
Very welcoming and safe. All staff were pleasant and cheerfulP D(Daughter of Resident/Service User)



Very welcoming and safe. All staff were pleasant and cheerfulP D(Daughter of Resident/Service User)



Located within Poplar in London, Aspen Court is a purpose built care home offering nursing and dementia care.
At Aspen Court Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. There is a range of comfortable and well-equipped bedrooms. All bedrooms have en-suite facilities; all are wheelchair friendly, have TV aerial points and a nurse call system.
Aspen Court chefs pride themselves on knowing...
Located within Poplar in London, Aspen Court is a purpose built care home offering nursing and dementia care.
At Aspen Court Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. There is a range of comfortable and well-equipped bedrooms. All bedrooms have en-suite facilities; all are wheelchair friendly, have TV aerial points and a nurse call system.
Aspen Court chefs pride themselves on knowing the tastes of Residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs.
Care Provided by Aspen Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Aspen Court Care Home for full pricing details and T&Cs.
Contact Aspen Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Cath Melia (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (69)
- Couples/Companion Rooms (3)
Aspen Court Care Home Reviews (80)
Aspen Court Care Home has a Review Score of 9.4 (9.410) out of 10, based on 11 reviews in the last 2 years.
Over all time Aspen Court Care Home has 80 reviews.
Carers and nurses are kind although more staff needed. Food is adequate although not always appropriate for the age and condition of the residents.
Carers and nurses are kind although more staff needed. Food is adequate although not always appropriate for the age and condition of the residents.
Thank you for your comments particularly regarding the kindness of the staff. The number of staff on each unit is determined by the care needs of the Residents at the time and staffing is flexed accordingly to ensure all Residents are treated with dignity and respect. Recruitment is underway to...
Thank you for your comments particularly regarding the kindness of the staff. The number of staff on each unit is determined by the care needs of the Residents at the time and staffing is flexed accordingly to ensure all Residents are treated with dignity and respect. Recruitment is underway to fill current clinical and care vacancies and we have two enthusiastic Well Being activities co-ordinators who tailor the activities to suit the Residents in the home. There is a robust Housekeeping team along with the Maintenance staff who keep the physical outlook of the home in good condition and Residents are made to feel safe and secure in the home. I hope this has addressed your concerns. Please feel free to come in and see me at the Home if you have any further concerns.
My mum is well cared for she is happier than where she was before. I find that she has changed for the better, more in control, well looked after.
Staff are always chatty when they are asked questions, and always give you the right answer. Always caring. Lovely staff, will recommend to anyone.
My mum is well cared for she is happier than where she was before. I find that she has changed for the better, more in control, well looked after.
Staff are always chatty when they are asked questions, and always give you the right answer. Always caring. Lovely staff, will recommend to anyone.
There's always a warm welcome from staff who are pleasant and happy to see visitors.
Residents are shown care, kindness and respect. It gives me peace of mind knowing my husband is settled and well cared for.
There's always a warm welcome from staff who are pleasant and happy to see visitors.
Residents are shown care, kindness and respect. It gives me peace of mind knowing my husband is settled and well cared for.
I visited the home in the month of June with my friend who's mum is there, I had such a warm friendly welcome from the staff and the manager it was quite overwhelming. The manager had been extremely welcoming and made an effort to come and look for me just to say hi. The residents themselves all...
I visited the home in the month of June with my friend who's mum is there, I had such a warm friendly welcome from the staff and the manager it was quite overwhelming. The manager had been extremely welcoming and made an effort to come and look for me just to say hi. The residents themselves all look happy and content and my friend has been over the moon regarding the care her mother receives, I would definitely recommend this home.
Different staff, different care. On the whole, good work is carried out but you will come across your husband with dirty, smelly hair or unshaven sometimes. Disappointed how scruffy he is dressed. Always have trouble in the winter, they will put him in shorts, now summer is here, he has long...
Different staff, different care. On the whole, good work is carried out but you will come across your husband with dirty, smelly hair or unshaven sometimes. Disappointed how scruffy he is dressed. Always have trouble in the winter, they will put him in shorts, now summer is here, he has long trousers on. Their clothes are never put on straight, always twisted on him and uncomfortable but as I said, different staff.
Thank you for your recent review, feedback is extremely important to us and our Residents’ health and wellbeing is our absolute priority. I’m sorry to hear about your concerns and would like to take this opportunity to apologise for any distress caused. Following your review, I have completed an...
Thank you for your recent review, feedback is extremely important to us and our Residents’ health and wellbeing is our absolute priority. I’m sorry to hear about your concerns and would like to take this opportunity to apologise for any distress caused. Following your review, I have completed an investigation which involved meeting with all the staff team to remind them of the need for delivering the highest standard of care possible. I will be monitoring this also during my daily walk around.
We have recently had enhanced support with a robust recruitment drive due to a number of staff vacancies and are really pleased that we have been able to make our care team stronger. Please do come and see me when you next visit the home.
Both my parents were taken into this care home in May 2016. The care and support they received throughout their stay has been second to none. Nothing has been too much trouble. The staff are very caring people.
Both my parents were taken into this care home in May 2016. The care and support they received throughout their stay has been second to none. Nothing has been too much trouble. The staff are very caring people.
The kitchen staff laid on a lovely food spread for her family and other residents. My...
The kitchen staff laid on a lovely food spread for her family and other residents. My nan felt so special and had a wonderful time. Thanks to them both for making her day very special. Thank you, Aspen Court and your wonderful staff.
I am very happy with the care mum receives at Aspen Court Care Home. The staff are helpful and friendly. I never have to worry about my mum as I know she is safe and happy.
I am very happy with the care mum receives at Aspen Court Care Home. The staff are helpful and friendly. I never have to worry about my mum as I know she is safe and happy.
I was very impressed, the staff were always very thoughtful. My mother was very poorly. She was looked after all the time. They were always checking to make sure we were happy. I feel my mum was looked after. If we needed anything, they were there. If we were worried about anything, they would...
I was very impressed, the staff were always very thoughtful. My mother was very poorly. She was looked after all the time. They were always checking to make sure we were happy. I feel my mum was looked after. If we needed anything, they were there. If we were worried about anything, they would answer any questions. Lovely staff.
This home has been a lifesaver since my husband was admitted. The care, cleanliness of both resident and room were excellent. The staff were very helpful and treated both my husband and myself with respect.
This home has been a lifesaver since my husband was admitted. The care, cleanliness of both resident and room were excellent. The staff were very helpful and treated both my husband and myself with respect.
I was a visitor to this care home. The staff always appeared to be very caring and treated both the residents and visitors with respect. Residents and the rooms were always clean and I was always offered a cup of tea which after a long journey was always welcome.
I was a visitor to this care home. The staff always appeared to be very caring and treated both the residents and visitors with respect. Residents and the rooms were always clean and I was always offered a cup of tea which after a long journey was always welcome.
I can't thank the staff for all the compassion that they show my mother from the cleaners to the management. They do well in all they do at Aspen Court. I'm so glad that we picked this care home for their understanding of dementia. I know my mother is in safe hands. They are always willing to talk...
I can't thank the staff for all the compassion that they show my mother from the cleaners to the management. They do well in all they do at Aspen Court. I'm so glad that we picked this care home for their understanding of dementia. I know my mother is in safe hands. They are always willing to talk if you have problems and will help to resolve any issues you may have.
The home is very nice and clean. The food is nice, staff are fantastic and there lots of activities for the residents.
The home is very nice and clean. The food is nice, staff are fantastic and there lots of activities for the residents.
It took some time for Mum to settle but on the whole, I am happy with Aspen Court.
It took some time for Mum to settle but on the whole, I am happy with Aspen Court.
The home is lovely and I am very happy with the care my mum receives from the staff who are very caring and nothing is too much trouble.
The home is lovely and I am very happy with the care my mum receives from the staff who are very caring and nothing is too much trouble.
Beautiful home, staff extremely helpful and communication is excellent. Care and compassion is shown and my father in law settled really well. Staff are attentive and offer refreshments. The administrator, in particular, has kept me informed at all times.
Beautiful home, staff extremely helpful and communication is excellent. Care and compassion is shown and my father in law settled really well. Staff are attentive and offer refreshments. The administrator, in particular, has kept me informed at all times.
Since our mum became a resident 6 weeks ago we cannot find fault with the standard of care provided. The staff are friendly, caring, very approachable and mum seems happy and settled. This gives us great peace of mind knowing she is being well cared for and treated with respect.
Since our mum became a resident 6 weeks ago we cannot find fault with the standard of care provided. The staff are friendly, caring, very approachable and mum seems happy and settled. This gives us great peace of mind knowing she is being well cared for and treated with respect.
No one likes their parents to go into care but it's comforting for me to know she is in a clean, modern and friendly environment whilst still having the specialists on hand to provide the necessary care and treatment.
Well done.
No one likes their parents to go into care but it's comforting for me to know she is in a clean, modern and friendly environment whilst still having the specialists on hand to provide the necessary care and treatment.
Well done.
The care our mother is receiving at Aspen Court is exceptional. The staff are caring, kind and friendly. We were worried about having to put our mum in a care home but our fears were calmed. Our mum is treated with respect and dignity.
The care our mother is receiving at Aspen Court is exceptional. The staff are caring, kind and friendly. We were worried about having to put our mum in a care home but our fears were calmed. Our mum is treated with respect and dignity.
Mum has been in this home for three months and has been treated with the dignity a person of her age should be treated. Mum was bedridden the first three weeks at the home, but since then she has been out of bed on a daily basis even though she is in a wheelchair.
Mum has been in this home for three months and has been treated with the dignity a person of her age should be treated. Mum was bedridden the first three weeks at the home, but since then she has been out of bed on a daily basis even though she is in a wheelchair.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 26 Jan 2026
Residents at HC-One’s Aspen Court Care Home in Poplar were full of smiles recently as they welcomed back their much-loved weekly baby group, Songs and Smiles, for the first time...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Aspen Court Care Home.
Accreditations
There are no accreditations posted yet for Aspen Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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