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Hillside Nursing Home

North Hill Drive, Harold Hill, Romford, London RM3 9AW
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This home is a happy one, all the staff demonstrate a caring attitude to the residentsYnez M(Daughter-in-law of Resident/Service User)
Hillside Nursing Home, Romford
don't be put off by the exterior, it's the staff inside that matter, they are 5 star.Michael L(Son of Resident/Service User)
Hillside Nursing Home, Romford
My mum is so happy and I'm so lucky she is cared for by a team who treat her with dignityPauline C(Daughter of Resident/Service User)
Hillside Nursing Home, Romford

Hillside Nursing Home is set in a quiet residential area of a leafy suburb creating a tranquil and peaceful setting. Each one of their residents enjoys unique, personalised care, built around them and designed to make their stay at the home as enjoyable and fulfilling as possible.

Hillside Nursing Home offers residential care for the elderly and Nursing Care, including higher needs and dementia care, together with a respite service for...  

Care Provided by Hillside Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,550 - £1,550£1,750 - £1,750
Residential Dementia Care£1,550 - £1,550£1,750 - £1,750
Nursing Care£1,650 - £1,650£1,850 - £1,850
Nursing Dementia Care£1,650 - £1,650£1,850 - £1,850

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Hillside Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Maribelle Law(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (55)
  • Single Rooms with ensuite Wet Room (55)

Visiting

  • Anytime, expect meal times and bed time. 11:00- 14:00

Parking

  • 15 free parking space available

Hillside Nursing Home Reviews (94)

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9.4

Hillside Nursing Home has a Review Score of 9.4 (9.407) out of 10, based on 25 reviews in the last 2 years. Over all time Hillside Nursing Home has 94 reviews.

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Showing 94 reviews matching selected criteria
Review from Kathleen S (Daughter of Resident) published on 4 August 2020 Submitted via Postal Card
Overall Experience

So pleased to be able to see mum. Staff always helpful. Checked with the home before visit to check all well to visit. Keeping mum safe. Lovely to see mum again.

Reply from Alison Foreman, Director of Sales and Marketing at Hillside Nursing Home

Many thanks for your review, and so glad to hear that you are happy with all aspects of care you mention. Should you wish to discuss any further aspects of the care and services at Hillside, don't forget that the Home Manager is always available for you to speak to. Kind regards.

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Review from S L (Son of Resident) published on 3 August 2020 Submitted via Postal Card
Overall Experience

My dad has been at Hillside Nursing Home for a number of years now, during which time he has been well cared for. He enjoys his meals and eats well. His room is kept clean and tidy, along with the remainder of the building. Hillside has a generally pleasant atmosphere about it. The staff, including laundry, catering, carers, nurses, entertainment and management team, work hard and care about the residents. It has obviously been very difficult of late, due to covid, Hillside has coped admirably with these testing times. They've allowed my daughter and me, to see Dad from the outside every week and have put themselves out to do so. I would happily recommend Hillside for anybody in need of care.

Reply from Alison Foreman, Director of Sales and Marketing at Hillside Nursing Home

Thank you very much for your review and your recommendation; it will do so much to reassure those who are searching for care for a loved one. Its been a difficult time, but it appears that Hillside has done so much to ensure that families are looked after as well as residents. That is the perfect scenario for us. Kind regards.

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Review from V S (Granddaughter of Resident) published on 3 August 2020 Submitted via Postal Card
Overall Experience

Friendly and accomodating staff when I have visited grandad with my young son. Always entertaining and talking to us both.

Reply from Alison Foreman, Director of Sales and Marketing at Hillside Nursing Home

Thank you for your 5* review. It is much appreiciated by the team. Kind regards

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Review from L T (Brother of Resident) published on 31 July 2020 Submitted via Postal Card
Overall Experience

Lovely home a beautiful place. Everyone is polite and friendly.

Reply from Alison Foreman, Director of Sales and Marketing at Hillside Nursing Home

Thank you for your review, it is very much appreciated. Kind regards.

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Review from J C (Daughter of Resident) published on 23 February 2020 Submitted via Postal Card
Overall Experience

My mum who has dementia was moved to Hillside Nursing Home in August 2019. I was very impressed by the way staff interact with residents and the caring, warming and consideration they show towards them. I have also been kept up to date of any issues relevant to mum, so I would defiantly recommend Hillside Nursing Home to anyone looking for a care home for a loved one and for the peace of mind knowing they will be well looked after and cared for.

Reply from Melissa Lawerence, Marketing Coordintaor at Hillside Nursing Home

Thank you for your very generous comment about our home and staff, we're pleased to hear that your mother is well cared for and we hope she's enjoying her time with us.

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Review from Betty J (Sister of Resident) published on 9 December 2019 Submitted via Postal Card
Overall Experience
Hillside Nursing Home is very welcoming and friendly. The staff are all very pleasant and always have a nice smile.
All the residents have a cake on their birthdays, which is wonderful and the entertainment is superb. Management joins in, and it gives a lovely atmosphere.

The food is good, and a nice cup of tea is very much appreciated. Long may it continue. Good health and happiness to all.

Reply from Melissa Lawerence, Marketing Coordintaor at Hillside Nursing Home

Thank you very much for your very kind comment. We truly appreciate your feedback.

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Review from W H (Son of Resident) published on 15 November 2019 Submitted via Postal Card
Overall Experience

My father was looked after very well by all the staff until he passed away, but we could not have asked for any better. Thank you Hillside.

Reply from Melissa Lawerence, Marketing Coordinator at Hillside Nursing Home

My condolences on your loss. Thank you for leaving a lovely review, we’re happy he enjoyed his time living at our home – best regards.

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Review from R M (Friend of Resident) published on 31 October 2019 Submitted via Postal Card
Overall Experience

Caring staff.

Reply from Melissa Lawerence, Marketing Coordintaor at Hillside Nursing Home

Thank you for your kind review. It is much appreciated. Best regards.

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Review from J V (Wife of Resident) published on 17 September 2019 Submitted via Postal Card
Overall Experience
All staff are very pleasant to visitors and always have a cheery smile when I visit. A great deal of patience is shown when needed and everyone is treated with dignity and respect.
A welcome cup of tea is always offered. I felt my husband is safe and well cared for, which, of course, is why I chose Hillside Nursing Home. I am always made to feel welcome and never made to feel "in the way".

I can always ask questions should I need to.

Reply from Melissa Lawerence, Marketing Coordintaor at Hillside Nursing Home

Thank you for your kind review, much appreciated. Kind regards.

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Review from Viktor (Son of Resident) published on 24 April 2019 Submitted via Website
Overall Experience
Great, cared about my mother;
- Giving help and information when needed
- Professional service
- Caring, friendly staff

- Room was kept clean and tidy.

Reply from Melissa Lawerence, Marketing Coordintaor at Hillside Nursing Home

Thank you for your very kind feedback.

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Review from D M (Wife of Resident) published on 14 March 2019 Submitted via Postal Card
Overall Experience
My husband has advanced Alzheimer's Disease and is being looked after and nursed very well at Hillside.

The staff are caring and considerate to their clients at all times.

Reply from Melissa Lawerence, Marketing Coordintaor at Hillside Nursing Home

Thank you for your review.

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Review from Philip G (Son of Resident) published on 14 February 2019 Submitted via Postal Card
Overall Experience

I am very happy with my mother's care. Staff are very helpful and I am happy for her to keep receiving the care and help that the staff supply.

Reply from Melissa Lawerence, Marketing Coordintaor at Hillside Nursing Home

Thank you for your kind feedback.

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Review from Clive-Grant F (Son-in-law of Resident) published on 3 December 2018 Submitted via Postal Card
Overall Experience

Great care at all times to my mother-in-law, very helpful and always passing or giving help and information when needed. A very professional service at all times.

Reply from Melissa Lawerence, Marketing Coordintaor at Hillside Nursing Home

Lovely review, we are thankful for your feedback - best regards.

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Review from J C (Daughter of Resident) published on 13 November 2018 Submitted via Postal Card
Overall Experience

Really pleased with mums care. The staff are fantastic, couldn't wish for better. They are very caring and have time to talk to you. The food is lovely and has a wide range. I am so pleased mum is staying here. Would definitely recommend this nursing home.

Reply from Dalbir Jangra, Head of Marketing and Communications at Hillside Nursing Home

Hi Janice,

Fab review! Many thanks for your kind words.

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Review from J G (Daughter of Resident) published on 5 October 2018 Submitted via Postal Card
Overall Experience

I found the home to be very welcoming, clean and friendly. Plenty of activities going on for the residents.

Reply from Melissa Lawerence, Marketing Coordintaor at Hillside Nursing Home

Great review, thank you for your kind words, we value your opinion - Many thanks.

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Review from Shelley S (Friend of Resident) published on 5 October 2018 Submitted via Postal Card
Overall Experience

I visited an elderly man who has been in the home for three years and I looked after him for five years at his home and now he is in this care home and we have a lovely manager and she is very suited to this care home and looks after the home and help the elderly with breakfast and cup of tea, chats to the elderly in their room if they are in bed and the care home is good and the staff are too.

Reply from Melissa Lawerence, Marketing Coordintaor at Hillside Nursing Home

Thank you very much for your kind review, we appreciate your feedback - Kind regards.

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Review from Fiona D (Daughter of Resident) published on 27 September 2018 Submitted via Postal Card
Overall Experience

As a family, we would like to thank all the staff at Hillside Nursing Home for the care and kindness shown to our mother. All the staff are wonderful, especially one staff member who my mother has grown very fond of. Nothing is too much trouble and her bubbly personality is very good for helping my mother adjust to new surroundings. The manager is very competent and has excellent people skills.

Reply from Melissa Lawerence, Marketing Coordintaor at Hillside Nursing Home

Thanks Fiona for a wonderful comment, thank you for your kind words, Hillside Nursing Home staff will be very pleased with your feedback, it makes a big difference to know that they are valued by residents' families - thanks again.

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Review from Kylie A (Friend of Resident) published on 24 September 2018 Submitted via Postal Card
Overall Experience
The staff are friendly and caring. They listen and are very welcoming and attentive.

They looked after my friend well and could not have done any better.

Reply from Melissa Lawerence, Marketing Coordintaor at Hillside Nursing Home

Hello Kylie. Fabulous review! We really appreciate your feedback! Comments such as these make a big impact on the staff. We thank you for your kind words.

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Review from James S (Mother of Resident) published on 18 September 2018 Submitted via Postal Card
Overall Experience

The love and care shown by Hillside Care Home to our late mum was second to none. She could not have been better cared for.

Reply from Melissa Lawerence, Marketing Coordintaor at Hillside Nursing Home

Thank you for a fantastic review, and for your very kind words- best regards.

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Review from J M (Son of Resident) published on 6 August 2018 Submitted via Postal Card
Overall Experience

Although it appears that dad has deteriorated generally in regard to his condition, he has put on weight since his arrival. This, in turn, has meant he is healthier in general and has not needed hospital care as a result. I can only attribute this to the care of the home which, although less glamorous, is much better for him than the last one.... Thanks for all your assistance!

Reply from Melissa Lawerence, Marketing Coordintaor at Hillside Nursing Home

Hello- Thank you for your kind words, the staff would be incredibly happy to hear this feedback. Our staff are exceptional, we're happy you think the same!- Best regards

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 April 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (14) & Events (0)

News
  • 17 Jul 2026

    There are some moments at Hillside Nursing Home that feel a little extra special, and celebrating Howard’s 89th birthday was certainly one of them. We brought everyone together to mark...

  • 13 Jul 2026

    On 4 May 2026, everyone at Hillside Nursing Home came together to celebrate a remarkable milestone as our lovely Muriel marked her 100th birthday. The special occasion brought together around...

  • 12 Sep 2025

    Hillside Nursing Home recently organised its very first residents’ day trip, and it turned out to be a truly memorable occasion. The outing took residents to Old MacDonald’s Farm Fun...

Upcoming Events

There are no upcoming events for Hillside Nursing Home.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 28 Feb 2020Recipient: Gold Care Homes
  • 03 Dec 2019Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Hillside Nursing Home.

Meet the Team (1)

Maribelle Law
Maribelle LawJob Title:Care Home ManagerJoined: 2017

Maribelle is the Care Home Manager at Hillside Nursing Home. She is a qualified Nurse and has accumulated over ten years’ experience in the health care industry. Maribelle’s purpose as a Care Home Manager is firstly, delivering care that focuses on her residents feeling happy and fulfilled every day. Secondly, to create an environment where staff members feel and supported and empowered to progress in their career.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillside Nursing Home to verify any information. View our terms and conditions. Hillside Nursing Home has an Enhanced Service -more info.