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Balcarres Care Home

64 Albany Road, Broughty Ferry, Dundee, Angus DD5 1NW
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Balcarres Care Home, Dundee
Balcarres Care Home, Dundee
Balcarres Care Home, Dundee

Balcarres Care Home, situated in the popular seaside town of Broughty Ferry, supports older people to lead their best lives with personalised residential and residential dementia care.

The catering team at Balcarres understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The home offers a wide range of popular dining areas that provide a welcoming space to...  

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Care Provided by Balcarres Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,391From £1,530
Residential Dementia CareFrom £1,391From £1,530

Contact Balcarres Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Mimi Popa (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 63+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (24)

Balcarres Care Home Reviews (110)

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10

Balcarres Care Home has a Review Score of 10 (9.971) out of 10, based on 32 reviews in the last 2 years. Over all time Balcarres Care Home has 110 reviews.

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Showing 110 reviews matching selected criteria
Review from M M (Son-in-law of Resident) published on 27 February 2024 Submitted via Postal Card
Overall Experience
We are very happy with the stay here for my mother-in-law. She is very happy here. The carers and staff have been wonderful and she enjoys the food a lot.

Her room is always clean and the staff look after her well.

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Review from L S (Granddaughter of Resident) published on 27 February 2024 Submitted via Postal Card
Overall Experience
My gran has been in Balcarres for over 2 years and she has loved her stay here. She has loved the company and carers and she is well looked after.

We are very happy with her stay here.

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Review from I S (Wife of Resident) published on 4 January 2024 Submitted via Postal Card
Overall Experience

I cannot speak too highly of Balcarres Care Home. The care shown to the residents is exceptional, as is the support shown to the families by the outstanding management team. The lovely building is surrounded by well-tended gardens. Residents are encouraged to participate in the numerous activities and outings. Cleanliness is paramount and there is an excellent, varied food and drink menu which my husband enjoyed. He was very well looked after by the friendly staff.

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Review from Fiona M (Cousin of Resident) published on 17 August 2023 Submitted via Postal Card
Overall Experience

My relative was, latterly, receiving palliative care at Balcarres Care Home and she died this week. The care she received was outstanding. Great thoughtfulness was shown to me also when clearing her room afterwards. She was in the home for six years and many of the original staff are still there which speaks volumes.

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Review from Anne M (Niece of Resident) published on 15 August 2023 Submitted via Postal Card
Overall Experience

My mother's cousin was in Balcarres Care Home from 2016 till July 2023. during this period I visited a number of times. The care home was immaculate along with the outside gardens. The staff were second to none. the food, drink etc was excellent. The communication from the home was excellent as well. My relative was very well cared for by everyone. Staff and management were very caring and very professional.

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Review from M S (Daughter of Resident) published on 4 August 2023 Submitted via Postal Card
Overall Experience
I write this review on my mum's birthday.
Mum passed away on 1st January 2023 after four and a half very happy years at Balcarres.
I could not have wished for a more caring, loving environment where Mum was looked after amongst "friends at home".
All the staff helped us navigate and make the arrangements for Mum's final few days when we were also treated with respect and sensitivity.

They are all wonderful.

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Review from Tricia C (Niece of Resident) published on 14 February 2023 Submitted via Postal Card
Overall Experience

I have considerable experience in care homes as my father was in several either for respite or full care. In my opinion, Balcarres Care Home is by far the best I have come across. My aunt loved everything about Balcarres, the staff, the amenities, the food and the activities provided. Latterly she enjoyed the daily exercise programme, she used to visit the front office every day and despite their busy schedules the manager and the administrator always made time for her. Sadly my aunt passed away in December 2022. The staff were devastated as they were all so fond of her. They went above the call of duty to assist me and even hosted the wake. I cannot praise the home and the staff highly enough.

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Review from Caroline W (Niece of Resident) published on 7 December 2022 Submitted via Postal Card
Overall Experience

Our first visit, Amazingly warm and welcoming staff, who were very informed and obviously highly motivated. Their passion for their profession was evident and their attention to even the smallest detail was exemplary. Our aunt is obviously receiving care of the highest quality and we were touched by the dedication of the staff as they saught to achieve this.

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Review from Margaret D (Resident / Service User) published on 31 May 2022 Submitted via Postal Card
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Amazing - they post my mail, buy whatever I require and can't do enough for me, especially the manager.

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Review from A C (Husband of Resident) published on 31 May 2022 Submitted via Postal Card
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I visit my wife every day and made very welcome.

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Review from K S (Daughter of Resident) published on 16 November 2021 Submitted via Postal Card
Overall Experience

I am extremely pleased with the care my mum receives at Balcarres Care Home. All of the care home staff are excellent and very approachable. My mum is very settled which is testament to the staff and surroundings of the care home.

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Review from Chrissa M (Daughter of Resident) published on 15 June 2021 Submitted via Website
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The love and care the staff show my mum is exceptional. They have learnt what makes her happy and happy she is. In this time where visiting is still very limited, they have been the family that I couldn't be. Thank you so much to every single member of staff.

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Review from Anne B (Niece of Resident) published on 14 May 2021 Submitted via Postal Card
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My family are extremely grateful to all the staff at Balcarres Care Home. You have kept our aunt very safe and contented throughout this pandemic. Auntie has never felt lonely and Balcarres arranged weekly FaceTimes for us so that she could continue to have regular, safe contact with me. I am full of admiration for their professionalism.

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Review from M P (Brother of Resident) published on 29 April 2021 Submitted via Postal Card
Overall Experience

My sister benefitted enormously from the exceptional care provided by the dedicated ever helpful staff at Balcarres. In the very recent final chapter of her life there she could not have been in better hands, which gained not only the thanks of myself and her daughter but also our admiration.

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Review from E L (Daughter of Resident) published on 29 April 2021 Submitted via Postal Card
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Balcarres has managed extremely well during the current pandemic. I have been well informed at all stages about my mother's care and wellbeing. Staff have also been very caring with visitors who have been missing their relatives. I'm sure it's due to staff diligence that Balcarres has remained Coronavirus free.

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Review from Frances T (Daughter of Resident) published on 30 March 2021 Submitted via Postal Card
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Always excellent care. Have been well updated, even in Covid times. Staff's care excellent, been with restricted visits due to Covid. Always able to let me know how my mum is. Nothing is any bother. Very happy with my mums care.

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Review from Ann M (Daughter of Resident) published on 5 January 2021 Submitted via Website
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My mum was cared for in Balcarres until sadly she passed away in December 2020. The love and the care all the staff gave to my mum was second to none. I couldn’t have chosen a better place for my mum to be looked after in her final years of life.

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Review from E C (Friend of Resident) published on 11 September 2020 Submitted via Postal Card
Overall Experience

I support my friend in lieu of family and have found the care, nutrition and friendship given at Balcarres to be exemplary. The high standard of care and organisation shown throughout these past stressful months has been impeccable with the well-deserved result of ensuring the home is Covid-19 free. Every member of staff is deserving of appreciation and the careful care of permitted visitors in their beautiful garden deserves sincere praise.

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Review from G D (Son of Resident) published on 9 September 2020 Submitted via Postal Card
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Your family are well looked after and the staff are very friendly and helpful.

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Review from N R (Granddaughter of Resident) published on 9 September 2020 Submitted via Postal Card
Overall Experience

Very accomodating with both my gran and myself. Regular weekly visits were granted which has made all the difference to both of us. Regular communication has been welcomed during lockdown. Carers during visits have always been welcoming and positive.

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Regulatory Rating

Care Inspectorate (CI) Rating

Date: 29 January 2026
  • How well do we support people's wellbeing?
    Very Good

    (5)

  • How good is our staff team?
    Very Good

    (5)

  • How good is our setting?
    Very Good

    (5)

  • How well is care and support planned?
    Very Good

    (5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (12) & Events (0)

News
  • 19 Sep 2025

    HC-One Scotland’s Balcarres Care Home, in Brought Ferry, Dundee, is proud to celebrate the heartwarming friendship of two remarkable residents, Jemima (Mina) Kearnan and Aileen Gibbs, whose bond has become...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

Upcoming Events

There are no upcoming events for Balcarres Care Home.

Awards / Recognitions (17)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: Balcarres Care Home
  • 28 Feb 2023Recipient: HC-One

Accreditations

There are no accreditations posted yet for Balcarres Care Home.

Meet the Team (0)

There are no Team Members posted yet.

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