Kenbrook

I've visited my friend's Mother, who is now the longest resident at the home for over 20 years. That in itself says a lot about the care and attention she has received over that time. The home is very clean and welcoming. The residents always appear to be in good spirits. The staff are lovely and friendly and very accommodating. Recently, the staff helped my friend arrange a 90th Birthday party for her at the home which she absolutely loved.

Thank you very much.

An amazing party to celebrate a 60th anniversary. Lovely speech from the manager and gifts for them along with a beautiful cake made by the home. Staff were excellent at making everything work and supporting them. Thanks to all the team for the amazing care and supporting them.

We came to celebrate the Diamond Wedding Anniversary of my cousin and his wife (both residents). It was a happy occasion despite the dementia that now affects one of them. The staff were very supportive and joined us and it was a splendid tea!

We attended a friend's 60th wedding anniversary tea party at the lounge. The staff were very friendly and helpful and made us feel welcome and made this memorable milestone even more lovely.

My mother has been at Kenbrook for twenty years which they celebrated in August. The staff both past and present have been remarkable. Her care has been exemplary. I could not recommend Kenbrook highly enough. They have been a gift to my mother and I.

This is a wonderful care home. We are confident that our Mum is being well looked after. There is a good programme of activities and events. Every effort is made to create a home from home. Thank you!

My family and I are all continually pleased with the care our mother receives at Kenbrook. The staff are kind, competent and compassionate. They always offer a friendly greeting to family and friends and go out of their way to make things easy for us. We feel our mother is in many safe pairs of hands.

Thank you to all the staff at Kenbrook, who are a loving team of devoted carers.

Both our parents now live at Kenbrook: one since 2019 and the second moved in a few weeks ago. The quality of the care given - before, during the Covid pandemic period (including when families were unable to visit) and since restrictions have eased - is outstanding, and we have experienced great warmth from the staff towards both residents and all our family. The atmosphere is welcoming and full of life. Kenbrook feels like a community, as residents eat together in the dining rooms and there are plenty of activities and special events taking place. Winning staff team of the year and manager of the year at the 2022 Brent Care Awards is testament to the superb staff, as it is primarily the people who make Kenbrook the wonderful place it is. The facilities are good too. It may not be as plush as some homes, but Kenbrook is light-filled and spacious. The garden and enclosed courtyard garden are a lovely bonus. We are happy the long wait for a place is over, as is the new resident!

Nice open spaces and clean.

We are very happy with Kenbrook with all the care and service they provide for our family. Always approach us with a professional and friendly manner. They look after our family member with all his needs and maintain the room with clean environment.

My husband has been in Kenbrook since February 2018. My family and I have always found there is a culture of caring from the management, nurses, carers and cleaners. Residents are all treated with friendship and dignity. The home is always spotlessly clean.

My father-in-law is well cared for here at Kenbrook. He is happy, he is eating well compared to the last care home he was in. The nursing staff have been exceptional in looking after him. They keep us updated on all his needs, his care and anything we need to know. The care home has a lovely feel to it as you come in. Staff are helpful and caring and I have no worries about him. Great care home.

My mum has been living at Kenbrook since 2020 and is very settled there. She has good relationships with staff and other residents, despite her difficulties with verbal communication. It's lovely now the home is able to open up again since COVID restrictions have started to lift. It's a good place to visit with my kids and my mum is happy there. Thank you staff at Kenbrook.

Found the staff very friendly and helpful. Home is clean and seems well organised. Cannot say anything bad about the place.

My mother has been at Kenbrook since July 2016. My brother and I have always been very satisfied with the level of care she receives. The staff are attentive, considerate, reactive and friendly. And they have done an admirable job during the pandemic.

I have found the service to be friendly, helpful and constructive about the way that my mother's needs to be managed. The ability to navigate very challenging issues with my mother have always been handled with professionalism and courtesy. The management are dedicated, even when they are often understaffed and underpaid.

We are extremely happy with the home and the care my sister gets. She has been at Kenbrook for several years so we have seen how it runs before and since COVID19. That meant we have had no worries about her treatment when we were not allowed to visit during the lockdowns. All the staff are lovely and friendly.

The visitor area is always clean and tidy.