This home is a happy one, all the staff demonstrate a caring attitude to the residentsYnez M(Daughter-in-law of Resident/Service User)
don't be put off by the exterior, it's the staff inside that matter, they are 5 star.Michael L(Son of Resident/Service User)
My mum is so happy and I'm so lucky she is cared for by a team who treat her with dignityPauline C(Daughter of Resident/Service User)
This home is a happy one, all the staff demonstrate a caring attitude to the residentsYnez M(Daughter-in-law of Resident/Service User)
don't be put off by the exterior, it's the staff inside that matter, they are 5 star.Michael L(Son of Resident/Service User)
My mum is so happy and I'm so lucky she is cared for by a team who treat her with dignityPauline C(Daughter of Resident/Service User)
Hillside Nursing Home is set in a quiet residential area of a leafy suburb creating a tranquil and peaceful setting. Each one of their residents enjoys unique, personalised care, built around them and designed to make their stay at the home as enjoyable and fulfilling as possible.
Hillside Nursing Home offers residential care for the elderly and Nursing Care, including higher needs and dementia care, together with a respite service for...
Hillside Nursing Home is set in a quiet residential area of a leafy suburb creating a tranquil and peaceful setting. Each one of their residents enjoys unique, personalised care, built around them and designed to make their stay at the home as enjoyable and fulfilling as possible.
Hillside Nursing Home offers residential care for the elderly and Nursing Care, including higher needs and dementia care, together with a respite service for other carers in the Romford area. Staff have a wide range of care expertise and strive for a professional service that adheres to the policies of the Care Quality Commission while looking to have all residents feel they are receiving a personal service.
'It’s what’s inside that counts'- Gold Care Homes' new slogan represents what people truly find important about care homes, and what they love about Hillside, the staff. Care workers are the heart of the business. Hillside Nursing Home has long standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment/their residents home.
They have a vast selection of staff who are able to speak many different languages. This is available for residents who cannot speak English and this is especially beneficial for those living with dementia. Please contact to find out what languages are offered.
Residents will also benefit from:
- Sensory Gardens & Flowerbeds
- Modern Bedroom Furniture
- Single or Double sized rooms
- TV and Telephone points
- En- Suite Facilities
Contact Hillside Nursing Home to confirm what's included and get a personalised quote:
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Hillside Nursing Home for full pricing details and T&Cs.
Hillside Nursing Home has a Review Score of 9.5 (9.483) out of 10, based on 29 reviews in the last 2 years.
Over all time Hillside Nursing Home has 98 reviews.
From the day my mother moved in to Hillside Nursing Home the management and staff have been extremely welcoming, supportive, professional and helpful Nothing is too much trouble and everybody is so kind and thoughtful. My mum is so happy and I'm so lucky she is cared for by a team who treat her...
thank you so much for all you do - our Hillside Nursing Home family.
Thank you for such a kind review. Our Gold Care family is filled with skilled and compassionate people - we are incredibly proud of our staff. Wishing you and your loved ones good health.
The care my mum receives on a daily base is second to none! The staff are incredibly caring and show my mum so much respect. I am very grateful to them. Yes the establishment is a little tired looking, but the care Mum receives is great and at the end of the day Mum's happiness is all that matters....
The care my mum receives on a daily base is second to none! The staff are incredibly caring and show my mum so much respect. I am very grateful to them. Yes the establishment is a little tired looking, but the care Mum receives is great and at the end of the day Mum's happiness is all that matters. I know if ever I needed to speak to any member of staff at Hillside I can anytime of day or night full with confidence, which means a lot to me.
My twin brother moved into Hillside Nursing Home from the hospital, he settled in right away due to the staff always being there to assist him in his daily routine, so he was able to go into the lounge and sit with the other patients during the day. The home was always spotless and the other...
I cannot thank all at Hillside for making my brother's stay as comfortable as he could be with his illness.
My family and I are extremely pleased and...
My family and I are extremely pleased and thankful for the care and attention my dad receives.
Although my relative was only in Hillside Nursing Home for a short period of time it was obvious that she benefitted from the care and attention received. At all times the staff were helpful to me and my relatives friends. Taking time to ensure that we were left fully informed throughout. It was...
Although my relative was only in Hillside Nursing Home for a short period of time it was obvious that she benefitted from the care and attention received. At all times the staff were helpful to me and my relatives friends. Taking time to ensure that we were left fully informed throughout. It was very comforting to know she was in such caring hands.
Mum came into Hillside in January 2020 and was not expected to live for very long. However, both you and the entire team made every effort to ensure our mum was safe, comfortable and well cared for....
Please extend our sincere thanks to all who got to know our mum and who devoted so much time and effort caring for her.
Ongoing care continues to be good. This review is to say "thanks" for the preparation prior to my father's recent clinical group review. The manager and the team prepared supporting data/evidence in advance and provided a comprehensive pack for the assessor on the day. Thanks again. Really...
Ongoing care continues to be good. This review is to say "thanks" for the preparation prior to my father's recent clinical group review. The manager and the team prepared supporting data/evidence in advance and provided a comprehensive pack for the assessor on the day. Thanks again. Really appreciate the team's help.
Hillside Nursing Home is a fantastic place. The staff are very caring and always cheerful despite the difficult job they have. My husband was poorly when he first became a president and the staff have worked hard with him to improve his mobility etc.
Hillside Nursing Home is a fantastic place. The staff are very caring and always cheerful despite the difficult job they have. My husband was poorly when he first became a president and the staff have worked hard with him to improve his mobility etc.
Outside a bit scruffy but care very good.
Outside a bit scruffy but care very good.
As others have said, the outside of the home is a little disappointing, shabby and a bit uncared for, but once your inside and you meet the staff, this is where it really matters. My mom has only been here a few weeks and so far very impressed with the care she is receiving. Staff are lovely,...
As others have said, the outside of the home is a little disappointing, shabby and a bit uncared for, but once your inside and you meet the staff, this is where it really matters. My mom has only been here a few weeks and so far very impressed with the care she is receiving. Staff are lovely, professional and cheerful. I feel very happy when I leave there knowing she is being looked after very well.
Recently my Nan was placed into Hillside Nursing Home for end of life care. I can honestly say that the staff in this home were second to none. Even though her time at Hillside was short she was treated with nothing but dignity even down to her passing. The carers in this homemade her and us as a...
Covid measures in place are good and they are clearly treating the resident's safety as their priority.
Care was excellent, mattress was not satisfactory.
Care was excellent, mattress was not satisfactory.
Having previously had a bad experience with a vare home elsewhere I was worried when Mum was moved here from hospital but shouldn't have worried. Every member of staff is so helpful, attentive and so kind. My mum looks so well cared for and the place is so clean.
Having previously had a bad experience with a vare home elsewhere I was worried when Mum was moved here from hospital but shouldn't have worried. Every member of staff is so helpful, attentive and so kind. My mum looks so well cared for and the place is so clean.
Friendly staff, always flexible to needs of both resident and wider family.
Friendly staff, always flexible to needs of both resident and wider family.
All fine, thanks.
All fine, thanks.
Thank you for taking the time out to leave a review.
My ex-husband has resided at Hillside since the first lockdown - March 2019. I have found the home to be run, by the manager and her hand-picked staff, excellently. In fact, it is a pleasure for me to visit. Everyone within is friendly and treat the residents with care and respect. This gives me...
My ex-husband has resided at Hillside since the first lockdown - March 2019. I have found the home to be run, by the manager and her hand-picked staff, excellently. In fact, it is a pleasure for me to visit. Everyone within is friendly and treat the residents with care and respect. This gives me the assurance that our loved one is being given the best care. I highly recommend Hillside.
Thank you for taking the time out to leave such an insightful review. We are happy to hear that you're satisfied with the quality of care provided at Hillside Nursing Home. Our wonderful care staff ensures each resident is treated with the dignity, tender care and respect they deserve. We strive to...
Thank you for taking the time out to leave such an insightful review. We are happy to hear that you're satisfied with the quality of care provided at Hillside Nursing Home. Our wonderful care staff ensures each resident is treated with the dignity, tender care and respect they deserve. We strive to create a home from home atmosphere within our homes to ensure each resident lives a happy and fulfilled life during their stay. Thank you again, and stay safe.
All of the staff are very caring looking after...
All of the staff are very caring looking after the patients. I go home after visiting my mum knowing she is in safe and caring hands, thank you to all the staff.
However, I felt that at times the staff did not know what they were actually doing, lack of communication and on several occasions, I had to explain that my mum was here on a temporary...
To be honest, if you are looking for a care home for your loved one think twice about sending them here.
We have a team of trained staff with considerable experience...
I am sorry that you feel you did not have a positive experience during your mother's stay. The care we provide for our residents is of the utmost importance and we take any criticism very seriously in the hope that we can learn from it.At Hillside, we are taking reviews very seriously and we’re constantly striving for feedback to improve our services. We would like to wish your mum well and wishing her good health.
Should have a blanket, as she is 104-years-old and visits our outside!
Should have a blanket, as she is 104-years-old and visits our outside!
Thank you for your review. The home works hard to ensure that everyone is safe and well and I am certain that we will have a blanket for garden visits. I will contact them to ensure that this is always available. Kind regards
While the fabric of the building and grounds is not great, the staff and the care they give is terrific. All staff have shown that they genuinely care for the residents, and I'm very happy in the knowledge that Mum is being well cared for.
While the fabric of the building and grounds is not great, the staff and the care they give is terrific. All staff have shown that they genuinely care for the residents, and I'm very happy in the knowledge that Mum is being well cared for.
Thank you for your review, we appreciate your honest feedback. We are, now lockdown is partially lifting, concentrating our time and efforts on our buildings and gardens. There is still a little way to go, however, we know the care and staff team are excellent. We receive so much positive feedback from residents and families, and we are very proud of the work they do. Kind regards.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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On 18 September 2026, Hillside Nursing Home came together to celebrate Staff and Care Workers Appreciation Day, a truly special occasion where we took time to recognise the dedication, kindness,...
On 7th August 2026, we enjoyed a lovely summer outing from Hillside Nursing Home to The Liberty Shopping Centre in Romford. It was a fantastic day out for our lovely...
At Hillside Nursing Home, we always look for meaningful ways to support our residents’ wellbeing, and our recent church service on 19th July was a lovely reminder of just how...
There are no upcoming events for Hillside Nursing Home.
There are no accreditations posted yet for Hillside Nursing Home.
Maribelle is the Care Home Manager at Hillside Nursing Home. She is a qualified Nurse and has accumulated over ten years’ experience in the health...
Maribelle is the Care Home Manager at Hillside Nursing Home. She is a qualified Nurse and has accumulated over ten years’ experience in the health care industry. Maribelle’s purpose as a Care Home Manager is, firstly, delivering care that focuses on her residents feeling happy and fulfilled every day. Secondly, to create an environment where staff members feel supported and empowered to progress in their careers.
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