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- Barchester Magnolia Court Care Home

staff and carers showed themselves to be caring, compassionate, professionalRosemary(Wife of Resident/Service User)

The music therapy was most beneficial to my musical husband as were the activitiesD V(Wife of Resident/Service User)

I am so grateful to the staff who are looking after him with such loving care.Elizabeth S(Wife of Resident/Service User)

staff and carers showed themselves to be caring, compassionate, professionalRosemary(Wife of Resident/Service User)

The music therapy was most beneficial to my musical husband as were the activitiesD V(Wife of Resident/Service User)

I am so grateful to the staff who are looking after him with such loving care.Elizabeth S(Wife of Resident/Service User)

Magnolia Court makes the most of pleasant grounds and a versatile, purpose-built interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.
They are proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced...
Care Provided by Barchester Magnolia Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Magnolia Court Care Home for full pricing details and T&Cs.
Contact Barchester Magnolia Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Wayne Hughes (Senior General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (10)
Parking
- On site
Barchester Magnolia Court Care Home Reviews (139)
Barchester Magnolia Court Care Home has a Review Score of 9.8 (9.810) out of 10, based on 20 reviews in the last 2 years.
Over all time Barchester Magnolia Court Care Home has 139 reviews.
The majority of staff are kind and thoughtful but the turnover is alarming, meaning that at times, the provision is not adequate and the residents and remainings staff are therefore not fully supported.
The entrance hall and downstairs lounges are well decorated and smart but more care should be given to individual rooms, upstairs lounges and the maintenance of furnishings and fixtures.
Entering the home is welcoming and bright. The nursing and care is of the highest standard. There are always nurses and carers on hand to keep the residents safe and cared for. Magnolia Court is well run by the management.
I think this is one of the best homes in London. Every member of staff is so courteous and so very helpful.
Excellent in every respect.
There should be more carers in order to provide a prompt and personal quality service. The carers are wonderful but need help.
The ability of staff varies between highly experienced and charming to stupidity almost beyond belief! Some of the divisions of responsibility of different levels of staff are ridiculous. For instance, I now know why all care homes smell of urine. I had a serious spill of catheter bag of urine which required immediate attention as it was on a carpeted floor. But the nurse couldn't mop it up and the assistants could not mop it up- it had to wait for a "domestic" to do it by which time the whole carpet needed to be cleaned and the smell is still present.
I would like to apologise to Mr L for his experience. I was aware of this situation and I did speak to him. I met with all staff and discussed the issue about spillage of urine and immediate action required as this is totally unacceptable.
My mum stayed here for 3 weeks respite at short notice, as she had high anxiety as the rest of the family were going abroad on holiday for 2 weeks. The staff were outstanding, they developed a care plan and reassured us they would provide excellent personal care and they did. Nothing was too much trouble and my mum has come home physically and emotionally stronger than ever.
Very clean with attractive lounges.
There is entertainment for residents and care is taken to make residents feel at home.
The standard of nursing is excellent and I feel very confident that my husband is being looked after.
The carers are friendly and kind and I have no complaints.
The staff are kind and caring, always smiling and very professional.
I have no other experience of care homes but I believe this home is exceptional. It is very calm and you feel that your loved ones receive all the medical and caring support they need day and night.
The rooms are bright and clean (just a little small!).
I have found the staff to be kind and caring. Good activities. The organisers in charge of activities and days out are particularly helpful and enthusiastic and respectful to the residents. I cannot praise them enough. My Mum's main complaint is that the food could be hotter - mentioned many times! But overall we are delighted.
Excellent care.
Very satisfied with very caring staff and particularly management.
I came into this care home from hospital to be cared for after a fall and have been cared for 3 weeks and feel so much better.
Immaculate and extremely well managed. Caring and joyful staff. Marvellous timetable of activities. Am very grateful to have my mother here in this care home for her "end of life cycle" where I am able to assist her in a lovely environment. All round I can say this place is run at a very high standard.
All the staff were very welcoming and friendly. Working very well with my father. The home is very clean, organised and well looked after. My father looks well and all residents are very smart.
There is a lot of entertainment that he likes. He is a bad eater and the staff always try to give him another option.
They manage her well and are caring in attitude to her and the family members.
I have found all the facilities top class and always accessible. The lounge is handy for family visits and meal times can be shared with her.
Admitted from hospital for short term to regain confidence and I am very happy with the service.
Magnolia Court is a quite outstanding care home. My husband has dementia and has been a resident in Magnolia Court for nearly six years - so has been through a large number of 'phases', from hyperactivity to his present state of complete immobility and inability to communicate with the outside world. At every stage, the staff at Magnolia Court have treated him with care, respect and compassion - and as I visit every day, I have watched them treat the other residents with exactly the same combination of warmth and understanding. Many institutions say in their mission statement that they respect and honour the humanity of their residents - but Magnolia Court actually puts this into practice, day in and day out, from top to bottom. This has been consistent through staff changes, management changes and refurbishment of the building. I don't know how they do it - but it has made what could have been a deeply painful experience into a part of life's rich pattern. Ten out of ten!
The freshness and cleanliness of the home is excellent.
I would certainly recommend Magnolia Court to anyone in need of care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (4)
- 07 Aug 2026
Wayne Hughes, Senior General Manager, and Solomon Imafidon, Care Practitioner, from Magnolia Court Care Home in Child's Hill, Hampstead, are preparing to take on the London to Brighton Cycle Ride...
- 14 Jun 2026
Staff, residents and families at Barchester’s Magnolia Court Care Home in Golders Green are celebrating after achieving national recognition at this year’s Stars of Social Care Awards. Following a remarkable...
- 20 May 2026
Staff and residents at Magnolia Court care home in Child’s Hill, Hampstead are over the moon because their inspirational Managing Director, Michelle Macadangdang, from Barchester’s South East Division, and her...
- 01 Aug 2026Organiser: Barchester Magnolia Court Care Home
- 11 Aug 2026Organiser: Barchester Magnolia Court Care Home
- 30 Aug 2026Organiser: Barchester Magnolia Court Care Home
Awards / Recognitions (114)
- 20 Aug 2026Recipient: Barchester Magnolia Court Care Home
- 20 Jul 2026Recipient: Barchester Magnolia Court Care Home
- 21 Jun 2026Recipient: Barchester Magnolia Court Care Home
Accreditations
There are no accreditations posted yet for Barchester Magnolia Court Care Home.
Meet the Team (14)

Hello and welcome to Magnolia Court Nursing Home. My name is Wayne Hughes and I have been working in the care industry for over 30 years. I started working in the industry whilst at University and developed a genuine passion for making a difference to the lives of people that needed our support. Over the years I have worked in a number of roles and I have had the absolute pleasure of working for Barchester Healthcare for the last 10 years. Working with the very best in the sector has given me the tools to ensure that I can continue my passion in making a difference and ensuring that our residents are treated with respect and dignity. Promoting and understanding the person centred care needs of every resident in Magnolia Court is second to none to ensure that are residents live happy and healthy lives and I will work with the team to ensure this is in place. Feel free to come in and speak with me at any time.

I graduated in 2017 with a Bachelor’s degree in Nursing. Since then, I have had the opportunity to work in both hospital settings and private care, gaining valuable experience across a variety of clinical environments. These experiences have helped me develop strong leadership, communication, and problem-solving skills, as well as a deep understanding of what it takes to deliver quality care.
My passion for nursing stems from my genuine desire to help humanity achieve optimum well-being and receive care that is safe, effective, and truly satisfactory. I believe in treating every individual with dignity, compassion, and respect, ensuring that their needs are always at the centre of the care we provide.
As the new Deputy Manager at Magnolia Court, I look forward to supporting the General Manager in all aspects of service delivery and working closely with every member of the team. My focus will be on ensuring that all service users and residents receive person-centred care in a well-led, compliant, and supportive environment, fully in line with the company’s policies and procedures.
My goal is to bring the best to the table, to lead by example, and to continue learning and growing within the organisation. I am committed to being a strong team player, promoting teamwork, positivity, and excellence in all that we do. I am truly grateful for the opportunity that Barchester has entrusted to me and look forward to contributing meaningfully to the continued success of the home.

Hello, my name is Nina and I am the new Home Administrator here at Magnolia Court Care Home.
I joined Barchester in 2016, starting at Bryn Ivor Lodge in Wales. In 2021, I made the exciting move to Magnolia Court, embracing the opportunity to be part of a new community and contribute to a different home environment. This transition has allowed me to broaden my experience and deepen my commitment to providing excellent care and support.
I began my journey as a care assistant and transitioned to an admin assistant last year. From May until October 2024, I became part of the transposing team for Enable, travelling around London to assist other Barchester care homes in the region with the important transition from paper records to digital systems, which I truly enjoyed.
I am very passionate about supporting the team to ensure smooth day-to-day operations and working closely with residents and their families, ensuring their needs are met and their voices heard. My goal is to contribute positively to the care environment, fostering a welcoming and supportive atmosphere for everyone involved.
Outside of work, I love to hike, swim, and attend concerts and festivals in my spare time.
I look forward to continuing to assist and support the team, residents, and their families at Magnolia Court.

Hello, my name is Sarah, and I am a Home Services Advisor.
If you are looking for residential or nursing care for yourself or a loved one, I would be delighted to show you around our lovely care home.Having been through this journey myself with my mother, I understand the emotion and worry that can come with looking for care and the transition that follows. I am passionate about making the whole journey as smooth as possible by providing guidance, support and advice every step of the way. I want to ensure that from day one, you or your loved one feels at home here.
I also work closely with our local community, building connections and helping people feel welcome at Magnolia Court.

Hello, I'm Diana and I joined Barchester in May 2021.
I'm passionate about my role and really enjoy getting to know all of our residents and their loved ones.
I love my job and being part of the Magnolia Court family and look forward to welcoming you to our beautiful home soon.

My name is Jurgita and I am a nurse and Unit lead at Magnolia Court. I have been here since 2014 and enjoy my work a great deal. I always try my best as a nurse and I strive to maintain a good relationship with residents, loved ones and colleagues.

Hello, my name is Anna Carillo. I began my journey at Magnolia in 2024 as a registered nurse. My passion for providing compassionate, patient-centred care quickly stood out, leading me to a promotion as Unit lead.

Hello, My name is Flor and I am a Senior Registered General Nurse and Nutrition Champion at Magnolia Court. I started Barchester in 2012 as a student as part of the overseas nurses programme. I enjoy my role very much especially getting to know residents and their loved ones. I had a very close relationship with my grandmother and loved spending time with her. I am very happy as I now have an extended family with all my Magnolia Court grandparents.

My name is Solomon Imafidon, and I am proud to be part of the Barchester Healthcare family. I joined Barchester in 2022 as a Care Assistant, and through dedication and a passion for providing high-quality care, I progressed to the role of Senior Carer. Today, I am privileged to work as a Care Practitioner, where I continue to develop my clinical skills while making a positive difference in the lives of our residents. I am the Dementia Champion for the home.
Outside of work, I enjoy cycling. I recently completed the iconic British Heart Foundation London to Brighton cycling event in 2026. I also enjoy spending time in nature, as both help me stay active, refreshed, and maintain a healthy work-life balance.
Looking ahead, my ambition is to become a Registered Nurse. I am committed to continuing my professional development, expanding my knowledge, and providing compassionate, person-centred care throughout my career.

I joined Barchester in March 2020 where I enjoy getting to know our residents and I take great pride in keeping our lovely home sparkling clean!
In my spare time, I love spending time with my family and looking after my pet hamster ‘Bob’ and my tropical fish.

I joined Barchester in December 2019 as an Activities assistant and in February 2022 I became the Activities Lead at Magnolia Court Care Home. I am passionate about my job, I am a people person and nothing makes me happier than putting a smile on my Residents faces. It is a joy to work with such a great team, happy to be a part of team Magnolia!

Hello, I am Jacqueline and I joined the Magnolia Court Team in November 2024 as Head Chef.
I qualified as a chef at Hammersmith college in 1999. I had a love for cooking since I was a child, my siblings and I helped our mum in the kitchen and as we grew up and took it in turns to cook to help our mum who was a nurse.
During my career as a Chef I have cooked at a number of wonderful and interesting places such the BBC, Westminster Council and The Royal ballet. I had the pleasure of cooking for Darcy Bussell, The Lord Mayors and Princess Margaret.
I love cooking as it enables me to be creative and make people happy at the same time. I was inspired by my mum and always wanted to cook with in health care. I really enjoy meeting and getting to know residents. It makes me very happy to see the delight and enjoyment my food brings to people.

I've always enjoyed practical work and have had a passion for maintenance from a young age. Joining Barchester Healthcare as a Bank General Assistant gave me the opportunity to develop my skills, and over the years I've progressed into my current role as Head of Maintenance at Magnolia Court Care Home.
I'm proud to have built my career with Barchester and grateful for the training, support and opportunities I've received along the way. My priority is to make sure our residents enjoy a safe, comfortable and welcoming home, and I take great pride in maintaining an environment where both residents and colleagues can thrive.

I have been working in the Activities department in care homes since 2002, starting my career at Four Seasons, then joining Barchester in 2014. I was awarded a Great British Care Award in 2013 and was a finalist at the National Care Awards in the same year, as well as being a finalist in the 2014 Great British Care Awards. I have a natural love for the elderly and enjoy every single day in their company.
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