Every single member of staff at The Pines has been kind, caring and considerate
Tara R (Daughter of Resident)
Thank you to all at The Pines, you were gentle, compassionate, and gave her dignity and peace.
Teresa M (Niece of Resident)
The staff are kind and caring and the food is very good. My mother's room is very pleasant
Rosemary K (Daughter of Resident)
These prices are only a guideline, please contact The Pines Nursing Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Visitors welcome to The Pines. Friends and family able to visit loved ones at any time they choose. Offer 100% visiting time flexibility.
The Pines provides ample off road parking in a large car parking area at the front of the building.
The Pines Nursing Home has a Review Score of 9.8 (9.843) out of 10, based on 11 reviews in the last 2 years. Over all time The Pines Nursing Home has 42 reviews.
Review from T B (Son-in-law of Resident) published on 21 October 2015
Submitted via Website •
Report
Overall Experience
3.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Edna M (Wife of Resident) published on 14 September 2015
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.843) out of 10 for The Pines Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.843 for The Pines Nursing Home is calculated as follows: ( (108 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 127 Ratings = 4.843
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Pines Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Jul 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2019
As the Home Manager at The Pines Care Home, I lead a professional team in providing the highest standards of residential and nursing care for up to 40 residents.
I began my nursing career in South Africa where I trained in a large university training hospital. It was a fantastic experience that helped me develop the skills and experience that formed the foundation of my nursing career. Ten years ago, I relocated to the United Kingdom where I worked as a nurse and then as a Nursing Home Manager.
I have a wide range of experience across multiple areas including: Apheresis, Midwifery, Mental Health and Community nursing. Care of the elderly has always been a field of care I enjoy and have gravitated towards, a natural fit for me.
I love getting to know each of our residents, their stories and experiences, and I feel a great sense of satisfaction when I know our team has done everything possible and have managed to make a positive difference in enhancing our resident’s wellbeing.
The team at The Pines is dynamic and diverse and we all strive to provide the best care. Every team member is valued, and we support each other in everything we do. We are open, honest, and respectful and we treat our residents with dignity.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Pines Nursing Home to verify any information. View our terms and conditions. The Pines Nursing Home has an Enhanced Service - more info.
