
Her dignity was always maintained, the staff always made us feel welcome, everyone had a smileAnnie M(Son of Resident/Service User)



Her dignity was always maintained, the staff always made us feel welcome, everyone had a smileAnnie M(Son of Resident/Service User)



Alexander Care Home, situated in the London borough of Lewisham, supports older people to lead their best lives with personalised residential, nursing and dementia care.
From Care Assistants and Nurses, to Wellbeing Coordinators and Chefs, each and every member of the professional care team is committed to delivering the best care and support to residents in whatever way they can.
Focusing on encouraging residents to lead an active and enjoyable lifestyle,...
Care Provided by Alexander Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Alexander Care Home for full pricing details and T&Cs.
Contact Alexander Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Anthony Warner(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
Room Information
- Single Rooms (78)
Alexander Care Home Reviews (96)
Alexander Care Home has a Review Score of 9.1 (9.065) out of 10, based on 15 reviews in the last 2 years.
Over all time Alexander Care Home has 96 reviews.
Alexander Care Home have provided my mother with amazing care and support, for we are very grateful. The home from the minute you arrive is very welcoming and clean. All staff have been very caring and my mother has been able to recover from her accident. Thank you very much, The Warner Family.
This care home is lovely and my sister is so happy here and the staff are very nices help when needed. Have no bad words to say all good.
Alexander Care Home is very nice place the staff are friendly. I have been here over two years and I don't wish to go to any other care home apart Alexander Care Home because the care is excellent.
Been here a week, seems to have settled in and staff are helpful.
Initially, we were a little bit anxious when our 90-year-old mother with dementia moved in, We were worried that she would be left to 'waste away' in her bed with no interaction or care. Couldn't have been more wrong! I visited Mum during the day and was pleased to find her clean, dressed and sitting in a room with others. She smiled and seemed happy, which is all we could have hoped for. The staff are so respectful and very gentle with residents.
My dad mac was in this care home for 6 weeks in April, I would like to thank the staff, the 2 ladies in admin (Brenda and Sonia) and Anthony the manager for all they done for my dad...THANK YOU, 11 out of 10 from me
My dad has been here since May and the service and treatment received has been 100%. The staff work tirelessly to ensure the patients are cared for. The staff are always checking on the patients and making sure that they are as mobile as possible. My dad is very happy here.
I'm happy with the experience and the care my wife is receiving. Overall the care home is good.
From our first impression of viewing and now being 6 months on from our aunt living at Alexander Care Home, I feel it is a genuinely welcoming and caring atmosphere. She has settled in better than we could have ever hoped. We are regularly updated on how she is and any concerns or issues. The staff have got to know her well to pick up on any problems quickly. She enjoys the activities and entertainment, and also her privacy, whilst still being in a safe environment. She seems content, which gives us peace of mind.
The care in this home is substandard. DONT bring your loved ones here. Most of the staff are very rude or glued to their phones. My father in law is left in his room like a prisoner. Since his arrival here he has become very depressed, lonely & sad. He has also lost his mobility completely due to lack of physio, care and interaction. We have asked on numerous occasions for him to taken out into the garden which is a nice space and down to the dining room which has never happened. Water, books and necessary items out of reach, food just put in front of them and left. The room is not cleaned properly and for the past week no buzzer. To be fair, the staff ignore them most of the time anyway which is very worrying. The other day a buzzer was sounding for over an hour with no response. He was given supper which consisted of stale bread saturated in butter. I also found a hair in his food whilst feeding him. Managers always avoid returning calls or emails. Looking to move him. No leadership.
My Mum recently moved into Alexander Care Home and received a very warm welcome. The Management team and all of the staff are kind, caring and professional towards my Mum. I visit her once or twice weekly, receiving a warm welcome myself, and have seen a change in her overall happiness, well being and confidence. On a recent visit my Mum and I sat in the garden and I was pleased to notice an improvement in her mobility. My Mum looks well, was laughing with the staff, is starting to make friends and encouraged to join in with some of the activities. I feel confident my Mum is receiving the best care I could wish for giving me peace of mind.
On the whole I am pleased with the level of care given to my mum. She enjoys the food and the staff are mostly attentive and caring. mum seems to know some more than others and I myself know some better than others too. Sometimes the little things get over looked but the staff must be busy at times. There have been a couple of issues, some we have managed to resolve, others not.
I could not ask for a better place for her.
Well done to you all.
My mum has come on leaps and bounds since coming here. She has gone from looking totally depressed and not very talkative to being chatty, happy and also after not walking or showering in over two years she is now because of the lovely staff doing all these things, she looks great.
It is lovely here.
Whilst I am happy with the cook's meals I feel the introduction of limited soft fresh fruits (i.e. ripe banana) would be good.
Safety and treatment with dignity is excellent.
Overall I am happy with this care home and would recommend it as good.
I like what I see about the staff, the place is very clean and I found the staff very experienced and friendly. I don't know about the care you provide but continue this way.
The staff are always welcoming and friendly towards me. I am satisfied with the treatment my uncle has received. He is always clean whenever I visit.
Since my father joined the care home three months ago, he has settled in quite well. The team have been very supportive.
Every time I come to the care home, the staff are always friendly and update us on my mother's condition. Her room is clean and tidy, and so is she. Thank you so much!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 October 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 18 Feb 2026
Residents at Alexander Care Home in Lewisham, London, were recently treated to a joyful afternoon of music and singing, thanks to a special sing-along session led by Health Care Assistant,...
- 19 Dec 2025
Residents of HC-One’s Alexander Care Home in Lewisham, London, were treated to a spectacular performance by the beloved Charles Anthony, who brought his music session forward to delight everyone ahead...
- 26 Aug 2025
A group of five residents from HC-One’s Alexander Care Home in Lewisham, London, enjoyed a delightful outing to Dulwich Park, accompanied by Wellbeing Coordinator, Simon Peter, Senior Housekeeper, Sonia Paredes,...
There are no upcoming events for Alexander Care Home.
Accreditations
There are no accreditations posted yet for Alexander Care Home.
Meet the Team (1)

With a wealth of knowledge and experience, Anthony chose to work in the care sector to make a difference to people's lives. He brings patience, kindness and empathy and wants every person to feel valued and respected.
Anthony is very proud of the team he leads and how passionate they are about delivering the highest standard of care for every single person living at Alexander Care Home.
"I feel like I’m on a journey with my residents and my team. It makes me proud when we support someone to recover and build their strength again. Older people have given so much through their years, and I feel proud to support them now."
Frequently Asked Questions about Alexander Care Home
What types of Care is Alexander Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Alexander Care Home have?
There are 78 Single Rooms.
What are the Facilities & Services at Alexander Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Alexander Care Home to the centre of London?
6.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexander Care Home to verify any information. View our terms and conditions. Alexander Care Home has an Enhanced Service -more info.