Search...

Chestnut Court Care Home

Frizlands Lane, Dagenham, London RM10 7YD
Maria Mallaband Care Group Ltd Logo
Jobs
Chestnut Court Care Home logo
I have been so happy with the unwavered help and hospitality of Chestnut. 10/10Christine F(Niece of Resident/Service User)
Chestnut Court Care Home, Dagenham
We cannot praise the nurses and carers enoughPaul R(Son of Resident/Service User)
Chestnut Court Care Home, Dagenham
Every single member of staff is always extremely helpful and caring.Susan T(Daughter of Resident/Service User)
Chestnut Court Care Home, Dagenham

Chestnut Court is a purpose-built care home offering elderly residential, nursing and dementia care. A professional team has furnished the Home to a high standard, providing elegance and comfort.

The -home from home' feel at Chestnut Court is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.

Resident’s rooms are...  

Care Provided by Chestnut Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400N/A
Residential Dementia CareFrom £1,500N/A
Nursing CareFrom £1,654N/A
Nursing Dementia CareFrom £1,754N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Chestnut Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Cathriona Carey(Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (62)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Chestnut Court Care Home Reviews (63)

Submit a Review
9.1

Chestnut Court Care Home has a Review Score of 9.1 (9.134) out of 10, based on 19 reviews in the last 2 years. Over all time Chestnut Court Care Home has 63 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Chestnut Court Care Home
Loading...
Showing 63 reviews matching selected criteria
Review from Audley F (Son of Resident) published on 22 January 2024 Submitted via Postal Card
Overall Experience
My mum has been here for about a year and the care and attention she received is top quality. The staff are patient with her and have taken the time to get to know her personality.

I feel content knowing that my mum is being well looked after which is a weight off our shoulders.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from T M (Daughter of Resident) published on 13 November 2023 Submitted via Postal Card
Overall Experience

We couldn't have wished for how wonderful all the staff have been, I'm actually going to come back to see the administrator, as she has been so lovely to me.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E J (Daughter of Resident) published on 31 October 2023 Submitted via Postal Card
Overall Experience

So far, the care that Mum requires is being provided. All the staff have been amazing and answer any questions I have.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P M (Daughter of Resident) published on 6 October 2023 Submitted via Postal Card
Overall Experience

We love to say thank you for helping my dad through his care and really being a home from home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S P (Daughter of Resident) published on 21 September 2023 Submitted via Postal Card
Overall Experience

In the short time of my mum being a resident at Chestnut Care Home, it has been a breath of fresh air compared to previous care home carers. All staff are all very accommodating in every way. So, thank you for looking after my mum in these late years of her life. I feel comfort knowing she finally has the care she deserves.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Donald G (Husband of Resident) published on 11 September 2023 Submitted via Postal Card
Overall Experience

My wife passed. My experience at Chestnut was excellent, from the reception to the carers and nurses that looked after her. Very satisfied, will miss them all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C S (Daughter of Resident) published on 17 August 2023 Submitted via Postal Card
Overall Experience

My mum was very happy at Chestnut Court and did not want to be discharged. The staff at Chestnut are very good and the home was home away from home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Howard F (Friend of Resident) published on 17 August 2023 Submitted via Postal Card
Overall Experience

My friend was well looked after the time he was here. He was given a lot of freedom with us. We also had the privilege to feed him, he realised a lot people loved him, staff and visitors.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from P B (Friend of Resident) published on 17 August 2023 Submitted via Postal Card
Overall Experience

My experience of visiting my friend was short but sweet - it was a joy to be able to spend quality time with him, to get to know all the lovely, caring staff and to be there to feed him the exceptional food that he loved. He loved to laugh right to when his life ended, he's now at peace sleeping - loved him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bridget C (Next of Kin) published on 17 August 2023 Submitted via Postal Card
Overall Experience

We would like to express our appreciation for all the staff at Chestnut Court. Our friend was very happy here and he received dignity and kindness from all the staff. Thank you so much for the support of the family too.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jessica S (Granddaughter of Resident) published on 21 May 2023 Submitted via Postal Card
Overall Experience
My grandmother is getting good care and is happy here. My only criticism is that it needs decorating and new carpets.

Her nurse and carers can't do enough!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen W (Friend of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience
It's a shame our loved one reached this stage of life. And I can understand family members do find it difficult to look after family at this stage in life. However, I also admire the care professionals being on hand - and this gives us peace of mind, knowing our loved ones are in good hands.

Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C H (Granddaughter of Resident) published on 21 April 2023 Submitted via Postal Card
Overall Experience

More activities are needed for the residents. Each member of staff has their own rules for visitors to the care home. There are no set or known set rules. The attitude of some of the staff is appalling. Have seen a member of staff leave a dirty tissue on a table whilst giving the table to another resident.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine W (Friend of Resident) published on 16 February 2023 Submitted via Website
Overall Experience
Chestnut Court was so welcoming to my friend from the moment she arrived. They allowed us to make her room look like home by putting up her pictures around the walls.
Every member of staff was kind and thoughtful and really made her life special in her final days. They honoured her and when she passed away treated every family member and friend with great respect.

I will be forever grateful that a space was made available for her in her final weeks.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Christine M (Partner of Resident) published on 14 April 2022 Submitted via Postal Card
Overall Experience

Since being on the second floor I have seen such a difference, I feel much more settled in myself because I know the care and attention my partner is getting is so very good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Graham D (Son of Resident) published on 24 March 2022 Submitted via Website
Overall Experience

My mother has been a resident for the past four years. I looked at a lot of homes before settling on Chestnut Court Care Home. From the moment my mum entered I knew it was the right decision. From the reception staff, manager, cleaners, cook, laundry lady, entertainment staff, hairdresser, carers, head carers, sisters, again carers, everyone had my mum's welfare at heart. I was always welcomed when visiting, nothing was too much trouble. I could get an answer to any queries I had or a nice member of staff would call me later with the answer or update. I was kept informed of all things related to the wellbeing of my mum. Covid did nobody any favours, we all know that, but I must applaud the staff for carrying on in the face of such troubling times. My mother passed recently but I am so glad she got to spend her final years in such a caring "home", the best home in Dagenham.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A H (Friend of Resident) published on 2 September 2021 Submitted via Postal Card
Overall Experience
Excellent all round.
From start to finish.
Supplies, staff, cleanliness, friendly staff. Everyone I encountered is helpful.
So pleased with visit, all ran smoothly.
Resident looked and was in the best health I have seen her.

Very happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Caroline E (Power of Attorney of Resident) published on 23 February 2021 Submitted via Website
Overall Experience

I would like to express my sincere thanks for all the hard work and dedication shown by the staff at Chestnut Court over the past year. Whenever I phone, I am warmly greeted and reassured that she is well. Whilst it would be wonderful to visit her and have a chat, I do know that everything is being done to ensure that she is kept safe and engaged with life. For a lady who is 104, she couldn't have better treatment. Many, many thanks!

Reply from Claire May, Home Manager at Chestnut Court Care Home

Thank you for taking the time to offer your feedback Caroline and I’ll ensure I pass your kind words on to the team, they will be delighted. We are very grateful for the patience and understanding from family and friends over the past year and any recognition of the hard work undertaken by the team is always a boost.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Alan P (Respite Resident) published on 9 December 2020 Submitted via Website
Overall Experience
I stayed here for over 4 weeks, all staff members from management, nurses, carers, domestics, kitchen staff, admin are all amazing.
Every single one of my concerns was dealt with in a timely and professional manner.
All staff do a great job, they showed me compassion, were understanding, kind, empathetic and nothing seemed to be too much trouble for them. They made me feel comfortable and valued, would always spare the time for me when I was struggling.

I cannot speak highly of them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Susan T (Daughter of Resident) published on 10 September 2020 Submitted via Website
Overall Experience
Cannot fault the care and understanding from all of the staff. Every single member of staff is always extremely helpful and caring. It is such a relief to know how well our family member is being looked after. We looked at many care homes and Chestnut Court stood head and shoulders above all of them, we knew immediately it was the best.

I cannot praise them enough!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 July 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Chestnut Court Care Home.

Upcoming Events

There are no upcoming events for Chestnut Court Care Home.

Awards / Recognitions (5)

Meet the Team (1)

Cathriona Carey
Cathriona CareyJob Title:Home ManagerJoined: 2018

Hi, my name is Cathriona and I am a Registered Nurse with 21 years experience. During my career I have worked in a variety of settings but have worked in a nursing home setting for the last 9 years.

I am originally from Ireland and completed my training as a Nurse there. I moved over to the UK in 2018. I have worked with MMCG since then and have had the opportunity to work my way up the ladder from a Nurse to Deputy, Acting Home Manager and now Home Manager.

I look forward to meeting each of you over the coming weeks. My door is always open for chats or more serious discussions. It is a privilege and a pleasure to now be part of the Chestnut Court Family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chestnut Court Care Home to verify any information. View our terms and conditions. Chestnut Court Care Home has an Enhanced Service -more info.