
Very welcoming and safe. All staff were pleasant and cheerfulP D(Daughter of Resident/Service User)



Very welcoming and safe. All staff were pleasant and cheerfulP D(Daughter of Resident/Service User)



Located within Poplar in London, Aspen Court is a purpose built care home offering nursing and dementia care.
At Aspen Court Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. There is a range of comfortable and well-equipped bedrooms. All bedrooms have en-suite facilities; all are wheelchair friendly, have TV aerial points and a nurse call system.
Aspen Court chefs pride themselves on knowing...
Care Provided by Aspen Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Aspen Court Care Home for full pricing details and T&Cs.
Contact Aspen Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Cath Melia (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (69)
- Couples/Companion Rooms (3)
Aspen Court Care Home Reviews (78)
Aspen Court Care Home has a Review Score of 9.2 (9.244) out of 10, based on 9 reviews in the last 2 years.
Over all time Aspen Court Care Home has 78 reviews.
There's always a warm welcome from staff who are pleasant and happy to see visitors.
Residents are shown care, kindness and respect. It gives me peace of mind knowing my husband is settled and well cared for.
I visited the home in the month of June with my friend who's mum is there, I had such a warm friendly welcome from the staff and the manager it was quite overwhelming. The manager had been extremely welcoming and made an effort to come and look for me just to say hi. The residents themselves all look happy and content and my friend has been over the moon regarding the care her mother receives, I would definitely recommend this home.
Different staff, different care. On the whole, good work is carried out but you will come across your husband with dirty, smelly hair or unshaven sometimes. Disappointed how scruffy he is dressed. Always have trouble in the winter, they will put him in shorts, now summer is here, he has long trousers on. Their clothes are never put on straight, always twisted on him and uncomfortable but as I said, different staff.
Thank you for your recent review, feedback is extremely important to us and our Residents’ health and wellbeing is our absolute priority. I’m sorry to hear about your concerns and would like to take this opportunity to apologise for any distress caused. Following your review, I have completed an...
Both my parents were taken into this care home in May 2016. The care and support they received throughout their stay has been second to none. Nothing has been too much trouble. The staff are very caring people.
The kitchen staff laid on a lovely food spread for her family and other residents. My nan felt so special and had a wonderful time. Thanks to them both for making her day very special. Thank you, Aspen Court and your wonderful staff.
I am very happy with the care mum receives at Aspen Court Care Home. The staff are helpful and friendly. I never have to worry about my mum as I know she is safe and happy.
I was very impressed, the staff were always very thoughtful. My mother was very poorly. She was looked after all the time. They were always checking to make sure we were happy. I feel my mum was looked after. If we needed anything, they were there. If we were worried about anything, they would answer any questions. Lovely staff.
This home has been a lifesaver since my husband was admitted. The care, cleanliness of both resident and room were excellent. The staff were very helpful and treated both my husband and myself with respect.
I was a visitor to this care home. The staff always appeared to be very caring and treated both the residents and visitors with respect. Residents and the rooms were always clean and I was always offered a cup of tea which after a long journey was always welcome.
I can't thank the staff for all the compassion that they show my mother from the cleaners to the management. They do well in all they do at Aspen Court. I'm so glad that we picked this care home for their understanding of dementia. I know my mother is in safe hands. They are always willing to talk if you have problems and will help to resolve any issues you may have.
The home is very nice and clean. The food is nice, staff are fantastic and there lots of activities for the residents.
It took some time for Mum to settle but on the whole, I am happy with Aspen Court.
The home is lovely and I am very happy with the care my mum receives from the staff who are very caring and nothing is too much trouble.
Beautiful home, staff extremely helpful and communication is excellent. Care and compassion is shown and my father in law settled really well. Staff are attentive and offer refreshments. The administrator, in particular, has kept me informed at all times.
Since our mum became a resident 6 weeks ago we cannot find fault with the standard of care provided. The staff are friendly, caring, very approachable and mum seems happy and settled. This gives us great peace of mind knowing she is being well cared for and treated with respect.
No one likes their parents to go into care but it's comforting for me to know she is in a clean, modern and friendly environment whilst still having the specialists on hand to provide the necessary care and treatment.
Well done.
The care our mother is receiving at Aspen Court is exceptional. The staff are caring, kind and friendly. We were worried about having to put our mum in a care home but our fears were calmed. Our mum is treated with respect and dignity.
Mum has been in this home for three months and has been treated with the dignity a person of her age should be treated. Mum was bedridden the first three weeks at the home, but since then she has been out of bed on a daily basis even though she is in a wheelchair.
Whilst my grandmother was only at Aspen Court for two weeks before she passed away, I can honestly say she was treated with respect, compassion and kindness.
The staff seemed very attentive and caring (the latter of those two is perhaps the most important)
Many thanks to all the staff who looked after her during her brief stay.
I visit Aspen Court Care Home almost every Friday and work with the Activity Manager and other members of staff. I have been visiting for nearly 10 years. I want to say how impressed I continue to be with the care given to residents and the genuine efforts made to provide a stimulating environment. The staff are very kind and caring and really professional. I would be happy to be a resident in Aspen Court Care Home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (0)
- 26 Jan 2026
Residents at HC-One’s Aspen Court Care Home in Poplar were full of smiles recently as they welcomed back their much-loved weekly baby group, Songs and Smiles, for the first time...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Aspen Court Care Home.
Accreditations
There are no accreditations posted yet for Aspen Court Care Home.
Meet the Team (0)
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