
Very welcoming and safe. All staff were pleasant and cheerfulP D(Daughter of Resident/Service User)



Very welcoming and safe. All staff were pleasant and cheerfulP D(Daughter of Resident/Service User)



Located within Poplar in London, Aspen Court is a purpose built care home offering nursing and dementia care.
At Aspen Court Care Home Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. There is a range of comfortable and well-equipped bedrooms. All bedrooms have en-suite facilities; all are wheelchair friendly, have TV aerial points and a nurse call system.
Aspen Court chefs pride themselves on knowing...
Care Provided by Aspen Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Aspen Court Care Home for full pricing details and T&Cs.
Contact Aspen Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Cath Melia (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (69)
- Couples/Companion Rooms (3)
Aspen Court Care Home Reviews (78)
Aspen Court Care Home has a Review Score of 9.2 (9.244) out of 10, based on 9 reviews in the last 2 years.
Over all time Aspen Court Care Home has 78 reviews.
All the staff have excelled in their duties which they have done above and beyond. Extremely caring, kind and compassionate with my mother. Her room is always clean and most part tidy. The food is, for the most part, good. Her being Greek, she does miss her cultural food but other than that she is very happy. I can not fault Aspen Court Care Home - massive thank you to all.
This facility is a blessing for my husband. Whilst at home, he was bed-bound as we didn't have ideal facilities to care for him. Since being in Aspen Court, he has a new chair so he can be taken out in good weather.
Visit a friend in Aspen Court Care Home and my mother was there for a short time. Overall, the care and service are good. Attended the Jubilee party and it was wonderful. Very well organised.
We are very pleased with the care and dedication shown to our uncle by all the staff that came into contact with him.
Called to enquire about visiting my sister who I haven’t seen for nearly 2 years. I spoke to the manager who was very helpful in arranging the visit at short notice. When we arrived, we were greeted with a very friendly staff member who was expecting us and assisted us with the Lateral Flow Test. It was fantastic to see my sister who was very well and very happy. Thank you!
Friendly, helpful, and caring.
The staff are very friendly and would go over and beyond to help. Management are always willing to listen and would ensure that the residents are comfortable. Great staff and management.
Very nice facility but think it is time to visit in the resident's room. More comfortable and kinder to the resident.
My wife and I are both extremely happy with the care and consideration shown to my mother. The management is very helpful and have dealt quickly and efficiently with all the arising issues. The staff likewise are excellent and clearly make my mother feel confident and relaxed in her new surroundings.
Thank you for your review. Aspen Court together with other care providers are working hard to keep residents safe by following the Government guidelines regarding Covid 19. We hope that once updated guidance is received we will be able to organise visits in residents’ rooms.
I didn't want my uncle to go in a home but his health said otherwise and he needed the care I was a bit worried about how he would be but thankfully he loves it there and so do I. They take care of him with all his needs I couldn't ask for better care for him he is like a different man he likes and gets on with all the careers and the other residents and is very happy and I am very happy with them all too. I would definitely recommend this home to anyone they are all doing a wonderful job at looking after my uncle I'm very pleased so thank you.
My aunt lived at Aspen Court for three and a half years and was well looked after.
I would have to say the care staff were very good and attentive.
When visiting Aspen Court the setting did seem a bit disorganised, this can only reflect on the management. I felt the care staff had lots of challenging behaviour and situations to cope with.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We have taken on board your comments and will be reviewing the visiting arrangements, food service and the environment of Aspen Court. Thank you for your positive comments on our staff – they work hard to provide, kind, quality care and we are very appreciative of their dedicated service.
So far so good. Very pleased with the service and the attention to detail and caring of the Manager. The staff are all very attentive and polite to the patients and my sister-in-law. Nothing is too hard for them to do.
I found the staff was very caring and the home was very clean and when I made phone calls they were very good and told me how my brother was. I can not thank the management enough.
My Dad was in Aspen Court for just under five years. My Mum was there before him, so I knew he would get the excellent care he required. He knew the staff and as he declined his main carers and more to mention, looked after him with the dignity he deserved. They went above and beyond. I have to also mention a lady who was the Secretary in Aspen Court and of course the Supervisor there. The staff there are efficient and go above and beyond their duties to make not just the residents but the family too, feel comfortable about the everyday care of their loved ones. I give a huge thank you from my heart, asking that God blesses you all for all the kind deeds done for my Mum and Dad whilst they lived in Aspen Court. For accommodating all of us. Highly, highly recommended.
Very welcoming and safe. All staff were pleasant and cheerful. I'm glad my Mum got a place here.
Throughout her six months at Aspen Court, she received unfailing courtesy and warmth. Staff tended to all her needs, as a wholly dependent dementia patient, with timeliness, courtesy and good care.
Neither she, when asked, nor I, had any complaints. When requests were made we found we were listened to and helped.
Like all care homes, staff shoulder a heavy burden and at times must prioritise according to urgency of need. The manager provides an excellent role model and example to follow and I believe her standards and presence make this an exceptional place for residents and their families when full-time care is needed.
I am very pleased with the way my brother is treated in Aspen Court. The staff and managers are caring and they listen to you and are there if needed. The atmosphere is lovely and my brother is taken care of and praises the home himself. The residents enjoy singing and playing games and are happy. I could not wish for a better care home I don't think. Thank you.
Carers and nurses are kind although more staff needed. Food is adequate although not always appropriate for the age and condition of the residents.
Thank you for your comments particularly regarding the kindness of the staff. The number of staff on each unit is determined by the care needs of the Residents at the time and staffing is flexed accordingly to ensure all Residents are treated with dignity and respect. Recruitment is underway to...
My mum is well cared for she is happier than where she was before. I find that she has changed for the better, more in control, well looked after.
Staff are always chatty when they are asked questions, and always give you the right answer. Always caring. Lovely staff, will recommend to anyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (0)
- 26 Jan 2026
Residents at HC-One’s Aspen Court Care Home in Poplar were full of smiles recently as they welcomed back their much-loved weekly baby group, Songs and Smiles, for the first time...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
There are no upcoming events for Aspen Court Care Home.
Accreditations
There are no accreditations posted yet for Aspen Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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