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Chestnut Court Care Home

Frizlands Lane, Dagenham, London RM10 7YD
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I have been so happy with the unwavered help and hospitality of Chestnut. 10/10Christine F(Niece of Resident/Service User)
Chestnut Court Care Home, Dagenham
We cannot praise the nurses and carers enoughPaul R(Son of Resident/Service User)
Chestnut Court Care Home, Dagenham
Every single member of staff is always extremely helpful and caring.Susan T(Daughter of Resident/Service User)
Chestnut Court Care Home, Dagenham

Chestnut Court is a purpose-built care home offering elderly residential, nursing and dementia care. A professional team has furnished the Home to a high standard, providing elegance and comfort.

The -home from home' feel at Chestnut Court is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.

Resident’s rooms are...  

Care Provided by Chestnut Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400N/A
Residential Dementia CareFrom £1,500N/A
Nursing CareFrom £1,654N/A
Nursing Dementia CareFrom £1,754N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Chestnut Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Cathriona Carey(Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (62)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Chestnut Court Care Home Reviews (63)

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9.1

Chestnut Court Care Home has a Review Score of 9.1 (9.134) out of 10, based on 19 reviews in the last 2 years. Over all time Chestnut Court Care Home has 63 reviews.

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Review from Rosanne (Daughter of Resident) published on 3 September 2020 Submitted via Website
Overall Experience

My mum is a resident at Chestnut Court after being placed in by the Health Authority. The staff have been really friendly and communicative. I have met great carers and nurses who have been very helpful and I have really appreciated the care she has been given since she arrived there!

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Review from Sharon C (Daughter of Resident) published on 2 July 2020 Submitted via Website
Overall Experience

My mum was a temporary resident (c. 5 weeks) at Chestnut Court when her long term care home in Romford refused to have her back after contracting the coronavirus as they said they weren't equipped to manage her quarantine. Mum was placed in Chestnut Court by the Health Authority and it was the best thing for her in the end. The Home isn't as 'posh and hotel-like' as her Romford nursing home but the staff were more in attendance and professional, the food far superior and her overall care superb. I would have happily kept mum at Chestnut Court but mum missed her friends at her previous home so eventually, I managed to get her back. I would highly recommend Chestnut Court.

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Review from Joyce M (Daughter of Resident) published on 30 April 2020 Submitted via Website
Overall Experience

Chestnut Court Care Home goes above and beyond, all staff are kind, caring and compassionate. My Father who is resident loves being here, all residents are treated with dignity by all. I would recommend to others without any worry. Keep doing what you are doing as it works so well, please stay safe each and every one of you in these uncertain times. Thank you all.

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Review from Vivienne T (Daughter of Resident) published on 30 April 2020 Submitted via Website
Overall Experience
I would like to thank all staff and carers who are looking after my father in the unfortunate times we are having.
If it was not for your dedication, and commitment to look after all the residents, we would not know what to do.
I really appreciate all you do, and you deserve to be recognised as front line workers.

You are our heroes.

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Review from John T (Nephew of Resident) published on 30 April 2020 Submitted via Website
Overall Experience

I cannot express just how much I appreciate the quality of care, respect and professionalism of the management and staff of Chestnut Court. When visiting my aunt I immediately feel the great atmosphere that permeates in the home. When I ask about my aunt I immediately get a detailed answer as to how she is. My aunt is 100 years old and in the current emergency, I am completely confident her quality of care will not in any way become less important.

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Review from Ian S (Son of Resident) published on 30 April 2020 Submitted via Website
Overall Experience

My Dad was a resident at this home for under a year. Sadly he had recently passed away. The care and love he received by this amazing team was just suburb. His final days he was respected and was given dignity always. The management and staff were so kind to my wife and I. We felt this is more than a business. This is part of our extended family. The nurses on the first floor were outstanding. One nurse spent many hours caring for my dad on his final days. We would like to thank you all for being so kind. Thank you.

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Review from John G (Son of Resident) published on 17 April 2020 Submitted via Website
Overall Experience

My mother sadly passed last week from a short illness, however, has been in the home for the last two years. During this time she has received excellent care, she loved the activities and was made to feel very welcome. She continued to tell all the family regularly she loved being there. Our thanks to the management and all staff especially at this difficult time, please stay safe.

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Review from Hayley M (Next of Kin) published on 3 April 2020 Submitted via Website
Overall Experience

I lost my father-in-law December 2019 2 weeks before his death we was advised to look for a care home that would be suitable and fits the care that he needed, came across Chestnut Court Care Home on the list that was given by the Hospital had a look at the Reviews and was so happy and determined that this was the place where we all wanted my father-in-law to go. The staff and all the nurses when we arrived for the meeting were unbelievable couldn’t have asked for more. Wishing everyone well in these hard times that we are facing all the residents couldn’t be in better hands my heart goes out to you all.

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Review from R M (Son of Resident) published on 13 November 2019 Submitted via Postal Card
Overall Experience

My mum was in for palliative care and I couldn't have had better care and support for my mum and family. All the staff treated you like family, couldn't have been treated better and when my mum passed away the care carried on, I cannot thank them enough while we went through a hard time they were there to help. I would 100% recommend Chestnut Court.

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Review from John B (Son of Resident) published on 24 May 2019 Submitted via Postal Card
Overall Experience

Since our initial visit to the home, we have been greatly impressed that you can visit at any time and nothing is hidden from you. Staff are welcoming and friendly. The whole set up comes across as a personal home and family orientated concern. My mother seems much more contented and relaxed since being there.

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Review from Danielle M (Daughter of Resident) published on 6 February 2019 Submitted via Postal Card
Overall Experience

I moved my Dad from a previous home to Chestnut Court in January 2019. From the moment we arrived all the staff were amazing, helpful, friendly and made Dad and I feel so welcome. They have been efficient and all Dad's needs have been met. The past 3 months have been particularly distressing but I now feel a sense of relief and reassurance now Dad is at Chestnut Court. I cannot fault their care, their patience and my Dad seems much happier in his new home.

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Review from Edward M (Son-in-law of Resident) published on 30 January 2019 Submitted via Postal Card
Overall Experience
I have visited my father in law every day and found staff and other residents to be of a great nature and staff always willing.

Carers are good and always find time for residents.

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Review from M C (Son of Resident) published on 30 January 2019 Submitted via Postal Card
Overall Experience

Very happy with my dad's care, staff are excellent.

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Review from Carol H (Wife of Resident) published on 29 January 2019 Submitted via Website
Overall Experience

My husband was only in the home for 7 weeks but the care and kindness he received was second to none. When you have to choose a home for someone you love and care for is a very hard task, but when my daughter and I visited the home without notice we were made to feel very welcome. Myself and family felt this home was the right choice.

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Review from Lesley B (Friend of Resident) published on 20 August 2018 Submitted via Website
Overall Experience

Only had experience for a few weeks but found the staff to be very caring and professional whilst caring for an elderly friend/neighbour who was referred for assessment. Whilst she was there she was admitted to hospital and then returned to Chestnut Court for palliative care was always kept informed of her progress.

Her room was very clean and I always noticed she was not neglected being washed and changed every time I visited.

The manager went above and beyond her duties. After the patient's death, she contacted the funeral directors for me and took me to register the death as I was not next of kin as her relatives were unable to get here in time and things needed to be arranged in a hurry.

Extremely happy with the care and service provided.

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Review from M L (Son of Resident) published on 8 August 2018 Submitted via Postal Card
Overall Experience
This manager was very professional on our attendance.

All staff were very caring for my father at all times. When my father had passed away, staff showed exceptional care and consideration.

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Review from M T (Son of Resident) published on 22 June 2018 Submitted via Postal Card
Overall Experience

Chestnut Court Care Home was like a family home filled with caring people, management, carers, nursing staff, kitchen staff, cleaners and laundry staff. Everyone was so very kind and considerate and their aim was to please. My congratulations to the nurses who were excellent at treating my mother's leg. The cleanliness of the whole place and the food was extremely good. I would not hesitate to recommend Chestnut Court and my thanks go out to them all looking after my mother in her final weeks.

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Review from Leslie Y (Husband of Resident) published on 22 March 2018 Submitted via Postal Card
Overall Experience

My wife was in the above home for five years and during all that time I found her care to be first class and have always found the staff very friendly and they became friends that I still visit. I would recommend the home.

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Review from Louise T (Granddaughter of Resident) published on 20 March 2018 Submitted via Postal Card
Overall Experience

The manager and her team have done a wonderful job of making my nan feel welcomed as she settles into her new life at Chestnut Court. My nan was extremely apprehensive about leaving her home but the team have provided support and reassurance throughout this whole process. I can not thank them enough for making my nan feel safe and cared for. Every aspect of this care home works from the activities, food to the cleaning staff. Everyone is just lovely.

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Review from Michael G (Son of Resident) published on 6 September 2017 Submitted via Postal Card
Overall Experience

My mother spent three and a half weeks here as respite care. The staff were extremely friendly and nothing was too much trouble. The management were also very helpful. Food was good and day activities were planned to keep up spirits. Overall, the rooms, gardens and general areas were all good to excellent - would highly recommend Chesnut Court as a place where an elderly member of the family would be well cared for.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 July 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (5)

Meet the Team (1)

Cathriona Carey
Cathriona CareyJob Title:Home ManagerJoined: 2018

Hi, my name is Cathriona and I am a Registered Nurse with 21 years experience. During my career I have worked in a variety of settings but have worked in a nursing home setting for the last 9 years.

I am originally from Ireland and completed my training as a Nurse there. I moved over to the UK in 2018. I have worked with MMCG since then and have had the opportunity to work my way up the ladder from a Nurse to Deputy, Acting Home Manager and now Home Manager.

I look forward to meeting each of you over the coming weeks. My door is always open for chats or more serious discussions. It is a privilege and a pleasure to now be part of the Chestnut Court Family.

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