
Her dignity was always maintained, the staff always made us feel welcome, everyone had a smileAnnie M(Son of Resident/Service User)



Her dignity was always maintained, the staff always made us feel welcome, everyone had a smileAnnie M(Son of Resident/Service User)



Alexander Care Home, situated in the London borough of Lewisham, supports older people to lead their best lives with personalised residential, nursing and dementia care.
From Care Assistants and Nurses, to Wellbeing Coordinators and Chefs, each and every member of the professional care team is committed to delivering the best care and support to residents in whatever way they can.
Focusing on encouraging residents to lead an active and enjoyable lifestyle,...
Care Provided by Alexander Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Alexander Care Home for full pricing details and T&Cs.
Contact Alexander Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Anthony Warner(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
Room Information
- Single Rooms (78)
Alexander Care Home Reviews (96)
Alexander Care Home has a Review Score of 9.1 (9.065) out of 10, based on 15 reviews in the last 2 years.
Over all time Alexander Care Home has 96 reviews.
All the staff care about my mum. I just wish they were less busy to spend some quality time sitting and talking. I know and appreciate how busy they are and how recent times have created many restrictions but to me, it is precisely this which has created such loneliness and isolation and a few moments in a day is priceless for them.
Thank you for your review and for sharing your concerns. I would like to apologise for the loneliness and isolation you felt that your Mother was going through. We had a meeting with care staff on the unit where your Mother is a Resident, the outcome is that staff will ensure that daily, a member of staff will spend some quality time with your mother.
Everyone is lovely, patient and kind with my mother. I appreciate all they do.
My mum is a resident and I am very pleased about the way in which she is being cared for. The staff and manager are very professional and they also listen to the family.
4 and a half years ago, having to find a home for my darling husband, I made appointments and viewed 20 plus places - none were right. Then someone recommended the Alexander. I turned up unannounced but was immediately felt very welcome and as soon as I stepped inside kind and loving warmth exuded and I knew it was the right one! More than a home, all residents, relatives, friends and every member of staff are members of one big happy family. Everyone's treated with kindness, respect, dignity and TLC - just as you would treat your own family members. My husband has severe dementia, can't communicate, walk nor do anything whatsoever for himself and one of the many at the Alexander needing total 24-hour care. Thank heavens for you all at the Alexander. Can't begin to praise and thank you enough. Stars and angels, all of you.
The staff were kind to my father. As it was palliative care, Mum was allowed to be with him for his last few hours. Everyone was just so kind. Very big thank you to management and staff.
Constant change of management and lack of communication are the only negatives.
Thank you for your valuable review. We understand how you were feeling during the most difficult time in the home when there were management changes in Alexander Care Centre. We take on board feedback from Relatives to improve our service and have now employed a committed Home Manager that keeps an...
Fantastic service.
Doing very well in these strange times.
We have been very impressed with how well things have been contained during this pandemic and we are grateful for the level of security in place for residents.
The staff are very friendly and helpful. My father is very well looked after and I am thankful for that.
Very satisfied, the staff are friendly and work extremely hard.
From when my parents have been in the home, they have received very good care and attention. There have been a few managers during their stay so far. However, the current manager is doing an outstanding job with resident/family interaction and excellent management during this pandemic. Keep up the good work.
Very kind and caring to all.
It was my mothers 90th birthday party. The family was offered a room in the home to celebrate her big day. The room was good size which led out to a conservatory to the garden. We were unable to celebrate until nearly 10 pm without any interruptions. Very lovely, special occasion. Mum and family enjoyed it very much. Thank you.
Very friendly, approachable, communication good. Supportive, helpful.
My mother went to Alexander in February 2013 requiring nursing care, over the next almost 6 years she was shown kindness, as she slowly slipped away from us with her dementia. Her dignity was always maintained, the staff always made us feel welcome, everyone had a smile and wave for us. We would like to say thank to all of the teams working in the kitchen, laundry, cleaners, entertainment, carers and nursing staff. Sadly mum passed in October and we will never forget how grateful we are for the care that she was given. We had the luxury of leaving her in the home knowing that she would be well cared for.
Having looked at several care homes, we decided that Alexander Care home was the best. We are impressed with the "homely" feel and the care shown by staff. It is a friendly environment that really does feel like "mum's home". I have been impressed at the quality of food - well done for cooking everything on site - no pre-cooked meals.
This is a wonderful place - very welcoming and the staff are so pleasant and friendly.
I am extremely pleased with the accommodation and the layout of the building. The rooms are clean and efficient. The building is also clean, tidy and smells nice. The garden is lovely and spacious. The staff are polite and welcoming alongside the manager. I would be extremely happy to have my family member reside here.
Reception - Doorbell entry, very frustrating (and exit too).
Room: Good size, cleaned to a good level.
Communication - use email and text more (Especially in urgent cases).
Resident management - Best when mum was at her most ill. Regular reviews/advice by a nominated person would be helpful (too casual).
Overall, very good - mum was happy there.
Food - Bland and unimaginative but plentiful.
Visitor - Friendly and welcoming.
Thank you for your comments. I am sorry to hear that you are unhappy with some aspects of the home. Safety and access to the front door were discussed in the previous Residents and relatives meeting an agreed that no visitors or family members will have the door access code. This is to ensure...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 October 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 18 Feb 2026
Residents at Alexander Care Home in Lewisham, London, were recently treated to a joyful afternoon of music and singing, thanks to a special sing-along session led by Health Care Assistant,...
- 19 Dec 2025
Residents of HC-One’s Alexander Care Home in Lewisham, London, were treated to a spectacular performance by the beloved Charles Anthony, who brought his music session forward to delight everyone ahead...
- 26 Aug 2025
A group of five residents from HC-One’s Alexander Care Home in Lewisham, London, enjoyed a delightful outing to Dulwich Park, accompanied by Wellbeing Coordinator, Simon Peter, Senior Housekeeper, Sonia Paredes,...
There are no upcoming events for Alexander Care Home.
Accreditations
There are no accreditations posted yet for Alexander Care Home.
Meet the Team (1)

With a wealth of knowledge and experience, Anthony chose to work in the care sector to make a difference to people's lives. He brings patience, kindness and empathy and wants every person to feel valued and respected.
Anthony is very proud of the team he leads and how passionate they are about delivering the highest standard of care for every single person living at Alexander Care Home.
"I feel like I’m on a journey with my residents and my team. It makes me proud when we support someone to recover and build their strength again. Older people have given so much through their years, and I feel proud to support them now."
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