Chestnut Court Care Home

I cannot praise them enough!

My mum is a resident at Chestnut Court after being placed in by the Health Authority. The staff have been really friendly and communicative. I have met great carers and nurses who have been very helpful and I have really appreciated the care she has been given since she arrived there!

My mum was a temporary resident (c. 5 weeks) at Chestnut Court when her long term care home in Romford refused to have her back after contracting the coronavirus as they said they weren't equipped to manage her quarantine. Mum was placed in Chestnut Court by the Health Authority and it was the best thing for her in the end. The Home isn't as 'posh and hotel-like' as her Romford nursing home but the staff were more in attendance and professional, the food far superior and her overall care superb. I would have happily kept mum at Chestnut Court but mum missed her friends at her previous home so eventually, I managed to get her back. I would highly recommend Chestnut Court.

Chestnut Court Care Home goes above and beyond, all staff are kind, caring and compassionate. My Father who is resident loves being here, all residents are treated with dignity by all. I would recommend to others without any worry. Keep doing what you are doing as it works so well, please stay safe each and every one of you in these uncertain times. Thank you all.

You are our heroes.

I cannot express just how much I appreciate the quality of care, respect and professionalism of the management and staff of Chestnut Court. When visiting my aunt I immediately feel the great atmosphere that permeates in the home. When I ask about my aunt I immediately get a detailed answer as to how she is. My aunt is 100 years old and in the current emergency, I am completely confident her quality of care will not in any way become less important.

My Dad was a resident at this home for under a year. Sadly he had recently passed away. The care and love he received by this amazing team was just suburb. His final days he was respected and was given dignity always. The management and staff were so kind to my wife and I. We felt this is more than a business. This is part of our extended family. The nurses on the first floor were outstanding. One nurse spent many hours caring for my dad on his final days. We would like to thank you all for being so kind. Thank you.

My mother sadly passed last week from a short illness, however, has been in the home for the last two years. During this time she has received excellent care, she loved the activities and was made to feel very welcome. She continued to tell all the family regularly she loved being there. Our thanks to the management and all staff especially at this difficult time, please stay safe.

I lost my father-in-law December 2019 2 weeks before his death we was advised to look for a care home that would be suitable and fits the care that he needed, came across Chestnut Court Care Home on the list that was given by the Hospital had a look at the Reviews and was so happy and determined that this was the place where we all wanted my father-in-law to go. The staff and all the nurses when we arrived for the meeting were unbelievable couldn’t have asked for more. Wishing everyone well in these hard times that we are facing all the residents couldn’t be in better hands my heart goes out to you all.

My mum was in for palliative care and I couldn't have had better care and support for my mum and family. All the staff treated you like family, couldn't have been treated better and when my mum passed away the care carried on, I cannot thank them enough while we went through a hard time they were there to help. I would 100% recommend Chestnut Court.

Since our initial visit to the home, we have been greatly impressed that you can visit at any time and nothing is hidden from you. Staff are welcoming and friendly. The whole set up comes across as a personal home and family orientated concern. My mother seems much more contented and relaxed since being there.

I moved my Dad from a previous home to Chestnut Court in January 2019. From the moment we arrived all the staff were amazing, helpful, friendly and made Dad and I feel so welcome. They have been efficient and all Dad's needs have been met. The past 3 months have been particularly distressing but I now feel a sense of relief and reassurance now Dad is at Chestnut Court. I cannot fault their care, their patience and my Dad seems much happier in his new home.

Carers are good and always find time for residents.

Very happy with my dad's care, staff are excellent.

My husband was only in the home for 7 weeks but the care and kindness he received was second to none. When you have to choose a home for someone you love and care for is a very hard task, but when my daughter and I visited the home without notice we were made to feel very welcome. Myself and family felt this home was the right choice.

Only had experience for a few weeks but found the staff to be very caring and professional whilst caring for an elderly friend/neighbour who was referred for assessment. Whilst she was there she was admitted to hospital and then returned to Chestnut Court for palliative care was always kept informed of her progress.

Her room was very clean and I always noticed she was not neglected being washed and changed every time I visited.

Extremely happy with the care and service provided.

All staff were very caring for my father at all times. When my father had passed away, staff showed exceptional care and consideration.

Chestnut Court Care Home was like a family home filled with caring people, management, carers, nursing staff, kitchen staff, cleaners and laundry staff. Everyone was so very kind and considerate and their aim was to please. My congratulations to the nurses who were excellent at treating my mother's leg. The cleanliness of the whole place and the food was extremely good. I would not hesitate to recommend Chestnut Court and my thanks go out to them all looking after my mother in her final weeks.

My wife was in the above home for five years and during all that time I found her care to be first class and have always found the staff very friendly and they became friends that I still visit. I would recommend the home.

The manager and her team have done a wonderful job of making my nan feel welcomed as she settles into her new life at Chestnut Court. My nan was extremely apprehensive about leaving her home but the team have provided support and reassurance throughout this whole process. I can not thank them enough for making my nan feel safe and cared for. Every aspect of this care home works from the activities, food to the cleaning staff. Everyone is just lovely.