Aspen Court Care Home

17/21 Dod Street, Poplar, London E14 7EG
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9.8 78 Reviews
  • Aspen Court Care Home, London
Located within Poplar in London, Aspen Court is a purpose built care home offering nursing and dementia care.

At Aspen Court Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. There is a range of comfortable and well-equipped bedrooms. All bedrooms have en-suite facilities; all are wheelchair friendly, have TV aerial points and a nurse call system.

Aspen Court chefs pride themselves on knowing the tastes of Residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1250
  • Self-Funded Nursing Care: from £1418
  • Self-Funded Nursing Dementia Care: from £1568
  • RESPITE Self-Funded Residential Dementia Care: from £1375
  • RESPITE Self-Funded Nursing Care: from £1560
  • RESPITE Self-Funded Nursing Dementia Care: from £1725

These prices are only a guideline, please contact Aspen Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Fiona Hewitt (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (69)
  • Couples/Companion Rooms (3)

Aspen Court Care Home Reviews (78)

9.8

Aspen Court Care Home has a Review Score of 9.8 (9.806) out of 10, based on 18 reviews in the last 2 years.
Over all time Aspen Court Care Home has 78 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Aspen Court Care Home
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Review from J A (Son of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father enjoys his residency at Aspen Court. His dementia needs means that he needs constant care, and this is something that the staff have provided with care and compassion. Normally, my father is not interested in group activities, but the staff at Aspen Court ensure that he takes part and that
he always has a smile on his face.
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Review from Natalie M (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent his final weeks at this care home and the experience was nothing short of exceptional. Every member of staff treated him with compassion, respect, and genuine warmth. The care team created a calm, supportive environment that brought comfort not only to him but also to us as a family.
From daily care to thoughtful little touches, the attention and professionalism shown were deeply appreciated. We also found the support staff and facilities to be excellent. We are incredibly grateful for everything the team did and will always remember the kindness shown during such a difficult time.
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Review from Debbie T (Daughter of Resident) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We would like to thank all the staff at aspen court for their Excellent care specially two staff members in particular who looked after our dad .Everyone from the cleaning staff to management made my dad welcome and attended his every needs we couldn't have asked for a better home we felt the care and
attention given gave us a piece of mind knowing we made the right decision with dad for a care home.so with our experience it ticked all the boxes .so Anyone who is looking for a loved one ,you won't go wrong in the hardest decision you have to make by trusting aspen court.
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Review from G G (Sister of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Aspen Court is a real improvement in comparison to the last home where my brother was staying.
He has and continues to settle in very well and he is well looked/cared for.
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Review from Patricia K (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During his stay my dad was very well looked after in every way. He was happy and although he didn't join in, he was happy.
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Review from Gabrielle P (Daughter of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went to Aspen Court Care Home in November and we have found both managers to be highly professional, receptive and always positive and approachable. They are always willing to help at all times and are always around to answer questions however small or insignificant. Both managers at Aspen Court
are a shining example of professionalism at its finest and I highly recommend Aspen Court for your loved ones' caring needs if you decide to choose it.
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Review from Joan B (Respite Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very well looked after and couldn't ask for better care. All of the staff have been so kind. Thank you.
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Review from Beverley B (Relative of Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We arranged respite care for my relative for 3 nights so she could attend her nephew's wedding. We found all the staff very welcoming and they attended to her nursing needs with empathy. Having worked as a residential care manager for 25 years, the staff met all our expectations. As my relative had
never spent time in nursing care, she was very appreciative of all the staff.
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Review from Lois V (Daughter of Resident) published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One member of staff in particular is excellent. He is hardworking and a delight to deal with. I genuinely know he enjoys his work. He is a firm favourite with my mum and all the residents. He deserves a gold medal and I do hope that he gets recognition and gets a reward duly. He is a joy and says and
does what he is going to do. It just would not be the same if he ever left.
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Review from Janet S (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Aspen Court a very caring, helpful place. The care my dad has received has been the best, which has helped settle my dad in.
All staff here are friendly and always ready to assist us the family and my dad.
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Review from L B (Next of Kin) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My uncle was very happy and cared for lovely.
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Review from Karen E (Daughter of Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum's experience here has been mixed, she has her good days and bad days. She is eventually settling down to the way of life in the care home. The main thing is that she is well looked after, safe and has staff members on call if and when I'm not available. She loves her activities on good days but
can be very difficult on bad days but overall I'm happy with the care and support provided.
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Review from M A (Daughter of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum seems very well cared for, more talkative and generally happier since she has been here. We are so relaxed in the knowledge that everything is being handled to the highest standard.
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Review from T D (Son of Resident) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice care home, good staff. Myself I love the care home.
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Review from Laila T (Daughter of Resident) published on 22 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my father came in April he seems more relaxed and talkative. The staff are very friendly which puts the family at ease knowing he's in good care.
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Review from J D (Daughter of Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad is well cared for, and all his needs are met fully. The staff are polite and willing to help with any questions we have. My dad is happy here and enjoys talking to everyone.
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Review from C L (Grandson of Resident) published on 15 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having visited my grandmother several times since being at Aspen Court, I have noticed a great improvement in my grandmother. She is always well looked after, clean, fed, warm, in good health and happy. This can only be down to the wonderful work the team do at Aspen Coury. This can be seen by all the
residents at Aspen Court, how happy they all seem by being here.
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Review from Max G (Daughter of Resident) published on 12 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You always hear stories about care homes which, most of the time, it's bad.
Here just reverses that.
Seeming my mum happy, comfortable, and content is a weight off my mind.
Staff here make you feel welcome, and there is nothing they wouldn't do for you. Mum's room is always clean and tidy.
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are off the scales. Mum is always taking part and loves it.
The changes that have been made, you can see and feel that this is all for the residents to make them feel wanted, respected and valued.
I can call Mum at any time to speak to her - that keeps my mind at rest.
Family can visit at any time, which suits us so much.
The meeting that we had on the 28th for families and friends was very positive and reassuring.
The manager is very easy to talk to, and she listens. Seeing her door open shows respect to everyone who walks past.
Great to feel a part of Aspen Cppurt.
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Review from Carol H (Wife of Resident) published on 22 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers in Aspen Court have been very helpful since my husband was admitted. I was looking after him at home before he went there but couldn't cope. It's been a weight lifted off my shoulders knowing that he is getting well looked after. I appreciate it. To all who take care of him on Nightingale
floor, thank you.
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Review from A G (Son of Resident) published on 16 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whenever I visit the staff are always friendly and helpful. My mum always has plenty of activities to keep her busy throughout the day and they include me in activities if I am visiting at the time. A lovely atmosphere Mum is very happy here.
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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Aspen Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.806 for Aspen Court Care Home is calculated as follows: ( (175 Excellents x 5) + (40 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 216 Ratings = 4.806
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aspen Court Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Nov 2022

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Aspen Court Care Home

What types of Care is Aspen Court Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Aspen Court Care Home have?

There are 69 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Aspen Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Aspen Court Care Home to the centre of London?

5.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aspen Court Care Home to verify any information. View our terms and conditions. Aspen Court Care Home has an Enhanced Service - more info.