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The Fountains Care Centre

12 Theydon Gardens, Rainham, London RM13 7TU
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The Fountains Care Centre, Rainham
The Fountains Care Centre, Rainham
The Fountains Care Centre, Rainham

The Fountains Care Centre is an important part of the community, providing residential and nursing care, in addition to specialist care for those living with dementia.

The rooms are all en-suite. The home is a modern three-storey building, with a mix of private and communal areas for residents to choose to spend their time in.

An experienced and multicultural care team strives to deliver personalised care to those living within the...  

Care Provided by The Fountains Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450N/A
Nursing CareFrom £1,450N/A
Nursing Dementia CareFrom £1,450N/A

Contact The Fountains Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Claire May(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • No restrictions.

Parking

  • Free parking.

The Fountains Care Centre Reviews (69)

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9.7

The Fountains Care Centre has a Review Score of 9.7 (9.691) out of 10, based on 35 reviews in the last 2 years. Over all time The Fountains Care Centre has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from J G (Wife of Resident) published on 18 September 2019 Submitted via Postal Card
Overall Experience

The whole service of this nursing home is above and beyond any of my expectations. Being a qualified NVQ carer myself I have been in the care field for over 30 years. The whole of the staff from the manager down is first-rate.

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Review from J N (Daughter of Resident) published on 8 May 2019 Submitted via Postal Card
Overall Experience

My father has been a resident here for six months. The staff are very caring and kind. The care my father has received has been very good. The staff always do their best to make sure that we are kept informed about my father's care.

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Review from Ana S (Wife of Resident) published on 20 March 2019 Submitted via Postal Card
Overall Experience

I just met a member of The Fountains on the 9th February 2019 and was in Fountains on 11th February for the first time but the room (my husband's) was extremely clean. I liked the laminated floor instead of carpet (more hygienic). The furniture was in good condition. The decoration is very beautiful. The nurse was concerned about very important points (e.g. Security, medication with labels). I was asked to help to fill in a very intense form where food, incontinence cloths, mobility etc all was included.

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Review from Keith G (Father of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience

Excellent procedure for admittance. Staff extremely helpful and caring. Managers sympathetic and cannot do enough for you as a difficult time.

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Review from S P (Son of Resident) published on 8 January 2019 Submitted via Postal Card
Overall Experience
I have found the care of my mother to be very good. The staff have been very attentive to my mother and our family when visiting.

My only concern has been on the one occasion, my family and I tried to contact the home one evening, for a progress report on my mum's welfare and the request for her to receive a doctors visit. We were unable to get anyone to answer the phones after 8 attempts by myself and 8 from my sister. This necessitated me to visit the home at 10 o'clock in the evening.

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No Rating
Review from John C (Son of Resident) published on 15 November 2018 Submitted via Postal Card
Overall Experience
My mother has been a resident of The Fountains Care Centre for almost 7 years.
The care has been good and we have been grateful for the care she has been given.

Thank you.

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Review from Neale R (Son of Resident) published on 15 November 2018 Submitted via Postal Card
Overall Experience

The Fountains provide good care to my father. My father is looked after with care and consideration to his needs. The staff are friendly and treat my father with respect. The facility is kept clean and provides a comfortable environment for the patients. My father seems settled at The Fountains Care Centre.

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Review from Norma C (Niece of Resident) published on 20 August 2018 Submitted via Website
Overall Experience

Each time I have visited The Fountains I have been impressed by the friendliness of the staff, combined with the degree of care and kindness shown to my aunt. She is bed-ridden and extremely frail, and, from what I have observed, she is treated with dignity and respect and given excellent nursing care. She feels she has made friends among the staff and is very content to spend the remainder of her days in their care.

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Review from Steve (Nephew of Resident) published on 8 June 2018 Submitted via Website
Overall Experience

My aunt has dementia and the level of care is appalling. At least one fall has gone unrecorded, and no care plan was put in place after the fall. The reports the care home create are full of conflicting information and social services have advised we move our aunt to another home as she is not receiving the level of care she deserves. My aunt has been left without clean clothes for just over a week, no one at the home can tell us why. The room she is staying in isn't always clean and sometimes there are not even sheets on the bed. The rooms are very nice when they're clean.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 February 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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