Kenbrook

100 Forty Avenue, Wembley HA9 9PF
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9.9 134 Reviews
  • Kenbrook, Wembley
Kenbrook, located in Wembley Park, north-west London specialises in a range of nursing and dementia care for up to 51 older people. Residents enjoy the extensive gardens along with a range of optional activities such as quizzes, arts and crafts, armchair exercises, puzzles and themed events throughout the year.

A warm and welcoming home, it prides itself in providing a homely, personalised environment and ensures residents and their families are at the centre of everything as are its core values of dignity and respect. Kenbrook believes in being open and fair as it strives to do the best possible and endeavours to meet its residents needs to enable them to live a fulfilled life in mind, body and spirit.

Residents living with dementia benefit from award-winning music therapy and interactive robotic pets and therapy dolls. A dedicated Chaplain provides pastoral support to residents and their families, whatever their beliefs.

The aim of carers is to achieve consistently high standards of care without compromising on a friendly environment and making the most of the homely comforts that contribute towards a satisfying daily lifestyle.

Kenbrook is part of MHA, a national charity that provides specialist care to over 19,000 older people across Britain, helping them to live later life well.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1794 – £2363
  • Self-Funded Nursing Dementia Care: £1884 – £2451

These prices are only a guideline, please contact Kenbrook to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Sarah Law (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1991

Room Information

  • Single Rooms (51)
  • Single Rooms with Ensuite Wet Room (51)

Kenbrook Reviews (134)

9.9

Kenbrook has a Review Score of 9.9 (9.881) out of 10, based on 17 reviews in the last 2 years.
Over all time Kenbrook has 134 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Kenbrook
  • 53
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Total of 134, showing 1-20
Review from Natalie T (Sister of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff. They really care about my brother's welfare. All the staff are amazing. So happy my brother is living in this care home.
Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your excellent feedback. Your brother is a wonderful character and such a positive influence on the vibe of the home.

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Review from James S (Father of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is outstanding, staff all friendly, helpful, and make all the residents happy. Kenbrook is an excellent place.
Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your positive feedback and appreciation for Kenbrook. It is very satisfying that your son has now settled into the home and his daily interactions with us are providing much pleasure.

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Review from Miranda C (Daughter of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and I were blown away by Kenbrook care home, it's truly amazing. You get a warm welcome as soon as you reach the home. The staff are all amazing and take good care of their patients (our families).
The patients are provided with 24 hour care, they are fed well and always look clean and presentable.
The patients are also very happy, which is extremely important especially for loved ones. Kenbrook has a lovely atmosphere and you feel like you are a part of a family, Kenbrook provide families and patients with event days and the families and patients are able to form bonds.
This care home is truly outstanding and would highly recommend it for those looking for care homes.
Thank you Kenbrook for all you do xx
Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your wonderful review, particularly for highlighting that Kenbrook is a happy place, welcoming and homely. We endeavour to maintain a very family orientated home, and the team will appreciate that this is recognised.

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Review from N C (Daughter of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After much searching, Kenbrook Nursing Home has become my father's new home, and we couldn't be happier about it! The staff are an absolute pleasure to deal with. They're kind, polite, courteous, and are clearly loved by the residents and other staff alike. When you walk in, you feel the kindness! Then
you have the chickens, the music and art rooms, the bright and welcoming atmosphere and the pretty garden spaces.
Thank God for Kenbrook! They've achieved the perfect place for people to who really need a perfect place to end up.
Thank you a million times xxxx
Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your overwhelming appreciation of Kenbrook, the team and your father's care. The feedback of getting things right will really spur everyone on to maintain the high standards.

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Review from N C (Wife of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has very special needs and Kenbrook has been a dream come true dealing with him. Its very difficult to let go of your loved one after 5 decades of marriage but the staff have quickly set my mind at rest and I know he is being taken good care of and is happy which is invaluable . The one to
one carers , the nursing staff, the office staff and everyone e I have come into contact with have been absolutely wonderful, and the environment is such a pleasant place to be. I am very grateful and thankful that we have found a place so special.
Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your wonderful review. It is very humbling to see the gratitude expressed for your husband's care. I am glad you feel we are meeting his needs and putting your mind at rest.

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Review from Ellie G (Granddaughter of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather resided in the care home for 3 years. The staff grew fond of him as did he to them. Their kindness towards him and their understanding of his individual needs made his last few years comfortable. Importantly Kenbrook made him feel safe, which was a great comfort to us as a family.


My

grandad was quite a fussy/plain eater when he was at home. However when he went to Kenbrook we were surprised at how much he enjoyed eating tasty new foods. He always ate very well there which was originally one of our worries, when making the transition. In short the catering staff done a great job cooking a variety of tasty foods!


From the admin team to all the medical staff there is a real sense of family within the care-home which creates a homily, happy and nurturing environment for not only the residents but for their families. This is often highlighted when events are held in the day room, they make a great effort to engage everyone during national holidays.

Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your review of your grandfather's care. It was a great pleasure to have our unique relationship with him in his final years. Yes, the staff were very fond of him and got to know his needs. He would always kiss our hands to say thank you and look at us very knowingly, so it is very pleasing to know we made a difference to his life.

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Review from Onofria C (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All I can say is the care that my father received at Kenbrook was amazing. Each and every member of staff does an outstanding job and I was desperate to get my mother into Kenbrook but she passed away before I could. My dad was old-school Sicilian and quite a difficult character but this did not phase
them at all. They showed him so much kindness and respect that I will forever be grateful to them.
The care that they show all the residents makes it a pleasure to spend time at Kenbrook.
Thank you so much for all you did for my Father.
Reply from Sarah Law, Home Manager at Kenbrook

Your father was a wonderful character, very stoic and gracious at the end of his life, and a pleasure to care for. Thank you for being available and responding to our team and for your excellent feedback.

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Review from B F (Daughter of Resident) published on 31 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's respite stay at Kenbrook was excellent - see below. My only concern was sharing the commode and hoist with other residents including sling for commode. On several occasions we shared a hoist with the lower floor which delayed my mum's care. Also the bathroom drain was faulty.
Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your review. I am sorry you had some concerns. I did think that you brought a commode from home rather than use ours. Commodes are with a resident for the duration of their stay and sanitised, slings are allocated to each resident and laundered. The two hoists we have on each floor are shared and cleaned after use. Unless in use or faulty, a hoist from another floor would not normally be used. However, I appreciate this is your reported experience and perhaps you would like to contact me with further information. Your mother was a pleasure to get to know and provide a service for, and we are all grateful for your considerable support.

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Review from Emma B (Daughter of Resident) published on 3 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently died here after a stay of over 3 years. It has been amongst the happiest years of her life. The focus is on maximising the quality of life for all residents. While staff and residents are members of all religions or none, the atmosphere is characterised by the best human qualities
of kindness, friendliness, informality, inclusion and community. All residents are asked about their interests and encouraged to engage with activities that are meaningful to them. There are a range of activities from art, cooking, gardening, puzzles, learning aids and quizzes. Children from a local school visit once a week, they held a concert and outdoor meal recently. The chaplain runs service and supports all residents. There are two well-tended gardens to walk in, a conservatory, an enormous lounge that can be booked for family occasions. The staff were right there for myself and my family through my mother's final illness and death making a painful experience also joyful.
Reply from Sarah Law, Home Manager at Kenbrook

It was with great pleasure that the team were able to care for your mother and yourselves at the end and provide a peaceful and comfortable departure. All the fond memories of your mother will remain with us. Your mother's stay was made more pleasurable by having a family who have given a lot to the home in terms of time to listen, and acts of kindness to other residents and families, as well as helpful suggestions and feedback to improve. I look forward to your future visits.

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Review from Roy J (Brother of Resident) published on 14 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kenbrook Wembley. Thank you for your wonderful hospitality on our visit to see my sister. We travelled from South Yorkshire and Walthamstow. Our request to have a meal with my sister was met with a welcomed ease! She ate with gusto - especially the onion-free salad, which was prepared with her in mind.
This was one of a few attentions to detail that delighted us. We were escorted and checked-up upon, as an act of care. We were taken to the Fish Tank Day Room for lunch. A table was set, as if an altar. we were offered a 3-course meal with wines - at the correct temperature! The wonderful room was featured by views of the well-cared gardens, enhanced by the light from the many long windows - in addition to the fish tank! Our first visit to my sister is remembered by the relaxed and caring atmosphere, with no pressure on timing; the social stimulation of eating together, with added conversations, reminiscing, and storytelling; and, the well-being psychology of the communal gathering.
Reply from Sarah Law, Home Manager at Kenbrook

It has been a great pleasure to read your review and know that as a family you experienced a near-perfect day. It is always a wonderful thing for colleagues to see residents and their families getting the most out of their time together. It was very evident, as you were leaving, that your sister looked relaxed and content with her day. I do hope we can provide a similar experience on your next visit.

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Review from J S (Friend of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I regularly visit a former colleague (Methodist Minister) at Kenbrook. He is now confined to his bed and not in good health. From my observations, the staff care for him wonderfully (sometimes I have to leave his room while they check him over). His room and bathroom are spotless as is the rest of the
building.
I have left three of the boxes blank as I do not have the experience to comment.
Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your feedback on our service and care for your former colleague. Knowing this gentleman well, I can say that he would appreciate very much your expression of satisfaction with his care. It is very pleasing to see that we are providing a high standard of service and meeting his needs.

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Review from Nick G (Friend of Resident) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've visited my friend's Mother, who is now the longest resident at the home for over 20 years. That in itself says a lot about the care and attention she has received over that time. The home is very clean and welcoming. The residents always appear to be in good spirits. The staff are lovely and friendly
and very accommodating. Recently, the staff helped my friend arrange a 90th Birthday party for her at the home which she absolutely loved.
Reply from Sarah Law, Home Manager at Kenbrook

It has been a very special year for your friend celebrating both her 90th Birthday and 20 years residing in the home. Thank you for your appreciation of the staff and the home environment. We try our very best to make people feel welcome and it is pleasing that you recognise this.

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Review from Jane C (Friend of Resident) published on 12 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We recently were invited to share our friend's 60th wedding anniversary. We were welcomed by all the staff we came in contact with and met in a room allocated to the family. It was lovely to see how caring the staff were with them showing kindness and respect. Special cakes were made in the kitchen
to help celebrate the occasion.
Thank you very much.
Reply from Bernadette Reilly, Administration Manager at Kenbrook

Thank you for your review of Kenbrook and our service. We feel proud to know that you felt welcomed at Kenbrook and found the staff to be kind and respectful. Your kind words are appreciated, and your comments will be passed on to the team. We are glad you enjoyed the Diamond Anniversary tea party; such a lovely afternoon and such a wonderful occasion. We look forward to welcoming you back to Kenbrook again.

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Review from Matthew E (Grandson of Resident) published on 12 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An amazing party to celebrate a 60th anniversary. Lovely speech from the manager and gifts for them along with a beautiful cake made by the home. Staff were excellent at making everything work and supporting them. Thanks to all the team for the amazing care and supporting them.
Reply from Bernadette Reilly, Administration Manager at Kenbrook

Thank you for taking the time to review Kenbrook and our service. It truly was a great celebration, and we have to agree, the cake was beautiful. Our team take great pride in creating a lovely atmosphere for our residents and their guests. We are glad to read that you enjoyed the afternoon tea, a special occasion for a very special couple. We appreciate your kind words about our staff and shall pass your wonderful comments on to the team.

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Review from Peter S (Cousin of Resident) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to celebrate the Diamond Wedding Anniversary of my cousin and his wife (both residents). It was a happy occasion despite the dementia that now affects one of them. The staff were very supportive and joined us and it was a splendid tea!
Reply from Bernadette Reilly, Administration Manager at Kenbrook

We are so glad that your family enjoyed the special day, it was lovely that you were all able to come together to celebrate such a momentous occasion. We are pleased that a lovely afternoon was had by all. We shall pass your kind words on to all the team and thank you for taking the time to review our service.

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Review from George S (Friend of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We attended a friend's 60th wedding anniversary tea party at the lounge. The staff were very friendly and helpful and made us feel welcome and made this memorable milestone even more lovely.
Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your review. It is pleasing to hear that the staff added to your enjoyment of such a wonderful occasion.

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Review from Hope P (Son of Resident) published on 26 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Kenbrook for twenty years which they celebrated in August. The staff both past and present have been remarkable. Her care has been exemplary. I could not recommend Kenbrook highly enough. They have been a gift to my mother and I.
Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your wonderful review. It was hugely rewarding and a great privilege to have a celebration in honour of your mother’s 20 years residing in Kenbrook. Your mother is a remarkable woman, enduring her own health needs but never forgetting words of love and kindness to the staff who care for her. The staff have been duly thanked for their work.

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Review from H B (Daughter of Resident) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a wonderful care home. We are confident that our Mum is being well looked after. There is a good programme of activities and events. Every effort is made to create a home from home. Thank you!
Reply from Sarah Law, Home Manager at Kenbrook

Thank you for your wonderful review. It is a great sense of achievement to see this level of satisfaction with your mum’s care. It is a pleasure to care for someone so enchanting and full of spirit, and very much part of our Kenbrook family. It is also a benefit to have such an engaged family who visit whenever they can.

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Review from J H (Daughter of Resident) published on 4 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I are all continually pleased with the care our mother receives at Kenbrook. The staff are kind, competent and compassionate. They always offer a friendly greeting to family and friends and go out of their way to make things easy for us. We feel our mother is in many safe pairs of hands.
Reply from Sarah Law, Home Manager at Kenbrook

It has been very rewarding to see your mother continuing to have a good quality of life and her delight during family visits. All the team enjoy having your mother in Kenbrook and get much pleasure from the loving and appreciative interactions she has with them. Thank you for your kind words and for visiting often.

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Review from R E (Daughter of Resident) published on 1 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident at Kenbrook for just under a year. His health has gradually improved under the watchful care of the nurses. As he has regained strength, he has appreciated the church services and exercise activities provided. The team of carers work hard to keep him as independent as he can
manage, noting when more or less help is needed. When visiting, the carers have assisted in enabling Dad to have space with his visitors, including space for lunch together. He is assisted to visit his wife, who is also in Kenbrook.
Thank you to all the staff at Kenbrook, who are a loving team of devoted carers.
Reply from Sarah Law, Home Manager at Kenbrook

Your father has such an indomitable spirit and has been a stalwart visitor of your mother, even before his admission, and likewise, your mother’s resilience has been something we have all learnt from; they are certainly a big part of Kenbrook. It is pleasing to see that your parent’s care is recognised as being of a high standard. Having such a caring and engaged family is much appreciated, and thank you for your review.

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Current Review Score: 9.9 (9.881)

Overview of Review Score

The Review Score of 9.9 (9.881) out of 10 for Kenbrook is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.881 for Kenbrook is calculated as follows: ( (174 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 194 Ratings = 4.881
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kenbrook is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Oct 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

No image found

Sarah Law

Job Title: Home Manager Joined: 2017

Sarah is Kenbrook's compassionate and dedicated Home Manager.

Frequently Asked Questions about Kenbrook

What types of Care is Kenbrook registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kenbrook have?

There are 51 Single Rooms.

What are the Facilities & Services at Kenbrook?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Kenbrook to the centre of Wembley?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kenbrook to verify any information. View our terms and conditions. Kenbrook has an Enhanced Service - more info.