Her dignity was always maintained, the staff always made us feel welcome, everyone had a smileAnnie M(Son of Resident/Service User)
Her dignity was always maintained, the staff always made us feel welcome, everyone had a smileAnnie M(Son of Resident/Service User)
Alexander Care Home, situated in the London borough of Lewisham, supports older people to lead their best lives with personalised residential, nursing and dementia care.
From Care Assistants and Nurses, to Wellbeing Coordinators and Chefs, each and every member of the professional care team is committed to delivering the best care and support to residents in whatever way they can.
Focusing on encouraging residents to lead an active and enjoyable lifestyle,...
Alexander Care Home, situated in the London borough of Lewisham, supports older people to lead their best lives with personalised residential, nursing and dementia care.
From Care Assistants and Nurses, to Wellbeing Coordinators and Chefs, each and every member of the professional care team is committed to delivering the best care and support to residents in whatever way they can.
Focusing on encouraging residents to lead an active and enjoyable lifestyle, the dedicated and professional care team at Alexander care home spend time learning about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living at Alexander Care Home to enjoy the things they love most.
Meanwhile, the catering team at the home understand the nutritional needs of older people and create delicious meals to ensure dining is enjoyable for all residents. The popular dining areas provide a welcoming space to enjoy meals with fellow residents or family and friends. For the warmer months, the garden and patio area is also a firm favourite with residents and their loved ones to enjoy a spot of al fresco dining.
From the pretty garden and patio area, which is looked after by some residents, to the dedicated activities and entertainment room, there is plenty to enjoy at Alexander Care Home. With four sitting rooms and three dining areas, a hairdressing salon and treatment room, there’s a choice of places in which to dine, socialise and relax.
Contact Alexander Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Alexander Care Home for full pricing details and T&Cs.
Alexander Care Home has a Review Score of 9.2 (9.222) out of 10, based on 17 reviews in the last 2 years.
Over all time Alexander Care Home has 98 reviews.
I am extremely pleased with the accommodation and the layout of the building. The rooms are clean and efficient. The building is also clean, tidy and smells nice. The garden is lovely and spacious. The staff are polite and welcoming alongside the manager. I would be extremely happy to have my...
I am extremely pleased with the accommodation and the layout of the building. The rooms are clean and efficient. The building is also clean, tidy and smells nice. The garden is lovely and spacious. The staff are polite and welcoming alongside the manager. I would be extremely happy to have my family member reside here.
Resident management - Best when mum was at her most ill. Regular...
Visitor - Friendly and welcoming.
Thank you for your comments. I am sorry to hear that you are unhappy with some aspects of the home. Safety and access to the front door were discussed in the previous Residents and relatives meeting an agreed that no visitors or family members will have the door access code. This is to ensure...
Thank you for your comments. I am sorry to hear that you are unhappy with some aspects of the home. Safety and access to the front door were discussed in the previous Residents and relatives meeting an agreed that no visitors or family members will have the door access code. This is to ensure Residents are not able to leave the building inadvertently when visitors are leaving the premises. In relation to the food that was served in the home, as an organisation, we follow a set of 4 weekly rolling menu that was planned with suggestions and ideas from Residents and relatives. We also consulted nutritionists and dieticians to ensure that all our Residents have a healthy and balanced diet. I am glad to hear that, in general, you are happy and satisfied with the highest standard of care and dignity maintained for your relative during the last days of her life. Once again thank you for taking the time to contact us and we will take it on board to continue in improving our service.
The staff were consistently helpful and cheerful which created a good atmosphere. They showed patience and consideration when residents were distressed. The care on the first floor was very good and much more focused as it needed to be than downstairs. My main area of criticism would be the food...
The staff were consistently helpful and cheerful which created a good atmosphere. They showed patience and consideration when residents were distressed. The care on the first floor was very good and much more focused as it needed to be than downstairs. My main area of criticism would be the food which tended to be dull and tasteless. In general, my mother-in-law was well cared for and ended her days with dignity.
Thank you for your comments. In relation to the food that was served in the home, as an organisation, we follow a set of 4 weekly rolling menu that was planned with suggestions and ideas from Residents and relatives. We also consulted nutritionists and dieticians to ensure that all our Residents...
Thank you for your comments. In relation to the food that was served in the home, as an organisation, we follow a set of 4 weekly rolling menu that was planned with suggestions and ideas from Residents and relatives. We also consulted nutritionists and dieticians to ensure that all our Residents have a healthy and balanced diet. I am glad to hear that in general you are happy and satisfied with the highest standard of care and dignity maintained for your relative during the last days of her life. Once again thank you taking the time to contact us and we will take it on board to continue in improving our service.
I would highly recommend Alexander Care Home in Ladywell. The staff took great care of my Granddad and his sister. Although it was a new experience for all of us, the staff and other residents quickly came to feel like extended family. You can stay for mealtimes or book in for a Sunday lunch. The...
The bedrooms are cozy and if you need anything you just have to ask. There is parking on site.
I am very grateful for all of their hard work.
Alexander Care Home has cared very well for my Grandmother since she moved in three years ago. They always provide compassionate high-quality care and I am very grateful for the service they provide.
Alexander Care Home has cared very well for my Grandmother since she moved in three years ago. They always provide compassionate high-quality care and I am very grateful for the service they provide.
The staff are all kind and it's a pleasure to live there.
The staff are all kind and it's a pleasure to live there.
My wife's aunt is in the care of Alexander Care Home. We visited with her brother and sister for her aunt's 105th birthday. This was our first visit and I was impressed with the facilities and staff and the trouble they had gone to to make this a special day for auntie. Unfortunately, Auntie cannot...
However, at that great age, she is in the best place for care and safety.
I find the home environment neat and tidy. The staff are neat and polite. They are always approachable. I fully appreciate the service being provided at the home. I am grateful for it.
I find the home environment neat and tidy. The staff are neat and polite. They are always approachable. I fully appreciate the service being provided at the home. I am grateful for it.
As a care home, they understand the problems of mental health issues, I highly recommend this care home.
As a care home, they understand the problems of mental health issues, I highly recommend this care home.
Alexander Care Home is a very good care home, most of the staff are very good there is just a few who show that it just classed as a job without the care I have known that a few do not communicate well with visitors and actually show that there is no interest in the residents which I find is sad....
It has been said that there is a choice of food, as long as I have been visiting my mother, my mother has not been offered a choice of food. I would also like to point out when has Semolina has been classed as an evening meal, as when I was a child I was given that as a pudding not as a main meal.
Thank you for your review, we appreciate all feedback as this helps us improve our service where required. The Home Manager has spoken with the team to reiterate how important communication with family and friends is and the organisation's expectations of this. The Home Manager has spent time with...
Thank you for your review, we appreciate all feedback as this helps us improve our service where required. The Home Manager has spoken with the team to reiterate how important communication with family and friends is and the organisation's expectations of this. The Home Manager has spent time with you regarding the staffing grid of the home and has explained how staffing is determined on each unit. Staffing is based on the dependencies of our Residents and reviewed at least monthly or as and when individuals needs change. The Home Manager has met with the Chef and the kitchen team regarding the menu specifically regarding the evening and supper meal times to ensure that meals provided are according to HC-One's approved menu choices; this will continue to be monitored by the Management Team.
Please could a small amount of time, say 30 minutes, once or twice a week be allocated to be spent (one to one time) with...
It would be great to improve their quality of life.
Thank you for your review, we appreciate all feedback received as this helps us improve our service at Alexander Care Centre. With regards to our Residents who stay in their bedrooms, the Wellbeing Coordinator schedules one to one time to engage with these Residents as per our schedule of...
Thank you for your review, we appreciate all feedback received as this helps us improve our service at Alexander Care Centre. With regards to our Residents who stay in their bedrooms, the Wellbeing Coordinator schedules one to one time to engage with these Residents as per our schedule of activities. These activities include Reminiscing and Down Memory Lane, newspaper and magazine reading, pampering and massage. We also have regular visits from local religious and spiritual organisations who provide communion and blessings to all Residents including those who remain in their rooms, if they so wish. To ensure our Residents are supported with social engagement and to improve our service, we are currently recruiting for an additional fulltime Wellbeing Coordinator. Thank you for your kind praise of our staff and care provision, we are very proud of our staff team and the work they undertake to ensure our Residents needs are met.
My mum is always so happy when we visit her. The staff are so welcoming to visitors. There is always plenty going on, Mum is so well cared for and the staff cater to her individual needs.
We love the coffee area and the little touches of lovely soap and hand cream in the visitors' toilet and...
My mum is always so happy when we visit her. The staff are so welcoming to visitors. There is always plenty going on, Mum is so well cared for and the staff cater to her individual needs.
We love the coffee area and the little touches of lovely soap and hand cream in the visitors' toilet and even a scented candle.
Such a lovely home that we, as a family, are very happy with.
I feel happy and confident leaving mum in your care.
I feel happy and confident leaving mum in your care.
Wow, what a fantastic care home it's the best in the South East. The management and staff are so caring and very professional. The home is spotlessly clean, the food is of top standard. The care these people show is unbelievable. I visited a number of care homes but none of them can compare to...
I would like to say a big thank you to the management and carers for giving my mum the best quality of life that she is getting there.
Alexander Care Home, it is one of the best residential homes. The staff and management are of a high quality, very caring to not only residents but family too. It is clean, safe and the management are fantastic, nothing is too much trouble, the carers are fully qualified to top standards. My mother...
Alexander Care Home, it is one of the best residential homes. The staff and management are of a high quality, very caring to not only residents but family too. It is clean, safe and the management are fantastic, nothing is too much trouble, the carers are fully qualified to top standards. My mother is so happy being there, we have viewed so many care homes in the area and found this one is the best, it has absolutely everything. You could not get a better care home. I highly recommend it to everyone.
On all our visits we have always felt...
I highly recommend The Alexander Care Home.
Her room is light and very clean and being able to make it as much like her own room at home is greatly appreciated.
Her room is light and very clean and being able to make it as much like her own room at home is greatly appreciated.
Also, communication is very good.
Also, communication is very good.
Helpful.
Helpful.
The home is clean and not smelly.
The home is clean and not smelly.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Residents at Alexander Care Home in Lewisham, London, were recently treated to a joyful afternoon of music and singing, thanks to a special sing-along session led by Health Care Assistant,...
Residents of HC-One’s Alexander Care Home in Lewisham, London, were treated to a spectacular performance by the beloved Charles Anthony, who brought his music session forward to delight everyone ahead...
A group of five residents from HC-One’s Alexander Care Home in Lewisham, London, enjoyed a delightful outing to Dulwich Park, accompanied by Wellbeing Coordinator, Simon Peter, Senior Housekeeper, Sonia Paredes,...
There are no upcoming events for Alexander Care Home.
There are no accreditations posted yet for Alexander Care Home.
With a wealth of knowledge and experience, Anthony chose to work in the care sector to make a difference to people's lives. He brings patience,...
With a wealth of knowledge and experience, Anthony chose to work in the care sector to make a difference to people's lives. He brings patience, kindness and empathy and wants every person to feel valued and respected.
Anthony is very proud of the team he leads and how passionate they are about delivering the highest standard of care for every single person living at Alexander Care Home.
"I feel like I’m on a journey with my residents and my team. It makes me proud when we support someone to recover and build their strength again. Older people have given so much through their years, and I feel proud to support them now."
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexander Care Home to verify any information. View our terms and conditions. Alexander Care Home has an Enhanced Service -what an Enhanced Service includes.