I could not fault the staff they were all excellent, friendly and caring.P H(Respite Resident/Service User)
Mum is now happily settled and all the family can’t begin to thank the amazing nursesNikki D(Daughter of Resident/Service User)
Delighted by my wife's care and would highly recommend.J S(Husband of Resident/Service User)
I could not fault the staff they were all excellent, friendly and caring.P H(Respite Resident/Service User)
Mum is now happily settled and all the family can’t begin to thank the amazing nursesNikki D(Daughter of Resident/Service User)
Delighted by my wife's care and would highly recommend.J S(Husband of Resident/Service User)
Lakeside is situated in a quiet rural part of Jersey and provides 24 hour nursing and residential care. The team pride themselves on delivering exceptional standards of care with the focus being on the individual needs of residents and their loved ones.
The home boasts a large two-story property on extensive grounds. All bedrooms have a large floor to ceiling window and a private balcony overlooking a private lake.
Contact Barchester Lakeside Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Lakeside Care Home for full pricing details and T&Cs.
Barchester Lakeside Care Home has a Review Score of 9.4 (9.443) out of 10, based on 19 reviews in the last 2 years.
Over all time Barchester Lakeside Care Home has 49 reviews.
My mum was transferred to Lakeside after being in hospital for a long period and the difference in her since she moved is great. She is up, washed and dressed every day, she is eating so much more, the food is fresh and lots of choice so my mum is eating more. The management have been great and...
My mum was transferred to Lakeside after being in hospital for a long period and the difference in her since she moved is great. She is up, washed and dressed every day, she is eating so much more, the food is fresh and lots of choice so my mum is eating more. The management have been great and have kept us informed of everything the whole time and have been very reassuring, the staff are lovely and take good care of her, my mum is happy to be there taking into account she is not ready for home yet which she understands. As a family , we are relaxed knowing she is being well taken off, we can go in anytime , day or night.
Thank you so much for your kind review. I am very glad that your Mum is feeling better, is regaining her appetite and that the family feel re-assured that Mum is being well looked after. Its very important for us to receive feedback from family, loved ones, and residents, as it allows us to see what we are doing well, and what areas where we need to improve.
Andy you have no idea...
A very big and special thank you
Jersey men, and women, who have such visceral memories, and lived...
Hi Anita, thank you so much for your kind words, and for taking the time to express them here.Kindest regards, from all the team at Lakeside Care Home
A well run...
A well run establishment
Thank you very much for your kind review, and I am really glad to hear that you Mum, and the family, are very happy. I am also very pleased to hear that you have enjoyed spending time with Mum at meals, this is something we really encourage as it gives families and residents quality time with each other.
My father has been at Lakeside Care Home for 6 months, and he is very happy there. Before he moved, he was isolated in his home; now he has many social interactions every day. The care team are all friendly and efficient, and Andy the manager is very involved with all aspects of Lakeside's...
My father has been at Lakeside Care Home for 6 months, and he is very happy there. Before he moved, he was isolated in his home; now he has many social interactions every day. The care team are all friendly and efficient, and Andy the manager is very involved with all aspects of Lakeside's day-to-day running. I have found everyone to be responsive and very welcoming.
From all the team at Lakeside
Mum has settled in well over the year and I am confident she is being cared for, Andy the manager and all his team are always on hand should I have any queries and they have built a lovely atmosphere in the care home. Overall I feel mum is in safe and caring hands with Andy and his team.
Mum has settled in well over the year and I am confident she is being cared for, Andy the manager and all his team are always on hand should I have any queries and they have built a lovely atmosphere in the care home. Overall I feel mum is in safe and caring hands with Andy and his team.
We will...
Thank you Gary, for the very positive review. It is reassuring, and positive, to hear that your lovely Mum is safe and being cared for. Feedback, whether positive or negative, is hugely important to us therefore we always appreciate when relatives and loved ones communicate with us.We will continue to look at areas where we can improve, and take note of the areas where we are preforming to a high standard in order to maintain these.
My Aunt has her own landline in her room and often when carers/cleaners move the bed, the...
There is still often a "smell" in the corridor leading to her room.
Thanks for taking the time to leave your review regarding our Lakeside Care Home. We're sorry to read of your concerns and grateful you've shared these with us. On speaking with the home we understand that the staff have been spoken to in relation to being more careful when cleaning your aunts...
Thanks for taking the time to leave your review regarding our Lakeside Care Home. We're sorry to read of your concerns and grateful you've shared these with us. On speaking with the home we understand that the staff have been spoken to in relation to being more careful when cleaning your aunts room, and also that the team are working quickly to resolve the ant issue. This can happen around this time of year, and were incredibly sorry you are experiencing this. If there's anything further you wish to discuss, or require further updates, please reach out to the home's General Manager, who will be more than happy to support you and your aunt further. Kind regards, Barchester's Customer Feedback Team.
My dad was only in Lakeside for a couple of weeks respite so we had a fairly limited experience. Andy and the team welcomed him and made his transfer in to the home from hospital easy. The staff were great with him and really tried to help him in very difficult circumstances.
My dad was only in Lakeside for a couple of weeks respite so we had a fairly limited experience. Andy and the team welcomed him and made his transfer in to the home from hospital easy. The staff were great with him and really tried to help him in very difficult circumstances.
Thank you so much for your positive feedback, it does mean a lot to the team at Lakeside Care Home. I am always please to hear positive comments about staff, and will ensure that they are aware of the feedback.
The care, empathy and compassion towards residents and visitors shown by Andy the Manager is very reassuring, knowing that he is at the helm is very reassuring that your loved ones will be cared for and nothing seems to much trouble. Staff are very welcoming and attentive when needed.The day room...
The care, empathy and compassion towards residents and visitors shown by Andy the Manager is very reassuring, knowing that he is at the helm is very reassuring that your loved ones will be cared for and nothing seems to much trouble. Staff are very welcoming and attentive when needed.The day room is very spacious with some activities. The dinning area is very well laid out giving a restaurant atmosphere which feels very nice for residents to enjoy. The tea and coffee facilities for visitors is also very welcoming.
Thank you very much for your feedback which is very important to us. We endeavour to reach high quality standards, and learn from the feedback we receive.
Smile. Dad has settled in and is being very well looked after and he is enjoying the food and view of the large pond from his balcony. The staff from top to bottom are very caring and will support...
Smile. Dad has settled in and is being very well looked after and he is enjoying the food and view of the large pond from his balcony. The staff from top to bottom are very caring and will support all the family as best they can. All in all we are very happy for dad to be at Lakeside.
Thank you for your review. We are committed to providing a quality service, therefore appreciate all the feedback we receive.
Each staff member is always happy to assist and go above and beyond.
Each staff member is always happy to assist and go above and beyond.
Thank you so much for your review, we value your feedback. We will endeavour to improve our standards and learn from our residents (and their loved ones), to ensure that the residents needs are met at all times.
I am a brother-in-law and I look after her affairs and I think she is well looked after and I know she is going good and some days she ok some days she not and I know she loves guests and thats alright by me.
I am a brother-in-law and I look after her affairs and I think she is well looked after and I know she is going good and some days she ok some days she not and I know she loves guests and thats alright by me.
Thank you so much for your review. It is good to hear that your sister in law is being well looked after. We take feedback very seriously in order to drive through improvements, and improve the delivery of care to everyone who lives at Lakeside.
Mum has now moved into a room with a sunshade. She can now see out of the windows without feeling hot because of the sun beaming in. Mum now speaks more, commenting on the trees, birds, lake, weather and so on. It has made a huge difference to see the outside world. So thank you to the manager....
Mum has now moved into a room with a sunshade. She can now see out of the windows without feeling hot because of the sun beaming in. Mum now speaks more, commenting on the trees, birds, lake, weather and so on. It has made a huge difference to see the outside world. So thank you to the manager. Barchester, please spend money on sun shades, it'd make a difference to residents well being. Also, please provide summer uniforms to carers, hot and bothered staff results in lack of patience.
Thank you for your comprehensive feedback. I am glad that the changes we have made have had a positive impact. Barchester are very receptive to feedback, and I will ensure that this feedback is directed through the appropriate channels.
Sometimes things fall a bit flat when there are staff shortages (which is often) and for instance the bus on a Wednesday cannot go because there is no carer available to accompany...
2-3 members of the team stand out & are extremely attentive & understanding, another member is totally not suitable for the job & quite rude at times!
Thank you for your very honest review, we appreciate your input and value your perspective. I am very happy to report that we have full staffing numbers now, having had a very successful recruitment drive over that last two months. We will continue to work with you to ensure we act on feedback and...
Thank you for your very honest review, we appreciate your input and value your perspective. I am very happy to report that we have full staffing numbers now, having had a very successful recruitment drive over that last two months. We will continue to work with you to ensure we act on feedback and make continuous improvements and welcome every opportunity to discuss any issues as it helps us to improve.
My gran has been with Barchester Lakeside Care Home for nearly two years now and we love it here. She is so much happier in herself and everyone here is so friendly and really makes us feel part of the family.
My gran has been with Barchester Lakeside Care Home for nearly two years now and we love it here. She is so much happier in herself and everyone here is so friendly and really makes us feel part of the family.
Thank you so much for your lovely review. I am so happy to hear that your grandmother is enjoying life at Lakeside, and appreciate that you and your family can share your grandmothers positive experience with us.
I find all staff friendly, professional and informative. Even though they are very busy they will always acknowledge you and have a brief chat. My father is not always keen on the entertainment but staff encourage him to join in. I have no serious concerns with the treatment or well-being of my dad...
I find all staff friendly, professional and informative. Even though they are very busy they will always acknowledge you and have a brief chat. My father is not always keen on the entertainment but staff encourage him to join in. I have no serious concerns with the treatment or well-being of my dad in Lakeside Care Home.
Thank you very much for your feedback. We endeavour to maintain high quality of care for all of our residents, therefore feedback from relatives and friends, in addition to our residents, is essential. I wish you and your family a very happy New Year.
My sister has been at Barchester Lakeside Care Home for about five years and is very happy.
My sister has been at Barchester Lakeside Care Home for about five years and is very happy.
Thank you for your review of Lakeside, I am very happy to hear that your sister is being cared for. I hope we can continue to provide this level of care and very much appreciate your feedback.
Mam is very well looked after and all the staff are loving and considerate towards Mum. Mum has dementia and the staff are able to interact with her and to get responses from her in ways that I cannot. I know that Mum is in a safe, caring and friendly environment which is of great comfort to me and...
Mam is very well looked after and all the staff are loving and considerate towards Mum. Mum has dementia and the staff are able to interact with her and to get responses from her in ways that I cannot. I know that Mum is in a safe, caring and friendly environment which is of great comfort to me and my family. Mum is unable to join in most activities but when she is able to I am sure she appreciates them.
I am very pleased to hear that your mum is being well looked after at Lakeside. Your feedback is very important to us as it helps us to explore ways that we can improve on delivering care to your mum.
They always communicate with us and let us know if there is anything we need to...
Mum is so much better since she has been at Lakeside and we have no worries about her care or well-being.
Thank you for your review of Lakeside Care Home. We are delighted that your mum is enjoying living with us and that she is receiving the best possible care. Please do continue to give us feedback as it is vital that we listen to our residents and their loved ones and that we respond quickly to any issues.
I am fairly happy with Barchester Lakeside Care Home and am very new to home services. The manager is exceptional, very caring and tries his hardest to keep my mum comfortable. The staff are very friendly, it has taken some time for Mum to adjust but she's doing better now. Overall, I feel my mum...
I am fairly happy with Barchester Lakeside Care Home and am very new to home services. The manager is exceptional, very caring and tries his hardest to keep my mum comfortable. The staff are very friendly, it has taken some time for Mum to adjust but she's doing better now. Overall, I feel my mum has good care, she's in a safe place, so far, so good.
Thank you for your review on Barchester Lakeside Care Home. We hope we can continue to provide the very best care for your mum and your feedback is essential to achieving this.
We simply cannot fault or thank the manager and his team at Barchester Lakeside Care Home. My husband has Star 4 Dementia and can be somewhat complicated to help care for, however the team at Lakeside went over and above - in particular the manager to ensure that my husband's care was the top...
Whilst my husbands stay there was only short due to his needs, we are so incredibly grateful for the support that the manager and the wider team gave to not only my husband, but the wider family.
It is our pleasure at Lakeside to have the opportunity to look after such a wonderful person. I wish you all the very best and look forward to visits in the future.
Please contact us for latest vacancies.
There are no news items for Barchester Lakeside Care Home.
There are no upcoming events for Barchester Lakeside Care Home.
There are no accreditations posted yet for Barchester Lakeside Care Home.
I've been a qualified mental health and general health nurse for over 35 years, in various clinical health settings. I started off as a Healthcare...
I've been a qualified mental health and general health nurse for over 35 years, in various clinical health settings. I started off as a Healthcare Assistant in a care home and feel that I have 'come home' to work in Lakeside. I am totally committed to making sure you or your loved one experience nothing but the very best of care within a 5-star setting.
Shona Muir is an NHS (Scotland) trained nurse, specialising in ITU and critical care where she excelled and managed a busy ITU as a ward sister....
Shona Muir is an NHS (Scotland) trained nurse, specialising in ITU and critical care where she excelled and managed a busy ITU as a ward sister. Since relocating to Jersey in 2023, Shona has worked as a clinical lead in older adult care. Shona is currently the clinical lead at Lakeside and has made a huge impact on the clinical care delivery, the training and education for staff, and building and maintaining the team at Lakeside.
Gio is a very experienced administrator having worked in the care sector over many years. She is very hands-on and makes herself known to the residents and their families from the outset.
Gio is also our 'Tell Barchester' champion.
What can we say about our Head Chef? In an area which is very hard to recruit to in Jersey, Petros is a rock of reliability.
Petros thrives on...
What can we say about our Head Chef? In an area which is very hard to recruit to in Jersey, Petros is a rock of reliability.
Petros thrives on feedback and is constantly checking in with residents to ensure they receive the very best 'cuisine' which he provides.
Lindi is an experienced clinical nurse and a skilled, compassionate healthcare professional who combines rigorous clinical experience with genuine...
Lindi is an experienced clinical nurse and a skilled, compassionate healthcare professional who combines rigorous clinical experience with genuine empathy.
Lindi, originally from South Africa, is a critical thinker at the bedside, adept at assessing residents' needs, administering treatments accurately, and advocating for the best possible outcomes for residents and families.
My name is Bobby, and I have the great privilege of working at Lakeside Care Home as the Activities Coordinator.
My job is fun and very rewarding –...
My name is Bobby, and I have the great privilege of working at Lakeside Care Home as the Activities Coordinator.
My job is fun and very rewarding – and I love it! I regularly invite musicians, artists, bell ringers, gardeners, chefs, and various other entertainers into the home to bring joy to the lives of residents who are living here.
Jane is a skilled, and very well respected, front house and admin assistant. Put simply, Jane is the glue that holds everything together, a real...
Jane is a skilled, and very well respected, front house and admin assistant. Put simply, Jane is the glue that holds everything together, a real organizer and the person central to keeping everyone and everything running smoothly. If anything goes wrong, ask Jane! If everything goes right, it's probably because you asked Jane!
My name is Lina, and I have been a carer here at Lakeside for the last 18 years. I am originally from Portugal and enjoy living in Jersey.
I support...
My name is Lina, and I have been a carer here at Lakeside for the last 18 years. I am originally from Portugal and enjoy living in Jersey.
I support the nurses to settle in new residents, I assist with completing essential assessments, I lead the health care assistants and ensure that new recruits are supported.
My name is Michael, and I have been working for Barchester at Lakeside Care Home for 13 years.
I am a Senior Carer on the residential floor of this...
My name is Michael, and I have been working for Barchester at Lakeside Care Home for 13 years.
I am a Senior Carer on the residential floor of this home. I help residents with their day-to-day activities of daily living, where sometimes they need assistance with some of the tasks we take for granted.
I enjoy working with families, GPs, and other members of the multidisciplinary team to ensure the health and well-being of my residents.
An enthusiastic Carer with a 'can-do' attitude. Sara is always happy to assist and provide a high level of care for residents.
Grace has worked for Barchester for 21 years: quite simply a very experienced Carer who is totally dedicated to her role, and to the residents of the home.
A very experienced Senior Carer having worked with Barchester for over 2 decades.
Lucy is from the island of Jersey and is very proud to work with the residents at Lakeside. Lucy shows up to work not just with skills, but with a...
Lucy is from the island of Jersey and is very proud to work with the residents at Lakeside. Lucy shows up to work not just with skills, but with a warm heart and a willingness to help everyone in her care. Lucy is a kind, dependable, and attentive carer committed to providing personalised care.
Mark joined Lakeside initially as a maintenance assistant, but quickly became the Head of Maintenance for the home. Before joining Lakeside, Mar was...
Mark joined Lakeside initially as a maintenance assistant, but quickly became the Head of Maintenance for the home. Before joining Lakeside, Mar was a motorcycle mechanic, therefore is of a technical and mechanical background. Mark is fastidious and likes to approach problems in a problem-solving manner, a necessity when working with various systems.Mark embodies the Barchester 'whole home approach' and will very happily make a cup of tea for a resident, sit with them, and talk about everything from farming to riding motorcycles across the continent.
All of the residents know Mark by name and will ask him directly for help, as they know he will respond immediately.
The care home lists weekly fees per person from £2,068 for residential care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 66 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Lakeside Care Home to verify any information. View our terms and conditions. Barchester Lakeside Care Home has an Enhanced Service -what an Enhanced Service includes.