Kenbrook

100 Forty Avenue, Wembley HA9 9PF
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9.9 139 Reviews
  • Kenbrook, Wembley
Kenbrook, located in Wembley Park, north-west London specialises in a range of nursing and dementia care for up to 51 older people. Residents enjoy the extensive gardens along with a range of optional activities such as quizzes, arts and crafts, armchair exercises, puzzles and themed events throughout the year.

A warm and welcoming home, it prides itself in providing a homely, personalised environment and ensures residents and their families are at the centre of everything as are its core values of dignity and respect. Kenbrook believes in being open and fair as it strives to do the best possible and endeavours to meet its residents needs to enable them to live a fulfilled life in mind, body and spirit.

Residents living with dementia benefit from award-winning music therapy and interactive robotic pets and therapy dolls. A dedicated Chaplain provides pastoral support to residents and their families, whatever their beliefs.

The aim of carers is to achieve consistently high standards of care without compromising on a friendly environment and making the most of the homely comforts that contribute towards a satisfying daily lifestyle.

Kenbrook is part of MHA, a national charity that provides specialist care to over 19,000 older people across Britain, helping them to live later life well.
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Care Provided by Kenbrook

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1794 – £2363
  • Self-Funded Nursing Dementia Care: £1884 – £2451

These prices are only a guideline, please contact Kenbrook to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Sarah Law (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1991

Room Information

  • Single Rooms (51)
  • Single Rooms with Ensuite Wet Room (51)

Kenbrook Reviews (139)

9.9

Kenbrook has a Review Score of 9.9 (9.877) out of 10, based on 16 reviews in the last 2 years.
Over all time Kenbrook has 139 reviews.

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Reviewer Connection to Kenbrook
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Review from Noreen H (Wife of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in this home for 5 months. He is a dementia patient and has settled into the home. He is happy there. He needs 1 to 1 care which is provided. The food is very good and he has a good appetite. The management and staff are very caring, treats him with respect and dignity. I am pleased
he is in this home as it provides all his needs.
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Review from L G (Cousin of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative always thought she didn't want to go into a care facility, but really liked the look of Kenbrook when she finally accepted that a move was inevitable.
She now loves everything and everybody there and looks happier than she has for a long time. The staff are phenomenal, and have really
taken her under their wing. She loves all the activities. She has really settled in well, so thank you one and all.
Reply from Sarah Law, Home Manager at Kenbrook
Thank you for this lovely review. We understand that the decision to move into a care home can be a difficult one and hearing that your relative is now so happy and settled is such a compliment and…read more
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Review from Joan S (Wife of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers and nurses go above and beyond to care for my husband. The kitchen staff are very helpful in providing the nourishment and right food he needs. This includes the laundry staff who look after the washing everyone including the entertainment coordinator, volunteers and also the chaplain are
magnificent and are always there for me if I need to talk. I have made friends with residents and their families and no body is beyond reproach. The management of the home are incredible, they will do anything for you. May I say Kebrook Nursing Home is incredible. Wonderful nursing.
Reply from Sarah Law, Home Manager at Kenbrook
Thank you for sharing such a detailed and heartfelt review of your experiences at Kenbrook. It is a wonderful testament to the dedication of the entire Kenbrook team. It is especially poignant to hear…read more
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Review from Richard G (Power of Attorney of Resident) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having had recent bad experiences of visiting my aunt in a care home in Devon, I was anxious of being in the situation as POA, when my 2nd cousin Mabel, with double dementia, could no longer look after herself and would need 24hr care.
That anxiety disappeared the minute I walked into Kenbrook Nursing
Care Home. It's a welcoming environment with plenty of room, inside and outside for the various activities they run as well as quiet areas for other times. The management and staff are friendly, knowledgeable and keen to help in any situation. Mabel, before COVID, had been a sociable outgoing person and travelled to London every other day to visit the theatre, museums and her passion, art. Mabel always took a sketch book with her and would come back with stories and tales of people she'd met along the way. I thought we'd lost that Mabel but within a few weeks of Mabel entering Kenbrook, the Mabel we knew is beginning to reappear. Well done Kenbrook
Reply from Sarah Law, Home Manager at Kenbrook
Thank you so much for your wonderful review. We are glad to hear that your anxiety disappeared when your walked through our doors, and it means a lot that you feel reassured that your cousin is safe…read more
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Review from David S (Nephew of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The moment you walk into Kenbrook you feel a family feel . Staff whose days can be challenging are so welcoming, kind , friendly and always engaging with families and residents. Many are on first name terms with myself and my aunt as well as others who visit relatives. They are caring , empathetic and
compassionate to the needs of the individuals they care for . We really appreciate the staff from managers to therapists , nurses , cooks and cleaners .
Reassures me my uncle is getting the best care .
Reply from Sarah Law, Home Manager at Kenbrook
Thank you for taking the time to share your experience of Kenbrook with us. We appreciate your kind words and are so pleased to hear that you feel the 'family feel' that we always strive for. This…read more
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Review from Natalie T (Sister of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff. They really care about my brother's welfare. All the staff are amazing. So happy my brother is living in this care home.
Reply from Sarah Law, Home Manager at Kenbrook
Thank you for your excellent feedback. Your brother is a wonderful character and such a positive influence on the vibe of the home.
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Review from James S (Father of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is outstanding, staff all friendly, helpful, and make all the residents happy. Kenbrook is an excellent place.
Reply from Sarah Law, Home Manager at Kenbrook
Thank you for your positive feedback and appreciation for Kenbrook. It is very satisfying that your son has now settled into the home and his daily interactions with us are providing much pleasure.
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Review from Miranda C (Daughter of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and I were blown away by Kenbrook care home, it's truly amazing. You get a warm welcome as soon as you reach the home. The staff are all amazing and take good care of their patients (our families).
The patients are provided with 24 hour care, they are fed well and always look clean and presentable.
The patients are also very happy, which is extremely important especially for loved ones. Kenbrook has a lovely atmosphere and you feel like you are a part of a family, Kenbrook provide families and patients with event days and the families and patients are able to form bonds.
This care home is truly outstanding and would highly recommend it for those looking for care homes.
Thank you Kenbrook for all you do xx
Reply from Sarah Law, Home Manager at Kenbrook
Thank you for your wonderful review, particularly for highlighting that Kenbrook is a happy place, welcoming and homely. We endeavour to maintain a very family orientated home, and the team will…read more
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Review from N C (Daughter of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After much searching, Kenbrook Nursing Home has become my father's new home, and we couldn't be happier about it! The staff are an absolute pleasure to deal with. They're kind, polite, courteous, and are clearly loved by the residents and other staff alike. When you walk in, you feel the kindness! Then
you have the chickens, the music and art rooms, the bright and welcoming atmosphere and the pretty garden spaces.
Thank God for Kenbrook! They've achieved the perfect place for people to who really need a perfect place to end up.
Thank you a million times xxxx
Reply from Sarah Law, Home Manager at Kenbrook
Thank you for your overwhelming appreciation of Kenbrook, the team and your father's care. The feedback of getting things right will really spur everyone on to maintain the high standards.
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Review from N C (Wife of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has very special needs and Kenbrook has been a dream come true dealing with him. Its very difficult to let go of your loved one after 5 decades of marriage but the staff have quickly set my mind at rest and I know he is being taken good care of and is happy which is invaluable . The one to
one carers , the nursing staff, the office staff and everyone e I have come into contact with have been absolutely wonderful, and the environment is such a pleasant place to be. I am very grateful and thankful that we have found a place so special.
Reply from Sarah Law, Home Manager at Kenbrook
Thank you for your wonderful review. It is very humbling to see the gratitude expressed for your husband's care. I am glad you feel we are meeting his needs and putting your mind at rest.
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Review from Ellie G (Granddaughter of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather resided in the care home for 3 years. The staff grew fond of him as did he to them. Their kindness towards him and their understanding of his individual needs made his last few years comfortable. Importantly Kenbrook made him feel safe, which was a great comfort to us as a family.


My

grandad was quite a fussy/plain eater when he was at home. However when he went to Kenbrook we were surprised at how much he enjoyed eating tasty new foods. He always ate very well there which was originally one of our worries, when making the transition. In short the catering staff done a great job cooking a variety of tasty foods!


From the admin team to all the medical staff there is a real sense of family within the care-home which creates a homily, happy and nurturing environment for not only the residents but for their families. This is often highlighted when events are held in the day room, they make a great effort to engage everyone during national holidays.

Reply from Sarah Law, Home Manager at Kenbrook
Thank you for your review of your grandfather's care. It was a great pleasure to have our unique relationship with him in his final years. Yes, the staff were very fond of him and got to know his…read more
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Review from Onofria C (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All I can say is the care that my father received at Kenbrook was amazing. Each and every member of staff does an outstanding job and I was desperate to get my mother into Kenbrook but she passed away before I could. My dad was old-school Sicilian and quite a difficult character but this did not phase
them at all. They showed him so much kindness and respect that I will forever be grateful to them.
The care that they show all the residents makes it a pleasure to spend time at Kenbrook.
Thank you so much for all you did for my Father.
Reply from Sarah Law, Home Manager at Kenbrook
Your father was a wonderful character, very stoic and gracious at the end of his life, and a pleasure to care for. Thank you for being available and responding to our team and for your excellent…read more
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Review from B F (Daughter of Resident) published on 31 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's respite stay at Kenbrook was excellent - see below. My only concern was sharing the commode and hoist with other residents including sling for commode. On several occasions we shared a hoist with the lower floor which delayed my mum's care. Also the bathroom drain was faulty.
Reply from Sarah Law, Home Manager at Kenbrook
Thank you for your review. I am sorry you had some concerns. I did think that you brought a commode from home rather than use ours. Commodes are with a resident for the duration of their stay and…read more
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Review from Emma B (Daughter of Resident) published on 3 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently died here after a stay of over 3 years. It has been amongst the happiest years of her life. The focus is on maximising the quality of life for all residents. While staff and residents are members of all religions or none, the atmosphere is characterised by the best human qualities
of kindness, friendliness, informality, inclusion and community. All residents are asked about their interests and encouraged to engage with activities that are meaningful to them. There are a range of activities from art, cooking, gardening, puzzles, learning aids and quizzes. Children from a local school visit once a week, they held a concert and outdoor meal recently. The chaplain runs service and supports all residents. There are two well-tended gardens to walk in, a conservatory, an enormous lounge that can be booked for family occasions. The staff were right there for myself and my family through my mother's final illness and death making a painful experience also joyful.
Reply from Sarah Law, Home Manager at Kenbrook
It was with great pleasure that the team were able to care for your mother and yourselves at the end and provide a peaceful and comfortable departure. All the fond memories of your mother will remain…read more
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Review from Roy J (Brother of Resident) published on 14 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kenbrook Wembley. Thank you for your wonderful hospitality on our visit to see my sister. We travelled from South Yorkshire and Walthamstow. Our request to have a meal with my sister was met with a welcomed ease! She ate with gusto - especially the onion-free salad, which was prepared with her in mind.
This was one of a few attentions to detail that delighted us. We were escorted and checked-up upon, as an act of care. We were taken to the Fish Tank Day Room for lunch. A table was set, as if an altar. we were offered a 3-course meal with wines - at the correct temperature! The wonderful room was featured by views of the well-cared gardens, enhanced by the light from the many long windows - in addition to the fish tank! Our first visit to my sister is remembered by the relaxed and caring atmosphere, with no pressure on timing; the social stimulation of eating together, with added conversations, reminiscing, and storytelling; and, the well-being psychology of the communal gathering.
Reply from Sarah Law, Home Manager at Kenbrook
It has been a great pleasure to read your review and know that as a family you experienced a near-perfect day. It is always a wonderful thing for colleagues to see residents and their families getting…read more
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Review from J S (Friend of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I regularly visit a former colleague (Methodist Minister) at Kenbrook. He is now confined to his bed and not in good health. From my observations, the staff care for him wonderfully (sometimes I have to leave his room while they check him over). His room and bathroom are spotless as is the rest of the
building.
I have left three of the boxes blank as I do not have the experience to comment.
Reply from Sarah Law, Home Manager at Kenbrook
Thank you for your feedback on our service and care for your former colleague. Knowing this gentleman well, I can say that he would appreciate very much your expression of satisfaction with his care.…read more
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Review from Nick G (Friend of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've visited my friend's Mother, who is now the longest resident at the home for over 20 years. That in itself says a lot about the care and attention she has received over that time. The home is very clean and welcoming. The residents always appear to be in good spirits. The staff are lovely and friendly
and very accommodating. Recently, the staff helped my friend arrange a 90th Birthday party for her at the home which she absolutely loved.
Reply from Sarah Law, Home Manager at Kenbrook
It has been a very special year for your friend celebrating both her 90th Birthday and 20 years residing in the home. Thank you for your appreciation of the staff and the home environment. We try our…read more
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Review from Jane C (Friend of Resident) published on 12 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We recently were invited to share our friend's 60th wedding anniversary. We were welcomed by all the staff we came in contact with and met in a room allocated to the family. It was lovely to see how caring the staff were with them showing kindness and respect. Special cakes were made in the kitchen
to help celebrate the occasion.
Thank you very much.
Reply from Bernadette Reilly, Administration Manager at Kenbrook
Thank you for your review of Kenbrook and our service. We feel proud to know that you felt welcomed at Kenbrook and found the staff to be kind and respectful. Your kind words are appreciated, and your…read more
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Review from Matthew E (Grandson of Resident) published on 12 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An amazing party to celebrate a 60th anniversary. Lovely speech from the manager and gifts for them along with a beautiful cake made by the home. Staff were excellent at making everything work and supporting them. Thanks to all the team for the amazing care and supporting them.
Reply from Bernadette Reilly, Administration Manager at Kenbrook
Thank you for taking the time to review Kenbrook and our service. It truly was a great celebration, and we have to agree, the cake was beautiful. Our team take great pride in creating a lovely…read more
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Review from Peter S (Cousin of Resident) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to celebrate the Diamond Wedding Anniversary of my cousin and his wife (both residents). It was a happy occasion despite the dementia that now affects one of them. The staff were very supportive and joined us and it was a splendid tea!
Reply from Bernadette Reilly, Administration Manager at Kenbrook
We are so glad that your family enjoyed the special day, it was lovely that you were all able to come together to celebrate such a momentous occasion. We are pleased that a lovely afternoon was had by…read more
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Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Kenbrook is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.877 for Kenbrook is calculated as follows: ( (167 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 187 Ratings = 4.877
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kenbrook is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Oct 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

No image found

Sarah Law

Job Title: Home Manager Joined: 2017

Sarah is Kenbrook's compassionate and dedicated Home Manager.

Frequently Asked Questions about Kenbrook

What types of Care is Kenbrook registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kenbrook have?

There are 51 Single Rooms.

What are the Facilities & Services at Kenbrook?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Kenbrook to the centre of Wembley?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kenbrook to verify any information. View our terms and conditions. Kenbrook has an Enhanced Service - more info.