
Hill House has been an unexpected blessing for our familyRebecca M(Daughter of Resident/Service User)

The service, love, care and support received from the staff was second to noneJeanette G(Daughter of Resident/Service User)

The food was excellent and tailored to my mums likesIan D(Son of Resident/Service User)

Hill House has been an unexpected blessing for our familyRebecca M(Daughter of Resident/Service User)

The service, love, care and support received from the staff was second to noneJeanette G(Daughter of Resident/Service User)

The food was excellent and tailored to my mums likesIan D(Son of Resident/Service User)

Established in 1954 and now celebrating over 70 years of Care, Hill House Care Home is part of a third-generation family-run small group of Care Homes based in Surrey. Specialising in twenty-four-hour Nursing and Personal Care for older adults and supported by a skilled team of Registered Nurse Managers, Hill House provides a high standard of Nursing Care to meet the changing requirements of each resident.
Well located in a beautiful,...
Established in 1954 and now celebrating over 70 years of Care, Hill House Care Home is part of a third-generation family-run small group of Care Homes based in Surrey. Specialising in twenty-four-hour Nursing and Personal Care for older adults and supported by a skilled team of Registered Nurse Managers, Hill House provides a high standard of Nursing Care to meet the changing requirements of each resident.
Well located in a beautiful, leafy location in Kenley, the larger of the group's two homes offers a welcoming and lively atmosphere, accommodating up to 60 residents.
Founded in 1954, Hill House was originally a family home and has been wonderfully maintained with a purpose-built extension in 1990, as well as an extensive refurbishment in 2014. With ongoing developments, contemporary décor and a light and spacious environment, Hill House offers a real home-from-home setting and continues to meet the highest possible standards.
The CQC Registered Home Manager and the Clinical Lead manage Hill House with daily hands on input from the owners. There is a full catering team preparing delicious home-cooked meals for residents, led by a head chef, as well as in house activities and entertainment coordinators who plan regular events to suit the residents.
Hill House was awarded Care Home of the Year in the 2022 Gold Standards Framework awards and is accredited with Platinum status for End of Life Care, and was awarded Top 20 Small Care Home Group in the 2023 Carehome.co.uk awards.
Care Provided by Hill House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees include general Nursing and Personal Care, all meals, in-home activities, and laundry services and are dependent upon the type of bedroom chosen. There may be an additional charge if a specific higher level or complex nursing care is required.
Nursing fees are also inclusive of the NHS Funded Nurse Care contribution of £254.06 per week. If a resident is eligible then this will be deducted from the prices listed.
Sundries, such as: hairdressing; chiropody; physio; external activities; and newspapers, are at an additional cost.
The price(s) shown are provided by the care home. Contact Hill House Care Home for full pricing details and T&Cs.
Contact Hill House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Carey Care
- Private Owned
Person in charge
- Grace Urbaczewska (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
Room Information
- Single Rooms (48)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (11)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Open visiting
Parking
- Free parking available on site and on street if required
Hill House Care Home Reviews (97)
Hill House Care Home has a Review Score of 9.7 (9.702) out of 10, based on 17 reviews in the last 2 years.
Over all time Hill House Care Home has 97 reviews.
During my period of convalescence at Hill House, I received warmth and kindness from the friendly and caring staff. Any assistance I required after my knee operation was given promptly and efficiently day or night. I had excellent accommodation with good and well-prepared meals. I felt happy and...
During my period of convalescence at Hill House, I received warmth and kindness from the friendly and caring staff. Any assistance I required after my knee operation was given promptly and efficiently day or night. I had excellent accommodation with good and well-prepared meals. I felt happy and cared for during my stay and thank all concerned for helping me on my road to recovery.
I had a very good experience, having reluctantly put my husband in care. Staff overall were good, with some outstanding in their standard of care. I was recommended to Hill House and felt it was right on my first visit. I was treated with care too, which was a great help in my husband's last days....
I had a very good experience, having reluctantly put my husband in care. Staff overall were good, with some outstanding in their standard of care. I was recommended to Hill House and felt it was right on my first visit. I was treated with care too, which was a great help in my husband's last days. Generally, a very nice atmosphere with staff cheerful and welcoming, I have no regrets for choosing Hill House.
From the day that my mum went to Hill House Care Home, she has been given the care I cannot find fault. The way she was looked after it was like being looked after by her own family. Although she could not help herself she was treated with respect and dignity. We were able to go home with peace of...
From the day that my mum went to Hill House Care Home, she has been given the care I cannot find fault. The way she was looked after it was like being looked after by her own family. Although she could not help herself she was treated with respect and dignity. We were able to go home with peace of mind knowing that mum will be looked after. At first it was a difficult decision to leave my mum under the care of a nursing home. But the warmth and welcome feeling that we were given helped us in making the decision. We as a family highly recommend Hill House as the quality of care is beyond words.
My mother-in-law was a resident in Hill House for three years and I cannot speak highly enough of the care and understanding she was given by all the staff. The home was always spotless and never smelt. The food was of a very high standard. We were kept up to date on her wellbeing at all times. I...
My mother-in-law was a resident in Hill House for three years and I cannot speak highly enough of the care and understanding she was given by all the staff. The home was always spotless and never smelt. The food was of a very high standard. We were kept up to date on her wellbeing at all times. I cannot think of anything negative to say.
To be honest I couldn't have asked for a better place for my nan to spend her last few months. Lovely family atmosphere, caring and friendly staff, always activities and things going on but at the same time when and if you need space, peace and quiet it was there. My family and I couldn't be more...
To be honest I couldn't have asked for a better place for my nan to spend her last few months. Lovely family atmosphere, caring and friendly staff, always activities and things going on but at the same time when and if you need space, peace and quiet it was there. My family and I couldn't be more grateful that nanny was able to see out her days in such wonderful surroundings. Many thanks to Hill House and all their staff.
My wife suffered from Alzheimers Dementia for 9 years and spent the last 5 weeks of her life in this excellent Nursing Home. Every member of the Management and staff of this excellent establishment treated her with the utmost care and dignity, and I know she appreciated the care she was given, by...
My wife suffered from Alzheimers Dementia for 9 years and spent the last 5 weeks of her life in this excellent Nursing Home. Every member of the Management and staff of this excellent establishment treated her with the utmost care and dignity, and I know she appreciated the care she was given, by the dedicated and very professional team attending to her at this time.
During her stay at Hill House, my mother was looked after extremely well. The staff were so kind and caring and made every effort to make her stay as comfortable as they could. Facilities were excellent, activities were provided and mother was encouraged to participate. The only downside was the...
During her stay at Hill House, my mother was looked after extremely well. The staff were so kind and caring and made every effort to make her stay as comfortable as they could. Facilities were excellent, activities were provided and mother was encouraged to participate. The only downside was the food was not always to mother liking. The lunch I had was excellent and included wine. I have recommended Hill House to friends.
From the start, the staff made my friend feel welcome. The staff are very professional in all aspects as well as caring. The activities laid on are varied and entertaining and caters to all levels of mobility. It was good to see the owner around and nothing was too much trouble. A huge thank you...
From the start, the staff made my friend feel welcome. The staff are very professional in all aspects as well as caring. The activities laid on are varied and entertaining and caters to all levels of mobility. It was good to see the owner around and nothing was too much trouble. A huge thank you Hill House for everything.
Kind, friendly staff. They go out of their way to be helpful.
Kind, friendly staff. They go out of their way to be helpful.
I visited many care homes before choosing Hill House Care Home. As soon as I went in there, I knew it was the one. There is a lovely atmosphere - very warm and friendly. The staff are wonderful and so helpful. I can't thank them enough for the way they look after my husband. I also think the...
I visited many care homes before choosing Hill House Care Home. As soon as I went in there, I knew it was the one. There is a lovely atmosphere - very warm and friendly. The staff are wonderful and so helpful. I can't thank them enough for the way they look after my husband. I also think the activities they provide are so good and varied - something for everybody.
The nursing care of Hill House Care Home should stand as the standard that all such homes should take as the acceptable standard of excellence. Their skills in all the qualities needed to care for the cased of dementia, frailties regardless of all ages and must be noted in forthcoming social care...
The nursing care of Hill House Care Home should stand as the standard that all such homes should take as the acceptable standard of excellence. Their skills in all the qualities needed to care for the cased of dementia, frailties regardless of all ages and must be noted in forthcoming social care programmes of government and local councils.
We were sad to see Mum admitted to a nursing home but have gained an extremely helpful ‘family’ instead.
We were sad to see Mum admitted to a nursing home but have gained an extremely helpful ‘family’ instead.
Hill House is such a friendly, happy home and for 6 weeks our father resided here for end of life care. He was treated with such kindness by all the staff and treated him with such dignity. We cannot thank Hill House enough for all their kindness and support.
Hill House is such a friendly, happy home and for 6 weeks our father resided here for end of life care. He was treated with such kindness by all the staff and treated him with such dignity. We cannot thank Hill House enough for all their kindness and support.
The care was exceptional and always delivered in a considerate and respectful way. The staff were, without exception, kindness itself and nothing seemed to be too much trouble. It is a great comfort to know the loved one is in such good hands at times like this. I shall always be grateful to them.
The care was exceptional and always delivered in a considerate and respectful way. The staff were, without exception, kindness itself and nothing seemed to be too much trouble. It is a great comfort to know the loved one is in such good hands at times like this. I shall always be grateful to them.
He was extremely difficult to care for but the staff were always kind, attentive and extremely professional in the care they provided.
The premises were immaculate in cleanliness.
Diets and meals were of the highest standard.
Their expert care...
He was extremely difficult to care for but the staff were always kind, attentive and extremely professional in the care they provided.
The premises were immaculate in cleanliness.
Diets and meals were of the highest standard.
Their expert care and support for my brother was of extreme comfort for myself and family.
God bless them all.
My wife received a most efficient, courteous and professional service whilst in short term respite care. The initial assessment was carried out promptly and conscientiously by two members of the Hill House professional team. This created much confidence in their ability to provide an appropriate...
My wife received a most efficient, courteous and professional service whilst in short term respite care. The initial assessment was carried out promptly and conscientiously by two members of the Hill House professional team. This created much confidence in their ability to provide an appropriate and caring service.
The facilities (standard of room, catering and public area amenities) were excellent and the level of specialist nursing care and general hygiene, first class.
I would certainly give Hill House a 5 star recommendation.
My mother Ann was a resident for 15 months until she died in June 2015. The home is very clean and well run. All the staff are very friendly, caring and polite to all residents and welcoming to visitors. I did not have any worries about my Mother staying there and am very grateful that she...
My mother Ann was a resident for 15 months until she died in June 2015. The home is very clean and well run. All the staff are very friendly, caring and polite to all residents and welcoming to visitors. I did not have any worries about my Mother staying there and am very grateful that she ended her days in such a caring and compassionate place. I have only heard excellent reports about Hill House and would highly recommend them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 July 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 04 Aug 2025
What a fantastic day at the Surrey Bowls finals yesterday, August 3rd! CAREY CARE was so proud to sponsor this incredible event and witness such brilliant talent on the green....
- 15 Jul 2025
Dear Hill House Care Home, Thank you for your latest generous donation to Purley Food Hub - it filled Noel's car boot! Please see our thank-you certificate attached. Please pass...
- 19 May 2025
Proud to announce we've been awarded a certificate for our participation in the "BUT FIRST A DRINK" project! A big thank you to everyone involved.
There are no upcoming events for Hill House Care Home.
Awards / Recognitions (5)
- 28 Feb 2023Recipient: Carey Care
- 07 Oct 2022Recipient: Hill House Care Home
- 30 Jun 2022Recipient: Carey Care
Accreditations
There are no accreditations posted yet for Hill House Care Home.
Meet the Team (6)

Since joining us in 2018, Grace has brought a remarkable sense of calm and order to Carey Care. Her open and approachable nature makes her the first...
Since joining us in 2018, Grace has brought a remarkable sense of calm and order to Carey Care. Her open and approachable nature makes her the first person we turn to, knowing we'll always be heard. Grace is always on the move, making sure everything's running smoothly. Her impressive background, encompassing over 40 years in both surgical and school nursing, alongside over 11 years of management experience, provides a solid foundation of diverse knowledge, care, and leadership that benefits everyone at our Homes.

Since joining Hill House in 2018, David has transformed his career from a dedicated nurse to a compassionate Palliative Care leader. Every morning,...
Since joining Hill House in 2018, David has transformed his career from a dedicated nurse to a compassionate Palliative Care leader. Every morning, he diligently visits each resident, ensuring their well-being and the seamless operation of our team. Additionally, David often conducts bespoke in-house training sessions for our staff, empowering them with his expertise.

Ieva is a proud member of the Administration team and has the pleasure of being the first point of contact when visitors step through the doors. She...
Ieva is a proud member of the Administration team and has the pleasure of being the first point of contact when visitors step through the doors. She began her journey here as the Home Administrator in 2018 and now serves as the Marketing/Sales & Admin Lead. This role has provided her with invaluable experience across diverse areas. She is enthusiastic about taking the lead on social media initiatives and ensuring the website content remains current and engaging.

As our dedicated Activities Lead for Carey Care, Shaun brings his expertise and energy to enrich the lives of residents across both of our Care...
As our dedicated Activities Lead for Carey Care, Shaun brings his expertise and energy to enrich the lives of residents across both of our Care Homes. He has an in depth knowledge of each resident’s history and their preferences, and this understanding allows him to expertly personalise activities to suit their needs, ensuring they are engaging and meaningful for everyone involved. Shaun is also a key contributor in the planning of events within our Homes, bringing his creativity and a person-centred approach to every occasion. Shaun’s genuine passion for his work is clear to see and makes him a valued member of our team within Carey Care.

Dee is a valued and dedicated member of our Housekeeping & Hospitality team. She joined us as Hospitality and Housekeeping Supervisor in the spring...
Dee is a valued and dedicated member of our Housekeeping & Hospitality team. She joined us as Hospitality and Housekeeping Supervisor in the spring of 2026, bringing with her a wealth of experience and a strong background in housekeeping.
Her expertise and commitment have made her a fantastic addition to the team. In her role, Dee plays an important part in maintaining high standards across the home, ensuring that our living spaces are clean, comfortable, well-presented, and welcoming.

Trained in quality hotels, Ross began his UK culinary career as a kitchen assistant before earning his Level 2 and Level 3 Professional Cookery...
Trained in quality hotels, Ross began his UK culinary career as a kitchen assistant before earning his Level 2 and Level 3 Professional Cookery Certificates to advance to Head Chef.
Ross joined Carey Care as Head Chef in the summer of 2026. A passionate and dedicated culinary leader, he brings extensive kitchen management skills, strong attention to quality, and a particular love for baking and cake decorating. He is committed to serving fresh, nutritious, restaurant-standard meals and leading the development of creative seasonal menus for all residents to enjoy.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hill House Care Home to verify any information. View our terms and conditions. Hill House Care Home has an Enhanced Service -what an Enhanced Service includes.