Bridge House Care Centre

280/282 London Road, Wallington SM6 7DJ
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9.7 50 Reviews
  • Bridge House Care Centre, Wallington
Bridge House Care Centre is a lovingly-refurbished Grade II listed building, tastefully furnished and equipped to achieve high quality nursing care.

A friendly professional team work to deliver personalised care packages and ensure both residents and visiting loved ones feel valued and respected.

They provide both long and short-term care with all care provision organised around a vision for personal dignity.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1350
  • Self-Funded Residential Dementia Care: £1300 – £1350
  • Self-Funded Nursing Care: £1300 – £1350
  • Self-Funded Nursing Dementia Care: £1300 – £1350
  • RESPITE Self-Funded Residential Care: £1300 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1350
  • RESPITE Self-Funded Nursing Care: £1300 – £1350
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1350

These prices are only a guideline, please contact Bridge House Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Josephine Militante (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (35)

Bridge House Care Centre Reviews (50)

Total of 50, showing 21-40
9.7

Bridge House Care Centre has a Review Score of 9.7 (9.711) out of 10, based on 11 reviews in the last 2 years. Over all time Bridge House Care Centre has 50 reviews.

Overall Experience

  • 31
  • 19
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Date Published

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4
11
39

Review from B P (Son of Resident) published on 28 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father was 92 and was put in care after a hip operation because he would not co-operate with the physio's to walk. The carers had a lot of patience and encouraged him daily to the point where he began to use a walking frame to shuffle along. We would visit our father daily, one of the family members
would be with him from morning till evening. We believe his mobility would have continued to improve, but sadly we were all locked down. The home, in my opinion, acted correctly in isolating the residents and stopping visits from families. We continued to contact the home for daily update and where possible a video call or conversation on the phone. Sadly our father passed away in his sleep, it was not due to Covid, nor was there any trace of the virus within him. We could not have asked for any better care for our father and thank all the staff for all they did prior to Covid and during Covid.

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Review from D P (Son of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The facilities are fine and "real" care is provided by the staff and that's what makes this care home. A recommendation from my family. The people genuinely care with enormous amounts of patience in often tricky situations. All the staff want to do the best they can for all the residents.

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Review from Joan B (Wife of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly, lots of interaction, clean and caring. On the whole very good.

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Review from P E (Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came in here in June 2019 because I felt I was too much stress for my son. I had lived with him for almost 1 year, but on 22nd May (Whitson) I had a bad cough and I believe I had another stroke. I went into hospital. After going home for a while my son drove me to care home in Shropshire and then
on to see my sister and niece near Aberystwith. I was still very week when I cam home and it was recommended I cam to Bridge House Care Home. I felt very strange but the recommendation was the very best plan.

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Review from W O (Husband of Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found all levels of staff friendly and caring to residents and families.

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Review from S M (Daughter of Resident) published on 17 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care in Bridge House is to a very good standard.
Our mum is always happy, well cared for always clean and fresh. Staff always on hand and happy to talk to us. Very active in the home.

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Review from Carmel E (Daughter of Resident) published on 28 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Bridge House at the end of her life with end-stage dementia. I couldn't have asked for more genuinely caring and kinder people for her to be with at the end of her days. All the members of staff I dealt with were lovely and they did everything they could do to make Mum comfortable.
Bridge House is a very welcoming and warm hearted place and I would recommend it to anybody.

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Review from Jackie S (Daughter of Resident) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is looked after very well, always clean and dressed nicely, good food, happy with care. Staff always friendly.

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Review from Grace S (Respite Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean, all the staff are friendly and very helpful, nothing is too much trouble. Visitors are made to feel welcome too. Food is good and plentiful.

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Review from Joan B (Resident) published on 7 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers lovely, so kind. Cleaners so good. Food nice.

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Review from J C (Respite Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff so helpful, nurses always so happy, would recommend to anyone.

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Review from A C (Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very kind, nurses so caring and the food is lovely.

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Review from Mildred N (Respite Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was transferred from hospital and feeling apprehensive. When I arrived at Bridge House I was greeted by a lovely smiling lady who made me feel confident. Everyone there was so pleasant and caring, always a smile. We had some laughs and the whole atmosphere was cheerful. The physios were great and
helped me so much. Everything was prepared at home ready for my discharge. I am very grateful.

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Review from Malcolm C (Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very nice. Domestic staff are very good. Food is very nice. I would like more, bigger toilets due to my condition.

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Review from Jackie C (Wife of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My family and I have nothing but nice things to say about Bridge House.

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Review from J A D (Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was transferred here for rehab following cardiac surgery. I have received excellent physiotherapy which has enabled me to walk again and climb the stairs.
Very good general care helpful and kind staff. Varied menu well cooked by an excellent chef comfortable room cleaned regularly.

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Review from Linda D (Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff so nice. Food excellent. Lovely people and domestic staff are so nice.

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Review from C W (Resident) assisted by family/friend published on 16 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Non-English speaking staff should be more caring,
Physiotherapy very good especially at the weekend.
The hairdresser was good and cheap.
Chiropodist was too expensive (£20) for only 10 minutes,
Food excellent but not a big enough gap between breakfast and lunch - hence couldn't eat lunch.
Male
staff very helpful.

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Review from Reg H (Respite Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, caring, great showers.

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Review from P P (Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food excellent.
Nursing staff very very kind and helpful and nothing was too much trouble for them.

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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Bridge House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.711 for Bridge House Care Centre is calculated as follows: ( (96 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 128 Ratings = 4.711

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bridge House Care Centre is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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