






Balcarres Care Home, situated in the popular seaside town of Broughty Ferry, supports older people to lead their best lives with personalised residential and residential dementia care.
The catering team at Balcarres understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The home offers a wide range of popular dining areas that provide a welcoming space to...
Care Provided by Balcarres Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Balcarres Care Home for full pricing details and T&Cs.
Contact Balcarres Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Mimi Popa (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 63+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
Room Information
- Single Rooms (31)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (24)
Balcarres Care Home Reviews (110)
Balcarres Care Home has a Review Score of 10 (9.971) out of 10, based on 32 reviews in the last 2 years.
Over all time Balcarres Care Home has 110 reviews.
This home deserves 10 out of 10. Amazing throughout and staff.
Care staff are always friendly and helpful.
I like staying here.
Very happy staying here - staff very kind and helpful.
I enjoy living here and the staff make it very easy for me.
On all our visits we have found the care home to be noticeably clean and the staff have always been courteous and helpful. The lady we visit, who is 93 years old, is very well looked after and she looks better now than she has for years. From what we have seen of the meals/menus they are always interesting and appetising and delivered on time with all the help needed for the old lady. Her room is always tidy and homely.
No complaints - happy with the care.
I have been visiting my friend for many years now and can say that it’s the best home that I have ever visited the staff are so helpful and kind. My friend made the right decision in moving here.
My Uncle has been at this home for 3 1/2 years. Although he doesn't want to be in any care home, this one has been ideal for him. He enjoys his interaction with the staff and they make his day. He doesn't have dementia so doesn't interact with the other residents. The staff are very caring and genuinely compassionate. The management ensure a high standard of facilities.
As all families know, it is a huge decision to have a loved one become a resident in a care home. We have no regrets at all having decided that Balcarres is the place for Dad. Everything about the home is wonderful and he is looked after so well. Staff are always welcoming and will bend over backwards to see to Dad's needs. They deserve all the praise they get.
After over seven years of dad being here, we always find he is being well looked after. Staff are caring and professional and give great palliative care, making dad as comfortable as possible.
Balcarres staff always go out of their way to ensure the best welfare of their residents. My gran has received excellent care and whenever we visit she appears to be happy and well looked after. The staff are always chatty and friendly and her room is clean and tidy, whatever time of the day we visit. Highly recommended and excellent peace of mind for families with family there.
I went to see my friend at lunchtime. Greetings from all members of the staff made me welcome every time. I was offered food and drink to share with my friend. She was kept clean and looked after with care, attention to every aspect of her physical, mental, emotional and spiritual wellbeing. Room was clean, tidied, secured. The quality care is present in the food they serve, in the support they offer and in the atmosphere around.
Everything is perfect.
I recommend this care home as my mother was here for 8 years and reached her 100th Birthday with a full day of celebrations. The staff are very good and the facilities are excellent. I fully recommend this care home.
A wonderful example of a care for people in need. Extremely well run home with excellent facilities to make the residents stay an enjoyable one. The staff are first class and the whole place is very positive with a happy feeling environment.
Every time I've visited my grandmother, I've been so impressed by the care provided by the staff at Balcarres - they are so patient and caring and nothing is too much trouble. They really go the extra mile. She couldn't have been in better hands. Thank you for the work that you do Balcarres!
My mother was cared for in this home for the last four years and eight months of her life, dying here just after her 101st birthday. My wife and/or I visited her two or three times a week when we were at home and were always favourably impressed at the patience and kindness of all of the staff. My mother selected this care home when she felt she was unable to care for herself, and she never had any regrets. I do not believe she would have received better care anywhere.
You always leave your loved one assured that they are receiving an excellent level of care.
The home itself is well situated and a very relaxing environment for the residents.
Really couldn't ask for much more.
Thank you for the kindness and care you provide to our friend, it is very much appreciated.
The staff who greeted us were fantastic and let us go to a quiet area to talk.
My friend was very relaxed here and they catered for her every need.
I felt much better leaving after the visit to know she was in such caring hands.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 29 January 2026- How well do we support people's wellbeing?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How good is our setting?Very Good
(5)
- How well is care and support planned?Very Good
(5)
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 19 Sep 2025
HC-One Scotland’s Balcarres Care Home, in Brought Ferry, Dundee, is proud to celebrate the heartwarming friendship of two remarkable residents, Jemima (Mina) Kearnan and Aileen Gibbs, whose bond has become...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Balcarres Care Home.
Awards / Recognitions (17)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: Balcarres Care Home
- 28 Feb 2023Recipient: HC-One
Accreditations
There are no accreditations posted yet for Balcarres Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Balcarres Care Home to verify any information. View our terms and conditions. Balcarres Care Home has an Enhanced Service -more info.