Chegworth Nursing Home

23 Downs Side, Sutton SM2 7EH

Chegworth Nursing Home is a newly decorated and specially adapted nursing home for 43 residents, providing specialist care for older people in Cheam in Surrey.

Housed in a large extended building situated in a leafy residential area in Cheam, there are excellent public transport links and is close to lots of local amenities.

There are a good mix of rooms, some of which are ensuite, and some shared facilities, however, all rooms come with a TV point and optional personal telephones.

The chef prepares an extensive daily menu of well balanced, tasty and nutritious meals.

The home is registered for the Gold Standards Framework in Palliative Care, and was also awarded a 'Good' overall rating by Care Quality Commission (CQC) in October 2016.

Group: Clearstone Care Ltd

Person in charge: Rekhamol Govindan (Registered Manager)

Local Authority / Social Services: London Borough of Sutton Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Epilepsy • Parkinson's Disease • Stroke • Visual Impairment

Languages Spoken by Staff (other than English): Hindi, Polish, Romanian, Tamil

Single Rooms: 35

Shared Rooms: 4

Rooms with ensuite WC: 6

Weekly Charges Guide: Nursing Care Single £850 – £1300 (These prices are only a guideline, please contact Chegworth Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Chegworth Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.2 (maximum of 10) for Chegworth Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Chegworth Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.312 for Chegworth Nursing Home is calculated as follows: ( (44 Excellents x 5) + (34 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 93 Ratings = 4.312

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.93 Points relating to the number of positive Reviews for Chegworth Nursing Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 8 Reviews ÷ 8.6 Target = 0.930

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Chegworth Nursing Home has a Review Score of 9.2 (9.242) from 8 Reviews


Average Ratings

  • Excellent
    4
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Chegworth Nursing Home?

  • Extremely LIKELY
    5
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Chegworth Nursing Home

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • more

My mother needed 24-hour care due to her cancer and other medical issues. Chegworth have provided the most wonderful care in a pleasant and supportive environment. All the staff have been very caring and helpful to my mother and have made her final 6 months happy and rewarding.

How likely would you be to recommend Chegworth Nursing Home? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

All the staff at this care home went out of their way to make the last years of my bed bound Aunt's life as comfortable as possible, tolerating her somewhat ill humour and stubbornness. My grateful thanks to them all.

How likely would you be to recommend Chegworth Nursing Home? Extremely Likely

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Average Rating:   4.6 out of 5

My mother has been in Chegworth just over 8 months. On our first visit, both my wife and I felt the ambience of a warm and caring home. Soon after my mother became a resident, their annual summer garden party gave us the opportunity to meet nearly all the staff and it was a great success. The manager who runs the home is Chegworth through and through! Nothing is too much trouble. She manages to cope effectively and nothing seems to phase her. All the staff we have dealt with have been helpful and caring with the right disposition. Thoroughly recommend this home.

How likely would you be to recommend Chegworth Nursing Home? Extremely Likely

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Average Rating:   4.3 out of 5

The set up of the home is well thought, staff are excellent - very engaging. Food is lovely and very pleasant surroundings.

I feel activities could be increased for those residents that need stimulation.

The home is very well run and exceptionally clean.

How likely would you be to recommend Chegworth Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

We found Chegworth Nursing Home to be quite satisfactory, accommodation and upkeep were excellent, food was good, the nursing team were dedicated and very caring.
The only small criticism is there was no entertainment which we have had elsewhere, presumably having television was supposed to take the place of this.

How likely would you be to recommend Chegworth Nursing Home? Likely

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Average Rating:   3.8 out of 5

My mother was resident here from April 2013 to February 2018 when she peacefully passed. The care given was extremely good. The facilities recently upgraded to a high service standard and the staff caring and professional. The food was excellent with appropriate choice where necessary and the home well managed.

How likely would you be to recommend Chegworth Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

Chegworth Nursing Home management is good. The staff are satisfactory.

How likely would you be to recommend Chegworth Nursing Home? Likely

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Average Rating:   3.5 out of 5

Overall better/good compared to other care homes we looked at 2 years ago.

Sometimes there is no attention to some detail eg no straws in drinks when necessary.

Sometimes subtle changes in condition not noticed, very quickly eg infections - urinary or chest.

How likely would you be to recommend Chegworth Nursing Home? Likely

Overall Standard

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Treated with Dignity

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Average Rating:   3.7 out of 5

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