Ashmead Care Centre

201 Cortis Road, Putney, London SW15 3AX
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9.7 66 Reviews
  • Ashmead Care Centre, London
Ashmead Care Centre provides specialised care for older people living with a wide range of nursing needs including physical disabilities.

Conveniently located close to Putney Heath and easily accessible by local transport, the home has recently been completely refurbished and is fresh and modern throughout, providing a high level of comfort for residents. WiFi is available throughout the home.

Residents are encouraged to personalise their own private homely space, whilst the wide range of communal areas are more suited to spending time with friends and family or taking part in one of the varied activities on offer.

The home takes pride in its feedback, ensuring that staff work to nurture a positive and uplifting environment where families and pets are welcome to visit and spend time in the home.

The activity team organise a varied programme of daily events and one-to-one activities including baking, arts and crafts, reminiscence therapy and indoor games. There is regular contact with the local community, from entertainers to local schools and groups.
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Care Provided by Ashmead Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 110 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1800
  • Self-Funded Residential Dementia Care: from £1900
  • Self-Funded Nursing Care: from £2054
  • Self-Funded Nursing Dementia Care: from £2154

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

The price(s) shown are provided by the care home. Contact Ashmead Care Centre for full pricing details and T&Cs.

Contact Ashmead Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Ashmead Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Luminita Cupsa (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2004
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (110)
  • Couples/Companion Rooms (0)

Visiting

  • Protected meal times.

Parking

  • Limited free on-site parking.

Ashmead Care Centre Reviews (66)

9.7

Ashmead Care Centre has a Review Score of 9.7 (9.710) out of 10, based on 21 reviews in the last 2 years.
Over all time Ashmead Care Centre has 66 reviews.

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Reviewer Connection to Ashmead Care Centre
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Total of 66, showing 41-60
Review from Crena M (Daughter-in-law of Resident) published on 11 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been looked after by the staff on Lavender and all the staff at Ashmead since 2020. She moved to Ashmead in March of that year the day before her 90th birthday. Although Covid was a terrible time and we couldn't see her as we would have wished to we knew she was getting the best
of care and we were kept informed of her well-being at all times. Knowing my mother-in-law is safe and well cared for has given the whole family much comfort and she continues to enjoy the care and attention she receives. My husband and I have nothing but admiration for the staff and our heartfelt thanks go to all of them. We are grateful that Mother-in-law lives there. Thank you.
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Review from Linda I (Daughter of Resident) published on 17 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late mother was blessed to have been admitted to this outstanding care home in April 2019. The home is clean and professionally run and the staff are simply very special people. They took such great care of my mother, right up until the time she passed away in May 2022. Because I was informed that
her end was approaching, I was able to reach her in time as she drew her last breath. She died peacefully and pain-free in a lovely room, with me holding her hand and kissing her forehead as she slipped away. At all times during Mum's residency, I was kept informed if she was unwell and needed to be admitted to hospital. I was involved in every stage of the process. The staff respected my wish that she wouldn't be readmitted after her final stay in hospital, as I wanted a peaceful death for her. A special thank you goes to the Buttercup Wing team. It was only by chance, that Mum was admitted to Ashmead Care Centre and I consider this home simply the best. I would highly recommend Ashmead to anyone.
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Review from J B (Partner of Resident) published on 22 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Expert nursing. Friendly atmosphere. Good care. Nice rooms. Helpful manager.
Reply from Lumi, Manager at Ashmead Care CentreThank you for taking the time to review our home, I will pass your comments on to the team here at Ashmead. Many thanks.
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Review from Joseph M (Son of Resident) published on 1 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone at this home treated my father with compassion. They were all extremely professional and caring. My father's last days were stress-free, pain-free, and dignified. The home itself has a family atmosphere and we were always made to feel welcome.
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Review from T M (Granddaughter of Resident) published on 4 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff on Lavender Unit looked after my grandmother well, she was only there for nine days before she sadly passed away peacefully.
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Review from Anna M (Daughter of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was in Ashmead only for a few weeks before he died. As I live in Hampshire and my mum in Chiswick it was hard for us to visit frequently. The staff always kept me informed as to any changes in my dad's conditions and recommended when we needed to see him at the end. My dad was very comfortable
and settled at Ashmead and seemed more than happy there. I couldn't have asked for better care. Thank you.
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Review from Lois A (Daughter of Resident) published on 1 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was transferred to Ashmead from hospital in October 2020. My daughter and I visited Ashmead for the first time on 1st January 2021 as my father was on 'end of life' care. As soon as you walked into Ashmead you were instantly met with a sense of caring. It was extremely welcoming. The staff
and residents all looked happy. Ashmead is well run and clean with lovely furniture, exactly what you want for a loved member of your family. The staff at Ashmead have been truly amazing. They have been unbelievably caring. There have been two members of staff at Ashmead who I believe are angels on earth. They are the nursing staff on the Primrose Ward where my Dad stayed. They have been absolutely wonderful, kind and considerate. I cannot use enough words to describe how I will always remember their kindness to my Dad when he really needed it the most and was at his most vulnerable. He was a very strong, independent man who would have found it very hard to be so helpless but I know that both of them were wonderful with him and I will be eternally grateful to them.
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Review from Kwame A (Nephew of Resident) published on 9 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and compassion provided by the staff during my aunt's stay for over 6 months at Ashmead Care Centre was truly outstanding.


Considering this was during a global pandemic, the staff worked to high standards and showed due care and conscientiousness in discharging their duties. Staff were also

receptive, helpful, kept me updated on her care, and acted on her needs with kindness and true compassion.


As a retired midwife, she appreciated the tidiness at Ashmead Care Centre and how considerate the staff were. In her own words, Ashmead was like a "palace" where her needs were met with due care and understanding. My aunt and I would like to express our profound gratitude to the manager and all the staff especially at the Rose Unit for their kindness, outstanding care and professionalism during her stay.

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Review from N T (Grandson of Resident) published on 17 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Facilities are very good and the staff are always very helpful and compassionate.
Reply from Luminita Cupsa, Home Manager at Ashmead Care CentreThank you for your kind words which I will pass on to our staff, as they really do appreciate such positive feedback and find it very motivating.
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Review from A B (Next of Kin) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My neighbour was brought here for rehab and care of pressure sores, after being in hospital for COVID-19.
His care here has been excellent. Thank you. He has recovered his strength and the sores have healed thanks to your lovely, caring and professional staff.
Reply from Luminata Cupsa, Home Manager at Ashmead Care CentreThank you so much for your feedback and I am pleased that we have been able to provide a welcoming environment, along with a high standard of care for your neighbour during his stay with us.
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Review from Anne H (Daughter of Resident) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When we come to see our mum, we are always happy with the staff and the way she is being cared for. We are very grateful for the care and attention my mum received while in the lockdown, we rang every week to check she was ok. The staff were always really helpful.
Reply from Luminata Cupsa, Home Manager at Ashmead Care CentreThank you for your kind words about our staff and I'm delighted that you are happy with the high standard of care we are able to provide for your Mum. We all really appreciate this positive feedback and value your continued support.
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Review from Christopher F (Son of Resident) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the best care home I have been to. Staff are very pleasant, informative and let me know what is happening.
Reply from Luminata Cupsa, Home Manager at Ashmead Care CentreThank you for taking the time to write such kind words about our team here at Ashmead. We are delighted to know that you are so happy with the care we provide.
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Review from K D (Granddaughter of Resident) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the service that is provided. The team are very nice and it is clear they take good care of their residents.
Reply from Luminata Cupsa, Home Manager at Ashmead Care CentreOur staff members will be both rewarded and motivated to hear that the high level of care and support they provide for all of our residents are so appreciated. Thank you very much for your support.
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Review from A C (Friend of Resident) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your name is beru well run. My friend has been looked after very well and he is very happy and complimentary about your care.
The staff were very helpful and informative with me too.
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Review from D M (Daughter of Resident) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father came to Ashmead straight from hospital after having a fall and with Alzheimer's. It was in the middle of coronavirus in March. The staff I spoke to have been very helpful and kind and let me FaceTime him. I feel he is in the right place in safe hands. One member of staff, in particular, is
an angel! My mother visited him for the first time in 3 months which is fantastic. (My ratings are based on the fact I haven't seen all the facilities.)
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Review from N H (Son of Resident) published on 10 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother received excellent care at a very difficult time due to COVID-19 pandemic. The care and nursing staff did a very good job of keeping us informed and helped all my family to communicate with my mother in her final days. The standards of care were very high and all staff was helpful and supportive.
I fully recommend this care home to others.
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Review from Christine S (Daughter of Resident) published on 1 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mother has been given at Ashmead Care Home has been outstanding. As a family, we cannot thank the staff enough. Mum has always feared going into a home, she has been quite happy here. The staff are so kind and understanding. It has been a very worrying and difficult time, as it has been
for many others, but our calls every day have been treated with kindness and understanding. It has been possible for us on a few occasions to video call mum, or she has been brought to the office for our call. Nothing has been too much trouble. I would if possible name staff, I am only sorry we never got to actually meet them, as we were obviously unable to visit. Mum has told us the home is very clean and the food is lovely, in her words "good wholesome food" She says the staff are very kind. Many many thanks.
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Review from C H (Friend of Resident) published on 12 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my visit to a friend today and a few weeks ago I saw residents being cared for in a very respectful manner. The staff maintained the resident's dignity at all times and cared for them in a friendly, kindly manner. Thank you to all the care staff for all they do to care for and support each other
and the residents on Lavender Unit.
Reply from Lumi Cupsa, Home Manager at Ashmead Care CentreThank you for your kind words about out staff. We are really delighted that you are so appreciative of our wonderful care team here at Ashmead.
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Review from C D (Son of Resident) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I attended a memorial service in memory of my mother aged 96, who sadly passed away in April 2019. She was a resident for 18 months and was so well cared for. The staff were absolutely wonderful and it was lovely to meet up with them all again and thank them for all their caring work. The service was
so well organised and both myself and my family will continue to support Ashmead over the coming years. God bless to them all.
Reply from Lumi Cupsa, Home Manager at Ashmead Care CentreThank you so much for taking the time to write such kind words about our staff and the care we were able to provide for you mother. The whole team at Ashmead feel both rewarded and motivated to know that their high level of care and support were so much appreciated by you.
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Review from D D (Son of Resident) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, my mother was looked after very well, for the last 16 months she was in there for. All the staff seem to treat her as it was their own mother.
Reply from Lumi Cupsa, Home Manager at Ashmead Care CentreThank you for your positive comments which are really appreciated.
This will be a lovely boost for our staff and motivate them in continuing to provide good care.
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Current Review Score: 9.7 (9.710)

Overview of Review Score

The Review Score of 9.7 (9.710) out of 10 for Ashmead Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.755 for Ashmead Care Centre is calculated as follows: ( (200 Excellents x 5) + (31 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 245 Ratings = 4.755
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.955 Points relating to the number of positive Reviews for Ashmead Care Centre is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22. 21 Positive Reviews ÷ 22 = 0.955
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (1)

Luminita

Luminita Cupsa

Job Title: Home Manager

Hello, my name is Luminita and I am the Home Manager at Ashmead.


I am a wife and a mother born, raised and trained in Romania where I practiced paediatric nursing before moving to the UK. I trained to become an adult nurse (RGN), and I am proud to have worked as a senior carer, an RGN, Clinical Lead, the Deputy Manager and the Home Manager in the same care home, Ashmead where I continue to be the Home Manager today. I am passionate about delivering great care to the people living with us and as a Home Manager, I take pride in not only providing good quality care but also great hospitality services to the people that live with us. I believe in continuing professional development and supporting my staff to develop themselves to grow in their careers. It has been a very rewarding journey so far as my 34 years of nursing continues at Ashmead, and I aim to continue to help improve our services for our residents.

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