Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
These prices are only a guideline, please contact Pinewood Residential Care Home to find out the exact price for your requirements.
Limited parking available onsite for visitors
Pinewood Residential Care Home has a Review Score of 9.6 (9.575) out of 10, based on 14 reviews in the last 2 years.
Over all time Pinewood Residential Care Home has 68 reviews.
5.0 out of 5
Thank you for taking the time to leave such a wonderful review. We are delighted that your stay has helped you and are grateful that you would recommend us, and that you would return if required. I will ensure the feedback is passed on to the team.
5.0 out of 5
Thank you for your lovely review of the home. We are delighted to hear that we are friendly and welcoming, this is exactly the environment we want to create for our residents, families and our staff. We are very grateful that you have taken the time to review the home, and I will pass on the feedback to the team.
4.0 out of 5
Thank you for taking the time to leave us a lovely review. We are delighted that both your parents are happy at Pinewood. I will ensure the feedback is passed on to the team.
5.0 out of 5
Thank you for your wonderful review, we are so glad you could make it to the Afternoon Tea Party. We are pleased to hear your Granny feels safe with us and enjoys the entertainment, and also that you both love the staff. We are very grateful for you taking the time to fill out a review, it makes all the difference to be able to pass the feedback to the team to let them know they are appreciated. We hope to see you at our Christmas party!
4.0 out of 5
Thank you for your lovely review, we are so pleased to hear that your Dad was impressed by the home and the staff. We really appreciate you taking the time to fill in a review and I will pass on the kind words to the team. If there is ever anything you feel we could improve, please do let us know as we want to ensure your Dad has the best experience whilst living with us. We hope to see you at our Christmas party!
4.0 out of 5
Thank you for taking the time to review the home. We are really pleased to hear that the staff were so helpful and kind during your stay. We understand that some of the decor is worn, and the home is currently undergoing renovations. We have recently replaced carpets in 10 rooms, the dining room and some of the communal corridors. We are continuing to work hard to replace the remaining carpets/flooring.
5.0 out of 5
He and we, his family have fully appreciated the excellent level of care that your team has put in to make him feel welcome.
Thank you for your kinds words during such a difficult time. We will pass on your comments to the Pinewood team who will be touched by your comments. Please accept our heartfelt condolences - we're thinking of you all and sending strength in the days ahead.
4.0 out of 5
Thank you for your feedback. We are grateful that you have taken the time to review the home and are really pleased you enjoyed our food.I am currently looking into your concerns about the bathroom, ensuring residents' privacy and dignity is a priority. We are also currently in the process of rehiring someone to maintain the gardens.
5.0 out of 5
Thank you for leaving such a lovely review, we are pleased to hear that the staff are wonderful, and I will ensure this feedback is passed on to the team. We pride ourselves on having a great team that work together to provide quality care for all our residents.
4.0 out of 5
Thank you for your review, we are delighted to hear that you feel your Mum receives such wonderful care and I will ensure that this feedback is passed on to the team. I do understand how important it is for residents to have the opportunity to visit the hairdresser each week and how much this can improve their well-being. We will ensure that we look into this going forward, and I will also discuss this at the next resident and relative's meeting.
4.0 out of 5
Thank you for your review. We are pleased that you felt we are doing well in some areas and are currently working on the issues you have mentioned. We recently finished renovating the dining room and are currently in the process of decorating all the corridors within the home. Unfortunately, due to the number of staff and visitors, the car park can be difficult to park in. We are currently working on expanding our outside storage area to create another car parking space. Thank you for such lovely feedback about the staff and management- I will ensure this is passed on to the team.
5.0 out of 5
5.0 out of 5
We really appreciate you taking the time to share your positive comments regarding Pinewood and the staff and hope you enjoyed attending our Battle of Flowers Party with your Dad. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group. Thank you again for such wonderful comments about the staff, it's fantastic when we are able to provide them with this feedback.
5.0 out of 5
Thank you for taking the time to leave us a review and share your experience that you have had at Pinewood. We are so pleased that you had a great experience. It will be great to be able to share these reviews with our members of staff, who take the utmost pride in offering the best care possible. It was a delight to be able to provide you with the care you required.
5.0 out of 5
5.0 out of 5
5.0 out of 5
3.0 out of 5
5.0 out of 5
We're so pleased you're happy living with us - your home from home. It is a pleasure to have such a wonderful couple gracing Pinewood with your wit, humour and fantastic stories
5.0 out of 5
Thank you for your great review, it was our pleasure to look after your lovely mum and make sure her care home experience was going to be better than she originally thought. Hopefully, we've eliminated some of the negative thoughts your mum had before she came in and by the looks of your comments and score this has been achieved
The Review Score of 9.6 (9.575) out of 10 for Pinewood Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Hi, I'm Jemma the Home Manager and I have worked at Pinewood since March 2023.
Sofia has been working with Pinewood Residential Home for 4 and half years.
Sofia started her career with Pinewood as a Carer initially and is now working as a part time Receptionist at Pinewood and has now been promoted to the Hospitality Service Manager.
Sofia enjoys interacting with all the residents and their families. She particularly enjoys welcoming people into the Home which she states provides her with great job satisfaction. Her people skills are excellent; we can understand why this role suited her very well. Sofia is very versatile and will put her hand to anything.
On a personal note, Sofia was born in Madeira and is a proud mother two lovely children a daughter aged 12, her daughter enjoys dance and is regularly attending Street Dancing classes, at the end of the year they put on a big show for parents and friends. Her son is 22 and he is currently at Oxford University studying to be a primary school teacher.
In her spare time Sofia likes to go walking, watching documentaries and movies on TV and spending time with her family. A dedicated mother who puts every effort into her home life with family and her job. What we would call a real star!
Sofia is a reliable member of staff, we are very fortunate to have her working for us at Pinewood, she is a great asset to our team!
Istvan was born in Hungary and started working at Pinewood Residential Home 17 years ago, prior to that he worked in Germany, Austria, Italy, and Switzerland.
Istvan enjoys a very active life outside of the home with his love of skiing and fitness exercise. Istvan also enjoys watching Sporting events especially Formula One.
Istvan enjoys his role here at Pinewood and is an expert on nutrition and the wellbeing for all.
IIlidio has been working with us for 15 years. Born in Madeira, not only does he support our chefs in the kitchen with food preparation, but he will also support our maintenance manager with painting and decorating. A reliable member of the team and a great asset to the home.
Carlos is a great asset to the kitchen team; he works hard supporting the Chefs in the kitchen and ensuring that our equipment is sterile, and everything works in motion. Carlos was born in Madeira; he has been with us here at Pinewood for 6 years.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pinewood Residential Care Home to verify any information. View our terms and conditions. Pinewood Residential Care Home has an Enhanced Service - more info.
