Clairleigh Nursing Home

My grandparents have shared a room at Clairleigh for over 3-years, and as a family, we could not be happier with the care and attention they receive. As a member of the medical profession, I have been very impressed with the way the nurses and carers address the individual needs of my grandparents, especially my grandmother with Alzheimer's. They are treated with respect, patience and positivity, and Grandad once told me when feeling unwell that he had been "overwhelmed with care". The new manager and deputy manager are a formidable team with an 'open door' policy, and nothing is too much trouble. Also need to mention the superb activities organisers who do a wonderful job keeping residents active and entertained. They even organised a party to celebrate my grandparents' 60th wedding anniversary last summer. Clairleigh is a Covid-secure, warm, safe and happy environment, and when I visit, I always feel welcomed. Very happy to recommend Clairleigh to anyone looking for a care home.

Thank you.

My mother, who is in her 90s, frail and has dementia, is very well cared for at Clairleigh. All the staff I encounter are friendly and caring. The visiting limitations during the pandemic have been challenging for my mother and the family, but the management and staff at the home have communicated with me regularly and clearly, making things as easy as possible. I am happy to recommend this nursing home.

As I have been unable to visit my mother or speak to her directly I am unable to give an accurate review. However, the staff who greet me at the front door when I am making deliveries are all very welcoming and helpful. Prior to lockdown, my mother was very happy with her surroundings and the care she has received. There have been food issues when the chef had been changed. She has been kept save and Covid free!

Outstanding service at all times. Staff friendly, knowledgeable and supportive. Fantastic facilities - cinema, dining hall. Beautiful garden. Lots of weekly activities. Knowledgeable and supportive manager. Thank you for making my uncle's last few months good ones.

When my friend was being discharged from hospital, it was obvious that she could not go home immediately to look after herself. She was fortunate that there was a vacancy at Clairleigh. The assessment of her needs was carried out very sensitively. It wasn't long before it was obvious that this would have to be a permanent placement. It was not easy for her to give up her independence and despite being difficult at times the staff treated her with kindness and courtesy.

Everything is very good here.

I am particularly referring to the family day on Saturday the 27 July. My wife and I attended, as well as my sister and her husband. Fortunately, the weather was good and the party spilled out into the garden. It was a great opportunity to meet other residents and their families and it was very well organised with a good singer singing popular 50s and 60s songs. The bar was well run and the food was amazing, attractively presented savouries, cakes and fruit, and plenty of it. Well done Clairleigh, it was an excellent occasion.

I am my husband's carer he has dementia and walking problems. I needed a rest after 7 years of looking after him. We are self-financed so I chose Clairleigh. They were attentive, kine and he was always clean. There were lots of things going on to entertain patients.

Mum was resident at Clairleigh for just under 5 years until her death recently. The staff were caring, compassionate and attentive to her needs. Staff were friendly and treated Mum with dignity and respect. I felt happy in the knowledge that Mum was safe and looked after well by the team. The home was bright and clean. Since the refurbishments, there was plenty of space in the lounge area for the residents and their visitors to sit together as well as being able to find a quieter space to be with Mum when we visited.

Credit should also be given to the staff for creating a friendly and life affirming culture making it a pleasure to visit on a regular basis.

My 92-year-old father required palliative care. We looked at several homes and picked Clairleigh Nursing Home on the basis of the welcome we received. The care and attention given to as we viewed and that we weren't put under any pressure. There was not a day that we regretted that decision. Not only did they take extremely good care of my father but also showed care and compassion for his wife who visited every day. They also kept us well informed of everything concerning his care and treatment. An excellent facility.

It was a real home from home as far as it could be under the circumstances. I felt she was safe and happy.

This home was exactly what we were looking for. Mum had a wonderful but short time here. Everyone we came across was very helpful and nothing was too much trouble. There was always something going on for the residents from entertainment, pet visits and trips out. It was home from home.

My mother lived at Clairleigh Nursing Home for over 3 years until her death. She was very immobile and the carers and nurses were always cheerful, friendly and diligent in their care. The home is bright and clean and never smelt of anything unpleasant. The staff helped us organise an 80th birthday for mum and were really helpful.

Clairleigh is a lovely home with very caring staff and management. The home is clean with lovely rooms and excellent food. Nothing is too much trouble and all requirements are catered for., The staff, both the carers and nurses look after the residents with care, patience and compassion. Visitors are made to feel welcome. The owners are regular visitors and the home manager is very knowledgeable and knows each resident. The manager runs the home with care, giving an atmosphere of congeniality and safety.

Very caring respite period. Sometimes appears to be short staffed.

Excellent facilities. Amazing staff, caring, respectful, willing to help with all concerns. It's a pity the minimum wage is all that the carers receive, it should be more!

Thank you for looking after our mum truly caring staff until our mum sadly passed

Would love highly recommend xxx

The staff (all of them) and management went out of their way to make mums stay as pleasant as possible. They took the trouble to get to know mum- she wasn't just an elderly sick person.