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- Ashmead Care Centre care home

Every aspect of Ashmead was excellent.Dermot K(Brother of Resident/Service User)

Staff are polite and friendly.C L(Son of Resident/Service User)

The staff were always friendly and committed and showed a deep empathy.Kerstin E(Wife of Resident/Service User)

Every aspect of Ashmead was excellent.Dermot K(Brother of Resident/Service User)

Staff are polite and friendly.C L(Son of Resident/Service User)

The staff were always friendly and committed and showed a deep empathy.Kerstin E(Wife of Resident/Service User)

Ashmead Care Centre provides specialised care for older people living with a wide range of nursing needs including physical disabilities.
Conveniently located close to Putney Heath and easily accessible by local transport, the home has recently been completely refurbished and is fresh and modern throughout, providing a high level of comfort for residents. WiFi is available throughout the home.
Residents are encouraged to personalise their own private homely space, whilst the...
Care Provided by Ashmead Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 110 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Ashmead Care Centre for full pricing details and T&Cs.
Contact Ashmead Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Luminita Cupsa (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2004
- Last Refurbishment: 2019
- Number of floors: 3
Room Information
- Single Rooms (110)
Visiting
- Protected meal times.
Parking
- Limited free on-site parking.
Ashmead Care Centre Reviews (67)
Ashmead Care Centre has a Review Score of 9.8 (9.766) out of 10, based on 22 reviews in the last 2 years.
Over all time Ashmead Care Centre has 67 reviews.
I just wanted to add a new review of Ashmead Care Centre. My mother was at the home for 20 months before her passing last year. During those 20 months and the pandemic, I saw how hard the staff work for all the residents, from the kitchen, cleaners, carers, nurses and management. All work for the safety and well-being of all the residents. I wanted to give something back to them for the wonderful care of my mother. So I became a volunteer, just a few hours once a week just speaking to the residents, singing, dancing and having fun. During my time at the home, I only see great care and understanding towards all the residents. It is a wonderful home and I would recommend it to anyone. Thank you Ashmead.
My mother-in-law has been looked after by the staff on Lavender and all the staff at Ashmead since 2020. She moved to Ashmead in March of that year the day before her 90th birthday. Although Covid was a terrible time and we couldn't see her as we would have wished to we knew she was getting the best of care and we were kept informed of her well-being at all times. Knowing my mother-in-law is safe and well cared for has given the whole family much comfort and she continues to enjoy the care and attention she receives. My husband and I have nothing but admiration for the staff and our heartfelt thanks go to all of them. We are grateful that Mother-in-law lives there. Thank you.
My late mother was blessed to have been admitted to this outstanding care home in April 2019. The home is clean and professionally run and the staff are simply very special people. They took such great care of my mother, right up until the time she passed away in May 2022. Because I was informed that her end was approaching, I was able to reach her in time as she drew her last breath. She died peacefully and pain-free in a lovely room, with me holding her hand and kissing her forehead as she slipped away. At all times during Mum's residency, I was kept informed if she was unwell and needed to be admitted to hospital. I was involved in every stage of the process. The staff respected my wish that she wouldn't be readmitted after her final stay in hospital, as I wanted a peaceful death for her. A special thank you goes to the Buttercup Wing team. It was only by chance, that Mum was admitted to Ashmead Care Centre and I consider this home simply the best. I would highly recommend Ashmead to anyone.
Expert nursing. Friendly atmosphere. Good care. Nice rooms. Helpful manager.
Thank you for taking the time to review our home, I will pass your comments on to the team here at Ashmead. Many thanks.
Everyone at this home treated my father with compassion. They were all extremely professional and caring. My father's last days were stress-free, pain-free, and dignified. The home itself has a family atmosphere and we were always made to feel welcome.
The staff on Lavender Unit looked after my grandmother well, she was only there for nine days before she sadly passed away peacefully.
My dad was in Ashmead only for a few weeks before he died. As I live in Hampshire and my mum in Chiswick it was hard for us to visit frequently. The staff always kept me informed as to any changes in my dad's conditions and recommended when we needed to see him at the end. My dad was very comfortable and settled at Ashmead and seemed more than happy there. I couldn't have asked for better care. Thank you.
My father was transferred to Ashmead from hospital in October 2020. My daughter and I visited Ashmead for the first time on 1st January 2021 as my father was on 'end of life' care. As soon as you walked into Ashmead you were instantly met with a sense of caring. It was extremely welcoming. The staff and residents all looked happy. Ashmead is well run and clean with lovely furniture, exactly what you want for a loved member of your family. The staff at Ashmead have been truly amazing. They have been unbelievably caring. There have been two members of staff at Ashmead who I believe are angels on earth. They are the nursing staff on the Primrose Ward where my Dad stayed. They have been absolutely wonderful, kind and considerate. I cannot use enough words to describe how I will always remember their kindness to my Dad when he really needed it the most and was at his most vulnerable. He was a very strong, independent man who would have found it very hard to be so helpless but I know that both of them were wonderful with him and I will be eternally grateful to them.
The care and compassion provided by the staff during my aunt's stay for over 6 months at Ashmead Care Centre was truly outstanding.
Considering this was during a global pandemic, the staff worked to high standards and showed due care and conscientiousness in discharging their duties. Staff were also receptive, helpful, kept me updated on her care, and acted on her needs with kindness and true compassion.
As a retired midwife, she appreciated the tidiness at Ashmead Care Centre and how considerate the staff were. In her own words, Ashmead was like a "palace" where her needs were met with due care and understanding. My aunt and I would like to express our profound gratitude to the manager and all the staff especially at the Rose Unit for their kindness, outstanding care and professionalism during her stay.
Facilities are very good and the staff are always very helpful and compassionate.
Thank you for your kind words which I will pass on to our staff, as they really do appreciate such positive feedback and find it very motivating.
His care here has been excellent. Thank you. He has recovered his strength and the sores have healed thanks to your lovely, caring and professional staff.
Thank you so much for your feedback and I am pleased that we have been able to provide a welcoming environment, along with a high standard of care for your neighbour during his stay with us.
When we come to see our mum, we are always happy with the staff and the way she is being cared for. We are very grateful for the care and attention my mum received while in the lockdown, we rang every week to check she was ok. The staff were always really helpful.
Thank you for your kind words about our staff and I'm delighted that you are happy with the high standard of care we are able to provide for your Mum. We all really appreciate this positive feedback and value your continued support.
This is the best care home I have been to. Staff are very pleasant, informative and let me know what is happening.
Thank you for taking the time to write such kind words about our team here at Ashmead. We are delighted to know that you are so happy with the care we provide.
Very happy with the service that is provided. The team are very nice and it is clear they take good care of their residents.
Our staff members will be both rewarded and motivated to hear that the high level of care and support they provide for all of our residents are so appreciated. Thank you very much for your support.
The staff were very helpful and informative with me too.
My father came to Ashmead straight from hospital after having a fall and with Alzheimer's. It was in the middle of coronavirus in March. The staff I spoke to have been very helpful and kind and let me FaceTime him. I feel he is in the right place in safe hands. One member of staff, in particular, is an angel! My mother visited him for the first time in 3 months which is fantastic. (My ratings are based on the fact I haven't seen all the facilities.)
My mother received excellent care at a very difficult time due to COVID-19 pandemic. The care and nursing staff did a very good job of keeping us informed and helped all my family to communicate with my mother in her final days. The standards of care were very high and all staff was helpful and supportive. I fully recommend this care home to others.
The care my mother has been given at Ashmead Care Home has been outstanding. As a family, we cannot thank the staff enough. Mum has always feared going into a home, she has been quite happy here. The staff are so kind and understanding. It has been a very worrying and difficult time, as it has been for many others, but our calls every day have been treated with kindness and understanding. It has been possible for us on a few occasions to video call mum, or she has been brought to the office for our call. Nothing has been too much trouble. I would if possible name staff, I am only sorry we never got to actually meet them, as we were obviously unable to visit. Mum has told us the home is very clean and the food is lovely, in her words "good wholesome food" She says the staff are very kind. Many many thanks.
During my visit to a friend today and a few weeks ago I saw residents being cared for in a very respectful manner. The staff maintained the resident's dignity at all times and cared for them in a friendly, kindly manner. Thank you to all the care staff for all they do to care for and support each other and the residents on Lavender Unit.
Thank you for your kind words about out staff. We are really delighted that you are so appreciative of our wonderful care team here at Ashmead.
I attended a memorial service in memory of my mother aged 96, who sadly passed away in April 2019. She was a resident for 18 months and was so well cared for. The staff were absolutely wonderful and it was lovely to meet up with them all again and thank them for all their caring work. The service was so well organised and both myself and my family will continue to support Ashmead over the coming years. God bless to them all.
Thank you so much for taking the time to write such kind words about our staff and the care we were able to provide for you mother. The whole team at Ashmead feel both rewarded and motivated to know that their high level of care and support were so much appreciated by you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashmead Care Centre.
There are no upcoming events for Ashmead Care Centre.
Awards / Recognitions (4)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Ashmead Care Centre.
Meet the Team (1)

Hello, my name is Luminita and I am the Home Manager at Ashmead.
I am a wife and a mother born, raised and trained in Romania where I practiced paediatric nursing before moving to the UK. I trained to become an adult nurse (RGN), and I am proud to have worked as a senior carer, an RGN, Clinical Lead, the Deputy Manager and the Home Manager in the same care home, Ashmead where I continue to be the Home Manager today. I am passionate about delivering great care to the people living with us and as a Home Manager, I take pride in not only providing good quality care but also great hospitality services to the people that live with us. I believe in continuing professional development and supporting my staff to develop themselves to grow in their careers. It has been a very rewarding journey so far as my 34 years of nursing continues at Ashmead, and I aim to continue to help improve our services for our residents.
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