Barchester Magnolia Court Care Home

181 Granville Road, London NW2 2LH

Barchester Magnolia Court Care Home, London, London
Barchester Magnolia Court Care Home, London, London
Barchester Magnolia Court Care Home, London, London

Magnolia Court makes the most of pleasant grounds and a versatile, purpose-built interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

They are proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by the residents at Magnolia Court.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Group: Barchester Healthcare Ltd

Person in charge: Soobhug Awatar (General Manager)

Local Authority / Social Services: London Borough of Barnet Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 54 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Spanish; Castilian, Hindi, Italian, Polish, Portuguese

Single Rooms: 54

Rooms with ensuite WC: 54

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Barchester Magnolia Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 30 Oct 2017

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.5 Barchester Magnolia Court Care Home has a Review Score of 9.5 (9.540)

The Review Score of 9.5 (maximum of 10) for Barchester Magnolia Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 46 Reviews over all time. This Average Rating is also the rating value for Barchester Magnolia Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 40 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.54 for Barchester Magnolia Court Care Home is calculated as follows: ( (346 Excellents x 5) + (149 Goods x 4) + (46 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 544 Ratings = 4.54

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barchester Magnolia Court Care Home is based on 40 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 40 Reviews ÷ 10.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    30
  • Good
    14
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Magnolia Court Care Home?

  • Extremely LIKELY
    37
  • Likely
    9
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Magnolia Court Care Home

  • Daughter of Resident/Service User
    10
  • Wife of Resident/Service User
    9
  • Resident / Service User
    7
  • Son of Resident/Service User
    6
  • Husband of Resident/Service User
    2
  • more

I would like to say I am a long time friend of a resident for over four years. I always find she is well fed and kept very clean too. I would notice if it was not as I still do volunteering with elderly folk in the Hospital. She appears content with her surroundings and the staff say she is sweet, I think so too. In my opinion, she is given great care in all areas of her being here.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The majority of staff are kind and thoughtful but the turnover is alarming, meaning that at times, the provision is not adequate and the residents and remainings staff are therefore not fully supported.

The entrance hall and downstairs lounges are well decorated and smart but more care should be given to individual rooms, upstairs lounges and the maintenance of furnishings and fixtures.

How likely would you be to recommend Barchester Magnolia Court Care Home? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Entering the home is welcoming and bright. The nursing and care is of the highest standard. There are always nurses and carers on hand to keep the residents safe and cared for. Magnolia Court is well run by the management.

How likely would you be to recommend Barchester Magnolia Court Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

I think this is one of the best homes in London. Every member of staff is so courteous and so very helpful.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This care home cannot be faulted.
Excellent in every respect.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum stayed here for 3 weeks respite at short notice, as she had high anxiety as the rest of the family were going abroad on holiday for 2 weeks. The staff were outstanding, they developed a care plan and reassured us they would provide excellent personal care and they did. Nothing was too much trouble and my mum has come home physically and emotionally stronger than ever.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

There should be more carers in order to provide a prompt and personal quality service. The carers are wonderful but need help.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

The ability of staff varies between highly experienced and charming to stupidity almost beyond belief! Some of the divisions of responsibility of different levels of staff are ridiculous. For instance, I now know why all care homes smell of urine. I had a serious spill of catheter bag of urine which required immediate attention as it was on a carpeted floor. But the nurse couldn't mop it up and the assistants could not mop it up- it had to wait for a "domestic" to do it by which time the whole carpet needed to be cleaned and the smell is still present.

How likely would you be to recommend Barchester Magnolia Court Care Home? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Poor

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Ram Awatr, Manager at Barchester Magnolia Court Care Home responded to this review on 21 Aug 2017:

I would like to apologise to Mr L for his experience. I was aware of this situation and I did speak to him. I met with all staff and discussed the issue about spillage of urine and immediate action required as this is totally unacceptable.

Magnolia Court is very well maintained.
Very clean with attractive lounges.
There is entertainment for residents and care is taken to make residents feel at home.
The standard of nursing is excellent and I feel very confident that my husband is being looked after.
The carers are friendly and kind and I have no complaints.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Originally we intended to place to my wife in another home in Camden but they judged wrongly in my view that my wife was too ill for them to take on.
Magnolia Court Care Home evidently has greater experience in dealing with patients with domestic. The level of care they have provided in the last two months has exceeded our expectation. The room is compact but light and airy. The facilities at Magnolia Court are fine and the food is excellent. The staff are a delight and provide a very high level of care. No complaints at all and Magnolia Court has allayed all the fears we had before committing my wife to an environment outside home.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

The staff are kind and caring, always smiling and very professional.

I have no other experience of care homes but I believe this home is exceptional. It is very calm and you feel that your loved ones receive all the medical and caring support they need day and night.

The rooms are bright and clean (just a little small!).

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

I have found the staff to be kind and caring. Good activities. The organisers in charge of activities and days out are particularly helpful and enthusiastic and respectful to the residents. I cannot praise them enough. My Mum's main complaint is that the food could be hotter - mentioned many times! But overall we are delighted.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Excellent care.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very satisfied with very caring staff and particularly management.

I came into this care home from hospital to be cared for after a fall and have been cared for 3 weeks and feel so much better.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Immaculate and extremely well managed. Caring and joyful staff. Marvellous timetable of activities. Am very grateful to have my mother here in this care home for her "end of life cycle" where I am able to assist her in a lovely environment. All round I can say this place is run at a very high standard.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff were very welcoming and friendly. Working very well with my father. The home is very clean, organised and well looked after. My father looks well and all residents are very smart.

How likely would you be to recommend Barchester Magnolia Court Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother was transferred here from the hospital with a broken right femur.
First impressions were very pleasant, clean and welcoming reception and staff. It felt like a holiday hotel.
The room was excellent with a TV, ensuite bathroom and toilet. Staff again were excellent, friendly and caring - although sometimes a bit of a wait for her lavatorial needs (she needs a hoist)
Overall very pleased.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

My cousin arrived in February distressed and ill. The care that the staff have given her changed her, she has put on weight, is clean and content as possible.
They manage her well and are caring in attitude to her and the family members.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My husband has settled in very well. Staff are very helpful and amenities are very good.
There is a lot of entertainment that he likes. He is a bad eater and the staff always try to give him another option.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After visiting my mother at various times of the day, I invariably found her engaged, clean, occupied in group activities. She is helped to eat if needed. The staff are engaging and my mum recognises the familiar faces.
I have found all the facilities top class and always accessible. The lounge is handy for family visits and meal times can be shared with her.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My mother, in late stage Lewy Body Dementia, was transferred to Magnolia Court, NW2 after a difficult 6 month period of home care.
Given my Mother's rapid decline and loss of cognitive and physical function, the move was inevitable. Even so, as all families find, the final decision to move a loved one is heart-wrenching.
The sense of relief and gratitude I feel since my Mother's move to Magnolia Court has replaced any doubts. My Mother is treated with kindness, dignity and patience. Her individual medical, psychological and social needs are carefully considered and provided for. The staff are gentle, attentive, professional and respectful.
In a short time, as a result of the outstanding round the clock care, consistency, regular excellent meals- healthy, appetising, fresh, well cooked and appropriate to resident's needs, careful personal care and hairdressing. My Mother shows improvements; she is calm, settled and content.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Admitted from hospital for short term to regain confidence and I am very happy with the service.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Magnolia Court is a quite outstanding care home. My husband has dementia and has been a resident in Magnolia Court for nearly six years - so has been through a large number of 'phases', from hyperactivity to his present state of complete immobility and inability to communicate with the outside world. At every stage, the staff at Magnolia Court have treated him with care, respect and compassion - and as I visit every day, I have watched them treat the other residents with exactly the same combination of warmth and understanding. Many institutions say in their mission statement that they respect and honour the humanity of their residents - but Magnolia Court actually puts this into practice, day in and day out, from top to bottom. This has been consistent through staff changes, management changes and refurbishment of the building. I don't know how they do it - but it has made what could have been a deeply painful experience into a part of life's rich pattern. Ten out of ten!

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

As a family member of a resident, I have visited her at Magnolia Court a number of times and I am so impressed with the warm and welcoming attention of all the staff.
The freshness and cleanliness of the home is excellent.
I would certainly recommend Magnolia Court to anyone in need of care.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I only have 3 weeks experience but have found the care home welcoming, friendly and well run. All staff ready to help and listen to concerns. Food generally very good. More one to one time for residents would be an advantage but I recognise this is down to staffing levels. A very nice birthday party was organised for my resident.

How likely would you be to recommend Barchester Magnolia Court Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I am a resident after a hip operation for three weeks. The care and attention from all the staff have been excellent. Every little detail I've asked for has been dealt with kindness and more than I could ask for. The general manager has done everything for my stay to make me happy and comfortable.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I particularly enjoyed the music and dancing. We felt most welcome, especially with our six grandchildren.
My auntie really enjoyed herself.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

In my view, Magnolia Court is one of the best of the care homes I have been visiting.
The staff are friendly, the home is neat and clean.
The food is nicely prepared and tastes good.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Staff are always helpful and smiling, even with some of the resident's behaviour.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleased with care and facilities.
Staff very pleasant and food is good.
My sister has been a resident in Magnolia Court for over 3 years.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fantastic entertainment for the residents birthday celebrations. Activities staff really make an effort for the residents. Kind and considerate.

How likely would you be to recommend Barchester Magnolia Court Care Home? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Poor

Mother moved to North London in December 2015, at the age of 94. For much of this time, she has been a resident of Magnolia Court, a remarkable community set in North London. From the outset, she was made to feel welcome and well liked.

I cannot sufficiently praise the care, support and personal attention she has received from the team of dedicated professionals. The dignity and comfort of the residents are placed at the heart of the community. Its ethos radiates outward to affect all members — an inspired leadership team, carers and activities, catering and administrative staff and resident's families. The atmosphere is at once calm, informal and unhurried, with a decidedly ‘can do’ feel. In recent months, Magnolia Court has successfully completed a refurbishment cycle, giving carers, residents and their families — a relaxing backdrop to our lives and supporting roles.

My appreciation for the work of his community is boundless. I have no hesitation in recommending it to others.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am writing to thank all the staff and management of Magnolia Court on behalf of my mother. We needed a home for my mother to stay in and be looked after during the period while her home was redecorated and renovated. The staff were excellent, loving and care. Day to day care and the attention to her needs were excellent. Whenever I visited my mother, I noticed how much she enjoyed her stay at the home. The management was very accommodating and flexible to our needs and specific requirements.

We would definitely use the home again if needed.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I had an amazing experience during my stay at this nursing home. Staff had been very caring, friendly and helpful. Always willing to go that extra mile to bring a smile on your face. Rooms are always kept clean and tidy. Even at reception, you will always receive a warm welcome. Overall, our experience has been amazing and wonderful. Would highly recommend.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found the service of care workers/nurses excellent. All the entertainment was of a very high standard and most enjoyable. The cuisine was also very good.

How likely would you be to recommend Barchester Magnolia Court Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I am very pleased with the wonderful service that is provided at this care home.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband was at Barchester Magnolia Court Care Home for almost 5 years and was cared for to a very high standard. Food very good, nursing excellent, cleanliness excellent and activities very good. I am very happy he spent his last years in such an excellent nursing home. I was there every day so I realise how well he was cared for.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I am writing on behalf of my Aunt to very highly commend the Activities Team. This culminated in the “multi-birthday” party for all the residents with birthdays in November.

Not only was there attention to detail in the planning but the care & support that they showed (and always do) to each resident (& family member) to make EVERYONE feel special & included is remarkable.

Nothing is too much trouble & they seem to be able to unite the whole team (including nurses/carers; kitchen team and reception) to all contribute (including to the dancing and celebrating!) which is a great attribute for them to have and makes us feel very special, like a big family. I believe this is important as it is the residents’ home & this family/homely atmosphere created gives a boost to the residents’ morale & keeps their spirits high.

We really appreciate the hard work that is put into the breadth & variety of the entertainments that they arrange & recommend them highly.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

A longer version of this message was sent as an email to the Management Team on 4.6.2016: "My family and I wanted to send you a commendation for the excellent service that we feel that Magnolia Court provides to its residents from our perspective as a family who has our beloved mother living with you.

Overall, as a Caring Community of Staff, you really prioritise ensuring that the residents’ do experience a family atmosphere which is conducive to their well-being and we believe they feel very safe and stable with the healthy routine at Magnolia.

All this is very important to us as a family and we really appreciate all the care and love being lavished on my mother and all the residents – the kind of atmosphere at Magnolia is rare and hard to find and not to be taken for granted.

Many many thanks to you all.

Best wishes and Congratulations!"

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Staff are excellent. They are very patient and kind and that is the most important thing. Cleanliness is excellent and I would recommend this care home to anyone.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Recovering mobility after a broken ankle. Nearly all staff excellent and caring, with two exceptions.

How likely would you be to recommend Barchester Magnolia Court Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My mother has been here for a week's respite. She has had wonderful care and she has settled in. Would thoroughly recommend this care home. The food has been amazing. The entertainment/recreation activities have been brilliant. The activities coordinators are superb. All The staff wonderful!

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Magnolia provides very good care to it's residents. Although there are obvious shortages in staff, the care, attention, cleanliness and constant stimulation of the residents is outstanding. The atmosphere in the home is very friendly, carers, nurses and the administration staff work in a very close family like unit.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother was a resident at Magnolia Court Care Home from July 2015 until January 2016. She had had a severe stroke and was unable to speak or swallow. Through her time at magnolia Court she was treated with excellent care and dignity. The staff were all caring and kind and also welcoming to the family. My mother passed away at the end of January 2016 at the age of 97. Her final years were spent in exceptionally caring nursing home.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A lovely environment my mum can call her home away from home. She is very well looked after here at Magnolia. The home is clean, comfortable and the staff are caring and well trained to cater for the needs of the residents. Very happy with my mother's care. I feel safe in the knowledge that she is very well here. She has settled nicely and is happy, clean and infection free.

How likely would you be to recommend Barchester Magnolia Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

To improve care support. To improve treated with dignity from a few people in the carers group.

How likely would you be to recommend Barchester Magnolia Court Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Poor

Food & Drink: Excellent

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

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