I could not fault the staff they were all excellent, friendly and caring.P H(Respite Resident/Service User)
Mum is now happily settled and all the family can’t begin to thank the amazing nursesNikki D(Daughter of Resident/Service User)
Delighted by my wife's care and would highly recommend.J S(Husband of Resident/Service User)
I could not fault the staff they were all excellent, friendly and caring.P H(Respite Resident/Service User)
Mum is now happily settled and all the family can’t begin to thank the amazing nursesNikki D(Daughter of Resident/Service User)
Delighted by my wife's care and would highly recommend.J S(Husband of Resident/Service User)
Lakeside is situated in a quiet rural part of Jersey and provides 24 hour nursing and residential care. The team pride themselves on delivering exceptional standards of care with the focus being on the individual needs of residents and their loved ones.
The home boasts a large two-story property on extensive grounds. All bedrooms have a large floor to ceiling window and a private balcony overlooking a private lake.
Contact Barchester Lakeside Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Lakeside Care Home for full pricing details and T&Cs.
Barchester Lakeside Care Home has a Review Score of 9.4 (9.443) out of 10, based on 19 reviews in the last 2 years.
Over all time Barchester Lakeside Care Home has 49 reviews.
Very good, food very good, staff good and very good. Facilities good, care good (very good).
Very good, food very good, staff good and very good. Facilities good, care good (very good).
Thank you for your kind words of appreciation, I am delighted that you are happy.
Lakeside Care Home is run so well and professional from the management down to the staff. The care for my resident is 100% and meets her needs. Since going there I have watched staff interact on a level that suits their needs. I have no worries about her safety or well-being.
Lakeside Care Home is run so well and professional from the management down to the staff. The care for my resident is 100% and meets her needs. Since going there I have watched staff interact on a level that suits their needs. I have no worries about her safety or well-being.
Thank you for your review, and I am very pleased to hear that Lakeside has helped this resident develop new friendships and interests. Very best regards.
My father has been a resident since late 2019. The staff are always very attentive and informative, making sure we are informed very quickly when there is any change in his health and liaising with his GP and the hospital. His room is always clean and tidy and they take good care of him. The family...
My father has been a resident since late 2019. The staff are always very attentive and informative, making sure we are informed very quickly when there is any change in his health and liaising with his GP and the hospital. His room is always clean and tidy and they take good care of him. The family are very pleased he is at Lakeside as life was challenging for him living on his own.
Thank you for your review, we are very pleased that your father is being well cared for, and that his room is kept at a high standard.
The staff make a good effort to understand Dad's needs and to respond to these, providing a good level of understanding and respecting his wishes. Where he has been unwell or needs further care, this has been communicated well to ensure the appropriate adjustments are made. Where there have been...
The staff make a good effort to understand Dad's needs and to respond to these, providing a good level of understanding and respecting his wishes. Where he has been unwell or needs further care, this has been communicated well to ensure the appropriate adjustments are made. Where there have been changes in personnel, the necessary information has been shared so that new members of staff are aware of Dad's needs.
Thank you for your review, we are very pleased that your dad is being treated with respect and that Lakeside is communicating with you as required. We are very aware of the importance of communicating with family, friends and residents and we continue to explore ways of improving this.
Totally happy with the care given to my mother and the way I am kept informed of any issues concerning her.
Totally happy with the care given to my mother and the way I am kept informed of any issues concerning her.
Thank you for your feedback, which is hugely important to us as it helps us to make continued improvements in our service.
I feel my mum is as comfortable and safe as possible. This helps me and my wife so so much.
I feel my mum is as comfortable and safe as possible. This helps me and my wife so so much.
Thank you for your review. Feedback from family, and from residents themselves, is extremely important to us as it helps to to continually improve the service we provide.
The Lakeside Care Home I refer to has been amazing in regard to the care and well-being of my brother. He is always smiling and seems extremely happy whenever I see him. The staff are all lovely and know and look after him to a very high and professional standard. All the staff say they love him...
The Lakeside Care Home I refer to has been amazing in regard to the care and well-being of my brother. He is always smiling and seems extremely happy whenever I see him. The staff are all lovely and know and look after him to a very high and professional standard. All the staff say they love him and this is evident when I am with him and they come in to talk to him. The cleanliness and environment of the care home is exemplary and I feel very happy that he is being looked after in such a wonderful place.
We very much appreciate your review. The staff at Lakeside value the positive comments from residents and relatives and we are delighted that your brother is happy living with us at Lakeside.
Dad has been at Lakeside since July 2023. The care that he gets is so good, he has settled in, the staff get on well with him and he likes them all. The whole atmosphere in Lakeside is really warm and friendly both towards Dad and us as family when we visit.
Dad has been at Lakeside since July 2023. The care that he gets is so good, he has settled in, the staff get on well with him and he likes them all. The whole atmosphere in Lakeside is really warm and friendly both towards Dad and us as family when we visit.
Thank you for your review, and I am delighted that your Dad receives the care he deserves, We really try to create an atmosphere that is relaxing, enjoyable and stimulating, I am therefore pleased that your Dad feels comfortable here, surrounded by staff who will continue to give him as much support as he needs.
Staff are friendly and helpful e.g. they asked us to complete a form about my Mum's food and drink preferences. The home is clean, light and airy. My mum looks well. Staff have arranged for me to talk to Mum on the home's mobile phone, which I really appreciate, as I don't live on the island.
Staff are friendly and helpful e.g. they asked us to complete a form about my Mum's food and drink preferences. The home is clean, light and airy. My mum looks well. Staff have arranged for me to talk to Mum on the home's mobile phone, which I really appreciate, as I don't live on the island.
Lakeside really appreciate your review. It is important for us to receive feedback from residents and their families, as it drives us to make continued improvements.
Lakeside has been a warm and attentive environment for my aunt, who has had a difficult time adapting to life since her brother died. Nursing staff and management have been very patient with her care and other complex needs, showing humanity and professionalism at all times. On a practical side,...
Lakeside has been a warm and attentive environment for my aunt, who has had a difficult time adapting to life since her brother died. Nursing staff and management have been very patient with her care and other complex needs, showing humanity and professionalism at all times. On a practical side, the location is beautiful, with her room overlooking the lake.
Thank you for your review of Lakeside Care Home; we are very committed to maintaining this level of professionalism. We very much appreciate feedback such as this, as it enables us to monitor our progress.
My experience is very kind and capable staff. I have seen some of them been spoken to in a very rude and threatening manner from residents. They remain calm and in control. Surroundings are very pleasant, and furniture is chosen with care. Staff are the front line. I have no complaints.
My experience is very kind and capable staff. I have seen some of them been spoken to in a very rude and threatening manner from residents. They remain calm and in control. Surroundings are very pleasant, and furniture is chosen with care. Staff are the front line. I have no complaints.
Thank you for your positive feedback, we constantly aim to achieve high standards and recruiting the 'right people' is a fundamental part of this process.
Staff are excellent, very helpful. I enjoyed my short stay to recover my strength after I was in hospital full stop my husband is also being cared for here.
Staff are excellent, very helpful. I enjoyed my short stay to recover my strength after I was in hospital full stop my husband is also being cared for here.
Thank you for your feedback which is very important to us. Really delighted that you enjoyed your respite with us and that you have returned to your home. All of the staff at Lakeside wish you the very best.
Both my mum and dad have been residents in 2023. My mum has had respite care and it has been wonderful! They accommodated her very quickly to get her out of hospital quickly. My dad remains in nursing care - he has had wonderful attention. Fabulous team - every one of them.
Both my mum and dad have been residents in 2023. My mum has had respite care and it has been wonderful! They accommodated her very quickly to get her out of hospital quickly. My dad remains in nursing care - he has had wonderful attention. Fabulous team - every one of them.
Thank you so much for your feedback. Feedback is very important to us. It helps us to understand the needs of our residents and their families and significantly drives us to maintain existing high standards of care.
My aunt has been a resident since the end of 2020 until she died at the end of June 2023. I have witnessed nothing but professional care, kindness and compassion from the staff who have looked after her extremely well. I have visited as often as I can, but not being a Jersey resident this has been...
There are aspects of the building that could be refreshed but on balance, I'd rather the money was spent to give the staff a pay rise!
Thank you for our review of Lakeside Care Home, and we really appreciate the acknowledgement for the care staff in particular, thank you.
I went to Lakeside to convalesce after a hip operation, but they do not cater for that so I would not recommend it for a post-op stay. They are more of a care home. I could not fault the staff they were all excellent, friendly and caring. The building itself is very tired and needs a facelift in...
I went to Lakeside to convalesce after a hip operation, but they do not cater for that so I would not recommend it for a post-op stay. They are more of a care home. I could not fault the staff they were all excellent, friendly and caring. The building itself is very tired and needs a facelift in the rooms, particularly the bathrooms and the bed was uncomfortable. I was not impressed with the food. The main courses and desserts were not very appetising.
Thank you for taking the time to share a review. We are pleased to hear you found our staff were excellent - we are really proud of the care and service we provide within the home. We endeavour to provide nutritious and delicious home-cooked meals and we will review your points with our...
Thank you for taking the time to share a review. We are pleased to hear you found our staff were excellent - we are really proud of the care and service we provide within the home. We endeavour to provide nutritious and delicious home-cooked meals and we will review your points with our hospitality team to ensure a positive dining experience and both alternative and lighter options are available. As always, please do contact us at the home if you require any further assistance or questions.
Our mum is a resident at Lakeside. She took a while to settle down but every member of staff that have been looking after her have shown endless patience, gentleness and above all, kindness to both her and our family. Mum is now happily settled and all the family can’t begin to thank the amazing...
Our mum is a resident at Lakeside. She took a while to settle down but every member of staff that have been looking after her have shown endless patience, gentleness and above all, kindness to both her and our family. Mum is now happily settled and all the family can’t begin to thank the amazing nurses and carers for all they do. We live in England and so the frequent phone calls from lakeside to keep us up to date with mum's health, both physical and mental, are a huge comfort to us.
Rosie Goulding
Everyone is very helpful. The staff are very good and always ready to help. Lovely setting and gardens balcony are very welcome.
Everyone is very helpful. The staff are very good and always ready to help. Lovely setting and gardens balcony are very welcome.
Thank you for your kind words, I will share your comments with the staff.
I am very happy and well treated. 'The best' staff are very caring people as is the manager 100%
I am very happy and well treated. 'The best' staff are very caring people as is the manager 100%
Friendly and kind people.
Friendly and kind people.
Nurses very good.
Nurses very good.
Please contact us for latest vacancies.
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I've been a qualified mental health and general health nurse for over 35 years, in various clinical health settings. I started off as a Healthcare...
I've been a qualified mental health and general health nurse for over 35 years, in various clinical health settings. I started off as a Healthcare Assistant in a care home and feel that I have 'come home' to work in Lakeside. I am totally committed to making sure you or your loved one experience nothing but the very best of care within a 5-star setting.
Shona Muir is an NHS (Scotland) trained nurse, specialising in ITU and critical care where she excelled and managed a busy ITU as a ward sister....
Shona Muir is an NHS (Scotland) trained nurse, specialising in ITU and critical care where she excelled and managed a busy ITU as a ward sister. Since relocating to Jersey in 2023, Shona has worked as a clinical lead in older adult care. Shona is currently the clinical lead at Lakeside and has made a huge impact on the clinical care delivery, the training and education for staff, and building and maintaining the team at Lakeside.
Gio is a very experienced administrator having worked in the care sector over many years. She is very hands-on and makes herself known to the residents and their families from the outset.
Gio is also our 'Tell Barchester' champion.
What can we say about our Head Chef? In an area which is very hard to recruit to in Jersey, Petros is a rock of reliability.
Petros thrives on...
What can we say about our Head Chef? In an area which is very hard to recruit to in Jersey, Petros is a rock of reliability.
Petros thrives on feedback and is constantly checking in with residents to ensure they receive the very best 'cuisine' which he provides.
Lindi is an experienced clinical nurse and a skilled, compassionate healthcare professional who combines rigorous clinical experience with genuine...
Lindi is an experienced clinical nurse and a skilled, compassionate healthcare professional who combines rigorous clinical experience with genuine empathy.
Lindi, originally from South Africa, is a critical thinker at the bedside, adept at assessing residents' needs, administering treatments accurately, and advocating for the best possible outcomes for residents and families.
My name is Bobby, and I have the great privilege of working at Lakeside Care Home as the Activities Coordinator.
My job is fun and very rewarding –...
My name is Bobby, and I have the great privilege of working at Lakeside Care Home as the Activities Coordinator.
My job is fun and very rewarding – and I love it! I regularly invite musicians, artists, bell ringers, gardeners, chefs, and various other entertainers into the home to bring joy to the lives of residents who are living here.
Jane is a skilled, and very well respected, front house and admin assistant. Put simply, Jane is the glue that holds everything together, a real...
Jane is a skilled, and very well respected, front house and admin assistant. Put simply, Jane is the glue that holds everything together, a real organizer and the person central to keeping everyone and everything running smoothly. If anything goes wrong, ask Jane! If everything goes right, it's probably because you asked Jane!
My name is Lina, and I have been a carer here at Lakeside for the last 18 years. I am originally from Portugal and enjoy living in Jersey.
I support...
My name is Lina, and I have been a carer here at Lakeside for the last 18 years. I am originally from Portugal and enjoy living in Jersey.
I support the nurses to settle in new residents, I assist with completing essential assessments, I lead the health care assistants and ensure that new recruits are supported.
My name is Michael, and I have been working for Barchester at Lakeside Care Home for 13 years.
I am a Senior Carer on the residential floor of this...
My name is Michael, and I have been working for Barchester at Lakeside Care Home for 13 years.
I am a Senior Carer on the residential floor of this home. I help residents with their day-to-day activities of daily living, where sometimes they need assistance with some of the tasks we take for granted.
I enjoy working with families, GPs, and other members of the multidisciplinary team to ensure the health and well-being of my residents.
An enthusiastic Carer with a 'can-do' attitude. Sara is always happy to assist and provide a high level of care for residents.
Grace has worked for Barchester for 21 years: quite simply a very experienced Carer who is totally dedicated to her role, and to the residents of the home.
A very experienced Senior Carer having worked with Barchester for over 2 decades.
Lucy is from the island of Jersey and is very proud to work with the residents at Lakeside. Lucy shows up to work not just with skills, but with a...
Lucy is from the island of Jersey and is very proud to work with the residents at Lakeside. Lucy shows up to work not just with skills, but with a warm heart and a willingness to help everyone in her care. Lucy is a kind, dependable, and attentive carer committed to providing personalised care.
Mark joined Lakeside initially as a maintenance assistant, but quickly became the Head of Maintenance for the home. Before joining Lakeside, Mar was...
Mark joined Lakeside initially as a maintenance assistant, but quickly became the Head of Maintenance for the home. Before joining Lakeside, Mar was a motorcycle mechanic, therefore is of a technical and mechanical background. Mark is fastidious and likes to approach problems in a problem-solving manner, a necessity when working with various systems.Mark embodies the Barchester 'whole home approach' and will very happily make a cup of tea for a resident, sit with them, and talk about everything from farming to riding motorcycles across the continent.
All of the residents know Mark by name and will ask him directly for help, as they know he will respond immediately.
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