Clairleigh Nursing Home, Bromley, London
Clairleigh Nursing Home, Bromley, London
Clairleigh Nursing Home, Bromley, London

CLAIRLEIGH has been awarded with a 'COMMEND' status by Gold Standards Framework for End of Life Care (2016)

CLAIRLEIGH has been awarded OUTSTANDING in WELL-LED by the Care Quality Commission (2015)

The proprietors and staff would like to extend a warm welcome and invite you to visit Clairleigh at any time. They hope you find the information in the listing both informative and useful.

Clairleigh is a spacious, comfortable purpose built nursing home situated in the suburb of Wildmore green it is nine miles south east of the centre of London and within walking distance of Bromley town centre.

The layout of the home is specifically designed to provide a safe and pleasant environment.

Clairleigh Nursing Home aims to provide the finest nursing care for residents. Clairleigh is equipped with all the facilities necessary to make a residents stay comfortable and beneficial.

Professionals offer an exceptionally high standard of care for the elderly frail, physically handicapped, post-operative and convalescent residents.

Clairleigh provides care for 30 residents, 18 single and 6 shared rooms all with en-suite facilities. Each room is provided with Nurse Call Bell, T.V and telephone points.

The home has lounge facilities on each floor with a T.V lounge, dining room and conservatory on the ground floor. Clairleigh's main attraction has always been it's beautiful garden.

Owner: Palmgrange Ltd

Person in charge: Corina Constantin (Home Manager)

Local Authority / Social Services: London Borough of Bromley Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Bipolar/Manic Depression • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 18

Shared Rooms: 6

Rooms with ensuite WC: 24

Weekly Charges Guide: Nursing Care Single £1085 – £1280 , Nursing Care Shared (per person) from £795 (These prices are only a guideline, please contact Clairleigh Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Trains

Our closest train station is Sundridge Park, to get to the Home you will have to walk down Plaistow Lane

Bus

From Bromley North you can get a 261 and from Bromley South you can get a 162, get off at Plaistow Lane bus stop. the bus stop is at the bottom of Plaistow Lane.

Visiting:

Visitors are welcome to come any time but please be advised that meals times can be very busy.

Parking:

We have parking for visitors

Latest Care Quality Commission* Report on Clairleigh Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 18 Nov 2017

1 single room with en-suite

Reviews

9.5 Clairleigh Nursing Home has a Review Score of 9.5 (9.544)

The Review Score of 9.5 (maximum of 10) for Clairleigh Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Clairleigh Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 19 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.544 for Clairleigh Nursing Home is calculated as follows: ( (164 Excellents x 5) + (80 Goods x 4) + (17 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 263 Ratings = 4.544

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Clairleigh Nursing Home is based on 19 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 19 Reviews ÷ 6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Clairleigh Nursing Home?

  • Extremely LIKELY
    17
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Clairleigh Nursing Home

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    6
  • Resident / Service User
    3
  • Friend of Resident/Service User
    2
  • Sister of Resident/Service User
    2
  • more

Clairleigh Nursing Home provides excellent nursing care and support in a calm and pleasant environment. The staff are efficient whilst still being warm and friendly.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From my first visit in May, I was made to feel very welcome. I went unannounced and the staff I met were all helpful. My friend was being well looked after and had only good things to say about the home and the people looking after him. He likes to go in the garden and as he is in a wheelchair, they always find time to take him out there. He likes the activities and quizzes. I am welcome to visit anytime, any day and there is always tea and coffee on hand. This is a very good care home with excellent management and staff.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff are very kind and helpful. They give a very good level of care. Food is of a good standard. Menu varies. Always given a choice. My room is of a very good standard and is kept clean.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Poor

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

The entire team are always extremely welcoming when I visit my brother. I feel they know him as a person, not just a patient. He appears to be clean and well fed and his clothes are clean. The home is currently undergoing extensive building work, however, my brother's room is always clean. My brother says that the staff are all very kind. When I visit they are often having a laugh with him and other residents.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very organised, overall very agreeable. Activities sufficient and appropriate. Staff are very friendly and helpful. The environment has very high standards of cleanliness and care. Very well managed, relatives and friends always made to feel welcome.

How likely would you be to recommend Clairleigh Nursing Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mother who was a resident at Clairleigh Nursing Home, died on the 20th of May. She was there for only three and a half months but was extremely frail and ill. During that time, she was cared for with great kindness and at the end, the staff were wonderful. I have rarely witnessed such tenderness and compassion from every level of personnel and they were an immense comfort to me at my time of loss. I cannot speak highly enough of them.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my sister has been in Claircleigh Nursing Home (2 years) she has been well cared for as she is completely bedridden. Since she came here there has been considerable building, extension work going on. Despite these difficulties, the staff have all coped well and with cheerfulness.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Grateful to them for having me here. Other people in the same condition.
Lovely staff.

How likely would you be to recommend Clairleigh Nursing Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Very caring and very comfortable home.

How likely would you be to recommend Clairleigh Nursing Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Management and staff are caring and considerate. Home is undergoing development but having said that the residents come first. Frequent activities e.g singing.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My father has been a resident for one year and during that time I have found the home to be an excellent environment with very caring staff and everyone is always helpful. There have been two occasions when my father had falls and I was contacted by the home so I am happy that the resident's welfare and safety are maintained. Although the building works have been ongoing throughout the past year and the residents have not suffered at all although visitors parking at the home has been difficult at times. The programme of activities has been excellent including some visiting entertainers and on some occasions, visits to theatres have been organised.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My Grandmother has been at Clairleigh for nearly two years, we have found the home to very friendly caring and understanding to individual residents needs.
The staff often go above and beyond to ensure that the residents are happy, relaxed and treated with the utmost dignity.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My 89-year-old is well cared or, she is happy with how she is looked after and very grateful for the lovely carers at the home. It is well managed and the activities supervisor is exemplary. My Mum always smells lovely and is always treated with dignity, however, she behaves herself. Thank you Clairleigh for all the care you have given my mum for over two years and continue to provide.

How likely would you be to recommend Clairleigh Nursing Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

My mother has been a resident for almost three years and has received extremely good care and attention. Many of the staff have been exceptional in their dedication and sensitivity and have gone beyond their job requirement to make the residents feel safe and cared-for.
Major building work has recently cramped the lounge areas temporarily, but the activities manager has done sterling work in keeping the residents entertained and motivated.
I feel very confident that my mother is in safe hands.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

This is a very clean, well-managed home with caring staff. My mother enjoys her surroundings and is particularly complimentary about the staff, the food and her room. The home has been undergoing major renovations and this has not affected the quality of the services provided. It has a warm and friendly atmosphere.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I'm very pleased we have chosen Clairleigh for our mother at this stage of her life. Particularly considerate and effective management support/assistance has been provided to our family, providing reassurance at a testing time for all concerned. Good liaison with local hospital and GPs is evident. Caring and friendly nursing staff are always present to attend to mum's needs, with careful and respectful attention provided.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Clairleigh Nursing Home is a wonderful and unique nursing home. As soon as I went there I knew it was the right place for my mum. The building is beautiful with a very homely atmosphere. However, what makes Clairleigh really special is it's amazing and wonderful set of staff. They are truly dedicated, caring and kind and do everything they can to help. I know that my mum is in the best possible home - where she is loved and I can have the piece of mind and trust that she will always receive excellent care.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at Clairleigh Nursing Home for just over two years. She has received consistently good care which has resulted in her being very much part of the care home family. There has been a lot of change at Clairleigh, not only staff but major building works. Overall, this change has been handled well. My mother does not have dementia, so is not "the norm" when compared to most of the other residents. However, Claireleigh has respected and maintained my mother's dignity and provided stimulation that is essential.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Clairleigh Nursing Home just works. From the moment you walk in it just feels right. It is like home - not a care home or a nursing home - just home. From the amazing staff to the facilities and atmosphere you can't go wring with Clairleigh. Mum has been there for 18 months and there has been several changes but I have never doubted the ability of the staff to give the very best to all the residents. They genuinely care and it helps me sleep at night knowing that mum is in safe hands.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The home itself is very welcoming and comfortable, a real home from home. It has beautiful gardens, the food is good and all the residents are kept nice and they all look very happy.
Sadly Mum was only at the home for 3 weeks before she passed away. I could not have wished for better care in her final days. She was treated with great care dignity and respect and the staff were genuinely upset at her passing. There was no rush for us to leave and the Manager is a genuinely nice caring person. I would highly recommend this home to anyone.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt came to Clairleigh in April 2015.
The welcome she received was lovely and every member of staff made her feel so much at home. The standard of her room was excellent and I could not have wished for better care for her. Nothing was ever too much trouble and the carers and all nursing team went beyond expectations.
The manager was available to answer any questions. Thank you so much.

How likely would you be to recommend Clairleigh Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is currently a resident at Clairleigh Nursing Home. She is unable to walk and needs assistance with almost everything.

The staff - nurses and carers are first class. They really seem to genuinely care about their residents and try to make life enjoyable for them. My mother is treated with patience, dignity and respect and I want to thank the staff at the Clairleigh for all their help.

Mum's room is lovely with a nice view of the garden. The food is good too.

If there is a medical problem with mum then one of the nurses always telephones to let me know what is happening.

I would be happy to go to the Clairleigh as a resident if and when I become infirm.

How likely would you be to recommend Clairleigh Nursing Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

March 2016

'Commend' Status

Recipient: Clairleigh Nursing Home

Date: Tuesday 01 Mar 2016

more details

January 2016

5 Star Food Hygiene Rating

Recipient: Clairleigh Nursing Home

Date: Wednesday 20 Jan 2016

more details

5 Star Food Hygiene Rating

Recipient: Clairleigh Nursing Home

Date: Wednesday 20 Jan 2016

more details

April 2015

NAPA membership certificate

Recipient: Clairleigh Nursing Home

Date: Wednesday 01 Apr 2015

more details

March 2015

Outstanding in Well-Led

Recipient: Clairleigh Nursing Home

Date: Sunday 01 Mar 2015

more details

April 2013

Food hygiene level 5

Recipient: Clairleigh Nursing Home

Date: Monday 22 Apr 2013

more details

October 2012

Commitment to training

Recipient: Clairleigh Nursing Home

Date: Friday 12 Oct 2012

more details

Job Vacancies

Staff Profiles

No image found

B Bains

Job Title: Owner of the Home

Joined: 2011

Description:

Mr. and Mrs. Bains purchased Clairleigh Nursing Home in 2011. They have since invested their time and energy to bring the home to a very high standard. They take a keen interest in the well-being of the home and visit regularly making themselves known to the residents that live here. Clairleigh has developed an excellent reputation in the area for its high standards of quality care, and friendly and homely atmosphere.

No image found

K Bains

Job Title: Owner of the Home

Joined: 2011

Description:

Mr. and Mrs. Bains purchased Clairleigh Nursing Home in 2011. They have since invested their time and energy to bring the home to a very high standard. They take a keen interest in the well-being of the home and visit regularly making themselves known to the residents that live here. Clairleigh has developed an excellent reputation in the area for its high standards of quality care, and friendly and homely atmosphere.

Corina

Corina Constantin

Job Title: Home Manager

Joined: 2014

Description:

My role at Clairleigh Nursing Home is so varied, I enjoy being the Manager as well as still being a nurse and providing care to all our residents. Our goal is to ensure that all residents can enjoy their time at the home, create new memories and make new friends. We love having the families involved, the Home is very much part of their lives as it is ours and the residents.

No image found

Angelika Jermacz

Job Title: Deputy Manager

Joined: 2015

Description:

Dedicated to supporting the manager run the home as well as helping the nurses and the care staff. Helping to provide person centred care for all our residents.

Christine

Christine Easton

Job Title: Activities Manager

Description:

I am dedicated to making new activities and bringing in live entertainment. Talking to the residents and hearing their stories, always gives me ideas for activities and helps me better understand who that person is.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Clairleigh Nursing Home