






Balcarres Care Home, situated in the popular seaside town of Broughty Ferry, supports older people to lead their best lives with personalised residential and residential dementia care.
The catering team at Balcarres understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The home offers a wide range of popular dining areas that provide a welcoming space to...
Care Provided by Balcarres Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Balcarres Care Home for full pricing details and T&Cs.
Contact Balcarres Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Mimi Popa (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 63+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
Room Information
- Single Rooms (31)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (24)
Balcarres Care Home Reviews (110)
Balcarres Care Home has a Review Score of 10 (9.971) out of 10, based on 32 reviews in the last 2 years.
Over all time Balcarres Care Home has 110 reviews.
The 'village' in the garden is an absolutely brilliant idea.
The residents are looked after to an absolutely top class standard.
Balcarres Care Home is a lovely place, and it's so comforting to know your loved one is being looked after here.
Thank you all very much.
Very reassuring.
Totally impressed by the loving care demonstrated by the staff for whom nothing appears too much. The staff display wonderful patience and take a close, sincere interest in the residents. My mother-in-law has been so well treated and this is a comfort for relations who live far away.
I have been a visitor at Balcarres Care Home for many years. The conditions at the home are all as you would want for yourself or a relative/friend. The manageress and her staff take great pride in assuring that the residents are well cared for in pleasant and fresh surroundings. They provide a plethora of activities for their wards.
Staff are always so welcoming and friendly towards residents and visitors alike. My husband now has complex needs and the staff are so good with him and attend to him so well.
I also like to spend a lot of time with the office staff.
The care in Balcarres is second to none. The team work with families to ensure the best dementia care for my granny. The activities on offer are excellent and the home is remarkably clean. I would highly recommend Balcarres to anyone looking for care for the elderly
Such a bright and welcoming home, with very experienced staff who provied excellent personal care to grest granny.
The care in this home is exceptional I can sleep at night knowing my gran is in good hands and well looked after. All her needs are catered for on a daily basis.
My dad was a resident at the home but sadly passed away. The quality of the care he received throughout his time was out of this world the care he received up until the end of his life was incredible. The support the family received both from the management and care team was amazing we could not thank the home enough. I would highly recommend the home to anyone. The food also great.
Balcarres Care Home; it is my mother's home. She is surrounded and supported by staff who care for her and meet her needs. The staff form lasting, nurturing relationships with the residents. This level of care allows the rest of our family to be free of anxiety about my mother. She is safe, secure and so well looked after, she is encouraged in so many ways to be independent and at home. We as a family are always welcome.
Thank you for your lovely review. It is so nice to hear that you and your mum look upon Balcarres as her home, it is the little things that make it home from home.
The staff and management team are outstanding. Very helpful and treat my Mum like a friend - they are dedicated to taking care of each resident - could not ask for a better place for Mum.
Thank you for your review. It is great to know that your Mum is treated like a friend as this helps to have a family atmosphere in the home and hopefully gives you peace of mind as well.
I went to a resident/family meeting in March and was delighted to hear all that is happening. My friend, who lives in the home was also in attendance and encouraged to speak at the meeting. The home has a lovely family feel to it. Lovely home.
I find the staff to be extremely friendly, knowledgeable, caring and helpful. They all do 100% for their residents. The home is extremely clean. The cooks do a great job as the food is delicious with plenty of choices. The gardens are amazing, lovely for the residents and their families to sit out, the shops in the garden are an excellent idea allowing residents to "go to the shops" activities are really good, cooking, baking, crafts, singing etc. I feel so lucky that my mother lives here, she is really well cared for which puts my mind at ease.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
Balcarres Care Home is a warm, friendly home from home, not only for the residents but also for friends and family. The care, compassion and love my mum received from all members of staff was second to none. Nothing was too much trouble and the staff know residents and family and friends very well and made us extremely welcome. The manager and staff are excellent and a dedicated team. I am so very glad my mum was there.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
The food is excellent and varied.
The staff are very caring and professional and my medical needs are met without complaint.
The outings and entertainment provided are varied and most enjoyable.
My husband is welcomed to join me in an evening meal at weekends.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Having travelled from South Africa to see my parents I was extremely happy to see the level of care and commitment by both staff and management at Balcarres. I know and have confidence that on returning to South Africa my mother will continue to get a high level of both professional and personal care from the staff of Balcarres at all times.
Thank you so much for sharing your lovely feedback. I am so pleased that you are happy with the care your Mother is receiving. I will pass on your kind winds to the home manager. Best wishes, The Bupa Customer Care Team.
Balcarres is a wonderful place, we were treated like the residents from the moment we visited, we were told to help ourselves to tea, coffee and biscuits or if it was time for the residents to have tea we were always included and with any activities that were going on as well. We were also invited for a meal as well. Nothing was too much for the staff and they always were calm when confronted with different situations that occur sometimes with the residents. The rooms were lovely, spacious and bright and clean. We enjoyed going every day and got to know quite a few of the residents. Would be very happy to go there myself.
Thank you so much for such lovely feedback. I am so pleased that you are happy with the home, environment and the staff. I will pass on your kind words to the home manager. Thank you again, The Bupa Customer Care Team.
Comfortable home from home with excellent care. Efficient and kindly management, nursing staff and assistants.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Better than the last place.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 29 January 2026- How well do we support people's wellbeing?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How good is our setting?Very Good
(5)
- How well is care and support planned?Very Good
(5)
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 19 Sep 2025
HC-One Scotland’s Balcarres Care Home, in Brought Ferry, Dundee, is proud to celebrate the heartwarming friendship of two remarkable residents, Jemima (Mina) Kearnan and Aileen Gibbs, whose bond has become...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Balcarres Care Home.
Awards / Recognitions (17)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: Balcarres Care Home
- 28 Feb 2023Recipient: HC-One
Accreditations
There are no accreditations posted yet for Balcarres Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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