Chestnut Court Care Home

My mother spent three and a half weeks here as respite care. The staff were extremely friendly and nothing was too much trouble. The management were also very helpful. Food was good and day activities were planned to keep up spirits. Overall, the rooms, gardens and general areas were all good to excellent - would highly recommend Chesnut Court as a place where an elderly member of the family would be well cared for.

My dad is in this nursing home and I must say that he is very well cared for. All his needs are met and the endless cups of tea he likes are always there for him. He has dementia and since he was transferred to Chestnut Lodge from hospital he looks so much better, he is always clean and tidy, his room, bed etc are all spotlessly clean. All our family are so grateful to all the staff and we would like to give them all a very big thank you.

Since May 2016 to the present day, we have found the staff and management to be attentive, caring and helpful. On our visits he is always presented well, fed well, and attended to when required. His room is kept clean and tidy, which is nice to go into. All areas are kept clean by cleaning staff. A good variety of food is served each day.

My 91 year old Mum was in Chestnut Court for 7 weeks while she recovered from a cracked pelvis. For the first 4 weeks she had to remain in bed while her bones healed. She is now back in her own home and getting around with just the aid of a walking stick.

Right from the first meeting with the Manager I felt reassured that we had chosen the right place for Mum. She showed great empathy towards Mum, and was extremely helpful in getting a promised hospital appointment when everyone I contacted in the NHS seemed unable to help. She even gave me her mobile number so that if there were any problems I had a way to contact her directly.

All of the nursing and care staff at the home treated Mum with dignity and respect, and would often pop into her room for a little chat. My Mum appreciated the fact that the food menus were flexible, and they always tried to accommodate her requests for something different.

I think the best thing I can say about the home is that when I took my Mum home, she said that if ever she needed to go into a care home again, she would be happy to go back there.

Please note that I cannot correctly rate the Activities as Mum did not wish to take part in any, and I cannot rate general Value for Money as Mum's own stay was funded by the NHS.