Chestnut Manor Care Home

63 Cambridge Park, Wanstead, London E11 2PR
Review Us
9.7 42 Reviews
  • Chestnut Manor Care Home, London
Chestnut Manor offers luxury living alongside high quality care, from residential, dementia and more complex nursing requirements, within opulent surroundings and facilities.

Short term private respite care provision is available via a pre-booking system. Minimum 2 weeks stay is required to guarantee availability. Please contact the Home Manager for more information.

The caring and compassionate team believe that life is to be loved, and are committed to getting to know each individual, what’s important to them, their likes and dislikes and creating a warm welcoming family community.

Maintaining personal lifestyle wellbeing choices is paramount at Chestnut Manor, and the extensive engaging activities programme alongside the provision of a cinema, café, hair and beauty salon, spa bathrooms, library, private dining area and a multi faith room enhance residents' day to day living.

Re-designed and built in 2021, each floor has a unique identity bringing the outside in, with spacious light corridors, circular pathways with focal areas, a variety of social lounges and sensory spaces. It was voted a Top 20 Care Home in London 2023 on leading review site, featured in Knight Frank Luxury Care Guide 2023 and was awarded Finalist in Pinders Healthcare Design Awards 2023.

In-house professional chefs create nutritious multi-national menus, which can be enjoyed in the social dining rooms or in the privacy of one’s bedroom.

Chestnut Manor truly offers the ultimate in luxury living in the heart of Wanstead. The team look forward to helping you with your care enquiry.

Follow the home on Facebook to get a flavour of some of the wonderful initiatives and activities organised.

You are warmly welcomed to join Chestnut Manor for a Taster Day experience, where you can take part in daily activities, enjoy a complementary lunch, explore the facilities and meet the team to discuss your care needs.
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Care Provided by Chestnut Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1950

Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.

These prices are only a guideline, please contact Chestnut Manor Care Home to find out the exact price for your requirements.

Contact Chestnut Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Chestnut Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Marion Wak-Williams (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 4

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • To arrange a visit, please call the home directly. There are no restrictions on visiting.

Parking

  • Limited on-site parking is available

Chestnut Manor Care Home Reviews (42)

9.7

Chestnut Manor Care Home has a Review Score of 9.7 (9.749) out of 10, based on 15 reviews in the last 2 years.
Over all time Chestnut Manor Care Home has 42 reviews.

Overall Experience
  • 38
  • 4
  • 0
  • 0
  • 0
Date Published
  • 42
  • 7
  • 9
  • 15
  • 27
Reviewer Connection to Chestnut Manor Care Home
  • 16
  • 9
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from Steven S (Son of Resident) published on 8 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Early days but so far very pleased with everything and the general manager has been very helpful with the way everything's been dealt with.
Reply from Lesley Loizou, Customer Relations Manager at Chestnut Manor Care HomeDear Steven, it is a pleasure to have Mum living with us and we are so pleased with how quickly she has settled into her new home and how well she gets on with all our other residents, it is as though they have known each other for a long time. Lesley.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maralyn R (Daughter of Resident) published on 4 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into Chestnut Manor Care Home on 13/09/2021.
First impressions are very good. Every member of staff has been very helpful and Mum is very happy with the care she's receiving. Moving at 92 is challenging but Mum is embracing the change and everyone is doing their best to make the move as
smooth as possible. Long may it continue.
Reply from Tara Teubner, Director at Chestnut Manor Care HomeThank you for taking the time to post your review, our team will be very grateful for your feedback. We are delighted to hear that your mum is settling in well and we very much hope the community at Chestnut Manor will be the perfect fit for her. Our team will be there to support you both with anything you may need.
Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Chestnut Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.874 for Chestnut Manor Care Home is calculated as follows: ( (157 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 175 Ratings = 4.874
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Chestnut Manor Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jan 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 07 Mar 2026

Please call the home directly to find out about bed vacancies.

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Awards / Recognitions (17)

Meet the Team (2)

Valentina

Valentina Niculae

Job Title: Deputy Manager Joined: 2025

Valentina is proud to be part of the team at Chestnut Manor. She qualified as a Registered Nurse in 2005 and has over 10 years of experience in the UK care home sector, having worked as a Nurse, Unit Manager, Clinical Lead, and now Deputy Manager. In her current role, Valentina focuses on the clinical leadership of the home, overseeing the care team to ensure high standards of care are consistently delivered. She works closely with the Home Manager to support daily operations, mentor staff, and maintain compliance with all relevant regulations. Her priority is to ensure that residents receive the highest quality of care in a safe and supportive environment.

Marion

Marion Wak-Williams

Job Title: Home Manager Joined: 2025

Marion is a dedicated Care Home Manager with over 22 years’ experience in the care sector. She began her career as a registered nurse in the NHS and has since gained extensive experience across a range of roles, from Deputy Manager to Home Manager, giving her a strong understanding of both clinical care and leadership. Marion is deeply passionate about providing high-quality, compassionate care and creating a welcoming, homely environment where residents feel safe, valued, and respected. She is an End-of-Life Champion, Mental Health First Aider, and has a strong commitment to dementia care, supporting residents and families with empathy and professionalism.

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