
The focus is on maximising the quality of life for all residents.Emma B(Daughter of Resident/Service User)



The focus is on maximising the quality of life for all residents.Emma B(Daughter of Resident/Service User)



Kenbrook, located in Wembley Park, north-west London specialises in a range of nursing and dementia care for up to 51 older people. Residents enjoy the extensive gardens along with a range of optional activities such as quizzes, arts and crafts, armchair exercises, puzzles and themed events throughout the year.
A warm and welcoming home, it prides itself in providing a homely, personalised environment and ensures residents and their families are...
Care Provided by Kenbrook
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kenbrook for full pricing details and T&Cs.
Contact Kenbrook to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Sarah Law(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1991
Room Information
- Single Rooms (51)
- Single Rooms with ensuite Wet Room (51)
Kenbrook Reviews (143)
Kenbrook has a Review Score of 9.9 (9.860) out of 10, based on 19 reviews in the last 2 years.
Over all time Kenbrook has 143 reviews.
We have been really overwhelmed with the care and thoughtfulness of the staff. Our mother was in the last stages of life and could not have been better cared for. We were also shown such consideration as we sat for hours with our mother. I cannot recommend this home highly enough. Care and compassion: a perfect combination.
Thank you for your review. It was a pleasure to look after your Mother, a woman of substance in every respect! Illness may rob a person of their true being but in your Mother's case, being a lady was very evident throughout her illness and the last stages of her life. Her presence and humanity will...
My mother has spent the last three-and-a-quarter years there, dying a couple of weeks ago just short of her 100th birthday. The care and attention she received actually increased as she responded less and less. After three years at home with a live-in carer, her dementia had worsened as had her physical frailty. Then she moved to Kenbrook. Certain of the care assistants, in particular, perform well above their grades in terms of conscientiousness and devotion. On the day she died staff were in and out of her room to offer comfort and support both to my mother and to me. What touched me most of all was half a dozen waiting for me to come out of the room in order to give me a hug and a kiss.
Another friend of mine whose mother-in-law spent her last months at Kenbrook remarked that she could not have asked for greater compassion and dignity.
We just wanted to thank you for your lovely words regarding Kenbrook and the team. We would like to say that it has been a pleasure and a privilege to have known your Mother and your family and to have been able to help and support your Mother in her final journey. We are so sorry that she did not...
Great service from the nursing staff and carers. My father in law is very ill with a head injury that changed his personality.
Thank you for your words of kindness and although you may feel that your Father-in-law’s personality has changed we have never known him any other way than how he is now and we all appreciate his humour and his personality as one of our family members.
From the first time that I visited Kenbrook, I knew that it was the right place for my Mum to spend her final years.
Kenbrook felt very homely and all of the staff were very warm and welcoming. The home was bright and cheerful with lots of photos and examples of recent activities on the walls of the lounges, which were very spacious and overlooked the beautiful gardens.
All of the staff were very kind and very caring and always attentive to my Mum's needs. My Mum settled in straight away and she always seemed content and happy, which was a great relief to me.
My Mum stayed at Kenbrook for nearly two years until she recently passed away. During this time the level of care, she received, was first rate. Nothing was too much trouble for the staff and it gave me peace of mind that she was being cared for by such wonderful people in a safe and caring environment.
Thank you for taking the time to tell us about your experiences of Kenbrook.
I am so pleased to hear your feedback covering all aspects of our service. Your comments are much appreciated and will be fed back to the staff team. Thank you again.
Although living some distance from Kenbrook, I visit fairly frequently (more than once every two months), I seldom announce that I will be visiting. I have always found my 'ward' clean, well-dressed in a room which is spotless. I have sat with others in the dining room and on occasion sampled the food. The care is exemplary and has been for many years. The staff are helpful, pleasant and clearly have my 'wards' best interest at heart - even under what are sometimes trying and testing circumstances.
Thank you for your lovely feedback regarding Kenbrook. I am so glad to hear that you are happy with the cleanliness of the home and the care is exemplary. Your feedback is important to us and will be shared with the team. Thank you again.
The staff at Kenbrook work effectively as a team and also treat each resident as an individual. Relatives and friends are welcomed and feel part of a large family. I cannot recommend this home highly enough - and this is said on the basis of a total six and a half years of care provided.
Thank you, Julia, for sharing such a wonderful review for others to see. I am sure it will be very comforting to those searching for a nursing home for their parents too. I will feed back your wonderful comments to the team and thank you for taking the time to complete this review.
Regards
Deborah
We were truly blessed when we went to Kenbrook Nursing home - Not only my dad, who is now a resident there but also the whole family as we all know that dad is totally cared for, looked after and very much loved. All the staff are not only professional and caring but they ALL bring something very special to the place - their smile, their laughter, their kindness, their energy, their individuality, their expert knowledge for caring for the old, with dementia and with very complicated needs. All the staff have each made a special connection with my dad, they each bring their very special personality to the workplace. But it is more of a vocation for each one of them as they give so so much- but "it is fully appreciated" in every way. Kenbrook Nursing home should be the "Governments Model" for all other nursing homes - for what they do so exceptionally well. Caring, Nursing and the Management of the Caring are all not easy jobs. Kenbrook achieves and maintains excellence in all areas !!
Dear Keith
Thank you so much for taking the time to write this review. I know that Kenbrook put their all into achieving a high-quality service and consider themselves one large family and am so pleased to hear this is what you and your dad have experienced too. Your sharing this is really...
The staff and management at Kenbrook are exceptional. They took excellent care of my wife during her time there of almost 5 years. They looked after me too when I visited my wife every day. They are all kind and compassionate and I felt comfortable being there and so did my wife. They became like family to me and it felt like home. I was able to stay by my wife's side all day and night when she became critical and was there with her when she passed. I am eternally grateful to all of them.
Thank you so much to you and the assistance in Patricia in completing this review.
Your words give a sincerity that I am sure will offer great comfort to others looking for a nursing home for their loved one. I will pass this wonderful tribute on to the team at Kenbrook. I am so pleased that,...
Throughout my mother's stay at Kenbrook, my family and I had complete peace of mind that she was receiving the best possible care. Once my mother had adjusted, she was very happy and comfortable. Her room was full of family photos and things she liked and the staff always made her look beautiful every day, even taking the time to put her on beloved pearls. During the last few months, when my mother took a turn for the worse, the staff were incredibly supportive and compassionate towards us. They ensured that we were always kept up to date of her condition and if she worsened, would call us to let us know, which is what we had requested. When my mother passed away, the management and staff were genuinely saddened and were a great comfort to us. Two of my mother's carers came to her funeral which was very touching. There is no doubt that choosing Kenbrook for my mother was an excellent decision. We are forever grateful to everyone at Kenbrook for taking such wonderful care of her.
Dear Andrea
Thank you so much for sharing such wonderful sentiments and appreciation of the team at Kenbrook and the care and support they gave your mother. I will relay this to the team and thank you for taking the time to share this.
Kind Regards
Deborah
My mother was a resident at Kenbrook for almost 5 years. From the very first day, my family and I realised how lucky she was to be there. She needed a lot of care, following a second stroke and her need for care gradually increased over her time there until she passed away. The staff and management are superb. They took great care of my mother throughout her time there and also of my elderly father who visited my mother every day. They are kind, patient and understanding. Clearly, many see their work as vocational, as although not an easy job in the slightest, they carry out their work with remarkable empathy. The turnover of staff is minimal and over the years many became like family, especially to my father. The home itself is spotless and my mother was always clean and immaculate when we visited. The lovely garden and family events they hold are an added bonus. It is clear that the residents are very happy. I would not hesitate to recommend them.
Dear Patricia
Thank you so much for such a wonderful review, I agree that Kenbrook provides a home away from home and really care for our residents. I am glad that you and your mother found this and will relay your kind sentiments to the team.
Kind Regards
Deborah
Kenbrook provided superb care and excellent nursing support for my mother. She required a high level of care due to her condition and without doubt, they made her last weeks as comfortable as we could have possibly been hoped. No task was too much and all the staff attended her with dedication and love for their job. I can not thank them enough for what they did for my mother over the last weeks of her life.
Dear Richard
Thank you so much for your words of thanks, such a wonderful review of the care given to your mother at Kenbrook. I will share these with the team as I know your words of appreciation will mean so much to them. I know how difficult it is to know our loved ones are so unwell they...
My mother came to Kenbrook in May 2016 needing nursing care for PSP (Progressive Supranuclear Palsy). She had exceptional care until she died on 21st November 2016. The manager and administrator were outstanding and the nurses and carers were ever willing to help. Mum needed total assistance as she was unable to do anything at all for herself but had full cognisance even though she lost her ability of speech. They loved her and gave her spiritual care first by loving her.
Thank you so much for taking the time to complete this review of the care and support shown to your mum at Kenbrook. I know this will be a sad time still for you all and I offer my condolences. You have shown great appreciation for the care and affection shown to your mum by the team, something...
As a family, we have been very impressed with all aspects of the facility at Kenbrook. In particular, we found the staff and management very caring and compassionate - nothing was too much trouble. My cousin was told that Kenbrook was her home and she was part of the family. She was not always the easiest person to deal with but she was always treated with patience and respect, and she referred to her carers as "my lovely carers'. When she passed away suddenly the management and staff were genuinely upset at her passing, and were so kind and understanding as we went about the difficult task of packing up her things and tidying up her affairs. In the two years my cousin was at Kenbrook her health improved with good medical care and good food. Special thanks to the Managers for their wise and kind management and for the warm, family culture they have created. We are so glad we chose Kenbrook!
Thank you so much for sharing your review of Kenbrook and of the family type care they provided to your cousin. I am sure others will be put at ease to know that great care like this is out there and more importantly that is what you saw and your dear cousin experienced.
I will relay your sentiments to the team, thank you once again.
Regards
Deborah
provided for those who would like to join in but with no pressure to do so against their will. In the past two years my sister-in-law, who was mentally alert, made many friends among the staff, overcoming her near blindness by learning to identify their voices. The manager and staff are exceptionally caring so that new residents soon adjust to their new circumstances. I have never doubted my decision to entrust my sister-in-law to their care and now that she has passed away I will miss seeing the friends I too have made at Kenbrook. If only the same could be said of all such establishments.
Keep up the good work and thank you.
Dear Angela
Thank you so much for your wonderfully kind words for the care and support given to your sister-in-law at Kenbrook. They are definitely like one big family at the home and you are always welcome to keep in touch and visit. I know there will be a great sadness for your loss, please...
The love, care, and compassion my brother-in-law was given at Kenbrook was amazing. We could not have asked for any more from this marvelous home.
Having sadly been diagnosed with terminal cancer he spent the last six weeks of his life at Kenbrook and he described these as the happiest days of his life. He felt both at home and at peace surrounded by people that loved and cared for him.
He passed away peacefully in the comfort of his own room with family and staff present.
We cannot thank the staff and management enough for the support they gave him and our family during this difficult period.
We cannot recommend this home highly enough. Rest assured this is the perfect home for your loved one.
Firstly, I am so sorry for your loss. Secondly, thank you so much for not only taking the time to give a review rating for this service but for sharing yours and your brother-in-law's real life experience.
We are so proud of this team and the service they deliver and it is so rewarding to know...
My Dad, who became terminally ill this year had no hesitation in telling us that he wanted to spend his last days there too.
Most of the staff were familiar to us from Mums time there and were very upset to see Dad so ill now. I knew he was in the most loving hands in the world.
Everyone receives more than what you could hope for in the way of friendship, help, advice, love.....I can't say enough.....I call them Angels.
Obviously, the professional healthcare is excellent and all the emotional care is given to all who enter, not just the residents.
Eternally grateful........
Thank you for this wonderful review, it is heart warming to hear words spoken with such appreciation and affection.
I agree that the team really do care as if each resident were their own family member and this shows throughout their work.
I will share your sentiments with the team and thank you again for taking the time to write this review.
Kind Regards
Deborah
The administration is excellent - always helpful and efficient. My friends genuinely love coming to Kenbrook to visit their friend and the Kenbrook staff too - it is a Win Win - they give and receive joy and affirmation on making a visit. I can't truly express what a precious part Kenbrook is in my life and in that of my relative and friends. Thank you so much.
Dear Ally
Thank you for sharing this review for Kenbrook. I agree the team there are like an extension of ones own family in the way they care about all. I am so glad to hear you feel this way too and have had such a wonderfully positive experience of the care delivered.
Kind Regards
Deborah
The most peaceful home we have come across. Staff are very pleasant and family have peace of mind that Mum and all other residents are being well looked after. Well done Kenbrook, keep up the good work.
Thank you for completing this review. It is great to know you feel peace of mind for the care that is delivered to mum and other residents by the Kenbrook team. It is so important to know that our loved ones are safe and well cared for and I am glad you are assured of that, it is what we strive...
Our mother joined Kenbrook 2 years ago. She had Alzheimers for 12 years. We have very high praise for this unassuming nursing home. From day one, it was clear the staff go far beyond their paid job. Staff really got to know our mum and all her family. They treated us as a whole family not just an elderly woman with Alzheimers. The home is like a 'home from home' with a very personal, dignified ethos. All the staff no matter what role, tried everything they could to ensure mum was comfortable and continued to eat and drink. Whenever we requested expert input (palliative care , GP) they were considerate and extremely efficient. Standards of personal care (washing/dressing etc) are very high. Her room was always immaculately clean. Mum was always washed, dressed and sitting in the one of the beautiful lounges that look out onto the well tended gardens. Her last days were filled with staff visiting her, prayers and genuine love for our mother. We are indebted to the whole team.
Thank you so much for your wonderful heart felt review of the kindness and care given to your mum whilst she was living at Kenbrook. I know they miss your mum too, your mum was a wonderful lady and it was a pleasure to care for her during her final days. I wish you all the best and we will think of you and wish you happy memories during this time of loss.
Kind regards
Deborah Langton
My father had a recent short stay at Kenbrook. It was his final wish to go there. We knew how wonderful all the staff were, there was no decision to be made as my Mother was a resident 2 years ago. Everybody at Kenbrook are angels, no exceptions. Our family are indebted to them all for their professionalism, sensitivity and kindness. They all go far beyond the call of duty and nothing is too much trouble. I remember Dad saying they treated Mum like a queen, well they treated my father like a king. God bless all of them. I would have no hesitation in recommending Kenbrook to anybody.
Dear Paula
I am so pleased that your father got his wish and that you found the support and care at Kenbrook to be so special. I agree this team does go that extra mile to make the residents stay special and attentive and it is great to know that they did this during his final days. I am very...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 15 May 2026
Join us at Kenbrook’s Open Day on Tuesday 16 June for coffee and colouring, home tours, meet the team and a "Royal Albert Hall concert"! Everyone is welcome. Care Home...
- 14 Mar 2025
Special Offers to Support Your Loved Ones! We understand how important it is to find the right care, whether for a short or permanent stay. That’s why we’re offering two...
- 26 Feb 2025
MHA Kenbrook care home recognised the services of two colleagues who marked their 10-year service with the home. Emiliya Angelova and Kamu Limbu both work at MHA Kenbrook and celebrated...
There are no upcoming events for Kenbrook.
Accreditations
There are no accreditations posted yet for Kenbrook.
Meet the Team (1)

Sarah is Kenbrook's compassionate and dedicated Home Manager.
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