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Balcarres Care Home

64 Albany Road, Broughty Ferry, Dundee, Angus DD5 1NW
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Balcarres Care Home, Dundee
Balcarres Care Home, Dundee
Balcarres Care Home, Dundee

Balcarres Care Home, situated in the popular seaside town of Broughty Ferry, supports older people to lead their best lives with personalised residential and residential dementia care.

The catering team at Balcarres understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The home offers a wide range of popular dining areas that provide a welcoming space to...  

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Care Provided by Balcarres Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,391From £1,530
Residential Dementia CareFrom £1,391From £1,530

Contact Balcarres Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Mimi Popa (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 63+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (24)

Balcarres Care Home Reviews (110)

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10

Balcarres Care Home has a Review Score of 10 (9.971) out of 10, based on 32 reviews in the last 2 years. Over all time Balcarres Care Home has 110 reviews.

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Showing 110 reviews matching selected criteria
Review from Veronica K (Friend of Resident) published on 7 November 2016 Submitted via Website
Overall Experience

My friend has been a resident in Balcarres for about 3 years and each time I visit I am made to feel very welcomed by the staff and always receive a cheery hello and a nice pot of tea. My friend is extremely happy at Balcarres.

Reply from Lydia Waller, Customer Service Administrator at Balcarres Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

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Care / Support
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Review from H C (Friend of Resident) published on 26 October 2016 Submitted via Postal Card
Overall Experience

Balcarres Care Home is a very friendly home and as far as I can see is very well run. The staff also seem to have many suggestions and are forward thinking. One of the better homes I have visited.

Reply from Rachel Elliott, Customer Service Administrator at Balcarres Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
Review from M A (Friend of Resident) published on 26 October 2016 Submitted via Postal Card
Overall Experience

On visiting, first approaches, very impressive. Staff extremely friendly and helpful. Very efficient. Ambience all over very good. Impressions- a very well run home.

Reply from Rachel Elliott, Customer Service Administrator at Balcarres Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul B (Friend of Resident) published on 27 September 2016 Submitted via Website
Overall Experience

Lovely care home, bright and colourful surroundings, beautifully kept gardens, staff very attentive and nothing too much trouble. We are always made to feel very welcome by all staff at any time day and night.

The management made the transition to the home very easy and comfortable ...seeing to all needs, very reassuring.

Two staff in particular, made the stay enjoyable with their patience and understanding.

Highly recommend ??????????

Reply from Lydia Waller, Customer Service Administrator at Balcarres Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Doris M (Wife of Resident) published on 27 July 2016 Submitted via Postal Card
Overall Experience
Very caring and friendly staff.

Lots of activities and days out. Spotless dining room. Good food.

Reply from Jayne Duck, Customer Service Administrator at Balcarres Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from June E (Relative of Resident) published on 17 June 2016 Submitted via Postal Card
Overall Experience

Came to view with regards to a family member taking residence. Very impressed with staff and establishment. Lovely care home in all aspects. Staff are very informative and welcoming. Second to none. Rooms great size and comfortable. Security good. Menu great choice. Very clean.

Reply from Rose Pickering, Customer Service Administrator at Balcarres Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann K (Sister of Resident) published on 30 May 2016 Submitted via Postal Card
Overall Experience

Our resident is very well cared for and since her hip operations has been encouraged by staff with her walking. There have been no problems with her recovery. She is always happy when we visit her and seems to fit in well with everyone and the staff all like her.

Reply from Rose Pickering, Customer Service Administrator at Balcarres Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Estelle F (Resident / Service User) published on 16 May 2016 Submitted via Postal Card
Overall Experience

Well polished and I walk every day in the beautiful grounds. The staff give me anything I want, especially the boss lady.

Reply from Rose Pickering, Customer Service Administrator at Balcarres Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joyce L (Resident / Service User) published on 16 May 2016 Submitted via Postal Card
Overall Experience

You get the feeling of laughter when you come into the home. Lovely staff.

Reply from Rose Pickering, Customer Service Administrator at Balcarres Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary S (Resident / Service User) published on 16 May 2016 Submitted via Postal Card
Overall Experience

I love the manager. Gorgeous beautiful home. Staff could not be better.

Reply from Rose Pickering, Customer Service Administrator at Balcarres Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 29 January 2026
  • How well do we support people's wellbeing?
    Very Good

    (5)

  • How good is our staff team?
    Very Good

    (5)

  • How good is our setting?
    Very Good

    (5)

  • How well is care and support planned?
    Very Good

    (5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (12) & Events (0)

News
  • 19 Sep 2025

    HC-One Scotland’s Balcarres Care Home, in Brought Ferry, Dundee, is proud to celebrate the heartwarming friendship of two remarkable residents, Jemima (Mina) Kearnan and Aileen Gibbs, whose bond has become...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Balcarres Care Home.

Awards / Recognitions (17)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: Balcarres Care Home
  • 28 Feb 2023Recipient: HC-One

Accreditations

There are no accreditations posted yet for Balcarres Care Home.

Meet the Team (0)

There are no Team Members posted yet.

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