Lennox House

75 Durham Road, Islington, London N7 7DS
Review Us
9.8 32 Reviews
  • Lennox House, London
Lennox House in Islington, North London, is a modern care home, providing the best in nursing, residential and specialist dementia care in comfortable surroundings.

The devoted team get to know each resident well so they can support them to enjoy meaningful experiences every day and provide care that is personalised to their needs and wishes.

Each of the large, comfortable bedrooms in Lennox House has en-suite facilities and stylish furniture. Residents also love the facilities, including a hair salon, shop, library, café and a large, wheelchair-accessible garden. As well as holding its own events for families and the local community, Lennox House's lifestyle team organises regular activities and trips for residents to enjoy.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 87 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1292
  • Self-Funded Residential Dementia Care: from £1382
  • Self-Funded Nursing Care: from £1532
  • Self-Funded Nursing Dementia Care: from £1622
  • RESPITE Self-Funded Residential Care: from £1502
  • RESPITE Self-Funded Residential Dementia Care: from £1592
  • RESPITE Self-Funded Nursing Care: from £1742
  • RESPITE Self-Funded Nursing Dementia Care: from £1832

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services


• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Lennox House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Adriana Bernschutz (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (87)
  • Single Rooms with ensuite Wet Room (87)

Lennox House Reviews (32)

Total of 32, showing 1-20
9.8

Lennox House has a Review Score of 9.8 (9.790) out of 10, based on 20 reviews in the last 2 years. Over all time Lennox House has 32 reviews.

Overall Experience

  • 22
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Date Published

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Review from S D (Daughter of Resident) published on 13 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home Lennox House staff are friendly carers, nurses and entertainment staff, admin and reception so welcoming. The food is good and always focus on residents needs. Cleaning staff, laundry and cleaning good.

Reply from Surbhi Aneja, Reviews Team at Lennox House

Thank you for taking the time to leave us feedback about your experience.
At Lennox House Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care.
Many Thanks, Reviews Team

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Review from Penny E (Granddaughter of Resident) published on 28 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my grandmother moved into the care home she has welcomed and well looked after the staff are amazing there so helpful and always help us whenever we need help. I am so happy my nan is here and looked after.

Reply from Surbhi Aneja, Reviews Team at Lennox House

Hi thank you very much for taking the time to leave us feedback about your experience.
We're so glad your nan feels welcome and well cared for.
At Lennox House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many Thanks

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Review from Susan C (Daughter of Resident) published on 22 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is reassuring to see how well -looked after my mother is, how that she is in a safe and caring environment. All staff seem to genuinely love their role and the residents - like a happy extended family. Residents are respected as individuals and given plenty of opportunities to stay mentally and physically
active.

Reply from Surbhi Aneja, Reviews Team at Lennox House

Hi thank you very much for taking the time to leave us feedback about your experience.
At Lennox House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many Thanks

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Review from Leon G (Son of Resident) published on 18 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to thank all the staff at Lennox house that looked after my father and gave me peace of mind and the opportunity to have a vacation whilst my fathers was in respite as I am the main career for my dad and this last couple years has been so easy with his diagnosis. In the short period
of time my dad resided at Lennox house he was smiling and laughing and was a lot more calmer. After bringing him home he was still asking about Lennox house which did show me that the staff were very accommodating to my father's needs. I just wanted to thank you all for and I would recommend Lennox house to other family and friends if that time ever comes with loved one. A very clean and professional establishment and my hats off to you.
Many thank again

Reply from Surbhi Aneja, Reviews Team at Lennox House

Hi thank you for taking the time to leave us feedback about your experience.
Thank you for sharing your lovely experience. Your kind words and recommendation mean so much to all of us at Lennox House.

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Review from Karensa G (Daughter of Resident) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I spoke with the deputy manager, and then, a home visit from another member of staff, everything has been nothing short of exceptional.
When my father arrived, the staff greeted him warmly and everyone was incredibly friendly. The staff are incredibly compassionate and dedicated to
their patients and service users. The nursing staff are highly trained and ensured that my father's needs were met. Dad received high standard care especially from a few members of staff.
During my visits, I witnessed how well the staff met the needs of other people and how friendly everyone was. Overall, Lennox House treated my dad with respect and dignity. Dad enjoyed his three-weeks respite and would happily return. It was peace of mind knowing that dad was safe!
The facilities are clean, well-maintained, bright, and pleasant. I would highly recommend anybody seeking respite/residential care.
Well done Lennox House, keep up the good work and once again thank you for the care and support.

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Review from M B (Daughter of Resident) published on 3 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lennox House is very welcoming, management and staff approachable endeavoring to serve the residents well. If I have any concerns I feel I am being listened too, and work towards resolving and ensuring that the concern/problem to all satisfaction. I always feel confident that they have listened and
make amendments.
Happy that I am kept in the loop - if changes that will come about in the home. I welcome the monitoring of my mother on a monthly basis - if I am satisfied my ideas that may improve the quality of life for my mother.

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Review from A J (Daughter of Resident) published on 16 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Lennox House are amazing. They are kind, helpful, hard working and professional.
The meals are great. All the food is cooked on the premises in their own kitchen. Residents have home baked cakes and biscuits for its and afternoon tea.
The hygiene is immaculate. The activities are varied
and stimulating. Thank you everyone.

Reply from Zoe Larnder, Reviews Team at Lennox House

Thank you very much for taking the time to leave us feedback about your experience. At Lennox House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks the Care UK team.

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Review from Franco A (Son of Resident) published on 2 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care is outstanding and the whole home is keep so clean with no bad smells anywhere!
The staff are very helpful and care for our loved ones so well with patience and understanding. We as a family couldn't ask for more.
Overall, delighted.

Reply from Zoe Larnder, Reviews Team at Lennox House

Thank you very much for taking the time to leave us feedback about your experience.At Lennox House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team

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Review from James L (Great-grandson of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really nice to see the effort put in to personalise and celebrate my Nan's birthday. Can tell there is a great bond between staff and residents.

Reply from Zoe Larnder, Reviews Team at Lennox House

Thank you very much for taking the time to leave us feedback about your experience. At Lennox House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team

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Review from A F (Son of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is amazing, the best staff in the world. I can not express how much I appreciate the love and care.

Reply from Zoe Larnder, Reviews Team at Lennox House

Thank you very much for taking the time to leave us feedback about your experience.At Lennox House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team.

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Review from T B (Granddaughter of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my Mum attended the Christmas light ceremony, which was refreshing to see my Grandmother danced and had a lovely smile on her face. A big thank you for making this an enjoyable experience.
Thank you to the activity team.

Reply from Zoe Larnder, Reviews Team at Lennox House

Thank you very much for taking the time to leave us feedback about your experience.At Lennox House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team

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Review from Annette H (Daughter of Resident) published on 9 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went to Lennox House in September 2023 my dad sadly passed away in August 2024!
I honestly do not know what I would have done without the team at Lennox House they were just simply amazing!
Not only were they there for my dad but they were also there for me and my family! I honestly feel a
lot of them are my extended family which I'm still in touch with now and always will be, Dad was looked after so well throughout his time in Lennox house, but during Dad's last few days the care was amazing, his dignity was well and truly respected! I definitely have made friends for life here. I will forever for thankful and grateful to them for making Dad's last year of life safe secure and comfortable and also for making me as his daughter feel as I had someone to turn to when the journey got tough! They are all 100% superstars!

Reply from Zoe Larnder, Reviews Team at Lennox House

Thank you very much for taking the time to leave us feedback about your experience. At Lennox House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team

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Review from D D (Grandson of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing, always very polite and helpful to the tenants/residents.
Fantastic group of people. Thank you!

Reply from Fiona Madder, Reviews Team at Lennox House

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team

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Review from J M (Daughter of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in your care for just under a year and we couldn't ask for a more attentive, kind, and compassionate staff. We cannot thank you enough for everything you do and for making her feel at home. Thank you.

Reply from Zoe Larnder, Reviews Team at Lennox House

Thank you very much for taking the time to leave us feedback about your experience.At Lennox House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team

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Review from T S (Son of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for helping to make my mother's time with you as comfortable as possible. I will take some good memories with me of the time visiting her.
God bless you all.

Reply from Zoe Larnder, Reviews Team at Lennox House

Thank you very much for taking the time to leave us feedback about your experience. At Lennox House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team.

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Review from Nathan T (Friend of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I like Lennox House because it offers residents a nice clean homely environment.
Staff are great at assisting residents to look smart every day.
You can mistake some residents for professionals visiting when you get in the building at Lennox House.
They're presented smartly and residents who can
are sometimes walking around happily exploring their environment.
Well done guys at Lennox House and keep it up for our dear old people you look after.

Reply from Fiona Madder, Reviews Team at Lennox House

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team

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Review from Luisa M (Niece of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my uncle with my mum and sisters.
On arriving, the welcome from the staff was amazing, very friendly and caring.
The staff kindly provided lunch and refreshments and a room where we could sit and spend time as a family.
I was absolutely overwhelmed by the kindness and care they showed
to my uncle.
I would highly recommend this care home for a safe and loving environment for a family.

Reply from Reviews Team, Reviews Team at Lennox House

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.

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Review from M R (Sister of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were given a very warm welcome from our first enquiry. The team at Lennox House welcomed my sister with great care and respect. They were interested in what she had done in her life, what she enjoys, what she might find difficult and how they could reassure her when necessary. Her care is excellent.
Staff are observant and ready to make any changes that might help. I feel fully included in my sister's care and in the links that the home has with GP and wider services. The activities team are there to offer support so that my sister can access some lovely activities. The chef ensures that she has good food that she enjoys. I feel there is a shared team commitment to high standards of care and continued staff development. When I leave after each visit I feel confident that my sister is safe and well looked after in a warm and respectful environment. Thank you for making her family feel included in Lennox House.

Reply from Reviews Team, Reviews Team at Lennox House

Thank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team

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Review from James B (Son of Resident) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are incredibly caring and friendly and always very welcoming. The support from the initial visit has been amazing and helped get Mum placed in time for Christmas. Knowing she is now safe and being looked after now is a huge relief.
The fact I can take our dog in to visit means I can pop
in more regularly on walks and the residents are always happy to see him too.

Reply from Fiona Madder, Reviews Team at Lennox House

Thank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
If you would like to provide us any further specific feedback, please use the form on the following web page;
https://www.careuk.com/company/contact/feedback
Thank you for your time.
Many thanks, the Care UK team

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Review from Gary O (Son of Resident) published on 17 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was a little bit scared of the change when my mother was transferred from her care home to Lennox House Nursing Care about 6-8 weeks ago. The staff have been so helpful and have satisfied all of my mum's needs and seem to have given her a new lease of life.

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Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for Lennox House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.790 for Lennox House is calculated as follows: ( (194 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 238 Ratings = 4.79

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lennox House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (95)

Meet the Team (1)

Adriana

Adriana Stefania Bernschutz

Job Title: Home Manager

I am a qualified General Nurse and came to the UK after training in Romania.


I chose to work with Care UK as they offer outstanding training, a variety of career pathways, and a friendly, supportive environment, regardless of the role you select.


The desire to help and to actively get involved in the treatment of the patients gives me great fulfilment.


I am now pursuing a degree in Health and Care Management, and I believe that a job in care management is one of the most gratifying careers available.


As a Home Manager, you must be trustworthy, communicative and able to complete a variety of jobs and responsibilities, including acting as manager when needed. I assist the management with making crucial decisions, attending meetings, hiring and training new employees, evaluating business performance, preparing reports, and coordinating across many different departments, which demands excellent leadership abilities.


My emphasis is on the success of the team and ensuring that everyone meets the objectives.


What motivates me is the knowledge that my hard work and determination will lead to greater professional achievement. Respect, compassion, and dignity are key principles in my opinion, and I am accountable for ensuring good practice in person-centred care as well as guiding and supporting this approach in the employees I supervise.

Frequently Asked Questions about Lennox House

What types of Care is Lennox House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lennox House have?

There are 87 Single Rooms.

What are the Facilities & Services at Lennox House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lennox House to the centre of London?

4.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lennox House to verify any information. View our terms and conditions. Lennox House has an Enhanced Service - more info.