Kenbrook

100 Forty Avenue, Wembley HA9 9PF
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9.9 142 Reviews
  • Kenbrook, Wembley
Kenbrook, located in Wembley Park, north-west London specialises in a range of nursing and dementia care for up to 51 older people. Residents enjoy the extensive gardens along with a range of optional activities such as quizzes, arts and crafts, armchair exercises, puzzles and themed events throughout the year.

A warm and welcoming home, it prides itself in providing a homely, personalised environment and ensures residents and their families are at the centre of everything as are its core values of dignity and respect. Kenbrook believes in being open and fair as it strives to do the best possible and endeavours to meet its residents needs to enable them to live a fulfilled life in mind, body and spirit.

Residents living with dementia benefit from award-winning music therapy and interactive robotic pets and therapy dolls. A dedicated Chaplain provides pastoral support to residents and their families, whatever their beliefs.

The aim of carers is to achieve consistently high standards of care without compromising on a friendly environment and making the most of the homely comforts that contribute towards a satisfying daily lifestyle.

Kenbrook is part of MHA, a national charity that provides specialist care to over 19,000 older people across Britain, helping them to live later life well.
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Care Provided by Kenbrook

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: £1794 – £2363
  • Self-Funded Nursing Dementia Care: £1884 – £2451

These prices are only a guideline, please contact Kenbrook to find out the exact price for your requirements.

Contact Kenbrook to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Kenbrook to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in Charge

  • Sarah Law (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1991

Room Information

  • Single Rooms (51)
  • Single Rooms with Ensuite Wet Room (51)

Kenbrook Reviews (142)

9.9

Kenbrook has a Review Score of 9.9 (9.858) out of 10, based on 19 reviews in the last 2 years.
Over all time Kenbrook has 142 reviews.

Overall Experience
  • 130
  • 12
  • 0
  • 0
  • 0
Date Published
  • 142
  • 13
  • 15
  • 19
  • 123
Reviewer Connection to Kenbrook
  • 56
  • 18
  • 16
  • 8
  • 7
  • 7
  • 5
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 142, showing 141-142
Review from Maura D (Daughter of Resident) published on 23 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care at Kenbrook is nothing less than outstanding, my family and I have been delighted with the support my mother has received. We have been given great piece of mind to know that she is in the very best of hands and we cannot praise the management and staff enough.


When you enter the building

at Kenbrook you're immediately greeted with a warm sense of hospitality, from both the staff and the residents cats! The home itself is surrounded by beautiful gardens and the rooms are both spacious and clean. As you walk around you are met with friendly faces and there is always someone readily on hand to offer their help and support.


Most importantly my mother is happy and contented in her new home and has settled in very well- something as a family we felt anxious about. We need not have worried though, as Kenbrook has really gone that extra mile to ensure that all my mothers needs are catered for-we cannot rate the care home highly enough, five stars!

Reply from Deborah Langton, Area Manager at KenbrookDear Maura

Thank you so much for the wonderful recognition you have given to the staff and services provided for your mother at Kenbrook. I agree that the home is particularly welcoming and warm and does give peace of mind to others, I am glad you feel this way.

Thank you for kindly taking the time to share your views, we will pass these kind sentiments back to the team.

Kind Regards

Deborah
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Noreen R (Daughter of Resident) published on 20 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident of Kenbrook for nearly one year. We never thought we would have to put mum into a home but the severity of her dementia made it unavoidable. It was truly heartbreaking to see her like that but the staff were so wonderful and caring it made it so much easier for all of us. They
restored our faith in human nature and went above and beyond to ensure this time was comfortable for her. She unfortunately passed away on the 31st March and in the last week of her life they ensured she passed peacefully. I cannot thank the manager and her staff enough for their care
Reply from Deborah Langton, Area Manager at KenbrookDear Noreen

Thank you for the wonderful review of the way Kenbrook supported your mother. I agree that the staff do provide an exceptional service and I thank you for this wonderful recognition, I will relay this to the team there.

I am sorry for your loss though agreed it is reassuring that our loved ones last days were attended to with loving and caring support as I have witnessed there.

Do take care.

Kind Regards


Deborah
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Kenbrook is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.883 for Kenbrook is calculated as follows: ( (200 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 223 Ratings = 4.883
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Kenbrook is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Oct 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

No image found

Sarah Law

Job Title: Home Manager Joined: 2017

Sarah is Kenbrook's compassionate and dedicated Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kenbrook to verify any information. View our terms and conditions. Kenbrook has an Enhanced Service - more info.