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- The Fountains Care Centre care home







The Fountains Care Centre is an important part of the community, providing residential and nursing care, in addition to specialist care for those living with dementia.
The rooms are all en-suite. The home is a modern three-storey building, with a mix of private and communal areas for residents to choose to spend their time in.
An experienced and multicultural care team strives to deliver personalised care to those living within the...
Care Provided by The Fountains Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Fountains Care Centre for full pricing details and T&Cs.
Contact The Fountains Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Claire May(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (2)
Visiting
- No restrictions.
Parking
- Free parking.
The Fountains Care Centre Reviews (69)
The Fountains Care Centre has a Review Score of 9.7 (9.691) out of 10, based on 35 reviews in the last 2 years.
Over all time The Fountains Care Centre has 69 reviews.
I was a bit apprehensive about my aunt going into care, because of stories I had heard from people other experiences with other care homes. I could not of wished for a better care home. It is clean, friendly and a happy environment. Greeted by staff with a smile, and they could not do enough for me or my aunt. She was only there just over a week but that week she was comfortable, looked after and treated so well. The staff were always there to give you a cuddle if needed, when upset, I would like to thank each and everyone of you for an amazing job.
Thank you for the wonderful review- it was our pleasure
My mum was admitted from hospital as she needed more care than she was getting at home. The staff were extremely tolerant and understanding of her occasional outbursts and the activities varied and appropriate for residents varying conditions. We were well updated about her and looked after very well as relatives of her. Thinking of reserving a room for when I need it !!
Thank you for your review, it was a pleasure to look after your mum. Thank you for trusting us with her care and it wont be the same without her or your visits!
Fountain's Care Home in Raynham has been a wonderful place for my father. He is on Victoria falls Ward, where the nursing staff have been absolutely outstanding in managing his medical care. They are attentive, professional, and show real compassion in everything they do. All the staff are warm, caring, and supportive, and the management team is equally excellent. It's a fantastic care home, and we feel very reassured knowing he's in such good hands.
Thank you for your kind words, they are really appreciated by everyone.
This place is run like a well-oiled watch.
Thank you for your review. She was a pleasure and always ready with a witty line or two.
The home is amazing. All members of staff are wonderful, professional and caring. It feels like going from home to home. Nothing was too much trouble for any team member. There are activities for residents. Food is excellent and the home is spotless. Nothing I can write can do this home justice. The level of care is exceptional. I cannot recommend this home highly enough.
Thank you for your lovely comments, it's our pleasure to help.
Absolutely amazing. Staff are fabulous. Great care from start to finish. Thank you for everything you did for my dad.
Thank you for trusting us with your Dad at that difficult time, he was a pleasure as were you all. A wonderful family. Many thanks.
My father-in-law went to The Fountains Care Centre in May 2024 on his request and since he has been there he has gone downhill due to his age but the staff and carers have treated him with love and dignity, listening to his wants and wishes. Nothing is too much trouble even though it might not be done there and then. Well done staff.
Thank you for your lovely comments. He is a pleasure to have with us. I have noted that some of the ratings are lower than we aim for, so if you have any ideas or suggestions on how these areas can be improved then don't hesitate to let us know. My door is always open for feedback.
Excellent.
Thank you for your comment, we appreciate you trusting us to care for him during his stay.
Although my review is for January 2025 I can go back to May 2024, when my father was first admitted to The Fountains Care Centre. I have always observed that the staff at The Fountains are very friendly, always ready to address any concerns I may have. The nurses always find time, no matter how busy they care to discuss any medical problems my dad might have. As everyone in The Fountains knows I try to take my dad out as much as possible and it's never too much trouble for the staff to make Dad a cuppa or give him an Afters which I know he appreciates on our return.
Your dad is such a pleasure to have with us, always ready with a witty comment - which we love.
I have found The Fountains Care Centre very good and the staff are excellent. If I have had any questions or worries the management team have been excellent, nothing is ever too much trouble.
Thank you for your lovely words, it means a lot to have positive feedback.
They are very friendly and make my mum as happy as possible. There is a homely atmosphere, it is very clean and well decorated. There are various activities and the staff are all approachable and helpful.
She is truly a pleasure to have with us. Thank you for your lovely words.
Sadly Dad's condition deteriorated quickly but as a family, we took so much comfort from the fact that we were able to get him out of hospital and back to The Fountains for end-of-life care. The care that they provided surpassed all of our expectations and we will never forget the kindness and respect they showed towards Dad and the family in his final days.
I would have no hesitation in recommending The Fountains to anyone.
I know his stay was shorter than we all wanted, but it was a pleasure to support him and you as a family. Thank you for your kind words it means a lot to all of us.
We have found the staff to be very helpful and caring. They take really good care of my father and whenever he has been unwell they very quickly take action. They always seem to have his interests at heart and notify me immediately if there is a problem. I would just like to add that the medical team are excellent.
Thank you for your review and kind words. It is a pleasure to have him here.
We would like to thank the manager and admin staff for all their help and support. The care given to my brother while he was staying here was excellent all the care staff and nursing assistants were very kind and caring to him. All the residents are well looked after and entertained. The rooms are clean and tidy and well maintained.
Thank you for your kind works and we are glad that he managed to return to the family home.
On the 2nd of September 2024 The Fountains Nursing Home had a staff appreciation for the carers on the patioed gardens. Despite the occasional rain we were entertained by a singer for two hours and a superb buffet with chocolate fountain which was very popular. Carers were encouraged to bring their children to join in the fun with face painting. When the singer had finished we were entertained by a saxophonist for another hour, he was amazing. My husband was delighted and so was I.
Thank you for your lovely comments. It was a great day enjoyed by all. Think it is going to be an annual occasion now as so well received.
The leadership/management is very good indeed and are very professional and approachable at all times.
All staff are very nice, polite and approachable at all times and are excellent when dealing with and supporting residents.
Always very clean in all areas of the home.
To be honest I can’t fault this care home in the slightest and I am very pleased this is where my father is now residing and receiving the utmost care and attention he needs at all times.
Thank you for your positive comments, we always do our best for everyone as much as we can.
Before mum arrived at Fountains we had a mixed experience of the residential home. The last one was particularly bad. Fountains was a great choice we have not once regretted! All the staff are caring and professional. They engage with mum one to one and she has a happy relationship with them. We trust them to take the best care of our mum to communicate effectively when needed and are always looking to improve things whenever possible which includes engaging monthly with families.
Thank you for your kind comments. We always try and do our best and it is really pleasing to hear that it is effective.
I am very happy with the care Mum is receiving. The managers and staff are always kind, caring and supportive and often go that extra mile for the residents and their relatives. The introduction of the activity table and redecoration of the Garden Room, corridors and other parts of the building have been a great success.
Thank you for your lovely comments. She is a pleasure to look after, and always makes us smile.
The buildings, rooms and bathrooms are clean. Residents have access to a range of activities, good food choices and options where to eat meals. Residents have fast and easy access to health professionals, such as GPs and dentists.
On the whole, residents are seen as individuals, not as statistics. This in turn promotes dignity and positive self-esteem.
Thank you for your comments, we really appreciate your continued support and how lovely you always are when visiting!
The Fountains Care Centre is very well-run and has a homely feel. All the staff, from cleaners, office staff, carers and management, are friendly and approachable. My mother-in-law is treated with dignity and excellent care at all times. Lots of improvements have been made to the decor to give it a "home-from-home" feel. There are always lots of activities/events going on to keep the residents entertained and happy.
Thank you for your comments. We wanted to create a home environment so I am pleased you and your loved one are happy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 February 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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