Alexander Care Home

My sister has been a resident for about 3-4 years during which time she has been treated with great care and kindness. She receives regular medical attention and on my recent visit, she appears to be very fit and was clearly very happy. She enjoys her food and has a pleasant room.

Excellent staff care and support. Much appreciated. Thank you very much.

I am glad that my mother's final days were spent at Alexander Care Centre.

Staff and care of the highest quality.

Very caring, supportive and helpful during a difficult time - thank you very much.

Dad had a very positive stay here. He was well looked after and was put back in a routine after a stay in the hospital.

I find everyone here extremely pleasant and helpful. That includes nurses, all care home staff and the management. Our friend seems very contented with everything here.

I was very pleased with the attention given by all the staff.

From day one I have been very impressed with the care my cousin has been given. Just recently Alexander Care Home has undergone a refurbishment which is very high standard and very stylish. I think that the food needs some improvement. What I have seen has been rather bland and not enough thought into what has been put together (e.g corned been cold with mash and baked beans and similar other mixtures).

As long as I have been visiting this care home it has been nothing but up to very good standards. This home has been through some changes and each change has been excellent in refurbishment and to the staff. Of what I see the service is to high standards. If I could change one thing it would be to see more staff at weekends, as sometimes if I wanted to discuss anything the staff are very sparse and busy therefore don't want to disturb. Me and my sister work, so difficult to visit during weekdays, to again get to see the full benefit of what is provided.

It's a lovely rest home people always helpful and happy.

Very caring and helpful staff and always smiling with a lovely energy. Pleasant atmosphere. Genuinely care. My father is in very good hands.

The care given to my mother-in-law was first class. The staff were friendly, patient and caring. We cannot praise you all here highly enough. The staff here were so kind and helpful when my mother-in-law passed away.

My mother received first class care here, I cannot praise the staff and manageress highly enough. Please thank them all on my behalf.

Amazing home from home, wonderful staff and management. My mum is very happy here.

I have found without exception all staff members to be very dedicated, patient, understanding and tolerant. They are without doubt great ambassadors for the company. In my fathers case they understand his illness and his needs and spare the time to sit with him and encourage him to mix with other residents, and they have built a very good strong rapport with him. I have found the activities and social events at his home to be very beneficial for my father and relatives are encouraged to join.

Staff always friendly, helpful and cheerful. Mum has received great care here.

My father came to Alexander House in London. Alexander house is located in a quiet road in Brockley and is near my brothers home. I came from Australia where I live to help settle him into his new place/home. In the 4 weeks I was there I visited daily and for several hours each time. I am very impressed with the care and respect my father is receiving. There appears to be constant high quality of support and care given by the staff who are considerate and sympathetic to the rest of the family. They are always cheerful and willing to do anything. Nothing is too much trouble. The atmosphere is always welcoming, whatever time of day or night. Absolutely outstanding commitment. A great team. It would be hard to find better care.