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- The Fountains Care Centre care home







The Fountains Care Centre is an important part of the community, providing residential and nursing care, in addition to specialist care for those living with dementia.
The rooms are all en-suite. The home is a modern three-storey building, with a mix of private and communal areas for residents to choose to spend their time in.
An experienced and multicultural care team strives to deliver personalised care to those living within the...
Care Provided by The Fountains Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Fountains Care Centre for full pricing details and T&Cs.
Contact The Fountains Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Claire May(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (2)
Visiting
- No restrictions.
Parking
- Free parking.
The Fountains Care Centre Reviews (69)
The Fountains Care Centre has a Review Score of 9.7 (9.691) out of 10, based on 35 reviews in the last 2 years.
Over all time The Fountains Care Centre has 69 reviews.
It's a place where empathy and a delightful ambience converge to offer excellent care.
Thank you for your comments, we are so pleased your nan is happy and we really enjoy caring for her.
I highly recommend this care home for your loved ones. The beautiful garden creates a serene atmosphere and the staff's friendliness ensures a warm and welcoming environment for residents like my nan. It's a place where compassion and a pleasant atmosphere come together to provide excellent care.
Thank you so much for your comments, we are please you are happy with the care.
My mum has been in the home for about eighteen months and the care and support she receives is amazing. Her quality of life has dramatically improved due to the care and intervention she receives daily. And as a family, we have peace of mind that she is getting the care she needs. Every member of staff, no matter what their role, contributes to the care, treating residents with dignity and respect.
Thank you, Steve, we appreciate all your kind words and support you continue to give the home.
I believe our experience, as a family, at The Fountains Care Centre has been brilliant. The home and staff have always been very supportive and caring which has, no doubt, had a positive effect on my nan. Whenever we have any questions or concerns regarding my nan, they are always willing to stop what they're doing and help in any way they can. The staff communicate with us very well regarding any key updates when needed.
Thank you for your comments, we really appreciate your feedback and are so happy your nan is doing well.
Staff and management are excellent.
Thank you for your lovely comments. We really enjoy caring for your gran.
From management and office staff, nurses, carers, cleaners and laundry, kitchen and maintenance have all been polite.
If I have had a query they have put me in the right direction.
Thank you for your kind review. We enjoy working with you and appreciate everything you do for the home.
My dad was given a bed at The Fountains, he was very poorly but unfortunately passed away on 05/03/23. He was on Nigeria ward, the care and empathy given to him in his last few days went beyond the call of duty of the carers and management who looked after him. We, as a family, are so grateful and he was able to pass away with dignity even to the extent two members of the care team escorted him to the hearse so he wasn't on his own, which was exceptional!
As far as I'm concerned, my aunt spent the last three years of her life in the best possible place, she had the best care and support from all nursing, carers, cleaners, activities and office staff which I believe is all due to good management. I have ticked all boxes excellent with good reason. When I first left my aunt there I felt like I was leaving a child in nursery for the first time but as time went on, she needed me less and less and to me that's the loudest unspoken words to say, I'm happy here.
Thank you for your kind words. She was an absolute pleasure to be with and is missed by her friends and staff.
Dad was a resident at the Fountains. From the moment that we viewed the home as a potential place for Dad to be transferred to from hospital/rehab we knew this was the one. The care and compassion that were shown to Dad during his time there were second to none. Nothing was too much trouble, the staff were incredible, kind, caring but also efficient and knowledgeable. Sadly Dad has passed away but collectively as a family we are so grateful for everything that the staff did for Dad and for us all.
My great aunt was always very independent and I thought she might struggle to adapt to the home after a fall and brief hospital stay. I was so pleased to hear how happy she is now and that she has told my mother that she wants to stay. She seems very content and settled and has a good rapport with the staff. It is such a pleasure to see her happy and relaxed. I cannot thank the staff enough, everyone has been so kind, helpful and supportive. Thank you.
My dear Dad has been a resident in the Fountains Care Centre for nearly 3 years, up until his recent passing. During this time, we as a family, saw many changes and challenges that the lockdown brought to the home. We have been thoroughly supported and considered during these times by the wonderful new management team and all the amazing staff in all areas of the home. Dad was so happy in his lovely little room by the garden, he always seemed content and comfortable, whenever we visited. Although Dad was initially admitted for straightforward adult care, his medical needs became specialist through the years and the medical staff were professional and attentive in response. The care staff are genuinely interested in looking after the residents to the very best of their abilities and show actual love and sincere affection to all the residents. The management and all their devoted teams work so hard together to provide a happy, secure and welcoming experience for residents and their families. Thank you to you all.
Thank you very much for your lovely comments, it has been a pleasure to know your father and his wonderful family.
My elderly neighbour has been a resident in the Fountains Care Centre since February 2021. It took quite a few months for him to accept that he was in the best place for his health and well-being but thanks to all the staff (including Admin) he is now a much happier and more contented man. His room overlooks the beautifully improved garden area in which he now takes a huge interest in the planting of flowers, shrubs and vegetables. All the staff have encouraged and helped with his much-improved state of mind and it's thanks to them that he has a smile on his face when we visit him every week. The Fountains is always spotlessly clean and there is a friendly and welcoming atmosphere every time we visit. Thank you everyone at the Fountains for the kindness and patience you show not only to the residents but also to the visitors.
Thank you very much for your lovely comments and we are so pleased that the garden improvements are having such a positive impact.
My mother has been cared for here for over three years and for her, it is her home. She feels comfortable and cared for by staff who are attentive to her care needs. There are checks on her every hour. The building has been decorated recently and looks like a modern home with a relaxing feel. The managers are very knowledgeable and helpful. They will always get back to you with any queries. Every effort is made to follow COVID guidelines, whilst trying to make life normal for residents. What I would say is that Fountains have come a long way since their inspection earlier in the year. Many improvements have been made and they have listened to residents and their families also about what they wanted.
Thank you for trusting in us to make the improvements we said that we would and for your support to make this happen.
My uncle was very well cared for during his 12-month stay in The Fountains Care Centre, and I would want to thank all the staff for what they did for him. Our family did not know what to expect from a care home but we can safely say that our expectations were surpassed. We felt reassured to know that he was in good hands and any issues would be dealt with immediately and that we would be kept fully up to date with these, as well as his general state of health. Covid restrictions, combined with living far away, limited our ability to visit him, but whenever it was possible we were well accommodated by the home and they did all they were able to let us see him. Thank you to all at The Fountains, your efforts and kindness in looking after my uncle are truly appreciated.
My sister has been at The Fountains for three years now. The staff and care of her have been very good, especially good this year. Throughout the pandemic, I can't praise them enough.
Thank you; your feedback is very important. Regards.
Our mum went into The Fountains during the first lockdown last June, so we had to do our research entirely online. I have always found the staff approachable and very caring. I had our first face to face visit last Thursday after my negative Covid test and found the home to be as good as it looked online, very clean, bright and airy. I would certainly recommend The Fountains to anyone.
I can't fault this care home. The staff are fantastic and have done all they can to meet my husband's varied needs. My husband is well looked after, the food is very good, and he has put on some much-needed weight, but most of all, my husband is happy.
Making the decision to move my Nan into a home to provide her with the support for her Dementia was one of the hardest things we have ever done. Upon arriving at the home to view it we were unsure as what to expect but the staff were so welcoming and kind, they reassured myself and my grandad and we decided this was the place for my nan. She has been there for just under 4 weeks now and she is getting the care, kindness and love she needs especially at this time as we are unable to give her a cuddle and only do window visits due to Covid. The staff are patient and supportive to her needs and support us also as they know that this is an awful decision; we call twice a day to check on her and the staff are always happy to give us an update. Being hesitant to place her in a home I really do believe this is the best place for her to receive the 24 hours care we were unable to give her. We are all extremely grateful.
The carers are good and pro-active, helpful and treat the residents with respect.
The manager of the home is very lovely, she's knowledgable, very competent and very helpful, show's empathy and has a can-do attitude. She even finds time in her busy schedule to visit my mum in her room to check on her welfare and have a good conversation with her
The home is in a lovely residential area, it comes with all the usual facilities, is in a modern building and has a lovely garden and car parking facilities.
All the best to you and your family.
He also needed someone to shave for him, but these things were not done.
When he returned home he was smelling badly and unshaved. Please can you improve in these areas.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 February 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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