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Alexander Care Home

21 Rushey Mead, Lewisham, London SE4 1JJ
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Her dignity was always maintained, the staff always made us feel welcome, everyone had a smileAnnie M(Son of Resident/Service User)
Alexander Care Home, London
Alexander Care Home, London
Alexander Care Home, London

Alexander Care Home, situated in the London borough of Lewisham, supports older people to lead their best lives with personalised residential, nursing and dementia care.

From Care Assistants and Nurses, to Wellbeing Coordinators and Chefs, each and every member of the professional care team is committed to delivering the best care and support to residents in whatever way they can.

Focusing on encouraging residents to lead an active and enjoyable lifestyle,...  

Care Provided by Alexander Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,565From £1,721
Residential Dementia CareFrom £1,619From £1,781
Nursing CareFrom £1,786From £1,967
Nursing Dementia CareFrom £1,823From £2,007

Contact Alexander Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Anthony Warner(Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (78)

Alexander Care Home Reviews (96)

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9.1

Alexander Care Home has a Review Score of 9.1 (9.065) out of 10, based on 15 reviews in the last 2 years. Over all time Alexander Care Home has 96 reviews.

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Showing 96 reviews matching selected criteria
Review from M J (Son of Resident) published on 9 May 2017 Submitted via Postal Card
Overall Experience
Even though my mother's stay at Alexander has proved to be short, I am extremely pleased with the quality of care and service that my mother has received and also the level of communication, service, kindness, time and support provided by the manager personally and her team to me and family.

I am glad that my mother's final days were spent at Alexander Care Centre.

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Review from Michael B (Son of Resident) published on 19 April 2017 Submitted via Postal Card
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Staff and care of the highest quality.

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Review from Richard K (Son of Resident) published on 19 April 2017 Submitted via Postal Card
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Very caring, supportive and helpful during a difficult time - thank you very much.

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Review from Denise B (Daughter of Resident) published on 19 April 2017 Submitted via Postal Card
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Dad had a very positive stay here. He was well looked after and was put back in a routine after a stay in the hospital.

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Review from Lottie S (Friend of Resident) published on 11 January 2017 Submitted via Postal Card
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I find everyone here extremely pleasant and helpful. That includes nurses, all care home staff and the management. Our friend seems very contented with everything here.

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Review from Robert R (Resident / Service User) published on 27 July 2016 Submitted via Postal Card
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I was very pleased with the attention given by all the staff.

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Review from Carol F (Cousin of Resident) published on 23 June 2016 Submitted via Postal Card
Overall Experience

From day one I have been very impressed with the care my cousin has been given. Just recently Alexander Care Home has undergone a refurbishment which is very high standard and very stylish. I think that the food needs some improvement. What I have seen has been rather bland and not enough thought into what has been put together (e.g corned been cold with mash and baked beans and similar other mixtures).

Reply from HC-One, Careline Team at Alexander Care Home
Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
You have highlighted concerns about the food on offer at the home, and apologise if we have fallen short of the high standards we aspire to.

Each home has its own dedicated...  

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Review from Brenda D (Cousin of Resident) published on 25 April 2016 Submitted via Postal Card
Overall Experience

As long as I have been visiting this care home it has been nothing but up to very good standards. This home has been through some changes and each change has been excellent in refurbishment and to the staff. Of what I see the service is to high standards. If I could change one thing it would be to see more staff at weekends, as sometimes if I wanted to discuss anything the staff are very sparse and busy therefore don't want to disturb. Me and my sister work, so difficult to visit during weekdays, to again get to see the full benefit of what is provided.

Reply from HC-One, Careline Team at Alexander Care Home
Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.

You have raised concerns about staffing levels at the home. Please be assured all of our homes meet or exceed the staffing guidelines that are set by our regulators. We are...  

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Review from Michael S (Son of Resident) published on 19 April 2016 Submitted via Postal Card
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It's a lovely rest home people always helpful and happy.

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Review from Adam C (Son of Resident) published on 19 April 2016 Submitted via Postal Card
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Very caring and helpful staff and always smiling with a lovely energy. Pleasant atmosphere. Genuinely care. My father is in very good hands.

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Review from Y B (Daughter-in-law of Resident) published on 14 April 2016 Submitted via Postal Card
Overall Experience

The care given to my mother-in-law was first class. The staff were friendly, patient and caring. We cannot praise you all here highly enough. The staff here were so kind and helpful when my mother-in-law passed away.

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Review from Alan B (Son of Resident) published on 14 April 2016 Submitted via Postal Card
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My mother received first class care here, I cannot praise the staff and manageress highly enough. Please thank them all on my behalf.

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Review from Peter M (Son of Resident) published on 4 April 2016 Submitted via Postal Card
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Amazing home from home, wonderful staff and management. My mum is very happy here.

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Review from Tina B (Daughter of Resident) published on 21 March 2016 Submitted via Postal Card
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I have found without exception all staff members to be very dedicated, patient, understanding and tolerant. They are without doubt great ambassadors for the company. In my fathers case they understand his illness and his needs and spare the time to sit with him and encourage him to mix with other residents, and they have built a very good strong rapport with him. I have found the activities and social events at his home to be very beneficial for my father and relatives are encouraged to join.

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Review from S N (Daughter of Resident) published on 15 January 2016 Submitted via Postal Card
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Staff always friendly, helpful and cheerful. Mum has received great care here.

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Review from Jacqueline P (Daughter of Resident) published on 7 December 2015 Submitted via Postal Card
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My father came to Alexander House in London. Alexander house is located in a quiet road in Brockley and is near my brothers home. I came from Australia where I live to help settle him into his new place/home. In the 4 weeks I was there I visited daily and for several hours each time. I am very impressed with the care and respect my father is receiving. There appears to be constant high quality of support and care given by the staff who are considerate and sympathetic to the rest of the family. They are always cheerful and willing to do anything. Nothing is too much trouble. The atmosphere is always welcoming, whatever time of day or night. Absolutely outstanding commitment. A great team. It would be hard to find better care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 October 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 18 Feb 2026

    Residents at Alexander Care Home in Lewisham, London, were recently treated to a joyful afternoon of music and singing, thanks to a special sing-along session led by Health Care Assistant,...

  • 19 Dec 2025

    Residents of HC-One’s Alexander Care Home in Lewisham, London, were treated to a spectacular performance by the beloved Charles Anthony, who brought his music session forward to delight everyone ahead...

  • 26 Aug 2025

    A group of five residents from HC-One’s Alexander Care Home in Lewisham, London, enjoyed a delightful outing to Dulwich Park, accompanied by Wellbeing Coordinator, Simon Peter, Senior Housekeeper, Sonia Paredes,...

Upcoming Events

There are no upcoming events for Alexander Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Alexander Care Home.

Meet the Team (1)

Anthony Warner
Anthony WarnerJob Title:Home Manager

With a wealth of knowledge and experience, Anthony chose to work in the care sector to make a difference to people's lives. He brings patience, kindness and empathy and wants every person to feel valued and respected.

Anthony is very proud of the team he leads and how passionate they are about delivering the highest standard of care for every single person living at Alexander Care Home.

"I feel like I’m on a journey with my residents and my team. It makes me proud when we support someone to recover and build their strength again. Older people have given so much through their years, and I feel proud to support them now."

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