Elizabeth Lodge

69 Pennington Drive, Enfield, London N21 1TG
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9.9 72 Reviews
  • Elizabeth Lodge, London
Elizabeth Lodge is a modern, purpose-designed care home in Enfield offering quality care in an elegant and stylish environment. The team provides personalised residential, nursing and respite care for older people, including those living with dementia. They also offer sensitive end of life care.

The team works together with families to get to know each resident, meaning they can create a personalised care and lifestyle plan that's tailored to their unique needs, interests and choices.

The home has spacious, furnished bedrooms, each with an en suite bathroom. Residents are welcome to enjoy the various lounge areas, the in-house cinema room and hair and beauty salon. Outside there are beautiful, landscaped gardens to enjoy.

Elizabeth Lodge is proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates the team's skill and commitment to delivering high-quality, person-centred care to residents at the end of their life.
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Care Provided by Elizabeth Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 87 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1487
  • Self-Funded Residential Dementia Care: from £1577
  • Self-Funded Nursing Care: from £1727
  • Self-Funded Nursing Dementia Care: from £1817
  • RESPITE Self-Funded Residential Care: from £1697
  • RESPITE Self-Funded Residential Dementia Care: from £1767
  • RESPITE Self-Funded Nursing Care: from £1937
  • RESPITE Self-Funded Nursing Dementia Care: from £2027

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Elizabeth Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Michelle Sampang (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission via Enfield Community Care NHS Trust
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009
  • Number of floors: 1

Room Information

  • Single Rooms (87)

Parking

  • Parking on-site

Elizabeth Lodge Reviews (72)

9.9

Elizabeth Lodge has a Review Score of 9.9 (9.943) out of 10, based on 18 reviews in the last 2 years.
Over all time Elizabeth Lodge has 72 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Elizabeth Lodge
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Total of 72, showing 1-20
Review from Andrea W (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful care home. Great caring staff. Very happy with everything.
Very welcoming and super helpful staff. Well done Elizabeth lodge . My dad has been here since February and I cannot fault the service
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Review from R S (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to Elizabeth Lodge after a 14-week hospital admission, and her previous care home was no longer able to meet her needs. I felt sure that Elizabeth Lodge was going to be a good fit for her but was still worried as her first experience of settling into the previous home had been very challenging
and distressing for her and the family. I need not have worried! Every single member of staff has gone above and beyond to ensure that mum has felt welcome, safe, secure and valued. They have taken their time to get to know her likes and dislikes, have asked for feedback from me and involved mum with the wonderful opportunities there are to interact with other residents and staff. I have honestly been blown away by this wonderful care home. It is such a warm, open and friendly place, and despite it being a little larger than I thought mum would like, it has a homely feel with a genuine and authentic person-centred and individual approach.
I hope mum will have many happy years here.
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Review from Sylvia Emma K (Daughter of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much for taking my mother to see Corteo at the Royal Albert Hall.
Thank you for organising everything- you have made my mum very happy.
She had a memorable day. Thank you also for the kindness shown towards my mother.
Reply from Fiona Madder, Reviews Team at Elizabeth Lodge

Thank you very much for taking the time to leave us feedback about your experience.We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks, the Care UK team

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Review from Jillian W (Daughter of Resident) published on 11 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for 8 months and has received excellent care and attention. The staff are very kind and caring and look after her very well. The home is well run and visitors are made to feel welcome. They are also very approachable.
Reply from Fiona Madder, Reviews Team at Elizabeth Lodge

Thank you very much for taking the time to leave us a review about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.

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Review from Stephen R (Son of Resident) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful place with great and caring staff. Have needed the facilities of Elizabeth Lodge since April 24 and they have provided professional care 24 hours a day. The staff remain attentive to all residents throughout the day.
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Review from Will R (Son of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elizabeth Lodge Talent Competition; incredibly well planned by the Lifestyle team, and brilliantly executed by all the staff and residents at the Care Home. Full of fun with the BBQ prior. Well done everybody!
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Review from S B (Daughter of Resident) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Elizabeth Lodge are very caring and kind. We are so grateful that our mum is well cared for and also has stimulation and fun too. Putting a loved one into a home is one of the hardest decisions to make, we were unable to keep our mum at home as her Alzheimer's was advanced. She is settled
at Elizabeth Lodge and it gives us great peace of mind to know she is safe and happy there.
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Review from Sophie C (Daughter of Resident) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Was at the Hawaii BQ yesterday with my mum who is a resident. From start to finish all the staff played a big part in making the day remarkable joyful, loving, caring and fun. Has been a brilliant day, well done once again to all staff, thank you for making it a day to remember.
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Review from R R (Son of Resident) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great Talent party by one of the staff for all the residents!
Lots of singing and great activities.
Fun and it engaged all residents who attended. All the staff were involved and everyone had a great time. Well done!
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Review from Bernard C (Son of Resident) published on 5 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Comfortable sleeping and sitting areas. Very well looked after gardens. Always some sort of activity going on including outings away from the home. Very clean and tidy. Rooms you can take your relative and have tea and cake with enough room for three or four people to visit at the same time. Quick and
plenty of information about your relative at all times.
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Review from A L (Daughter of Resident) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elizabeth Lodge looks after my mum beautifully. She's safe, clean and well-fed. When I visit they make me feel very welcome and I can go whenever I want. Elizabeth Lodge constantly makes the environment welcoming and the staff are marvellous. They have a restaurant experience which I think is great
and plenty of activities to entertain the residents. My only problem is that my mum doesn't join in very often but they always ask her. I know my mum feels safe there.
Reply from Fiona Madder, Reviews Team at Elizabeth Lodge

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.

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Review from Linda L (Friend of Resident) published on 9 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited a friend in Elizabeth Lodge and was delighted to see how friendly and approachable the staff were. It was wonderful to see how happy my friend is enjoying living at Elizabeth Lodge and enjoying all the daily activities that are provided. The staff are amazing, caring and do a fantastic job.
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Review from June B (Relative of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I looked at many Homes for my relative but Elizabeth Lodge outshone all the others by far. They provide excellent care and support in a comfortable setting. The staff are respectful and kind. Continuity of staff is also good. The family are so happy with the dramatic improvement in our relative's health
and wellbeing since moving here and feel grateful for the peace of mind that this gives us.
The menus are varied with good meal choices. The incredible recreation coordinator provides an abundance of activities and entertainment which includes regular trips and outings. There is also a large secure garden and outdoor seating area which is utilised for BBQs, parties etc. Congratulations to the management team for running such a wonderful home.
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Review from Jaine B (Sister of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elizabeth Lodge is a friendly happy home with compassionate staff committed to making a difference in people’s lives. The Customer Liaison Officer was my first point of contact and with her knowledge and help, my brothers' transition from the Community to a care home was seamless. The Lifestyle/Wellbeing
Team enables residents to choose and engage in the home's varied plentiful activities programme. The lead is confidence-inspiring with her creative and person-centred approach. They have helped my brother immensely by giving purpose and structure to his day. All staff seem happy in their individual roles and work together as a team delivering a high standard of care. The manager once told me she feels time is one of the best things a person can give. She encourages staff to engage with residents as much as possible which is evident all throughout the home. All are generous with their time which builds people's dignity and self-respect.
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Review from Fizul C (Son of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Elizabeth Lodge Care Home highly enough. The initial assessment was professional and comprehensive, and I was always kept informed. The transfer of my mum to Elizabeth Lodge went very smoothly. On arrival, mum's admission to her room went very well. All the staff were very kind, welcoming
and informative.
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Review from J W (Daughter of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so happy with how the staff in Tudor looked after our mother.
Anything we needed to know or understand was explained with patience and clearly. Everybody has shown so much compassion and care we could not ask for anything more than that. Thank you.
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Review from Raphael L (Son of Resident) published on 2 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have very a caring and affectionate manner. Always greeting patients by name. I am happy that we found this care home, as Mum seems to be happy and well looked after. Mum is checked regularly throughout the day. Her room is a good size, bright and kept clean.
Reply from Fiona Madder, Reviews Team at Elizabeth Lodge

Thank you very much for taking the time to leave us feedback about your experience.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time.
Many thanks, the Care UK team

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Review from Ali A (Son of Resident) published on 13 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elizabeth Lodge is a wonderful home for my mother. She receives excellent care and support at all times. It is such a relief to know Mum is well looked after with fantastic basic care, personal care and a good range of activities. It is also very reassuring that we can visit any time and made to feel
it is Mum's new home.
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Review from Presanna P (Son of Resident) published on 3 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is well looked after by the carers and nurses. Her complex needs are addressed well. Mum is treated with kindness and patience by all the team. There are always plenty of activities for residents and the home is kept bright, with displays regularly changed.
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Review from G S (Son of Resident) published on 23 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A friendly and compassionate home. The carers consider all the resident's individual needs and they seem attentive to them on a daily basis. Spirited carers seem happy in their work. The support of each other is openly evident. Sensible precautions keep their working environment safe for both carers
and residents.
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Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for Elizabeth Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.943 for Elizabeth Lodge is calculated as follows: ( (198 Excellents x 5) + (12 Goods x 4) ) ÷ 210 Ratings = 4.943
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elizabeth Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 87 registered maximum number of service users is 17.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (99)

Meet the Team (1)

Michelle

Michelle Sampang

Job Title: Home Manager Joined: 2004

I’m a nurse by training. I obtained a nursing degree in the Philippines and qualified as a nurse in the UK. I worked in the NHS here before making the move into the care home sector. I was keen to gain experience in a different setting, where I could make a difference to older people and get to know the people I care for. I’ve been working for Care UK since 2004.


Like any home manager worth their salt, I take pride in ensuring that we’re delivering superb care to every resident of Elizabeth Lodge. I’m focused on improving all aspects of what we do here. What makes it easier is that I have such a dedicated and supportive team. I love motivating and inspiring them to fulfil their potential while achieving excellent outcomes for our residents.


Although I’ve been a home manager for some time, I still get a buzz out of the simple things – like walking around the home, greeting residents and their families, and seeing everyone enjoying time together.

Frequently Asked Questions about Elizabeth Lodge

What types of Care is Elizabeth Lodge registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elizabeth Lodge have?

There are 87 Single Rooms.

What are the Facilities & Services at Elizabeth Lodge?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elizabeth Lodge to the centre of London?

9.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elizabeth Lodge to verify any information. View our terms and conditions. Elizabeth Lodge has an Enhanced Service - more info.