
I have been so happy with the unwavered help and hospitality of Chestnut. 10/10Christine F(Niece of Resident/Service User)

We cannot praise the nurses and carers enoughPaul R(Son of Resident/Service User)

Every single member of staff is always extremely helpful and caring.Susan T(Daughter of Resident/Service User)

I have been so happy with the unwavered help and hospitality of Chestnut. 10/10Christine F(Niece of Resident/Service User)

We cannot praise the nurses and carers enoughPaul R(Son of Resident/Service User)

Every single member of staff is always extremely helpful and caring.Susan T(Daughter of Resident/Service User)

Chestnut Court is a purpose-built care home offering elderly residential, nursing and dementia care. A professional team has furnished the Home to a high standard, providing elegance and comfort.
The -home from home' feel at Chestnut Court is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.
Resident’s rooms are...
Care Provided by Chestnut Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Chestnut Court Care Home for full pricing details and T&Cs.
Contact Chestnut Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Cathriona Carey(Care Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (62)
Visiting
- No restriction on visiting hours.
Parking
- On site parking available.
Chestnut Court Care Home Reviews (63)
Chestnut Court Care Home has a Review Score of 9.1 (9.134) out of 10, based on 19 reviews in the last 2 years.
Over all time Chestnut Court Care Home has 63 reviews.
I feel content knowing that my mum is being well looked after which is a weight off our shoulders.
We couldn't have wished for how wonderful all the staff have been, I'm actually going to come back to see the administrator, as she has been so lovely to me.
So far, the care that Mum requires is being provided. All the staff have been amazing and answer any questions I have.
We love to say thank you for helping my dad through his care and really being a home from home.
In the short time of my mum being a resident at Chestnut Care Home, it has been a breath of fresh air compared to previous care home carers. All staff are all very accommodating in every way. So, thank you for looking after my mum in these late years of her life. I feel comfort knowing she finally has the care she deserves.
My wife passed. My experience at Chestnut was excellent, from the reception to the carers and nurses that looked after her. Very satisfied, will miss them all.
My mum was very happy at Chestnut Court and did not want to be discharged. The staff at Chestnut are very good and the home was home away from home.
My friend was well looked after the time he was here. He was given a lot of freedom with us. We also had the privilege to feed him, he realised a lot people loved him, staff and visitors.
My experience of visiting my friend was short but sweet - it was a joy to be able to spend quality time with him, to get to know all the lovely, caring staff and to be there to feed him the exceptional food that he loved. He loved to laugh right to when his life ended, he's now at peace sleeping - loved him.
We would like to express our appreciation for all the staff at Chestnut Court. Our friend was very happy here and he received dignity and kindness from all the staff. Thank you so much for the support of the family too.
Her nurse and carers can't do enough!
Thank you.
More activities are needed for the residents. Each member of staff has their own rules for visitors to the care home. There are no set or known set rules. The attitude of some of the staff is appalling. Have seen a member of staff leave a dirty tissue on a table whilst giving the table to another resident.
Every member of staff was kind and thoughtful and really made her life special in her final days. They honoured her and when she passed away treated every family member and friend with great respect.
I will be forever grateful that a space was made available for her in her final weeks.
Since being on the second floor I have seen such a difference, I feel much more settled in myself because I know the care and attention my partner is getting is so very good.
My mother has been a resident for the past four years. I looked at a lot of homes before settling on Chestnut Court Care Home. From the moment my mum entered I knew it was the right decision. From the reception staff, manager, cleaners, cook, laundry lady, entertainment staff, hairdresser, carers, head carers, sisters, again carers, everyone had my mum's welfare at heart. I was always welcomed when visiting, nothing was too much trouble. I could get an answer to any queries I had or a nice member of staff would call me later with the answer or update. I was kept informed of all things related to the wellbeing of my mum. Covid did nobody any favours, we all know that, but I must applaud the staff for carrying on in the face of such troubling times. My mother passed recently but I am so glad she got to spend her final years in such a caring "home", the best home in Dagenham.
From start to finish.
Supplies, staff, cleanliness, friendly staff. Everyone I encountered is helpful.
So pleased with visit, all ran smoothly.
Resident looked and was in the best health I have seen her.
Very happy.
I would like to express my sincere thanks for all the hard work and dedication shown by the staff at Chestnut Court over the past year. Whenever I phone, I am warmly greeted and reassured that she is well. Whilst it would be wonderful to visit her and have a chat, I do know that everything is being done to ensure that she is kept safe and engaged with life. For a lady who is 104, she couldn't have better treatment. Many, many thanks!
Thank you for taking the time to offer your feedback Caroline and I’ll ensure I pass your kind words on to the team, they will be delighted. We are very grateful for the patience and understanding from family and friends over the past year and any recognition of the hard work undertaken by the team is always a boost.
Every single one of my concerns was dealt with in a timely and professional manner.
All staff do a great job, they showed me compassion, were understanding, kind, empathetic and nothing seemed to be too much trouble for them. They made me feel comfortable and valued, would always spare the time for me when I was struggling.
I cannot speak highly of them.
I cannot praise them enough!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 July 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chestnut Court Care Home.
There are no upcoming events for Chestnut Court Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Chestnut Court Care Home
- 28 Feb 2020Recipient: Chestnut Court Care Home
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
Meet the Team (1)

Hi, my name is Cathriona and I am a Registered Nurse with 21 years experience. During my career I have worked in a variety of settings but have worked in a nursing home setting for the last 9 years.
I am originally from Ireland and completed my training as a Nurse there. I moved over to the UK in 2018. I have worked with MMCG since then and have had the opportunity to work my way up the ladder from a Nurse to Deputy, Acting Home Manager and now Home Manager.
I look forward to meeting each of you over the coming weeks. My door is always open for chats or more serious discussions. It is a privilege and a pleasure to now be part of the Chestnut Court Family.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chestnut Court Care Home to verify any information. View our terms and conditions. Chestnut Court Care Home has an Enhanced Service -more info.