St Mary's Care Home

3 Tooting Bec Gardens, Streatham, London SW16 1QY
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9.9 53 Reviews
  • St Mary's Care Home, London
St. Mary’s Care Home is a privately owned 86-bed purpose-built care home, located in a quiet setting off a residential road in Streatham, South London. The Home provides specialist nursing, residential and dementia care.

All bedrooms are tastefully and comfortably furnished with television, telephone points and 24-hour nurse call system – many are en-suite, some with showers. Residents are encouraged to personalise the bedroom.

Food is cooked freshly on site by the in-house chefs and meals are served either in the spacious dining room, within each wing, or the residents’ own room as preferred.

The home boasts a reminiscence room, a hairdressing salon, a sensory room, 2 private gardens and its own cinema and a residents' pub.

St Mary's runs a varied activities programme for the residents, managed by two coordinators, using the courtyard and garden when the weather is good.

Established in 1931, initially to care for nuns from the adjacent church of the English Martyrs, some of the walls of which form part of the much-extended home, St Mary’s has a beautiful private chapel for services and private prayers.

In January 2022 the Care Quality Commission (CQC) gave St Mary’s a 'good' inspection rating across all five categories and overall.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • St Mary's Care Home

Person in charge

  • Priscilla Chibanda (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (82)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (64)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Visits available, Lateral flow Test required and Testing available on site in POD.

Parking

  • Private Parking available on site

St Mary's Care Home Reviews (53)

9.9

St Mary's Care Home has a Review Score of 9.9 (9.941) out of 10, based on 20 reviews in the last 2 years.
Over all time St Mary's Care Home has 53 reviews.

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Date Published
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Total of 53, showing 1-20
Review from M I (Son of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 96 year old mom needs 24/7 residential care for both her dementia and daily care needs. Having spent some respite care in some, we feel we are very very fortunate to have managed to secure a spot for her on a long term basis at St Mary's. The placement officer was our first point of contact. Super
helpful, caring and knowledgeable about the needs of individuals who are senior and suffer with dementia. She took time to try and match mom with the most suitable room in the home. Mom is very happily settled after a few weeks. The team at St Mary's are quite incredible. Kind, always cheerful and pro-active. From admin, to clinical and maintenance staff members. Absolutely everyone made us feel so welcome. Including Bunty, a gorgeous Staffy that visits on occasion. Mom loves the gardens which are in full bloom at the moment, and enjoys the live singing sessions and vintage movie screenings. Mass twice a week in the on site chapel is what she cherishes the most though. Thank you St Mary's!
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Review from Lesley C (Relative of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative moved into St Mary's just before Christmas 2024. On her very first visit she metaphorically 'put her slippers on' at Adam's afternoon music session. She walked straight in, started singing and dancing and immediately introduced herself to the other residents. St Mary's is a perfect fir for
her.
Since then she has settled nicely and become much healthier with all her needs looked after. The whole team are fabulous, keeping me informed and included in all the key decisions knowing that I live some distance from the care home, making visiting much trickier. When I need to phone for any reason, I am always greeted with a cheery and responsive outcome. Nothing is too much trouble. It is very reassuring to know that she is settled and well looked after. I/We couldn't ask for more.
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Review from Amanda O (Friend of Resident) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My close friend has settled well at St Mary's and is enjoying her stay. She finds the food
excellent and enjoys a glass of wine. What has impressed me is that the staff are respectful and include her in activities such as putting up decorations. When I visited we sat in the lovely orangery, with lemons
an oranges hanging off the branches. It has views of the garden and yet is sunny and warm. We both enjoyed sitting there. There is a cinema
which she had visited and I am always made to feel welcome. There always seems to be
something going on, in particular dancing twice a week!
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Review from Sarah B (Niece of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The minute you step through the beautiful reception area it feels like you're in a first class hotel (but with better security). Next thing you notice is warmth and positive energy and that comes from the staff. Every staff member we encounter is smiling and not just for me. The staff actually enjoy
their job and being with the residents who are relaxed and happy. So many homes I've visited look like glorified hospital wings but St Mary's clearly thought about the layout of the place and the importance of social space. It even smells positive which reflects the good cleanliness and mindfulness there.
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Review from Peter B (Nephew of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Astonishing standards from all staff; cheerful, knowledgeable, caring and very organised.
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Review from Patricia W (Daughter of Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff provide also extends to the resident's visitors.The residents are treated with respect and are encouraged to take part in activities. It is very uplifting to see the joy residents experience during the music sessions in particular. Staff carry out their duties in a very agreeable manner.
No effort is spared for special occasions such as milestone birthday.
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Review from C M (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been living here about 2 years and he has always been happy and cared for when I visit.
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Review from M S (Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was transferred directly to St Mary's from hospital. The excellent and highly motivated personal care provided by the staff was very impressive and played a major role in my rehab.
The comfort and facilities in my room and elsewhere in the care home are first class.
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Review from M T (Friend of Resident) published on 26 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was transferred to this care home from hospital after suffering a severe stroke. His mobility is compromised. He has received professional and compassionate care on an ongoing basis.
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Review from A W (Husband of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident since February 2024 at St Marys. The staff including carers, nurses and management are all very friendly and very professional, it's a very relaxed atmosphere and all the staff are approachable if you have any questions. The decor and rooms are adequate with light colours
giving a calming feeling. The home has an excellent restaurant and bar and also entertainment twice a week, on the whole, I would say St Marys is very good.
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Review from Marian T (Sister of Resident) published on 11 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the 18 months since my sister has been here. The improvement has been immense. She is cared for very well and all the staff on the first floor are very kind and friendly. She has been receiving physio and has improved physically. Long may it continue. The staff deserve all the praise they can get.
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Review from George H (Son of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to St Mary's Care Home in March 2023 after various previous homes. The level of care, help and therefore improvement in my mum has been nothing short of unbelievable!
I cannot thank the staff enough for their commitment and hard work, every single one of them has been amazing. There is
not a place in the world I would rather my mum to be.
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Review from Lorraine E (Sister of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since coming to St Mary's the improvement in my sister's health both physically and mentally, has been nothing but extraordinary. She has had a complete transformation in her behaviour and this I directly attribute to her placement in a home where the care has been second to none. My sister has some
very challenging issues which needed to be addressed and I am so pleased the staff persisted and brought her to a point where she continues to improve.
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Review from A F (Goddaughter of Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found this home to be exceptional. It has exceeded my expectations. The staff displays care and affection for all the residents. The medical team has been on top of my Godmother's medical needs.
It is clean and safe and the meals are good. There are various activities for the residents where
the staff are hands-on with motivating residents and I have always felt welcome. There is continuity of staff which is great. All very good at St Mary's.
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Review from S P (Friend of Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so delighted with the care that our friend is receiving, it is so different to where she was before. The carers are always lovely, smiley and friendly. The management and administrative team are also very friendly and kind and always remember you. Our resident has been very happy even when she
finds somethings too much after her previous experience and the staff are patient and kind when she therefore doesn't always want to engage with activities etc.
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Review from Enzo O (Son of Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well-maintained home in a nice location. Nice atmosphere with friendly and helpful staff.
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Review from Barry R (Brother of Resident) published on 20 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was transferred from the hospital to spend his last days in the warmth of St Mary's Care Home. Whilst my brother only had days to live and was seriously ill, he received a level of care I could have not anticipated from everyone at St Mary's. This put my mind at rest helping me to handle
the eventuality. A wonderful care home.
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Review from K S (Son of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Mary's Care Home has a very warm and friendly atmosphere. All the staff are very helpful. Nothing is too much trouble. There are plenty of activities for residents and a lovely chapel and clergyman. It is very comfortable there and plenty of lovely food.
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Review from D J (Friend of Resident) published on 25 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend St Mary's highly enough.
Since my friend arrived here I have seen a huge improvement in her well-being.
The staff couldn't be more caring and attentive and with regards to my friend, I now have peace of mind that all her needs are taken care of and that she now has the loveliest
environment to live in. So grateful to everyone at St Mary's.
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Review from Shelley K (Wife of Resident) published on 7 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely calm environment, where a relaxed ambience greets you when you visit. Residents are treated with the utmost respect and dignity and the care given to my husband from the kind, compassionate and happy staff, goes above and beyond my expectations. A very well-kept, spotless, tidy place with a
homely feel. The staff are approachable and problems are dealt with immediately and effectively, nothing is too much trouble. Activities focus on enjoyment and the interaction between staff and residents is very heartwarming. I can speak confidently that this is the right place for my husband and I would like to convey my huge thanks to all the staff who have made my life easier and given me peace of mind.
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Current Review Score: 9.9 (9.941)

Overview of Review Score

The Review Score of 9.9 (9.941) out of 10 for St Mary's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.941 for St Mary's Care Home is calculated as follows: ( (227 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 239 Ratings = 4.941
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Mary's Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (3)

Clarissa

Clarissa Valerie

Job Title: Clincal lead Joined: 2017

Clarissa has been part of the St Mary's family for over 6 years. She is entirely devoted to maintaining the welfare of
every resident at St Mary’s. Her empathetic nature and professionalism are unmatched. Which enables her to
provide not only the best physical care but also, very gentle and compassionate care.

Karen

Karen Davies

Job Title: Placement Officer Joined: 2020

Karen joined our team in 2020. Her previous role was as a
Discharge Officer for the NHS at St George's Hospital. Her prior experience has equipped her well for her career at
St Mary’s. Her role is to ensure new and existing residents have a smooth transition into the home as well as
supporting families and residents throughout their stay.

Priscilla

Priscilla Chibanda

Job Title: Home Manger Joined: 2018

Priscilla has vast experience in the care industry, with over 40 years of Nursing expertise under her belt.
She has previously served in directorial and management
positions at other care homes. Her main objective is to ensure that the highest standards of care are continued to be met within the home.

Frequently Asked Questions about St Mary's Care Home

What types of Care is St Mary's Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Mary's Care Home have?

There are 82 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at St Mary's Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Mary's Care Home to the centre of London?

5.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Mary's Care Home to verify any information. View our terms and conditions. St Mary's Care Home has an Enhanced Service - more info.