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Harts House Care Home

Harts Grove, Woodford Green, London IG8 0BF
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Mum chose this home and she certainly chose well. A big thank you to all the staffA W(Daughter of Resident/Service User)
Harts House Care Home, Woodford Green
We have been really pleased with the quality of care. All the staff are kind, compassionateL L(Daughter of Resident/Service User)
Harts House Care Home, Woodford Green
Clean rooms and a very calm and relaxing environmenE R(Husband of Resident/Service User)
Harts House Care Home, Woodford Green

Harts House has well-trained, experienced staff who strive to provide a high standard of nursing, residential and dementia care.

They’re here when you and your loved ones need them most. For planned respite or last-minute trips. A safe space to recover after an operation, to experience what their home’s like before moving long-term, or to simply relax. Whatever the reason, their doors are open.

The home provides accommodation designed with comfort...  

Care Provided by Harts House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,465From £1,610
Residential Dementia CareFrom £1,415From £1,555
Nursing CareFrom £1,600From £1,760
Nursing Dementia CareFrom £1,650From £1,815

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Contact Harts House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Louise Keegan (Interim Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: -1

Room Information

  • Single Rooms (60)

Visiting

  • We’re half a mile from Woodford tube station, which is on the Central Line. If you’re driving, we’re less than two miles from where the North Circular meets the M11.

Parking

  • On-site parking available.

Harts House Care Home Reviews (63)

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8.9

Harts House Care Home has a Review Score of 8.9 (8.888) out of 10, based on 9 reviews in the last 2 years. Over all time Harts House Care Home has 63 reviews.

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Showing 63 reviews matching selected criteria
Review from Veronica A (Daughter of Resident) published on 12 October 2015 Submitted via Postal Card
Overall Experience

Much needed respite for both parents. They came home well rested and cared for. Staff were caring and supportive. Management went out of their way to be helpful.

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Review from Andrew M (Son of Resident) published on 2 October 2015 Submitted via Website
Overall Experience

My Mother spent her last days here, in some very pleasant surroundings. The staff were on the whole friendly & approachable, a nice atmosphere for residents and visitors. The care she received was good; I would like to thank them very much for their help and understanding at this very difficult time for me, my dad and sister.

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Review from Pat (Resident / Service User) published on 1 October 2015 Submitted via Postal Card
Overall Experience

There is a pleasant atmosphere. One is given a choice of meals sometimes meat is a bit tough. We have breakfast and supper on a tray in our room and lunch in the dining room. There is a lounge, armchairs for activities on five days. One can sit in open at tables overlooking attractive well-kept garden. Shower twice a week- ones standards slip a bit. Meetings, residents, staff, management and relatives at regular intervals. There is camaraderie. It must be quite hard pushing us about in wheelchairs when necessary I can walk in any room using a stick. We have TV set in our room - Watch in bed until 10pm with round down or switched off.

Reply from Harts House Care Home, Bupa Care Homes at Harts House Care Home

We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of the food served at one of our homes. We would like to contact you so that we can discuss this in more detail and investigate it fully. Please can you contact our customer services team on feedback@bupa.com so that we can give you a call you to discuss this feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 September 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 09 August 2026

Harts House, a beautiful home based in North East London, warmly welcomes those in need of a range of residential and nursing care, including specialist Parkinson’s and dementia care.

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Awards / Recognitions (8)

  • 30 Jan 2026Recipient: Bupa Care Homes
  • 31 Jan 2025Recipient: Bupa Care Homes
  • 28 Feb 2023Recipient: Bupa Care Homes

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