of their loved-one.

The home benefits from having built good relationships with the local council, GPs, physiotherapists, district nurses, social workers and other visiting healthcare professionals.

The Activities Coordinators at Glennie House provide a full programme of activities, entertainment and events for residents to choose from. The home maintains strong community links and access to a mini bus means that residents can enjoy day trips out.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1094
  • Self-Funded Residential Dementia Care: from £1094
  • Self-Funded Nursing Care: from £1241
  • Self-Funded Nursing Dementia Care: from £1241

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Glennie House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Jenny Karimlar (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • To comply with registration category
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (52)

Glennie House Care Home Reviews (82)

9.8

Glennie House Care Home has a Review Score of 9.8 (9.799) out of 10, based on 17 reviews in the last 2 years.
Over all time Glennie House Care Home has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Glennie House Care Home
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Review from Christine P (Sister of Resident) published on 5 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care and consideration given to my sister in her new environment. She has been made to feel welcome and I feel she is now very safe and also very happy. The staff are so good to her.
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Review from Elizabeth M (Friend of Resident) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When visiting my friend, we were greeted with a cheery smile from the staff. We sat in the cafe area and the manager heard us talking about songs as my friend is a lovely singer. The manager then proceeded to ask us what songs we would like played and we sang along. It was a very pleasurable experience.
We were also made coffee and hot chocolate - a treat!
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Review from L H (Daughter of Resident) published on 21 December 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff are caring and work hard. They seem genuine in their affection for my mum. Communication hasn't always been good. My mum's hand hygiene has been raised a few times, particularly her nails and the length of the nails on her contracted hand. A lot better since the hairdresser has been allowed
in. Staff go above and beyond to have a laugh with my mum and stepdad which helps. A difficult time for everyone.
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Review from Pat H (Daughter of Resident) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my dad receives in Glennie House is exemplary and I can't recommend it highly enough. The staff are a shining example of how care should be delivered. Any request is dealt with immediately and family are kept informed of every aspect of care and any changes that occur. Each interaction with
my dad is underpinned by kindness, care and consideration. Excellent!
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Review from T M (Granddaughter of Resident) published on 20 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very happy with how my gran is treated in Glennie House Care Home. Dignified and clean, also very friendly carers who make you feel welcome. My gran is happy and content in Glennie House. The carers are great.
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Review from Barbara G (Daughter of Resident) published on 19 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was cared for by some of the most compassionate old caring staff whilst at Glennie House Care Home. During the days leading up to her passing, we could not have asked for more from them. The carers and nurse not only cared for her but showed her love and understanding. To us, as a family,
this made an extremely difficult time so much easier. The staff lining the corridor to say a final farewell is an abiding memory for us. Knowing Mum was loved by so many, even on her crankiest of days, gives us such comfort. Thank you all again so very much.
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Review from James N (Brother of Resident) published on 10 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dedication and care from top to bottom was exceptional. My sister passed away with care and dignity, and was treated as if she was one of their own family. Every visit I had was a very pleasant experience. The care home was always immaculate with cheerful staff.
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Review from William N (Husband of Resident) published on 9 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering the home, I was struck by the pleasant, inviting ambience and freshness. The communal areas and the resident's rooms are clean and maintained to a high standard. The staff are friendly and helpful and of smart appearance.
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Review from Julie G (Daughter of Resident) published on 5 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very friendly, attentive and genuinely caring, taking time with each resident. They listen to my concerns and are very helpful. The staff keep the home spotlessly clean. Activities arranged for residents are stimulating e.g bingo and dominoes and especially outsiders who call (musicians and
singers) encouraging participation by residents and staff and also encouraging participation by residents in activities.
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Review from Charlie G (Son of Resident) published on 17 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Glennie House Care Home is the best care home I've experienced. Staff are excellent and attentive and, without exception, everyone seems to genuinely care which is extremely comforting to family members. I can't think of anywhere I'd rather my mum spend her time than Glennie House. The home manager
is first class.
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Review from Vanessa G (Daughter of Resident) published on 4 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Food and drink - dad says food is reasonable as he has no teeth, a selective menu. Would like some fish in sauce (fillets of fish). He has a meeting with the kitchen and management. Activities are good when available and more are on now, outside entertainers are good.
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Review from Linda M (Friend of Resident) published on 14 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very efficient and hands-on with the residents. Taking time with each individual resident and showing that they care about their feelings/well-being. We visited on Pancake Day for the residents and staff. It was very well organised and the staff couldn’t have been more helpful. Well done
everyone involved.
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Review from Christine H (Daughter of Resident) published on 3 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After spending twelve weeks in hospital and moving into the care home and not going back to her own house, my mother settled in well due to the friendly and helpful staff who made her feel very welcome.
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Review from T M (Son of Resident) published on 6 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has received exemplary care in Glennie House over the last 2 years. He is as happy as he could be and this is undoubtedly due to the superb, caring attitude of the staff. Recent visits have been so well organised and the staff go out of their way to facilitate visiting. I was really fortunate
to take my dad out to the local pub on my last visit! I and the rest of the family are extremely happy with the care my father is given in Glennie House.
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Review from Ruth H (Daughter of Resident) published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm always delighted with the care and attention my dad receives. The staff team have stayed very much the same in 2 years so dad knows them and has a good rapport. They always show time and patience. They have adhered strictly to Covid regulations as far as I can see and yet encourage visits with the
guidelines as much as possible.
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Review from H R (Daughter of Resident) published on 13 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my mother was admitted to Glennie House Care Home. She was very frail having two replacement hips and other medical issues. With the dedication and knowledge of all the staff she is getting on as well as we can expect. She is very content and happy (a few small issues) but if mother had not gone
to Glennie Court Care Home things would have been a lot different. Thank you to all dedicated staff.
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Review from J L (Wife of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot say a lot as my husband was admitted in April 2021 and due to covid, I have only visited inside on a few occasions. Saying that the staff have been nice very helpful and very obliging, I have not been seen sitting areas or dining areas so can't comment on these. My husband is content and seems
happy. He has put on some needed weight so must like the food. I am happy with the care he is getting.
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Review from A G (Daughter of Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have never found fault in any way, except for meals which I have not sampled but reported to be inedible at times. The care from carers and nursing staff are excellent. In this time of coronavirus, I have no complaints as each and everyone keeps the room clean after each visit. Thank you for keeping
my mum safe.
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Review from Jean M (Wife of Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find my husband is looked after extremely well by very caring staff and they are always on hand to answer questions. Very pleasant and so helpful. I have no worries as to my husband being looked after 24/7.
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Review from Margaret B (Daughter of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the care my mum receives at Glennie House. I find the staff extremely caring and helpful. They are always on the ball if she needs the doctor. I would like to say I am pleased and feel I don't need to worry knowing she is getting very good care. Thank you Glennie House.
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Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Glennie House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.799 for Glennie House Care Home is calculated as follows: ( (166 Excellents x 5) + (19 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 194 Ratings = 4.799
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Glennie House Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 30 Nov 2023
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Jenny

Jenny Karimlar

Job Title: Home Manager

Hello, I am Jenny Karimlar and I am the Home Manager at Glennie House. I have worked in Glennie for the past 11 years.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glennie House Care Home to verify any information. View our terms and conditions. Glennie House Care Home has an Enhanced Service - more info.