Highbury New Park

127 Highbury New Park, Islington, London N5 2DS
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9.9 48 Reviews
  • Highbury New Park, London
Conveniently situated in Islington, North London, Highbury New Park delivers high quality care and support for older people. They also run a day club designed for older people in the local area.

Residents can enjoy bright and spacious bedrooms, complete with an ensuites, as well as lovely living spaces and additional amenities, including a hair and beauty salon. Outside there is a lovely garden where green fingered residents can enjoy some gardening, or simply watching the visiting birdlife or chat to loved ones.

Offering residential, nursing and dementia care, the team dedicates time to learn about each person they support, enabling them to devise personalised care and lifestyle plans, as well as menus, tailored to their unique needs and preferences.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lia Smochina (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (53)
  • Single Rooms with Ensuite Wet Room (53)

Highbury New Park Reviews (48)

9.9

Highbury New Park has a Review Score of 9.9 (9.868) out of 10, based on 11 reviews in the last 2 years.
Over all time Highbury New Park has 48 reviews.

Overall Experience
  • 41
  • 7
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Date Published
  • 48
  • 2
  • 9
  • 11
  • 37
Reviewer Connection to Highbury New Park
  • 14
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  • 5
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  • 3
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  • 3
  • 3
  • 1
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Total of 48, showing 41-48
Review from Colin B (Husband of Resident) published on 13 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife spent the last four months of her life at Highbury New Park.
During this time my wife was well looked-after.
During the final days, my wife and I were treated with respect and dignity.
The staff were caring.
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Review from Catherine T (Power of Attorney of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
For the past few years, the resident has been at 127 HNP. She is bed bound and suffers from dementia.
In all this time, she has had no bed sores, is clean, well presented and obviously cared for well. When I visit 127 on a random basis, I always find the management team ready and willing to give me
time and support.
The general presentation of 127 is good - it never smells and the atmosphere is calm and happy.
I would recommend this home and the care they give. Well managed and caring.
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Review from Maria H (Wife of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a joyful experience coming here can be. Today we are having tea (old fashioned) and cake...I did ask for Champagne, they said next week. Always cheerful, helpful and friendly, lots of activities and things going on. It feels like a big family. I'm considering putting my name down should I ever
need it. (Fingers crossed no!!!)
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Review from Carol P (Daughter of Resident) published on 8 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Highbury New Park care home is very inviting. When you walk through the door it is decorated in lovely colours and there are friendly faces to greet you.
There is a happy feel to the place and it is clean and tidy.
My mother gets on well with the carers, they are kind and caring.
They work very hard
to keep the residents happy.
I think Highbury New Park is the best care home.
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Review from Colin C (Son of Resident) published on 17 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is a resident in Highbury New Park. I find this home very caring and the carers work very hard with the elderly. They have so much patience. Sometimes the residents can get very demanding but they will try their best to help them. They also understand that my mother can be hard work at times
due to Dementia/Alzheimer's illness but they always manage a smile. They also try to help you by saying don't worry she will be ok. Very reassuring so you can sleep at night. Don't know what myself and my sister would do without Highbury New Park (The Best).
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Review from Susan M (Niece of Resident) published on 8 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I hadn't seen Aunty for a while and was so happy to see her looking so well and happy. She looked so obviously well cared for, hair was newly washed and styled, clothes tidy and clean, much more alert and able to concentrate on the conversation. Everyone in the home so friendly, home inviting and welcoming.
It really felt like Aunty's "home" and I could tell she was safe and secure with all the staff.
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Review from Janice Q (Daughter of Resident) published on 7 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Made a visit to the home with my mother, having visited another home in Islington, having been very disappointed. Visiting this home was so welcoming the staff were friendly and were happy to show us around. We are now on the waiting list and are happy to wait to ensure our mother has the best care
staying in her local area.
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Review from V L (Daughter of Resident) published on 7 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has previously tried another care home and all she tried to do was escape and we ended up taking her back out after 5 days. Since she has moved into Highbury New Park care home she is a lot happier and always wants to go back when we go out.
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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Highbury New Park is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.868 for Highbury New Park is calculated as follows: ( (112 Excellents x 5) + (17 Goods x 4) ) ÷ 129 Ratings = 4.868
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Highbury New Park is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (100)

Meet the Team (1)

Lia

Lia Smochina

Job Title: Home Manager

I started my career with Care UK over 13 years ago, in 2009 as a General Nurse. Over the years I have worked my way through various positions, then became Home Manager here at Highbury New Park in 2016.


There’s a lovely welcoming family atmosphere here, and always a new challenge to solve. When time allows, I enjoy chatting to the residents and learning more about their lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highbury New Park to verify any information. View our terms and conditions. Highbury New Park has an Enhanced Service - more info.