The Harefield Care Home

Hill End Road, Harefield, Uxbridge UB9 6UX
Review Us
9.2 62 Reviews
  • The Harefield Care Home, Uxbridge
Set back on a quiet street in the quaint village of Harefield, near Uxbridge in Middlesex, The Harefield Care Home provides person-centred nursing and nursing dementia care to older people.

Spending time getting to know the people they care for, the team work hard to promote a lifestyle that residents enjoy, filled with things to look forward to each day. Whether it be participating in the wide ranging wellbeing and activities programme or enjoying the peace of quiet of the slower days, residents are always empowered to lead their best lives.

Community is an integral part of life at the home, and the team at The Harefield regularly plan events with local schools, charities and businesses in the area so that residents can get involved with their community.

Purpose-built and recently refurbished, The Harefield offers comfortable sitting rooms, space for residents to enjoy their hobbies and interests and a welcoming dining room to enjoy mealtimes. The stunning garden and patio is the perfect spot to spend time with friends and family, while residents can also enjoy a range of other onsite facilities including a hair salon, nail bar and a library service to suit the book worms.
Show The Harefield Care Home on the Map

Care Provided by The Harefield Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1867
  • Self-Funded Nursing Dementia Care: from £1867
  • RESPITE Self-Funded Nursing Care: from £2056
  • RESPITE Self-Funded Nursing Dementia Care: from £2056
The price(s) shown are provided by the care home. Contact The Harefield Care Home for full pricing details and T&Cs.

Contact The Harefield Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact The Harefield Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rebekah Axford (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (40)

The Harefield Care Home Reviews (62)

9.2

The Harefield Care Home has a Review Score of 9.2 (9.231) out of 10, based on 6 reviews in the last 2 years.
Over all time The Harefield Care Home has 62 reviews.

Overall Experience
  • 35
  • 20
  • 3
  • 2
  • 2
Date Published
  • 62
  • 4
  • 5
  • 6
  • 56
Reviewer Connection to The Harefield Care Home
  • 22
  • 9
  • 8
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from Kathleen G (Sister-in-law of Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found Harefield a caring and reliable home for my sister-in-law over the last eight years.
She has always seemed settled and comfortable and the carers always have time for her, that I have seen.
Her clothes have been clean and changed as far as I'm aware. Feeding is a problem at times as
she plays with food at times rather than eating it. I think they do their best though to manage this problem. It's also nice to know chiropody and hairdressing are an option in the home.
Reply from Simone Berkeley, Customer Service Advisor at The Harefield Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your sister-in-law being settled within the home, and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann G (Daughter of Resident) published on 28 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a very hard decision to make when a nursing home had to be found for my mother, but after a long search, I found the best! The Harefield Care Home. My mother is treated with kindness, respect and dignity and has great person-centred care. The manager is a great role model, very supportive and
is never too busy to see me . The atmosphere is homely. The cleanliness is excellent the food good and every member of the team shows professionalism at all times.
Reply from Rose Pickering, Customer Service Administrator at The Harefield Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.2 (9.231)

Overview of Review Score

The Review Score of 9.2 (9.231) out of 10 for The Harefield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for The Harefield Care Home is calculated as follows: ( (67 Excellents x 5) + (5 Goods x 4) ) ÷ 72 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.3 Points relating to the number of positive Reviews for The Harefield Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 = 3.55
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 6 Positive Reviews ÷ 8 = 0.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (7)

Meet the Team (1)

Rebekah

Rebekah Axford

Job Title: Home Manager Joined: 2020

Introducing Rebekah Axford
Home Manager at The Harefield, Uxbridge


What does ‘kindness’ mean to you?


“Doing anything from the heart, going above and beyond what is expected, sacrificing your own needs and respecting others”


As a dedicated healthcare profession, Rebekah has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at HC-One since 2020, Rebekah closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what made her choose to work in the care sector, Rebekah remarked:


“I find it satisfying and rewarding. Every day is different there isn't a day that is boring! I love working with people and helping people.”


Rebekah has also achieved much outside of work, with her proudest achievements coming in the form of summitting several mountains around the world such as Mt. Kilimanjaro, Mt. Kala, Patar/Base camp of Mt. Everest, Machu Pichu and also cycling in the Artic. Also achieving all possible driving licenses, PCV/LVG/HGV and so on.


Outside of work, Rebekah welcomes challenges and adventures, she enjoys adrenaline activities and being on the edge of her abilities.


If you would like to find out more about The Harefield, Rebekah would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Harefield Care Home to verify any information. View our terms and conditions. The Harefield Care Home has an Enhanced Service - more info.