
The focus is on maximising the quality of life for all residents.Emma B(Daughter of Resident/Service User)



The focus is on maximising the quality of life for all residents.Emma B(Daughter of Resident/Service User)



Kenbrook, located in Wembley Park, north-west London specialises in a range of nursing and dementia care for up to 51 older people. Residents enjoy the extensive gardens along with a range of optional activities such as quizzes, arts and crafts, armchair exercises, puzzles and themed events throughout the year.
A warm and welcoming home, it prides itself in providing a homely, personalised environment and ensures residents and their families are...
Care Provided by Kenbrook
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kenbrook for full pricing details and T&Cs.
Contact Kenbrook to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Sarah Law(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1991
Room Information
- Single Rooms (51)
- Single Rooms with ensuite Wet Room (51)
Kenbrook Reviews (143)
Kenbrook has a Review Score of 9.9 (9.860) out of 10, based on 19 reviews in the last 2 years.
Over all time Kenbrook has 143 reviews.
My aunty has been living in Kenbrook care home for nearly 1 year. My aunty is living with dementia. The staff have been very kind to her and understanding with her. They do so many activities with her, which she really enjoys. Last month it was her birthday and they put on a small spread for her. I am very happy with all of the staff who treat me and my aunty with dignity.
Thank you for taking the time to review Kenbrook and our service. Your aunty has settled well into life at Kenbrook and has made lots of new friends. Your aunty really enjoys the activities, especially the baking club and the music groups. Thank you again for your review and kind words which I will share with the team.
I’ve been visiting my auntie with my dad (his sister) for the last two years and I can honestly say from phoning to arriving you are treated with warmth care and professionalism. This year has been challenging with my father’s health and when we arrive the care and concern they show him is heartwarming. My auntie always looks happy, well cared for and carers show compassion, they explain what is happening and what’s happening next which is crucial for those with dementia. Her birthday celebration was wonderful, I was taken back when she was presented with a gift from the staff, that’s what sets Kenbrook apart from other settings I’ve been to. They are special carers, particularly the management staff, I just feel very welcome when we visit. It’s a special place and staff seem to go the extra mile. Well done and thank you very much for all you do for my auntie I can clearly see she is loved and part of a beautiful community at Kenbrook.
Thank you so much for taking the time to leave this wonderful review of Kenbrook. Your aunt is a lovely lady and indeed a big part of our Kenbrook community. Your aunt settled so well with us from day one and is so easy to please as long as she has a cup of tea! Your family bring much warmth to the...
A big thank you to the staff for helping to make Mum's 86th birthday so special. They put up decorations, baked a cake and we had tea in a china set. We really appreciated spending a pleasant afternoon with her. She was so happy to see her granddaughters and great-granddaughters. The little ones were at home and loved playing in the garden and with the memorabilia. My 7yr old granddaughter thought the hand whisk and globe were great. Mum was complimentary of the staff and said how well she is being looked after! This is so reassuring. Kenbrook, thank you from the bottom of our hearts!
Thank you for taking the time to review Kenbrook. Your Mother really did enjoy her special day and it was lovely that she was able to have her little garden party for her birthday! We encourage family gatherings for birthdays and it has been such a shame that the pandemic has made this very...
The care home is extremely clean and tidy. The staff are very attentive, friendly, considerate and caring. They treat all residents with the utmost respect and attend to them caringly. The nurses are lovely and are always happy to answer any questions you may have. The food offered to the residents is well prepared. The staff ensure there is always something for residents to do, if they choose to participate, they also have dance nights for the more agile footed. I wholeheartedly would recommend this care home.
We thank you for taking the time to review our home and I shall pass on your kind comments regarding our staff to all of the team. We get to know our residents and their needs enabling the staff to provide the care required by each individual, even managing some fancy dance steps! Thank you once again for your review, we really appreciate you taking the time to share your experience of Kenbrook.
I cannot praise highly enough the love and care my mother received at MHA Kenbrook. The whole staff and team are wonderful and were amazing providing support also to all of the family.
Thank you so much for taking the time to review Kenbrook. Your mother was such a lovely lady and brought many joyful moments to the home. She loved to make other residents happy and sing songs to them, she loved to assist the staff in caring for others, such a kind and thoughtful lady. She is sadly...
The resident was extremely happy. The carers were all compassionate, caring and friendly. I can’t thank them enough. Very clean and tidy. Beautiful garden. The carers were professional and showed dignity - outstanding.
The staff are wonderful and the residents are well looked after with so much love and care. The care home feels very much like home. The care home also provides excellent activities with are fun and entertaining.
My Father has now been at Kenbrook for 4 months and his needs are challenging at times. We are so pleased with the care he receives and especially his 1-1 carer who he likes very much. Kenbrook is a very clean and inviting environment and we hope he remains here permanently. Many thanks to all.
Thank you for taking the time to review Kenbrook and our service and for your nice comments. Your father has been teaching the staff Portuguese and credits them with top marks as his pupils! His lessons have become equally as important as his care and help us all communicate with him. Thank you again for your review.
I then was taken around Kenbrook Wembley where I met the administrator who was brilliant and helped me through. All I can say is how amazing they were with my next of kin, even the cleaners, and the chef was brilliant he always gave him a lovely Italian meal. The passion you all have for your residents, and it's like a big family. I give you 100% and over for the quality and all your standards are very high. Well done, you are all amazing. My next of kin has now passed and I'm sure he will be missed as he never moaned and was always grateful. A big thank you.
Thank you so much for taking the time to leave a review of our service especially at a time when things are extremely difficult for you with it being so soon after the loss of a loved one. We thank you for your kind words and shall pass your comments on to the whole team. We shall miss you coming...
This is a lovely, bright, cheerful care home with loving and caring staff. My mum could not be in better hands and she seems very happy to be at Kenbrook. I am always impressed by the cleanliness of the place, the beautifully kept gardens and the efficient administration and management.
Thank you so much for taking the time to review Kenbrook. We are delighted that your mother settled so well at Kenbrook and it’s hard to believe that she has been with us for over 2 years now. We thank you so much for your fantastic review and we really appreciate you taking the time to share your experience of Kenbrook. We shall pass your kind comments on to the team.
My mother was sent to Kenbrook in January 2021 after 7 weeks in hospital. She was well looked after there, the staff were great. Unfortunately, my mother was transferred to another nursing home on the 14th of June 2021 which was a shame as it was a great nursing home and lovely staff.
Thank you for taking the time to review Kenbrook. It was a pleasure to get to know your Mother and all of you as a family. Your Mother was very happy at Kenbrook and loved being pampered in the salon, having her hair and nails done. She thoroughly enjoyed the music therapy sessions and afternoon...
My father was transferred from hospital into the care of Kenbrook and we received a phone call from the manager advising us that he was with them and explaining everything about the home, she was very helpful and reassuring. We phoned every day thereafter for an update and the call was always answered and invariably we were put through to the member of staff providing 1-to-1 care and support who would let us know what Dad had been doing that day. After being in isolation for a short period he was soon joining in activities with other residents, especially enjoying the music activities, which was excellent because Dad had advanced dementia by this stage had not always engaged when in hospital. We were very pleased with all aspects of his care and support and would like to commend all of the staff we came into contact with for their friendly and professional manner, nothing seemed too much trouble.
Thank you for taking the time to review Kenbrook and for recommending our service. It is such a difficult time for families who have a loved one transferred to a nursing/care home during this time, as under normal circumstances you could visit as often as you wish. We thank you for your kind...
Thanks to all the fantastic staff at Kenbrook for their unfailingly wonderful care of my mum in her last months of life. The Covid restrictions made their jobs so much harder yet they greeted me every day with a smile and a chat. Living in Australia it was a great relief to know that Mum was in the best of care right until the end. I would highly recommend to anyone looking at a care/nursing home for a family member.
I have found all the workers in this nursing home to have been extremely helpful in getting my father settled in and feeling comfortable. They appear very compassionate and friendly to both my father and myself and my brother when we have visited.
Thank you for taking the time to post a review of our service. I know it is still early days for your father in his residence at Kenbrook, but he has settled so well and participates in all the daily activities. Your father appears very content and happy and we look forward to his smile every day...
My father has been at MHA Kenbrook since December 2019. I feel he has been well cared for. Kenbrook does not have the unpleasant smell of most care homes. Whenever we visit my father he is clean and well dressed in ironed clothes. Kenbrook's friendly caretaker helped rearrange my father's room to help him settle into his new home. We could bring in furniture and put lots of pictures on the walls to make it homely. Kenbrook has a great activities coordinator. It was a while before my father got involved in the activities, often involving music, but now he enjoys them and misses them at weekends when not a lot is happening. The manager of Kenbrook is excellent. She is kind and efficient. She has created a good atmosphere. All staff greet you with a smile; they are respectful and kind. My father has been greatly helped by the chaplain. During the pandemic, the protection of residents and keeping their contact with family has been carefully and pragmatically managed. Food is like school food.
Thank you for taking the time to leave a review of Kenbrook. We must agree your father’s room does indeed look very homely and it’s lovely that he has made the room so personalised, giving the room a real home from home feel. Your father has really started to embrace the daily activities and...
Every visit has been positive and all the staff excellent, especially those directly caring for my friend. She was made to feel loved and special and that is all that can be expected.
Thank you for taking the time to review Kenbrook. We are so pleased to read your positive feedback regarding our service. Your comments are much appreciated and will be fed back to our team. We would like to say that your friend brought much laughter and humour to the home on a daily basis in her...
I am a very frequent visitor to Kenbrook care home, my wife being a Parkinson's victim. She has been in this home for some two years. I and my relatives continue to be impressed with the high standards of care this home, and it's dedicated staff provide. I have previously suggested that the exemplary standards of care should act as a benchmark for all other care homes. That view is still this family position, and it is also the view of others I have spoken to at various times. I have no hesitation in continuing to give this home the highest recommendation.
Thank you so much for the excellent feedback and recommendation of our home. I will share this with the team. The Kenbrook team always works within MHA values to provide a high standard of care and positive feedback such as yours encourages us all to keep providing this quality of care to all our...
The manager of the home extremely helpful and polite. Staff on duty friendly and helpful. The home always seems clean and tidy and well run. Residents look well looked after.
We thank you for taking the time to review our service and I shall pass on your kind comments regarding our staff to the team. We are lucky to have long-standing staff that get to know our residents and their needs enabling the staff to provide the care required by each individual. Thank you once again for your review, we really appreciate you taking the time to share your experience of Kenbrook.
My dad has been living at Kenbrook for about 20 months and from the onset has received great support and attention. The staff are attentive and treat each resident as an individual, understanding and meeting their specific needs. I have observed the cleaners, laundry lady, kitchen cooks, handyman, musical leader, chaplain, activity coordinator, carers, nurses, office administrator, and care home manager basically the whole team working together and pulling in the same direction to provide a welcoming, secure ‘home from home’ environment. Not an easy task but they pull it off with much fun, laughter and love. Clearly, the last few months has been especially challenging for everyone and Kenbrook has faced this with careful thought; following necessary guidelines while doing their best to manage resident's needs and minimize anxiety for all concerned. A huge positive shout out to all. Thank you.
Thank you so much for your review of Kenbrook. We have been very fortunate at Kenbrook throughout the pandemic and our families/relatives have been immensely supportive. Even with your family being such a distance away you have continuously supported your father and all the staff at Kenbrook. Now...
During Lockdown we couldn't see mum, but we were given photos and videos on Facebook. We could see her joining in the daily activities. We could also see how the staff, during this extremely stressful time, entertained the residents with music, dancing and singing. This was done with endless energy, enthusiasm and humour.
Kenbrook is managed with exceptional dedication and commitment to the residents but also to the families. They are supported by a remarkable team of staff who clearly go the extra mile, showing mutual respect and support towards each other and those in their care.
As a family, we are grateful beyond words to Kenbrook for all you do for mum!
Thank you for taking the time to review Kenbrook. It is hard to believe that your Mother has only been with us since February, she is such a big part of the home and takes her seat in the lounge every day to see what’s going on. Mum always has a smile on her face and joins in all of the daily...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 15 May 2026
Join us at Kenbrook’s Open Day on Tuesday 16 June for coffee and colouring, home tours, meet the team and a "Royal Albert Hall concert"! Everyone is welcome. Care Home...
- 14 Mar 2025
Special Offers to Support Your Loved Ones! We understand how important it is to find the right care, whether for a short or permanent stay. That’s why we’re offering two...
- 26 Feb 2025
MHA Kenbrook care home recognised the services of two colleagues who marked their 10-year service with the home. Emiliya Angelova and Kamu Limbu both work at MHA Kenbrook and celebrated...
There are no upcoming events for Kenbrook.
Accreditations
There are no accreditations posted yet for Kenbrook.
Meet the Team (1)

Sarah is Kenbrook's compassionate and dedicated Home Manager.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kenbrook to verify any information. View our terms and conditions. Kenbrook has an Enhanced Service -more info.