What types of Care is Kenbrook registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Kenbrook?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Kenbrook to the centre of Wembley?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Kenbrook care home, 100 Forty Avenue, Wembley, London HA9 9PF

Review from J G (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

Very kind and helpful staff. Home spotlessly clean and tidy. Lovely, homely atmosphere.

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Review from Charlotte G (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card • Report

Overall Experience

Warm and welcoming environment and staff. The management and office staff have made the transition so much easier than we imagined and have gone the extra mile to support us with funding and other matters. Nurses and carers are kind and caring. Some 1-1 staff are fantastic, while others do the bare

minimum. Dad particularly loves the homemade desserts and garden (and cats).

Reply from Sarah Law, Home Manager at KenbrookThank you very much for the feedback. We are pleased to hear that it is a warm and welcoming environment for your Dad, and the team have been helpful to him settling in. We strive for all our nurses and carers to be consistently kind and attentive to the people that live in Kenbrook, so we take your comment regarding the variation in 1 to 1 staff very seriously and we will review this with the agency and look at what we can do to ensure high standards are delivered consistently across the board. It is wonderful to hear your Dad is enjoying the garden and the cats and we will feed back to the kitchen about their homemade desserts and ensure there is a plentiful supply.

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Review from N B (Daughter of Resident) published on 10 November 2025 Submitted via Website • Report

Overall Experience

I wanted to wait a while before leaving a review but after today's events I feel absolutely compelled to share my family's experience at Kenbrook. Mum moved in in April and the transformation in her health and wellbeing can only be accredited to the carers and staff at Kenbrook. Mum is extremely well

looked after by a team of carers who clearly love their role and understand the meaning of person-centered care. The staff are always friendly and polite and ready to chat with me whenever I visit. Mum is so happy here and every time I visit her she is brighter, healthier and enjoying her life and surroundings. Today was mums birthday and the effort kenbrook put into her big day almost brought me to tears. They had a cake, present and sang to her and made her birthday truly special. It can be tough when you're not able to be with your loved one everyday but knowing she's at Kenbrook gives me great peace is mind. Mum loves her new home and is happy. Thank you Kenbrook

Reply from Sarah Law, Home Manager at KenbrookThank you for taking the time to write such a thoughtful and detailed review. We were all very touched by your kind words. It is a privilege to care for your mother and knowing that you have seen a transformation in her health and wellbeing is the best possible feedback we could receive. We are very passionate about providing person centred care and having this recognised means a lot to us. I am glad you enjoyed your Mum's special day as we try and make people feel at home and comfortable and that it is a their very special occasion.

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Review from Noreen H (Wife of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been in this home for 5 months. He is a dementia patient and has settled into the home. He is happy there. He needs 1 to 1 care which is provided. The food is very good and he has a good appetite. The management and staff are very caring, treats him with respect and dignity. I am pleased

he is in this home as it provides all his needs.

Reply from Sarah Law, Home Manager at KenbrookThank you for taking the time to share your experience of Kenbrook. The team are delighted your husband has settled in well and is happy here. Providing respect and dignity are very important to us, especially for people living with dementia. It means a lot to us that we are meeting your husband's needs. We appreciate your kind words about the staff and the food.

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Review from L G (Cousin of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

My relative always thought she didn't want to go into a care facility, but really liked the look of Kenbrook when she finally accepted that a move was inevitable.
She now loves everything and everybody there and looks happier than she has for a long time. The staff are phenomenal, and have really

taken her under their wing. She loves all the activities. She has really settled in well, so thank you one and all.

Reply from Sarah Law, Home Manager at KenbrookThank you for this lovely review. We understand that the decision to move into a care home can be a difficult one and hearing that your relative is now so happy and settled is such a compliment and satisfying. Making a positive difference is what we all aim for, and we are all delighted she has settled in so well and is enjoying the activities.

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Review from Joan S (Wife of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

The carers and nurses go above and beyond to care for my husband. The kitchen staff are very helpful in providing the nourishment and right food he needs. This includes the laundry staff who look after the washing everyone including the entertainment coordinator, volunteers and also the chaplain are

magnificent and are always there for me if I need to talk. I have made friends with residents and their families and no body is beyond reproach. The management of the home are incredible, they will do anything for you. May I say Kebrook Nursing Home is incredible. Wonderful nursing.

Reply from Sarah Law, Home Manager at KenbrookThank you for sharing such a detailed and heartfelt review of your experiences at Kenbrook. It is a wonderful testament to the dedication of the entire Kenbrook team. It is especially poignant to hear about the volunteers, and some of the other team members who do not always get a mention but are crucial to the home. Making friends with other residents and their families and feeling supported is exactly what we are striving for. We are grateful for your kind words.

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Review from Richard G (Power of Attorney of Resident) published on 10 October 2025 Submitted via Website • Report

Overall Experience

Having had recent bad experiences of visiting my aunt in a care home in Devon, I was anxious of being in the situation as POA, when my 2nd cousin Mabel, with double dementia, could no longer look after herself and would need 24hr care.
That anxiety disappeared the minute I walked into Kenbrook Nursing

Care Home. It's a welcoming environment with plenty of room, inside and outside for the various activities they run as well as quiet areas for other times. The management and staff are friendly, knowledgeable and keen to help in any situation. Mabel, before COVID, had been a sociable outgoing person and travelled to London every other day to visit the theatre, museums and her passion, art. Mabel always took a sketch book with her and would come back with stories and tales of people she'd met along the way. I thought we'd lost that Mabel but within a few weeks of Mabel entering Kenbrook, the Mabel we knew is beginning to reappear. Well done Kenbrook

Reply from Sarah Law, Home Manager at KenbrookThank you so much for your wonderful review. We are glad to hear that your anxiety disappeared when your walked through our doors, and it means a lot that you feel reassured that your cousin is safe and well cared for. Hearing that you are seeing glimpses of the 'your cousin you knew' is a great compliment and confirms our person-centred approach. I will pass your kind words to the whole team.

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Review from David S (Nephew of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

The moment you walk into Kenbrook you feel a family feel . Staff whose days can be challenging are so welcoming, kind , friendly and always engaging with families and residents. Many are on first name terms with myself and my aunt as well as others who visit relatives. They are caring , empathetic and

compassionate to the needs of the individuals they care for . We really appreciate the staff from managers to therapists , nurses , cooks and cleaners .
Reassures me my uncle is getting the best care .

Reply from Sarah Law, Home Manager at KenbrookThank you for taking the time to share your experience of Kenbrook with us. We appreciate your kind words and are so pleased to hear that you feel the 'family feel' that we always strive for. This reduces anxiety and provides a better quality of life. Our team work incredibly hard and knowing that their efforts are noticed and valued by families means so much to the entire team. Your feedback is a great affirmation that we are providing the best possible care to your uncle. We look forward to continuing to provide a warm and homely environment for your family.

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Review from Natalie T (Sister of Resident) published on 30 July 2025 Submitted via Postal Card • Report

Overall Experience

Fantastic staff. They really care about my brother's welfare. All the staff are amazing. So happy my brother is living in this care home.

Reply from Sarah Law, Home Manager at KenbrookThank you for your excellent feedback. Your brother is a wonderful character and such a positive influence on the vibe of the home.

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Review from James S (Father of Resident) published on 28 July 2025 Submitted via Postal Card • Report

Overall Experience

The home is outstanding, staff all friendly, helpful, and make all the residents happy. Kenbrook is an excellent place.

Reply from Sarah Law, Home Manager at KenbrookThank you for your positive feedback and appreciation for Kenbrook. It is very satisfying that your son has now settled into the home and his daily interactions with us are providing much pleasure.

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Review from Miranda C (Daughter of Resident) published on 26 June 2025 Submitted via Website • Report

Overall Experience

My mother and I were blown away by Kenbrook care home, it's truly amazing. You get a warm welcome as soon as you reach the home. The staff are all amazing and take good care of their patients (our families).
The patients are provided with 24 hour care, they are fed well and always look clean and presentable.

The patients are also very happy, which is extremely important especially for loved ones. Kenbrook has a lovely atmosphere and you feel like you are a part of a family, Kenbrook provide families and patients with event days and the families and patients are able to form bonds.
This care home is truly outstanding and would highly recommend it for those looking for care homes.
Thank you Kenbrook for all you do xx

Reply from Sarah Law, Home Manager at KenbrookThank you for your wonderful review, particularly for highlighting that Kenbrook is a happy place, welcoming and homely. We endeavour to maintain a very family orientated home, and the team will appreciate that this is recognised.

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Review from N C (Daughter of Resident) published on 26 June 2025 Submitted via Website • Report

Overall Experience

After much searching, Kenbrook Nursing Home has become my father's new home, and we couldn't be happier about it! The staff are an absolute pleasure to deal with. They're kind, polite, courteous, and are clearly loved by the residents and other staff alike. When you walk in, you feel the kindness! Then

you have the chickens, the music and art rooms, the bright and welcoming atmosphere and the pretty garden spaces.
Thank God for Kenbrook! They've achieved the perfect place for people to who really need a perfect place to end up.
Thank you a million times xxxx

Reply from Sarah Law, Home Manager at KenbrookThank you for your overwhelming appreciation of Kenbrook, the team and your father's care. The feedback of getting things right will really spur everyone on to maintain the high standards.

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Review from N C (Wife of Resident) published on 26 June 2025 Submitted via Website • Report

Overall Experience

My husband has very special needs and Kenbrook has been a dream come true dealing with him. Its very difficult to let go of your loved one after 5 decades of marriage but the staff have quickly set my mind at rest and I know he is being taken good care of and is happy which is invaluable . The one to

one carers , the nursing staff, the office staff and everyone e I have come into contact with have been absolutely wonderful, and the environment is such a pleasant place to be. I am very grateful and thankful that we have found a place so special.

Reply from Sarah Law, Home Manager at KenbrookThank you for your wonderful review. It is very humbling to see the gratitude expressed for your husband's care. I am glad you feel we are meeting his needs and putting your mind at rest.

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Review from Ellie G (Granddaughter of Resident) published on 16 June 2025 Submitted via Website • Report

Overall Experience

My grandfather resided in the care home for 3 years. The staff grew fond of him as did he to them. Their kindness towards him and their understanding of his individual needs made his last few years comfortable. Importantly Kenbrook made him feel safe, which was a great comfort to us as a family.

My

grandad was quite a fussy/plain eater when he was at home. However when he went to Kenbrook we were surprised at how much he enjoyed eating tasty new foods. He always ate very well there which was originally one of our worries, when making the transition. In short the catering staff done a great job cooking a variety of tasty foods!

From the admin team to all the medical staff there is a real sense of family within the care-home which creates a homily, happy and nurturing environment for not only the residents but for their families. This is often highlighted when events are held in the day room, they make a great effort to engage everyone during national holidays.

Reply from Sarah Law, Home Manager at KenbrookThank you for your review of your grandfather's care. It was a great pleasure to have our unique relationship with him in his final years. Yes, the staff were very fond of him and got to know his needs. He would always kiss our hands to say thank you and look at us very knowingly, so it is very pleasing to know we made a difference to his life.

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Review from Onofria C (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report

Overall Experience

All I can say is the care that my father received at Kenbrook was amazing. Each and every member of staff does an outstanding job and I was desperate to get my mother into Kenbrook but she passed away before I could. My dad was old-school Sicilian and quite a difficult character but this did not phase

them at all. They showed him so much kindness and respect that I will forever be grateful to them.
The care that they show all the residents makes it a pleasure to spend time at Kenbrook.
Thank you so much for all you did for my Father.

Reply from Sarah Law, Home Manager at KenbrookYour father was a wonderful character, very stoic and gracious at the end of his life, and a pleasure to care for. Thank you for being available and responding to our team and for your excellent feedback.

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Review from B F (Daughter of Resident) published on 31 October 2024 Submitted via Postal Card • Report

Overall Experience

My mother's respite stay at Kenbrook was excellent - see below. My only concern was sharing the commode and hoist with other residents including sling for commode. On several occasions we shared a hoist with the lower floor which delayed my mum's care. Also the bathroom drain was faulty.

Reply from Sarah Law, Home Manager at KenbrookThank you for your review. I am sorry you had some concerns. I did think that you brought a commode from home rather than use ours. Commodes are with a resident for the duration of their stay and sanitised, slings are allocated to each resident and laundered. The two hoists we have on each floor are shared and cleaned after use. Unless in use or faulty, a hoist from another floor would not normally be used. However, I appreciate this is your reported experience and perhaps you would like to contact me with further information. Your mother was a pleasure to get to know and provide a service for, and we are all grateful for your considerable support.

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Review from Emma B (Daughter of Resident) published on 3 October 2024 Submitted via Website • Report

Overall Experience

My mother has recently died here after a stay of over 3 years. It has been amongst the happiest years of her life. The focus is on maximising the quality of life for all residents. While staff and residents are members of all religions or none, the atmosphere is characterised by the best human qualities

of kindness, friendliness, informality, inclusion and community. All residents are asked about their interests and encouraged to engage with activities that are meaningful to them. There are a range of activities from art, cooking, gardening, puzzles, learning aids and quizzes. Children from a local school visit once a week, they held a concert and outdoor meal recently. The chaplain runs service and supports all residents. There are two well-tended gardens to walk in, a conservatory, an enormous lounge that can be booked for family occasions. The staff were right there for myself and my family through my mother's final illness and death making a painful experience also joyful.

Reply from Sarah Law, Home Manager at KenbrookIt was with great pleasure that the team were able to care for your mother and yourselves at the end and provide a peaceful and comfortable departure. All the fond memories of your mother will remain with us. Your mother's stay was made more pleasurable by having a family who have given a lot to the home in terms of time to listen, and acts of kindness to other residents and families, as well as helpful suggestions and feedback to improve. I look forward to your future visits.

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Review from Roy J (Brother of Resident) published on 14 August 2024 Submitted via Website • Report

Overall Experience

Kenbrook Wembley. Thank you for your wonderful hospitality on our visit to see my sister. We travelled from South Yorkshire and Walthamstow. Our request to have a meal with my sister was met with a welcomed ease! She ate with gusto - especially the onion-free salad, which was prepared with her in mind.

This was one of a few attentions to detail that delighted us. We were escorted and checked-up upon, as an act of care. We were taken to the Fish Tank Day Room for lunch. A table was set, as if an altar. we were offered a 3-course meal with wines - at the correct temperature! The wonderful room was featured by views of the well-cared gardens, enhanced by the light from the many long windows - in addition to the fish tank! Our first visit to my sister is remembered by the relaxed and caring atmosphere, with no pressure on timing; the social stimulation of eating together, with added conversations, reminiscing, and storytelling; and, the well-being psychology of the communal gathering.

Reply from Sarah Law, Home Manager at KenbrookIt has been a great pleasure to read your review and know that as a family you experienced a near-perfect day. It is always a wonderful thing for colleagues to see residents and their families getting the most out of their time together. It was very evident, as you were leaving, that your sister looked relaxed and content with her day. I do hope we can provide a similar experience on your next visit.

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Review from J S (Friend of Resident) published on 11 April 2024 Submitted via Postal Card • Report

Overall Experience

I regularly visit a former colleague (Methodist Minister) at Kenbrook. He is now confined to his bed and not in good health. From my observations, the staff care for him wonderfully (sometimes I have to leave his room while they check him over). His room and bathroom are spotless as is the rest of the

building.
I have left three of the boxes blank as I do not have the experience to comment.

Reply from Sarah Law, Home Manager at KenbrookThank you for your feedback on our service and care for your former colleague. Knowing this gentleman well, I can say that he would appreciate very much your expression of satisfaction with his care. It is very pleasing to see that we are providing a high standard of service and meeting his needs.

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Review from Nick G (Friend of Resident) published on 18 October 2023 Submitted via Website • Report

Overall Experience

I've visited my friend's Mother, who is now the longest resident at the home for over 20 years. That in itself says a lot about the care and attention she has received over that time. The home is very clean and welcoming. The residents always appear to be in good spirits. The staff are lovely and friendly

and very accommodating. Recently, the staff helped my friend arrange a 90th Birthday party for her at the home which she absolutely loved.

Reply from Sarah Law, Home Manager at KenbrookIt has been a very special year for your friend celebrating both her 90th Birthday and 20 years residing in the home. Thank you for your appreciation of the staff and the home environment. We try our very best to make people feel welcome and it is pleasing that you recognise this.