Elmwood

Staff are hard working, courteous and always patient with some grumpy residents. The home has morning and afternoon events to entertain. Food is wholesome. There are good help yourself tea and coffee facilities for visitors. During this very hot summer staff have made every effort to keep the home as cool as possible with plenty of fans. Unfortunately the building does not easily lend itself to provision of more air conditioning though consideration may need to be given to this if hot summers continue. The manager takes time out to meet residents and their families and seeks feedback. I am very happy with the care they provide.

My experience at Elmwood for the caring of my mother as been totally first class. The staff are simply the best - the new manager at Elmwood is outstanding. Always has time for you and is building Elmwood into a very special place, with some first-class management. Thank you all so very much for all you do.

management helpful

entertainment very good

Working closely with the staff + advising on the best care together, the family are happy mum sometimes get upset + angry staff know how to look after

I was a trustee of Mission Care until 2018. I used to visit the home on that capacity. I am very pleased to say that all the impressions that I gained at that time have been more than fulfilled in my recent visits to Elmwood since my 97 year old mother was admitted in September. The staff are brilliant, from the home manager to the domestics. All are kind, considerate and very friendly. My mother is extremely happy and very well cared for.

I am a frequent visitor and I am impressed with the staff and management how quick to sort out anything that may arise with my mother. My wife and I appreciate all the hard work everyone puts in to looking after their residents.

This care home is fantastic, my dad is very well cared for. The whole team of staff work well in looking after his care and medical needs. They have a pastoral care team who visit and chat with my dad and also support families and residents. We love all the activities and celebrations they hold here.

We were very pleased to secure a place at Elmwood for mum on her discharge from hospital. We were very happy with the excellent care given there, which allowed mum to continue to recover & improve her mobility. Although she initially found it hard to settle, staff were very caring & supportive to us as a family through this period. At this time there were a lot of very unwell residents, so activities were not so evident, that would be my only concern.

Not compulsory residents choice. This is the home that didn't give up on him.

Mum has been at Elmwood for about 2 years now. She has recently started having palliative care. When she was taken into hospital in January our family was told that she had days and at best weeks to live. Mum returned to Elmwood and because of the amazing care she has received she is still with us. So we as a family would like to say a big thank you.

In the few months that my mother has been at Elmwood, she has improved both mentally and physically. She has settled so much better than we imagined. She is well cared for by the kind, attentive and caring staff. Staff make an effort to care for each individual's needs with dignity and respect. She likes the food. The residents have daily activities, which they can join in with if they want to. We as a family have always been warmly welcomed, as have her friends. The home has recently had a makeover making it light and bright and her room is kept spotless. I feel the home to be well-led with the managers having a close working relationship with all members of staff, carers and nurses.

Dad went into Elmwood for respite in March 2024. He came home but then realised his needs were far better met in Elmwood than carers at home. He eventually went back into Elmwood in June 2024 and I am relieved seeing how he is being looked after. The staff all go above and beyond for him and there's always a warm welcome upon entering Elmwood.

The staff generally excellent and the manager very helpful.

My husband has been in Elmwood nursing home for just over two years, in the final stages of Parkinson's Disease. He has always been very well cared for. The care staff are helpful, sympathetic and always professional.

What we really appreciated was how they showed such kindness and compassion in my dad’s final days and enabled us to spend as much time with him as possible and treated all of us with such dignity, which we will be forever grateful for. I know my father certainly appreciated the care he received from all the wonderful staff.

Helpful staff, a lot goes on behind the scenes.

Today the home put on a tea party in memory of my auntie and other residents spoke about her and staff spoke about her and it was a great tribute to her memory.

It is excellent here, and my brother is well looked after. He is receiving the best care in Elmwood. The staff are so nice, friendly and very helpful.

Very pleased with the treatment and care.