






Balcarres Care Home, situated in the popular seaside town of Broughty Ferry, supports older people to lead their best lives with personalised residential and residential dementia care.
The catering team at Balcarres understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The home offers a wide range of popular dining areas that provide a welcoming space to...
Care Provided by Balcarres Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Balcarres Care Home for full pricing details and T&Cs.
Contact Balcarres Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Mimi Popa (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 63+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
Room Information
- Single Rooms (31)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (24)
Balcarres Care Home Reviews (110)
Balcarres Care Home has a Review Score of 10 (9.971) out of 10, based on 32 reviews in the last 2 years.
Over all time Balcarres Care Home has 110 reviews.
Her room is always clean and the staff look after her well.
We are very happy with her stay here.
I cannot speak too highly of Balcarres Care Home. The care shown to the residents is exceptional, as is the support shown to the families by the outstanding management team. The lovely building is surrounded by well-tended gardens. Residents are encouraged to participate in the numerous activities and outings. Cleanliness is paramount and there is an excellent, varied food and drink menu which my husband enjoyed. He was very well looked after by the friendly staff.
My relative was, latterly, receiving palliative care at Balcarres Care Home and she died this week. The care she received was outstanding. Great thoughtfulness was shown to me also when clearing her room afterwards. She was in the home for six years and many of the original staff are still there which speaks volumes.
My mother's cousin was in Balcarres Care Home from 2016 till July 2023. during this period I visited a number of times. The care home was immaculate along with the outside gardens. The staff were second to none. the food, drink etc was excellent. The communication from the home was excellent as well. My relative was very well cared for by everyone. Staff and management were very caring and very professional.
Mum passed away on 1st January 2023 after four and a half very happy years at Balcarres.
I could not have wished for a more caring, loving environment where Mum was looked after amongst "friends at home".
All the staff helped us navigate and make the arrangements for Mum's final few days when we were also treated with respect and sensitivity.
They are all wonderful.
I have considerable experience in care homes as my father was in several either for respite or full care. In my opinion, Balcarres Care Home is by far the best I have come across. My aunt loved everything about Balcarres, the staff, the amenities, the food and the activities provided. Latterly she enjoyed the daily exercise programme, she used to visit the front office every day and despite their busy schedules the manager and the administrator always made time for her. Sadly my aunt passed away in December 2022. The staff were devastated as they were all so fond of her. They went above the call of duty to assist me and even hosted the wake. I cannot praise the home and the staff highly enough.
Our first visit, Amazingly warm and welcoming staff, who were very informed and obviously highly motivated. Their passion for their profession was evident and their attention to even the smallest detail was exemplary. Our aunt is obviously receiving care of the highest quality and we were touched by the dedication of the staff as they saught to achieve this.
Amazing - they post my mail, buy whatever I require and can't do enough for me, especially the manager.
I visit my wife every day and made very welcome.
I am extremely pleased with the care my mum receives at Balcarres Care Home. All of the care home staff are excellent and very approachable. My mum is very settled which is testament to the staff and surroundings of the care home.
The love and care the staff show my mum is exceptional. They have learnt what makes her happy and happy she is. In this time where visiting is still very limited, they have been the family that I couldn't be. Thank you so much to every single member of staff.
My family are extremely grateful to all the staff at Balcarres Care Home. You have kept our aunt very safe and contented throughout this pandemic. Auntie has never felt lonely and Balcarres arranged weekly FaceTimes for us so that she could continue to have regular, safe contact with me. I am full of admiration for their professionalism.
My sister benefitted enormously from the exceptional care provided by the dedicated ever helpful staff at Balcarres. In the very recent final chapter of her life there she could not have been in better hands, which gained not only the thanks of myself and her daughter but also our admiration.
Balcarres has managed extremely well during the current pandemic. I have been well informed at all stages about my mother's care and wellbeing. Staff have also been very caring with visitors who have been missing their relatives. I'm sure it's due to staff diligence that Balcarres has remained Coronavirus free.
Always excellent care. Have been well updated, even in Covid times. Staff's care excellent, been with restricted visits due to Covid. Always able to let me know how my mum is. Nothing is any bother. Very happy with my mums care.
My mum was cared for in Balcarres until sadly she passed away in December 2020. The love and the care all the staff gave to my mum was second to none. I couldn’t have chosen a better place for my mum to be looked after in her final years of life.
I support my friend in lieu of family and have found the care, nutrition and friendship given at Balcarres to be exemplary. The high standard of care and organisation shown throughout these past stressful months has been impeccable with the well-deserved result of ensuring the home is Covid-19 free. Every member of staff is deserving of appreciation and the careful care of permitted visitors in their beautiful garden deserves sincere praise.
Your family are well looked after and the staff are very friendly and helpful.
Very accomodating with both my gran and myself. Regular weekly visits were granted which has made all the difference to both of us. Regular communication has been welcomed during lockdown. Carers during visits have always been welcoming and positive.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 29 January 2026- How well do we support people's wellbeing?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How good is our setting?Very Good
(5)
- How well is care and support planned?Very Good
(5)
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 19 Sep 2025
HC-One Scotland’s Balcarres Care Home, in Brought Ferry, Dundee, is proud to celebrate the heartwarming friendship of two remarkable residents, Jemima (Mina) Kearnan and Aileen Gibbs, whose bond has become...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Balcarres Care Home.
Awards / Recognitions (17)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: Balcarres Care Home
- 28 Feb 2023Recipient: HC-One
Accreditations
There are no accreditations posted yet for Balcarres Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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