
Her dignity was always maintained, the staff always made us feel welcome, everyone had a smileAnnie M(Son of Resident/Service User)



Her dignity was always maintained, the staff always made us feel welcome, everyone had a smileAnnie M(Son of Resident/Service User)



Alexander Care Home, situated in the London borough of Lewisham, supports older people to lead their best lives with personalised residential, nursing and dementia care.
From Care Assistants and Nurses, to Wellbeing Coordinators and Chefs, each and every member of the professional care team is committed to delivering the best care and support to residents in whatever way they can.
Focusing on encouraging residents to lead an active and enjoyable lifestyle,...
Care Provided by Alexander Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Alexander Care Home for full pricing details and T&Cs.
Contact Alexander Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Anthony Warner(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2005
Room Information
- Single Rooms (78)
Alexander Care Home Reviews (96)
Alexander Care Home has a Review Score of 9.1 (9.065) out of 10, based on 15 reviews in the last 2 years.
Over all time Alexander Care Home has 96 reviews.
The staff were consistently helpful and cheerful which created a good atmosphere. They showed patience and consideration when residents were distressed. The care on the first floor was very good and much more focused as it needed to be than downstairs. My main area of criticism would be the food which tended to be dull and tasteless. In general, my mother-in-law was well cared for and ended her days with dignity.
Thank you for your comments. In relation to the food that was served in the home, as an organisation, we follow a set of 4 weekly rolling menu that was planned with suggestions and ideas from Residents and relatives. We also consulted nutritionists and dieticians to ensure that all our Residents...
The bedrooms are cozy and if you need anything you just have to ask. There is parking on site.
I am very grateful for all of their hard work.
Alexander Care Home has cared very well for my Grandmother since she moved in three years ago. They always provide compassionate high-quality care and I am very grateful for the service they provide.
The staff are all kind and it's a pleasure to live there.
However, at that great age, she is in the best place for care and safety.
I find the home environment neat and tidy. The staff are neat and polite. They are always approachable. I fully appreciate the service being provided at the home. I am grateful for it.
As a care home, they understand the problems of mental health issues, I highly recommend this care home.
It has been said that there is a choice of food, as long as I have been visiting my mother, my mother has not been offered a choice of food. I would also like to point out when has Semolina has been classed as an evening meal, as when I was a child I was given that as a pudding not as a main meal.
Thank you for your review, we appreciate all feedback as this helps us improve our service where required. The Home Manager has spoken with the team to reiterate how important communication with family and friends is and the organisation's expectations of this. The Home Manager has spent time with...
Please could a small amount of time, say 30 minutes, once or twice a week be allocated to be spent (one to one time) with those patients, so they have some type of activity time.
This could be a hand massage, nail painting, card making, etc.
The number of residents bed bound is about ten on the first floor and it is sad they miss out on activities as they are unable to move from their rooms.
It would be great to improve their quality of life.
Thank you for your review, we appreciate all feedback received as this helps us improve our service at Alexander Care Centre. With regards to our Residents who stay in their bedrooms, the Wellbeing Coordinator schedules one to one time to engage with these Residents as per our schedule of...
My mum is always so happy when we visit her. The staff are so welcoming to visitors. There is always plenty going on, Mum is so well cared for and the staff cater to her individual needs.
We love the coffee area and the little touches of lovely soap and hand cream in the visitors' toilet and even a scented candle.
Such a lovely home that we, as a family, are very happy with.
I feel happy and confident leaving mum in your care.
I would like to say a big thank you to the management and carers for giving my mum the best quality of life that she is getting there.
Alexander Care Home, it is one of the best residential homes. The staff and management are of a high quality, very caring to not only residents but family too. It is clean, safe and the management are fantastic, nothing is too much trouble, the carers are fully qualified to top standards. My mother is so happy being there, we have viewed so many care homes in the area and found this one is the best, it has absolutely everything. You could not get a better care home. I highly recommend it to everyone.
As a family, we have been very impressed with the very high standard of care provided.
The staff are highly professional at all levels, management to cleaners, and all very friendly.
On all our visits we have always felt welcome and been given information about my mother's well-being.
In July my mother had her 100th birthday and the care centre made arrangements for the family to celebrate the event at the centre and we all had a fantastic time.
Her room is well decorated, modern and always clean.
I highly recommend The Alexander Care Home.
Her room is light and very clean and being able to make it as much like her own room at home is greatly appreciated.
Also, communication is very good.
Staff are friendly.
Communication is good.
Helpful.
Friendly staff.
The home is clean and not smelly.
My sister has been a resident for about 3-4 years during which time she has been treated with great care and kindness. She receives regular medical attention and on my recent visit, she appears to be very fit and was clearly very happy. She enjoys her food and has a pleasant room.
Excellent staff care and support. Much appreciated. Thank you very much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 October 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 18 Feb 2026
Residents at Alexander Care Home in Lewisham, London, were recently treated to a joyful afternoon of music and singing, thanks to a special sing-along session led by Health Care Assistant,...
- 19 Dec 2025
Residents of HC-One’s Alexander Care Home in Lewisham, London, were treated to a spectacular performance by the beloved Charles Anthony, who brought his music session forward to delight everyone ahead...
- 26 Aug 2025
A group of five residents from HC-One’s Alexander Care Home in Lewisham, London, enjoyed a delightful outing to Dulwich Park, accompanied by Wellbeing Coordinator, Simon Peter, Senior Housekeeper, Sonia Paredes,...
There are no upcoming events for Alexander Care Home.
Accreditations
There are no accreditations posted yet for Alexander Care Home.
Meet the Team (1)

With a wealth of knowledge and experience, Anthony chose to work in the care sector to make a difference to people's lives. He brings patience, kindness and empathy and wants every person to feel valued and respected.
Anthony is very proud of the team he leads and how passionate they are about delivering the highest standard of care for every single person living at Alexander Care Home.
"I feel like I’m on a journey with my residents and my team. It makes me proud when we support someone to recover and build their strength again. Older people have given so much through their years, and I feel proud to support them now."
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