
Her dignity was always maintained, the staff always made us feel welcome, everyone had a smileAnnie M(Son of Resident/Service User)



Her dignity was always maintained, the staff always made us feel welcome, everyone had a smileAnnie M(Son of Resident/Service User)



Alexander Care Home, situated in the London borough of Lewisham, supports older people to lead their best lives with personalised residential, nursing and dementia care.
From Care Assistants and Nurses, to Wellbeing Coordinators and Chefs, each and every member of the professional care team is committed to delivering the best care and support to residents in whatever way they can.
Focusing on encouraging residents to lead an active and enjoyable lifestyle,...
Care Provided by Alexander Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Alexander Care Home for full pricing details and T&Cs.
Contact Alexander Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Anthony Warner(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
Room Information
- Single Rooms (78)
Alexander Care Home Reviews (96)
Alexander Care Home has a Review Score of 9.1 (9.065) out of 10, based on 15 reviews in the last 2 years.
Over all time Alexander Care Home has 96 reviews.
My mum loves the staff here. Every time I visit they seem to be kind and caring. Thank you so much!
Very pleased with the care my aunt is receiving. Since living here, she has put on weight and is so very much more cheerful - clearly, you're doing things right. Thank you!
Could do more activities and day trips.
Thank you for your recent review. We are currently recruiting for another well-being person, this will improve the provision as there will then be two members of staff to help with activities and day trips.
The only thing we think could be improved is the activities and more day trips.
Thank you so much for your valued feedback. We enjoyed looking after your care needs here at Alexander. We appreciate your feedback regarding our activities and we are working hard on improving our current offer.
Very good service.
My mother seems to be doing very well in this home, the staff seem to be very professional and understanding. She's making steady progress especially after her stoke a couple of months back.
My father came to the home following a stay in hospital. He has made significant progress, supported by excellent staff. the facilities and food are very good indeed.
Super staff, very professional, happy serving, down to earth and very welcoming.
The staff are very caring, can't do enough to help my father. Rooms are clean and tidy. Dad says the food ods good and everyone tries their best to help. The home is managed very well by them.
Very friendly home, my mum has been in here for nine weeks, she is happy here. Staff are very good, Mum's room is very clean, her laundry is always done and my mum is dressed and clean. No complaints with anyone.
My father has settled in well at Alexander Care Home. He is very happy and enjoys being here. He told me he finds it a 'home from home'. We are very pleased with the level of care he is receiving. The staff seem very kind and conscientious. Well done to everyone at Alexander.
All staff seem really caring and pleasant. The actual place is very nice and seems functional. The layout has been thought out very well. Mum likes it very much and the staff are very good with her.
This home has improved a lot since my mom became a resident a couple of years ago. The carers are lovely, and my mom's hair always looks nice - these things make the residents feel good!
All staff treat my mum very well and she is very happy here. Would like to thank all the staff for everything.
Mum has been with Alexander Care Home since July 2021. She was very unsettled when she first came, but with coaxing from family and staff at the home she has begun to be calm, interact and chat with residents, carers and family. If I have a question the staff are happy to help, if I email the manager he will reply with answers to my questions. Staff are always upbeat and friendly and greet with a smile. Feels very family orientated. Happy for Mum to be here.
I was apprehensive at the prospect of visiting Dad in a care home as my only other previous experience had not been positive. However, I need not have worried. Alexander Care Home is clean, light, airy has lovely decor, and Dad's room is spacious and comfortable. The staff are absolutely lovely - caring and friendly. I enjoy coming to visit and when I leave Dad I am completely confident that he is well looked after.
It's encouraging to see new staff with the right patience and understanding. Showing continuous growth, promotion of internal staff, nurses and other staff members, is beneficial to the quality of care. I listened to new staff calm my mother down. It shows the right people are in place. Looking forward to working on a small project with management soon. Communication and experience shows the quality of this care home.
Mum seems happy here at Alexander.
My Nan has been here for around 4 years. I never worry that she is not being looked after, all staff are brilliant and very caring.
I am confident that my husband is in good hands. However, there is always room for improvement, and I'm sure there will be any essential or necessary ones made as reasonably as possible.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 October 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 18 Feb 2026
Residents at Alexander Care Home in Lewisham, London, were recently treated to a joyful afternoon of music and singing, thanks to a special sing-along session led by Health Care Assistant,...
- 19 Dec 2025
Residents of HC-One’s Alexander Care Home in Lewisham, London, were treated to a spectacular performance by the beloved Charles Anthony, who brought his music session forward to delight everyone ahead...
- 26 Aug 2025
A group of five residents from HC-One’s Alexander Care Home in Lewisham, London, enjoyed a delightful outing to Dulwich Park, accompanied by Wellbeing Coordinator, Simon Peter, Senior Housekeeper, Sonia Paredes,...
There are no upcoming events for Alexander Care Home.
Accreditations
There are no accreditations posted yet for Alexander Care Home.
Meet the Team (1)

With a wealth of knowledge and experience, Anthony chose to work in the care sector to make a difference to people's lives. He brings patience, kindness and empathy and wants every person to feel valued and respected.
Anthony is very proud of the team he leads and how passionate they are about delivering the highest standard of care for every single person living at Alexander Care Home.
"I feel like I’m on a journey with my residents and my team. It makes me proud when we support someone to recover and build their strength again. Older people have given so much through their years, and I feel proud to support them now."
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