Bridge House Care Centre

But a great shout out goes to John the Homes 'chief entertainments officer' who really makes an effort with the residents getting them all included in the activities and his great quizzes that sometimes I will partake but never win. Keep up the great work. Matt

Thank You everyone.

Mum is very well looked after at Bridge House, she has a small room with its own toilet, all of which is kept spotlessly clean. Her wardrobe has doors and drawers that don't close properly and I have noted this on in-house reviews 3 times now but nothing has been done. Bridge House has recently been redecorated inside and flooring and soft furnishings have also been renewed very nicely. The food is fresh and varied with a choice of 3 hot dishes a day, sandwiches and soup, fruit and desserts are served later in the day. Mum always has lots of drinks throughout the day and biscuits and cake if she wants it. Birthdays are always celebrated with a huge bakers made cake and lots of congratulations from everyone. Medical attention is excellent and admin is handled quickly and efficiently by phone, email or face to face this is very much an essential service for family or friends who need help or information regarding anything happening at the home.

My last visits were during a spell of very hot weather and the common areas of the building were kept at a comfortable temperature for the residents.

The home is well staffed and the home manager is always available for a chat or for advise. Thank you everyone

The faculties are being continually improved over the period my mother has being a resident.

We feel that our mum is being well cared for at Bridge House. The staff are all very caring and friendly.

After Mum living there for almost four years. I really was expecting better.

Excellent care given, above and beyond by all staff. We thank them for also accommodating us, giving of sandwiches and drinks, leading up to the passing of our mum.

The minute I walked into Bridge House I knew my aunt would be well looked after. The staff were brilliant, kind, thoughtful and happy. Alas, my aunt was only there for a very short while but while here she was treated with kindness and the best of care. I couldn't have wished for a better place for her to pass. On her last day, she was treated with dignity and kindness, while staff made her comfortable. I would give them 100 out of 50, the best care and kindest of people.

My father spent his final days at this nursing home, the care was outstanding, providing a safe, warm, kind environment in such difficult circumstances. They made sure my father was comfortable at all times and they were led by me for pain relief. The nurses who looked after my father treated him with dignity, respect and compassion this was also extended to our family. All staff were so welcoming and always offered cups of tea and food to whoever visited. Staff including the management team wanted to make sure we were all cared for, the wrap-around care was so crucial at such a sad time. The room was always kept clean and tidy. The smallest criticism is the decoration in the rooms and the en-suite toilet, this needs a complete redesign and decoration it looks very rundown, however, the care and support surpassed the peeling paint and holes. I feel incredibly blessed my father passed away pain-free and peacefully. Thank you.

I visited the care home today as my friend has been admitted here. The reception I got when I arrived was lovely and the staff are lovely as well. I am so pleased my friend is here, I can feel the warmth and loveliness of all the people that work here; they are an asset to you as a company. I would like to personally thank you for the help and assistance my friend is receiving, it is amazing. Thank you from the bottom of my heart.

My father had been a resident at Bridge House Care Centre for 11 months before he sadly passed away. Caring is often a very thankless task, especially when caring for those living with dementia. However, the care and comfort my father and our family (Mum, Sister and myself) received during a very difficult time was incredible and we were and are incredibly grateful. We were able to make his room a home from home with touches like the memory boxes outside of the room, which are very sympathetic to those residents who are unable to communicate and for all to see how residents lived their lives. Dad passed away in December and, despite it being a very distressing time, he and we were shown such care and compassion and were all incredibly well looked after before and after his passing. As a family, we have such fond memories of his time at Bridge House and often reflect how we miss seeing all the staff. We cannot thank them all enough and we will be forever grateful.

My father really enjoyed his experience in the Bridge House home. He was very well looked after, and all the staff knew him well and understood his needs. He was even taken out on trips. It was ideal for him.

My mother was a resident and I found the staff and the management incredibly sympathetic. They really do care. It is so reassuring to find genuine people who do everything they can to help vulnerable residents.

Thank you for all your love and support. Cannot thank you enough for all you did.

I think Bridge House Care Centre, is a very good care home. The management and staff are very good. They all work very hard. They are lovely. The activities are good. My partner is cared for very well.

My mum has been in Bridge House since March 2021, and I've found all the staff very helpful and friendly. All clean and well looked after. My mum has also had a bay trip and bowling, which is lovely. Mums room is adequate and clean.

The staff are always polite, courteous and go out of their way to ensure any requirements are met.

Always find the staff kind, understanding and caring. Would highly recommend.