
This home is a happy one, all the staff demonstrate a caring attitude to the residentsYnez M(Daughter-in-law of Resident/Service User)

don't be put off by the exterior, it's the staff inside that matter, they are 5 star.Michael L(Son of Resident/Service User)

My mum is so happy and I'm so lucky she is cared for by a team who treat her with dignityPauline C(Daughter of Resident/Service User)

This home is a happy one, all the staff demonstrate a caring attitude to the residentsYnez M(Daughter-in-law of Resident/Service User)

don't be put off by the exterior, it's the staff inside that matter, they are 5 star.Michael L(Son of Resident/Service User)

My mum is so happy and I'm so lucky she is cared for by a team who treat her with dignityPauline C(Daughter of Resident/Service User)

Hillside Nursing Home is set in a quiet residential area of a leafy suburb creating a tranquil and peaceful setting. Each one of their residents enjoys unique, personalised care, built around them and designed to make their stay at the home as enjoyable and fulfilling as possible.
Hillside Nursing Home offers residential care for the elderly and Nursing Care, including higher needs and dementia care, together with a respite service for...
Care Provided by Hillside Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Hillside Nursing Home for full pricing details and T&Cs.
Contact Hillside Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Maribelle Law (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2005
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (55)
Visiting
- Anytime, expect meal times and bed time. 11:00- 14:00
Parking
- 15 free parking space available
Hillside Nursing Home Reviews (97)
Hillside Nursing Home has a Review Score of 9.5 (9.466) out of 10, based on 28 reviews in the last 2 years.
Over all time Hillside Nursing Home has 97 reviews.
After three months owing to Covid 19, it has been delightful to see mum. The care home have always been helpful and give me plenty of information regarding my mother's health and care.
So glad to hear that you are reunited! Everyone has worked hard to keep our residents safe, well and happy and our family members well informed. Thank you for your review. Kind regards.
The whole family are extremely happy with the care my dad has received. He was only in here a few weeks before "lockdown" (arrived 24/02/20 - lockdown 13/3/20). We have all been made so welcome in the times we came before lockdown, and they have been very helpful when we have rung to speak to him, and always kept us informed of his condition.
Thank you for taking the time and trouble to review our home. I am so pleased to hear that you are 'extremely happy' with your fathers care, we could not have a better review. Kind regards.
Have cared for my mum for some time now. She seems to be cared for very well. Due to being 104, she is very well.
So glad to hear that you feel your mother is well cared for. Thank you for reviewing both care and services. Kind regards.
So pleased to be able to see mum. Staff always helpful. Checked with the home before visit to check all well to visit. Keeping mum safe. Lovely to see mum again.
Many thanks for your review, and so glad to hear that you are happy with all aspects of care you mention. Should you wish to discuss any further aspects of the care and services at Hillside, don't forget that the Home Manager is always available for you to speak to. Kind regards.
My dad has been at Hillside Nursing Home for a number of years now, during which time he has been well cared for. He enjoys his meals and eats well. His room is kept clean and tidy, along with the remainder of the building. Hillside has a generally pleasant atmosphere about it. The staff, including laundry, catering, carers, nurses, entertainment and management team, work hard and care about the residents. It has obviously been very difficult of late, due to covid, Hillside has coped admirably with these testing times. They've allowed my daughter and me, to see Dad from the outside every week and have put themselves out to do so. I would happily recommend Hillside for anybody in need of care.
Thank you very much for your review and your recommendation; it will do so much to reassure those who are searching for care for a loved one. Its been a difficult time, but it appears that Hillside has done so much to ensure that families are looked after as well as residents. That is the perfect scenario for us. Kind regards.
Friendly and accomodating staff when I have visited grandad with my young son. Always entertaining and talking to us both.
Thank you for your 5* review. It is much appreiciated by the team. Kind regards
Lovely home a beautiful place. Everyone is polite and friendly.
Thank you for your review, it is very much appreciated. Kind regards.
My mum who has dementia was moved to Hillside Nursing Home in August 2019. I was very impressed by the way staff interact with residents and the caring, warming and consideration they show towards them. I have also been kept up to date of any issues relevant to mum, so I would defiantly recommend Hillside Nursing Home to anyone looking for a care home for a loved one and for the peace of mind knowing they will be well looked after and cared for.
Thank you for your very generous comment about our home and staff, we're pleased to hear that your mother is well cared for and we hope she's enjoying her time with us.
All the residents have a cake on their birthdays, which is wonderful and the entertainment is superb. Management joins in, and it gives a lovely atmosphere.
The food is good, and a nice cup of tea is very much appreciated. Long may it continue. Good health and happiness to all.
Thank you very much for your very kind comment. We truly appreciate your feedback.
My father was looked after very well by all the staff until he passed away, but we could not have asked for any better. Thank you Hillside.
My condolences on your loss. Thank you for leaving a lovely review, we’re happy he enjoyed his time living at our home – best regards.
Caring staff.
Thank you for your kind review. It is much appreciated. Best regards.
A welcome cup of tea is always offered. I felt my husband is safe and well cared for, which, of course, is why I chose Hillside Nursing Home. I am always made to feel welcome and never made to feel "in the way".
I can always ask questions should I need to.
Thank you for your kind review, much appreciated. Kind regards.
- Giving help and information when needed
- Professional service
- Caring, friendly staff
- Room was kept clean and tidy.
Thank you for your very kind feedback.
The staff are caring and considerate to their clients at all times.
Thank you for your review.
I am very happy with my mother's care. Staff are very helpful and I am happy for her to keep receiving the care and help that the staff supply.
Thank you for your kind feedback.
Great care at all times to my mother-in-law, very helpful and always passing or giving help and information when needed. A very professional service at all times.
Lovely review, we are thankful for your feedback - best regards.
Really pleased with mums care. The staff are fantastic, couldn't wish for better. They are very caring and have time to talk to you. The food is lovely and has a wide range. I am so pleased mum is staying here. Would definitely recommend this nursing home.
Hi Janice,
Fab review! Many thanks for your kind words.
I found the home to be very welcoming, clean and friendly. Plenty of activities going on for the residents.
Great review, thank you for your kind words, we value your opinion - Many thanks.
I visited an elderly man who has been in the home for three years and I looked after him for five years at his home and now he is in this care home and we have a lovely manager and she is very suited to this care home and looks after the home and help the elderly with breakfast and cup of tea, chats to the elderly in their room if they are in bed and the care home is good and the staff are too.
Thank you very much for your kind review, we appreciate your feedback - Kind regards.
As a family, we would like to thank all the staff at Hillside Nursing Home for the care and kindness shown to our mother. All the staff are wonderful, especially one staff member who my mother has grown very fond of. Nothing is too much trouble and her bubbly personality is very good for helping my mother adjust to new surroundings. The manager is very competent and has excellent people skills.
Thanks Fiona for a wonderful comment, thank you for your kind words, Hillside Nursing Home staff will be very pleased with your feedback, it makes a big difference to know that they are valued by residents' families - thanks again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 21 August 2026We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.
News (13) & Events (0)
- 08 Sep 2026
On 7th August 2026, we enjoyed a lovely summer outing from Hillside Nursing Home to The Liberty Shopping Centre in Romford. It was a fantastic day out for our lovely...
- 07 Aug 2026
At Hillside Nursing Home, we always look for meaningful ways to support our residents’ wellbeing, and our recent church service on 19th July was a lovely reminder of just how...
- 17 Jul 2026
There are some moments at Hillside Nursing Home that feel a little extra special, and celebrating Howard’s 89th birthday was certainly one of them. We brought everyone together to mark...
There are no upcoming events for Hillside Nursing Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Hillside Nursing Home.
Meet the Team (1)

Maribelle is the Care Home Manager at Hillside Nursing Home. She is a qualified Nurse and has accumulated over ten years’ experience in the health care industry. Maribelle’s purpose as a Care Home Manager is, firstly, delivering care that focuses on her residents feeling happy and fulfilled every day. Secondly, to create an environment where staff members feel supported and empowered to progress in their careers.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillside Nursing Home to verify any information. View our terms and conditions. Hillside Nursing Home has an Enhanced Service -more info.