Lansdowne Care Home

Claremont Road, Cricklewood, London NW2 1TU
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9.8 181 Reviews
  • Lansdowne Care Home, London
Lansdowne Care Centre is located in a residential area near the centre of Cricklewood. There are shops near by and local amenities, public transport and road links are convenient.

This purpose built care home provides nursing and social care for older people who are physically frail and older people who have mental health needs such as Alzheimer's disease.

Accommodation at Lansdowne is provided in en-suite single occupancy rooms. The home provides TV lounges and a quiet sitting room to relax. Meals are served in the separate dining rooms provided and residents can select from the daily choices provided. Traditional home cooked food using local produce is served.

Lansdowne has regular visits from an optician, dentist, qualified chiropodist and hair stylist.

A varied programme of activities is provided.
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Care Provided by Lansdowne Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 92 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £1600
  • Self-Funded Residential Dementia Care: £1600 – £1600
  • Self-Funded Nursing Care: £1650 – £1650
  • Self-Funded Nursing Dementia Care: £1650 – £1650
  • RESPITE Self-Funded Residential Care: £1800 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Care: £1850 – £1850
  • RESPITE Self-Funded Nursing Dementia Care: £1850 – £1850

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

The price(s) shown are provided by the care home. Contact Lansdowne Care Home for full pricing details and T&Cs.

Contact Lansdowne Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Lansdowne Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Miranda Mead (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (92)
  • Single Rooms with Ensuite Wet Room (1)

Lansdowne Care Home Reviews (181)

9.8

Lansdowne Care Home has a Review Score of 9.8 (9.773) out of 10, based on 40 reviews in the last 2 years.
Over all time Lansdowne Care Home has 181 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Lansdowne Care Home
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Total of 181, showing 1-20
Review from Jane D (Cousin of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I always get a friendly welcome from all staff and every staff member is able to tell me how my cousin is progressing. I have been kept up to date with everything and I know that I can trust the staff. Activities are wonderful and we have a lot of fun when relatives are invited in for events.
Lansdowne
is a happy and extremely caring home from home.
Reply from Miranda Mead, Home Manager at Lansdowne Care HomeThank you for sharing such lovely feedback about our home. It's really nice to hear that you always feel so welcome when visiting and that our team keep you updated and reassured about your cousin's care.
We're also so pleased you enjoy the activities and family events together. Creating those moments where our wonderful residents and loved ones can have fun and make memories is something we really value.
Hearing Lansdowne described as a "happy and caring home from home" means a great deal to us. Thank you again for your kind words.
Best wishes,
Miranda
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Review from L W (Friend of Resident) published on 4 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
This is a difficult review to write. In the beginning, the care at Lansdowne was very good. However, since the home changed ownership and the care home manager changed, standards declined rapidly. The majority of nurses and carers truly cared about the residents but there were problems with some of
the staff, and the way in which emergencies were dealt with, especially at night. Quite often, my friend was left in her room alone, even during activity time. Also, the food was not very good, sometimes just a sandwich for main meal. These issues were raised with the management team; and while an effort was made to improve matters, many troubling issues still remained. When our concerns were not fully resolved, the management solution was to evict a frail, vulnerable 96-year-old, arguing that they could not meet high expectations, despite promoting themselves as specialists in nursing care and complex dementia. I am sad to see such a decline at Lansdowne, and take no joy in posting this.
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Review from K S (Daughter of Resident) published on 4 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
When we first came across Lansdowne, we were impressed by the welcoming mangement and lovely staff team; and for the first couple of months, we were happy with the care my mother received. Sadly, however, the ownership/management changed and, with it, the attitude towards the care of the residents.


Its

not often a care home evicts a resident because a relative has raised concerns about the care on offer. But that is just what happened to my very elderly, very frail mum. This care home, promoting itself as specialist in dementia and nursing, evicted her while she was in hospital, leaving her nowhere to go, and extending her hospital stay by two weeks while we found a more welcoming care home, where she is now being well-cared for.


The staff team are (mostly) still lovely; but this new management have made it difficult for anyone to raise concerns about the care their relatives receive, without risk of eviction, and are slowly eroding everything that made Lansdowne the place it was.

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Review from R B (Friend of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Activity team they done an amazing job and keep it up. Good management, and I'm very happy.
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Review from Clare L (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall I am very happy with Lansdowne care home. My mum and stepdad are clearly happy there. They recognise and like the staff. The staff are caring, kind and friendly with them. They often have a joke with them. I think that my parents' quality of life is much better now that they are at Lansdowne.


I

would like the staff to keep a closer eye on my stepdad's hygiene with his feet. He has fungal growths on his toenails and the chiropodist does not appear to have done anything about this despite seeing my stepdad 3 times apparently.


The staff have been very welcoming and kind to me and my brother. They are supportive, always listen to us and comfort us when we are upset. They are a great bunch of people!

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Review from Hugh L (Son of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Generally all the staff - carers, activity, nurses - have been excellent. It's a busy home, but they have helped us manage our parents needs, hospital appointments, some mobility work with my mum, and all other aspects of care (they both have suspected dementia). Honestly I'm quite happy that my folks
are here, and I'm hoping that things are just as smooth again in 2026.
Reply from Mandy Mead, Home Manager at Lansdowne Care HomeThank you for taking the time to share your views on our home and the service we provide. We appreciate your feedback and your kind comments. Sincerely, Mandy
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Review from c B (Friend of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have visited the home three times. I am impressed by the number of carers who are constantly around, and the fact that, with an open door policy, they can keep an eye on the residents 24/7. The house is beautifully decorated, clean and lacking any bad smell. I appreciate the extra security introduced
by the computerised entry and exit system, but it is also nice to have a person greeting you every time you come in, and someone wishing you well when you depart.
Reply from Geoffrey, Home Manager at Lansdowne Care HomeThank you for taking the time to leave us a review.
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Review from Judy V (Friend of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am continually impressed with the whole experience whenever I visit the home. Everyone is always so friendly and welcoming. The home itself is clean, fresh and very well maintained. I cannot praise all the members of staff highly enough for the care, kindness and respect that they show to my friend.
I was able to witness this at first-hand whilst I was giving my friend her lunch so I could see how kindly they encouraged the other residents to try to eat, without being overbearing and taking into account their feelings. The staff whom I regularly meet are a pleasure to chat too and they are fully aware of the changing needs and emotions of my friend. Thank you to everyone involved in her care.
Reply from Geoffery Odur, Home Manager at Lansdowne Care HomeThank you for your kind words, I am happy that you feel welcome during your visits. Best regards.
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Review from J C (Friend of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been a resident of Lansdowne for about 15 months. I have visited her on several occasions and have been impressed by the excellent care she receives. Her health has stabilised since she has been living here. So is good to see her settled and happy especially today on her 80th birthday.
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Review from D A (Brother of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful care home that provides my sister with high level of care. The staff are amazing and my sister loves them all. She is so happy to be a resident of Lansdowne Care Home. Thank you!
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Review from Eamon C (Son of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Not being able to continue looking after our mother at home, it is of great comfort to me to know how well she is being looked after at Lansdowne. Her physical health has improved and she looks healthy again. The staff are professional and caring, and I can not speak highly enough of what I see when
I am visiting.
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Review from S A (Daughter of Resident) published on 21 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best care home in London. I will always be thankful for the support and care of my Father. Highly recommend being in Lansdowne Care Home to see what staff, activities, management and care should be. Incredible home.
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Review from R T (Cousin of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic home, the best home, no one can do more than this. My cousin has excellent care. When she came here she was not doing well, but now she is so nicely doing well and cannot thank staff and care home.
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Review from H G (Nephew of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff was polite and clean, they checked up on my uncle and made sure he had everything he needed.
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Review from F C (Son of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are wonderfully cheerful and very caring to the patients. The staff ensure all the patients' needs are cared for with a smile. The staff are very patient with the patients. The staff also ensure patients like my mother are involved in activities so they don't just sit in their rooms, enabling
them to make friends and prevent loneliness.
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Review from L S (Sister of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been well taken care of for 4 years.
Thank you.
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Review from Tony P (Son of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home with friend, patient and attentive staff. We are lucky to have this facility and team caring for my father.
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Review from A S (Nephew of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I come here, I am always treated with respect. Very welcoming and accommodating. Very nice care home.
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Review from Michael T (Brother of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister became a resident recently and was made very welcome by all the staff. Her room was freshly decorated with colours that my sister chose, a handyman is always on hand to personalise the room, hang photos, fit shelves where wanted etc.
Although the staff are very busy, they always take care
of my sister's needs, physical and medical, to the point where she was accompanied to an outside medical appointment.
All in all, I am very pleased.
Thank you.
Reply from Claire Cole, Marketing Assistant at Lansdowne Care HomeThank you for your wonderful feedback about our home. We really do believe that it's the little things that make the difference at Lansdowne Care Home, and we are pleased to hear that your experience has been positive. Thank you again for your kind comments about our team, and hope to see you again soon.
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Review from M H (Daughter-in-law of Resident) published on 2 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The caring staff are kind, happy, supportive, friendly, welcoming and jolly. They go out of their way to accommodate the client's and families' requests. The home is warm and cosy with a nice family atmosphere.
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Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Lansdowne Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 40 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.773 for Lansdowne Care Home is calculated as follows: ( (392 Excellents x 5) + (69 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 475 Ratings = 4.773
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lansdowne Care Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 registered maximum number of service users is 18.4, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

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Miranda Mead

Job Title: Care Home Manager

We’re currently preparing our Home Manager profile and look forward to sharing more about the person leading our wonderful team very soon. Please check back shortly to learn more, or contact us if you have any questions about the home.

Frequently Asked Questions about Lansdowne Care Home

What types of Care is Lansdowne Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lansdowne Care Home have?

There are 92 Single Rooms.

What are the Facilities & Services at Lansdowne Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Lansdowne Care Home to the centre of London?

4.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lansdowne Care Home to verify any information. View our terms and conditions. Lansdowne Care Home has an Enhanced Service - more info.