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Alexander Care Home

21 Rushey Mead, Lewisham, London SE4 1JJ
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Her dignity was always maintained, the staff always made us feel welcome, everyone had a smileAnnie M(Son of Resident/Service User)
Alexander Care Home, London
Alexander Care Home, London
Alexander Care Home, London

Alexander Care Home, situated in the London borough of Lewisham, supports older people to lead their best lives with personalised residential, nursing and dementia care.

From Care Assistants and Nurses, to Wellbeing Coordinators and Chefs, each and every member of the professional care team is committed to delivering the best care and support to residents in whatever way they can.

Focusing on encouraging residents to lead an active and enjoyable lifestyle,...  

Care Provided by Alexander Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,565From £1,721
Residential Dementia CareFrom £1,619From £1,781
Nursing CareFrom £1,786From £1,967
Nursing Dementia CareFrom £1,823From £2,007

Contact Alexander Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Anthony Warner(Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (78)

Alexander Care Home Reviews (96)

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9.1

Alexander Care Home has a Review Score of 9.1 (9.065) out of 10, based on 15 reviews in the last 2 years. Over all time Alexander Care Home has 96 reviews.

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Showing 96 reviews matching selected criteria
Review from Luisa W (Daughter-in-law of Resident) published on 21 May 2018 Submitted via Postal Card
Overall Experience

The staff were consistently helpful and cheerful which created a good atmosphere. They showed patience and consideration when residents were distressed. The care on the first floor was very good and much more focused as it needed to be than downstairs. My main area of criticism would be the food which tended to be dull and tasteless. In general, my mother-in-law was well cared for and ended her days with dignity.

Reply from Clare Sheehan, Careline Advisor at Alexander Care Home

Thank you for your comments. In relation to the food that was served in the home, as an organisation, we follow a set of 4 weekly rolling menu that was planned with suggestions and ideas from Residents and relatives. We also consulted nutritionists and dieticians to ensure that all our Residents...  

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Review from L K (Granddaughter of Resident) published on 2 May 2018 Submitted via Website
Overall Experience
I would highly recommend Alexander Care Home in Ladywell. The staff took great care of my Granddad and his sister. Although it was a new experience for all of us, the staff and other residents quickly came to feel like extended family. You can stay for mealtimes or book in for a Sunday lunch. The home has a wonderful garden with squirrels and foxes providing great entertainment through the parlour windows.

The bedrooms are cozy and if you need anything you just have to ask. There is parking on site.

I am very grateful for all of their hard work.

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Review from Hong G (Grandson of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

Alexander Care Home has cared very well for my Grandmother since she moved in three years ago. They always provide compassionate high-quality care and I am very grateful for the service they provide.

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Review from J R (Niece of Resident) published on 27 February 2018 Submitted via Postal Card
Overall Experience
I was very impressed with this care home in which my aunt (105) was put in. I am told on the above date by a resident that they are wonderfully looked after.

The staff are all kind and it's a pleasure to live there.

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Review from C F (Relative of Resident) published on 31 January 2018 Submitted via Postal Card
Overall Experience
My wife's aunt is in the care of Alexander Care Home. We visited with her brother and sister for her aunt's 105th birthday. This was our first visit and I was impressed with the facilities and staff and the trouble they had gone to to make this a special day for auntie. Unfortunately, Auntie cannot hear and sees poorly so she was unaware of what is going on around her.

However, at that great age, she is in the best place for care and safety.

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Review from Paulina Y (Sister of Resident) published on 11 January 2018 Submitted via Postal Card
Overall Experience

I find the home environment neat and tidy. The staff are neat and polite. They are always approachable. I fully appreciate the service being provided at the home. I am grateful for it.

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Review from Sharon R (Relative of Resident) published on 9 January 2018 Submitted via Postal Card
Overall Experience
Since I've been visiting my ex-husband here during the past year I have found the staff extremely kind and helpful. Always welcoming with a smile and a kind word.

As a care home, they understand the problems of mental health issues, I highly recommend this care home.

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Review from John C (Son of Resident) published on 21 December 2017 Submitted via Website
Overall Experience
Alexander Care Home is a very good care home, most of the staff are very good there is just a few who show that it just classed as a job without the care I have known that a few do not communicate well with visitors and actually show that there is no interest in the residents which I find is sad. I also notice there is a shortage of staff on the first floor, especially at weekends.

It has been said that there is a choice of food, as long as I have been visiting my mother, my mother has not been offered a choice of food. I would also like to point out when has Semolina has been classed as an evening meal, as when I was a child I was given that as a pudding not as a main meal.

Reply from Clare Sheehan, Care Advisor at Alexander Care Home

Thank you for your review, we appreciate all feedback as this helps us improve our service where required. The Home Manager has spoken with the team to reiterate how important communication with family and friends is and the organisation's expectations of this. The Home Manager has spent time with...  

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Review from C H (Daughter of Resident) published on 13 November 2017 Submitted via Postal Card
Overall Experience
I think the care at the home is very good and staff are excellent. I would like to make one recommendation for patients who are bedbound and unable to be lifted to the lounge.
Please could a small amount of time, say 30 minutes, once or twice a week be allocated to be spent (one to one time) with those patients, so they have some type of activity time.
This could be a hand massage, nail painting, card making, etc.
The number of residents bed bound is about ten on the first floor and it is sad they miss out on activities as they are unable to move from their rooms.

It would be great to improve their quality of life.

Reply from Katie Price, Careline Advisor at Alexander Care Home

Thank you for your review, we appreciate all feedback received as this helps us improve our service at Alexander Care Centre. With regards to our Residents who stay in their bedrooms, the Wellbeing Coordinator schedules one to one time to engage with these Residents as per our schedule of...  

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Review from Sue A (Daughter-in-law of Resident) published on 29 September 2017 Submitted via Postal Card
Overall Experience

My mum is always so happy when we visit her. The staff are so welcoming to visitors. There is always plenty going on, Mum is so well cared for and the staff cater to her individual needs.

We love the coffee area and the little touches of lovely soap and hand cream in the visitors' toilet and even a scented candle.

Such a lovely home that we, as a family, are very happy with.

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Review from K D (Daughter of Resident) published on 29 September 2017 Submitted via Postal Card
Overall Experience
All the staff are kind and caring, visitors are always made welcome, coffee bar area a great asset. Home is always clean and welcoming.

I feel happy and confident leaving mum in your care.

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Review from Muriel H (Daughter of Resident) published on 6 September 2017 Submitted via Postal Card
Overall Experience
Wow, what a fantastic care home it's the best in the South East. The management and staff are so caring and very professional. The home is spotlessly clean, the food is of top standard. The care these people show is unbelievable. I visited a number of care homes but none of them can compare to Alexander Care Home. I would recommend it to family and friends.

I would like to say a big thank you to the management and carers for giving my mum the best quality of life that she is getting there.

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Review from Bob C (Son of Resident) published on 4 September 2017 Submitted via Postal Card
Overall Experience

Alexander Care Home, it is one of the best residential homes. The staff and management are of a high quality, very caring to not only residents but family too. It is clean, safe and the management are fantastic, nothing is too much trouble, the carers are fully qualified to top standards. My mother is so happy being there, we have viewed so many care homes in the area and found this one is the best, it has absolutely everything. You could not get a better care home. I highly recommend it to everyone.

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Review from Gordon K (Son of Resident) published on 21 August 2017 Submitted via Postal Card
Overall Experience
My mother has been in Alexander Care Home since the end of April 2017.
As a family, we have been very impressed with the very high standard of care provided.
The staff are highly professional at all levels, management to cleaners, and all very friendly.
On all our visits we have always felt welcome and been given information about my mother's well-being.
In July my mother had her 100th birthday and the care centre made arrangements for the family to celebrate the event at the centre and we all had a fantastic time.
Her room is well decorated, modern and always clean.

I highly recommend The Alexander Care Home.

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Review from Zoe G (Granddaughter of Resident) published on 20 July 2017 Submitted via Postal Card
Overall Experience
The home is very friendly and clean. Well equipped for my Grandmothers needs. The staff are very helpful and friendly.

Her room is light and very clean and being able to make it as much like her own room at home is greatly appreciated.

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Review from P D (Husband of Resident) published on 4 July 2017 Submitted via Postal Card
Overall Experience
The home is very nice, clean and friendly, good attitude and very helpful.

Also, communication is very good.

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Review from D P (Friend of Resident) published on 4 July 2017 Submitted via Postal Card
Overall Experience
The home is very nice.
Staff are friendly.
Communication is good.

Helpful.

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Review from N S (Son of Resident) published on 30 June 2017 Submitted via Postal Card
Overall Experience
Mum is well-looked-after.
Friendly staff.

The home is clean and not smelly.

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Review from Peter W (Brother of Resident) published on 24 June 2017 Submitted via Postal Card
Overall Experience

My sister has been a resident for about 3-4 years during which time she has been treated with great care and kindness. She receives regular medical attention and on my recent visit, she appears to be very fit and was clearly very happy. She enjoys her food and has a pleasant room.

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Review from Gideon N (Relative of Resident) published on 19 May 2017 Submitted via Postal Card
Overall Experience

Excellent staff care and support. Much appreciated. Thank you very much.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 October 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 18 Feb 2026

    Residents at Alexander Care Home in Lewisham, London, were recently treated to a joyful afternoon of music and singing, thanks to a special sing-along session led by Health Care Assistant,...

  • 19 Dec 2025

    Residents of HC-One’s Alexander Care Home in Lewisham, London, were treated to a spectacular performance by the beloved Charles Anthony, who brought his music session forward to delight everyone ahead...

  • 26 Aug 2025

    A group of five residents from HC-One’s Alexander Care Home in Lewisham, London, enjoyed a delightful outing to Dulwich Park, accompanied by Wellbeing Coordinator, Simon Peter, Senior Housekeeper, Sonia Paredes,...

Upcoming Events

There are no upcoming events for Alexander Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Alexander Care Home.

Meet the Team (1)

Anthony Warner
Anthony WarnerJob Title:Home Manager

With a wealth of knowledge and experience, Anthony chose to work in the care sector to make a difference to people's lives. He brings patience, kindness and empathy and wants every person to feel valued and respected.

Anthony is very proud of the team he leads and how passionate they are about delivering the highest standard of care for every single person living at Alexander Care Home.

"I feel like I’m on a journey with my residents and my team. It makes me proud when we support someone to recover and build their strength again. Older people have given so much through their years, and I feel proud to support them now."

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