
Very welcoming and safe. All staff were pleasant and cheerfulP D(Daughter of Resident/Service User)



Very welcoming and safe. All staff were pleasant and cheerfulP D(Daughter of Resident/Service User)



Located within Poplar in London, Aspen Court is a purpose built care home offering nursing and dementia care.
At Aspen Court Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. There is a range of comfortable and well-equipped bedrooms. All bedrooms have en-suite facilities; all are wheelchair friendly, have TV aerial points and a nurse call system.
Aspen Court chefs pride themselves on knowing...
Care Provided by Aspen Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Aspen Court Care Home for full pricing details and T&Cs.
Contact Aspen Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Cath Melia (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (69)
- Couples/Companion Rooms (3)
Aspen Court Care Home Reviews (78)
Aspen Court Care Home has a Review Score of 9.2 (9.244) out of 10, based on 9 reviews in the last 2 years.
Over all time Aspen Court Care Home has 78 reviews.
I just want to thank them for putting this together as it gets the other residents to chat, laugh and talk about the old times. We have made new friends that now we call it our extended family. We need more relatives to join and bring there love ones, as they will enjoy seeing different families. Thank you again to the activity team.
From Max and Anthony
My father enjoys his residency at Aspen Court. His dementia needs means that he needs constant care, and this is something that the staff have provided with care and compassion. Normally, my father is not interested in group activities, but the staff at Aspen Court ensure that he takes part and that he always has a smile on his face.
My father spent his final weeks at this care home and the experience was nothing short of exceptional. Every member of staff treated him with compassion, respect, and genuine warmth. The care team created a calm, supportive environment that brought comfort not only to him but also to us as a family. From daily care to thoughtful little touches, the attention and professionalism shown were deeply appreciated. We also found the support staff and facilities to be excellent. We are incredibly grateful for everything the team did and will always remember the kindness shown during such a difficult time.
We would like to thank all the staff at aspen court for their Excellent care specially two staff members in particular who looked after our dad .Everyone from the cleaning staff to management made my dad welcome and attended his every needs we couldn't have asked for a better home we felt the care and attention given gave us a piece of mind knowing we made the right decision with dad for a care home.so with our experience it ticked all the boxes .so Anyone who is looking for a loved one ,you won't go wrong in the hardest decision you have to make by trusting aspen court.
He has and continues to settle in very well and he is well looked/cared for.
During his stay my dad was very well looked after in every way. He was happy and although he didn't join in, he was happy.
My mum went to Aspen Court Care Home in November and we have found both managers to be highly professional, receptive and always positive and approachable. They are always willing to help at all times and are always around to answer questions however small or insignificant. Both managers at Aspen Court are a shining example of professionalism at its finest and I highly recommend Aspen Court for your loved ones' caring needs if you decide to choose it.
I have been very well looked after and couldn't ask for better care. All of the staff have been so kind. Thank you.
We arranged respite care for my relative for 3 nights so she could attend her nephew's wedding. We found all the staff very welcoming and they attended to her nursing needs with empathy. Having worked as a residential care manager for 25 years, the staff met all our expectations. As my relative had never spent time in nursing care, she was very appreciative of all the staff.
One member of staff in particular is excellent. He is hardworking and a delight to deal with. I genuinely know he enjoys his work. He is a firm favourite with my mum and all the residents. He deserves a gold medal and I do hope that he gets recognition and gets a reward duly. He is a joy and says and does what he is going to do. It just would not be the same if he ever left.
All staff here are friendly and always ready to assist us the family and my dad.
My uncle was very happy and cared for lovely.
My mum's experience here has been mixed, she has her good days and bad days. She is eventually settling down to the way of life in the care home. The main thing is that she is well looked after, safe and has staff members on call if and when I'm not available. She loves her activities on good days but can be very difficult on bad days but overall I'm happy with the care and support provided.
My mum seems very well cared for, more talkative and generally happier since she has been here. We are so relaxed in the knowledge that everything is being handled to the highest standard.
Nice care home, good staff. Myself I love the care home.
Since my father came in April he seems more relaxed and talkative. The staff are very friendly which puts the family at ease knowing he's in good care.
My dad is well cared for, and all his needs are met fully. The staff are polite and willing to help with any questions we have. My dad is happy here and enjoys talking to everyone.
Having visited my grandmother several times since being at Aspen Court, I have noticed a great improvement in my grandmother. She is always well looked after, clean, fed, warm, in good health and happy. This can only be down to the wonderful work the team do at Aspen Coury. This can be seen by all the residents at Aspen Court, how happy they all seem by being here.
The carers in Aspen Court have been very helpful since my husband was admitted. I was looking after him at home before he went there but couldn't cope. It's been a weight lifted off my shoulders knowing that he is getting well looked after. I appreciate it. To all who take care of him on Nightingale floor, thank you.
Whenever I visit the staff are always friendly and helpful. My mum always has plenty of activities to keep her busy throughout the day and they include me in activities if I am visiting at the time. A lovely atmosphere Mum is very happy here.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (0)
- 26 Jan 2026
Residents at HC-One’s Aspen Court Care Home in Poplar were full of smiles recently as they welcomed back their much-loved weekly baby group, Songs and Smiles, for the first time...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Aspen Court Care Home.
Accreditations
There are no accreditations posted yet for Aspen Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Aspen Court Care Home
What types of Care is Aspen Court Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Aspen Court Care Home have?
There are 69 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Aspen Court Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Aspen Court Care Home to the centre of London?
5.4 mile(s) as the crow flies, distance by road may be significantly further.
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