Barchester Magnolia Court Care Home

181 Granville Road, London NW2 2LH
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9.8 127 Reviews
  • Barchester Magnolia Court Care Home, London
Magnolia Court makes the most of pleasant grounds and a versatile, purpose-built interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

They are proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by the residents at Magnolia Court.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Magnolia Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Wayne Hughes (Senior General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (10)

Parking

  • On site

Barchester Magnolia Court Care Home Reviews (127)

9.8

Barchester Magnolia Court Care Home has a Review Score of 9.8 (9.815) out of 10, based on 25 reviews in the last 2 years.
Over all time Barchester Magnolia Court Care Home has 127 reviews.

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Total of 127, showing 61-80
Review from Glenn S (Son of Resident) published on 22 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Throughout four good years of my elderly mother’s final residence at Magnolia Court Care Home (Barchester) staff and employees showed an unusual degree of commitment to residents and were highly personable, warm, thoughtful. We formed valuable and enduring relationships with managerial, nursing, caring
and other staff. The Home was well maintained, clean, orderly. Care plans are reviewed periodically. Staff were always accommodating and responsive.
During the pandemic and widespread lock-down that followed, the isolation of residents, cut-off from contact with families proved a very great hardship. The home managed this transition well and compassionately. Key staff were retained through most of the crisis. I applaud the courage, determination and hard work of staff who maintained care routines and patient’s comfort and dignity throughout the crisis.
Magnolia will be remembered by us as a vibrant, buzzing community of good people with a genuine commitment and gift for caring.
Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for making time and give us a much-appreciated review. It has been a pleasure knowing your mother and of course yourself. I know you'll be coming to visit us when this will be possible but please feel free to contact us at any time, if we could be of any support. Stay safe and well.

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Review from C R (Daughter of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident at Magnolia Court for over five years.
He was always looked after and as a family, we also felt supported by the team.
The staff knew him well and understood his temperament and needs.
The carers are amazing and we have the utmost respect for them and the work they do.
Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such a wonderful review. It has been a pleasure knowing your father and the rest of his family, and as you probably know, he will be missed by all staff at Magnolia Court. I want to take this opportunity and to say thank you for all support given by you and your mother during Covid 19 pandemic. Please feel free to contact or visit us at any time if we could be of any support.

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Review from J W (Husband of Resident) published on 18 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally satisfactory as shown in my ratings. Rooms are on the small side but cannot be changed.
Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for leaving us a review. It has been a pleasure knowing your wife and she will be missed by all staff at Magnolia Court. Also, we're missing your daily visits which have been stopped since lockdown of Covid 19. I'm sure you'll pay us a visit after lockdown but please feel free to contact us at any time if we could be of any support. Stay well and safe.

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Review from D V (Wife of Resident) published on 18 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was well cared for. He was able to relate to the staff even as his condition worsened over time. I felt they were loving, respectful, and capable.
The music therapy was most beneficial to my musical husband as were the activities as far as he was still able to participate. The feeling of
always having company and the generous facilities for family visits made me feel that indeed he was better off in Magnolia than as previously, at home.
Huge gratefulness to the staff - all of them, including kitchen staff, cleaners, and reception. The garden was a joy to all, resident's families, and visitors.
Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for making time and give a much-appreciated review. It has been a pleasure knowing your husband, one of the best cellist in the world and we're grateful for all his work done. I know you'll be coming to visit us when this will be possible but please feel free to contact us at any time, if we could be of any support. Stay safe and well.

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Review from Christopher L C (Brother of Resident) published on 18 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister was admitted as a temporary/respite resident following several months in hospital settings following serious falls resulting in fractures that left her virtually immobile and suffering from ongoing health problems. To compound the problems, her admission came shortly after the COVID 19 Lockdown
measures were announced, as both the NHS and Care Sector came under unprecedented pressure.
In spite of the challenges, the team at Magnolia were unfailingly helpful in arranging her admission, managing the required isolation and providing care and support during her stay. Staff directly involved in her care were very helpful in overcoming the difficulties in communication created by the Lockdown and sympathetic to my sister and to myself and others trying to maintain contact with her. The management team were helpful in relation to all medical and nursing matters and particularly so in arranging her final transfer to a long-term place in another nursing home in spite of COVID 19 problems.
Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you, Christopher, for your nice comments and making time to complete this review for Magnolia Court. It's been a pleasure to be able and accommodate your sister for a short period in our home. We do hope she's doing well and staff at Magnolia Court would like to thank you for your donation which is much appreciated. Please feel free to contact or visit us at any time if we can be of any support.

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Review from Sarah C (Niece of Resident) published on 15 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely, warm and caring staff.
The activities team are great with plenty of activities available.
Staff went above and beyond to help my family and I stayed in touch with my aunt during her last few days, which were during the pandemic. As a family we appreciated video calls with her, allowing us
to see and speak to each other.
Would highly recommend Magnolia.
Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Thank you very much for such a great review! It has been a pleasure knowing your aunt and the rest of her family, and as you probably know, she will be missed by all staff at Magnolia Court. I would like to take this opportunity to mention how supportive you've been with our staff even after your loss and it's much appreciated by all of us. Please feel free to contact or visit us at any time if we could be of any support.

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Review from Alexandra P (Great-Niece of Resident) published on 27 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Magnolia Court were without exception warm, helpful and compassionate. I took an elderly relative I care for there for respite at short notice. The team were so helpful. My relative had a really good stay and if or when we need to do this again, we would try to come back to Magnolia.
Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Hi Alexandra, thank you very much for your nice comments. We're all missing her at Magnolia Court. Send her our best wishes. Stay well and safe.

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Review from J J (Wife of Resident) published on 6 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Magnolia Court for about 5 weeks. I am thrilled with the standard of care and the level of nursing and general caring. Each person has a warm and kind attitude and does their best to be attentive and helpful both to my husband and family members.
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Review from M E (Friend of Resident) published on 6 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole a good experience, in particular, a responsive and engaging manager with staff who are friendly and helpful.
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Review from D T (Next of Kin) published on 5 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is very well run by the manager and her staff, who maintain a friendly but professional atmosphere. They are very welcoming to visitors and helpful when the needs of residents require discussing.
The home has been built some years ago, so that the rooms are rather small and lack ensuite showers.
However,
major modernisation would involve loss od a number of rooms and probably make the home not viable economically. The staff manage this limitation very well.
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Review from Helen T (Daughter of Resident) published on 6 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Magnolia Court for almost two years with advanced stage dementia with Lewy Bodies. She requires full care.
I cannot praise the staff highly enough. Even though my mother cannot communicate and is immobile, she is treated with warmth, dignity and affection, gentleness
and consideration for her every possible need.


Returning from 5 days in hospital with a chest infection was like coming home; my mother was welcomed and she settled back into her own bed with relief. I, myself, look forward to visiting and spending time - the friendly, inviting atmosphere and high level of competency give absolute confidence in the care residents receive.


The gardens are beautiful, the food superb, residents' own rooms and the dining room and lounges are elegant. We feel incredibly lucky that mum has had her end of life in contentment and love at Magnolia Court.

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Review from Barbara F (Wife of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to Magnolia Court with advanced bladder cancer. He was looked after very well by very caring staff. The management was excellent and immediately dealt with any problems which we identified. All the staff were very friendly and willing, from the kitchen staff to the cleaners to the nurses.
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Review from S S (Friend of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear friend and former mentor needs memory care at this time in his life. He is an extremely dignified gentleman with a long and illustrious career. The care that he is receiving is superb. The staff are extremely professional in their care of all residents. The atmosphere is pleasant and all residents
are treated with patience, respect and dignity from everyone on staff from nurses, aids, meal service, cleaning to administrative staff. What an amazing place!
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Review from John Richard F (Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff always follow residents individual requirements in a most careful manner and the food is always prepared and served excellently.
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Review from Gordon T (Husband of Resident) published on 2 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been at Magnolia Court for 18 months. She is well cared for and I am able to visit her most days. The staff are amazing. The management is fine. The cost is high but represents value for money. It is a great help that the NHS bears more than half of the cost.
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Review from Rosemary L (Wife of Resident) published on 26 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came for 2 weeks respite care while I was on holiday. He had been here before and he has been very comfortable and happy. The staff are most helpful in helping us. A very good atmosphere. Thank you
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Review from Surrinder P S (Wife of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff work as a team, you don't hear 'I am not on this duty'.
Staff is very helpful.
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Review from Hyacinth F (Daughter of Resident) published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first visit to Magnolia Court Care Home, I found the care home itself, spotless and well kept. the atmosphere and staff (all members) were warm friendly and very caring. There was constant activities, meetings and events that included family as well as relatives. Information was up to date and
displayed throughout the building. It is a pleasure to visit my Mother here as I am confident she is receiving the best of treatment. Staff keep us updated and involved in all matters.
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Review from Mark L (Son of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Apart from a couple of problems with one of the carers, we are extremely satisfied with the overall standard of care.
Reply from Ram Awatar, G M at Barchester Magnolia Court Care Home

Thank you for this excellent review. We always welcome comments from our relatives/residents

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Review from M W (Wife of Resident) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Magnolia is a very friendly, clean and buzzing with life nursing home.
Residents and staff are one big family. There is compassion, understanding and help.
Especially in the critical situations when residents and their families need to be comforted when the grief and distress need to be eased.
Personally,
I am grateful for the attention and help my husband and myself experienced.
Reply from Ram Awatar, Manager at Barchester Magnolia Court Care Home

Thank you for your kind words.

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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Barchester Magnolia Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for Barchester Magnolia Court Care Home is calculated as follows: ( (241 Excellents x 5) + (48 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 292 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Magnolia Court Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (93)

Meet the Team (14)

Wayne

Wayne Hughes

Job Title: Home Manager Joined: 2025

Hello and welcome to Magnolia Court Nursing Home. My name is Wayne Hughes and I have been working in the care industry for over 30 years. I started working in the industry whilst at University and developed a genuine passion for making a difference to the lives of people that needed our support. Over the years I have worked in a number of roles and I have had the absolute pleasure of working for Barchester Healthcare for the last 10 years. Working with the very best in the sector has given me the tools to ensure that I can continue my passion in making a difference and ensuring that our residents are treated with respect and dignity. Promoting and understanding the person centred care needs of every resident in Magnolia Court is second to none to ensure that are residents live happy and healthy lives and I will work with the team to ensure this is in place. Feel free to come in and speak with me at any time.

John

John O'Meara

Job Title: Senior Registered Nurse Joined: 2013

I have been working at Magnolia Court since 2013. I started as an Adult Registered Nurse, which led to an opportunity to be a Unit Lead for our Memory Lane dementia community. I am now working as a Senior Nurse in the home, providing management support on Clinical processes.


This allows me to apply my nursing and management experience, caring for our residents and staff in all departments, giving me satisfaction with the support I am able to provide.


I also enjoy giving my input on ways of leading the home toward providing an excellent service, enriching the lives of those who live here and those who work here, too.


Aside from work, I play the guitar, support Tottenham Hotspur Football Team and enjoy walking my pug whose name is 'Pon', every day, which is a great comfort to me.

Jurgita

Jurgita

Job Title: Unit Lead Joined: 2014

My name is Jurgita and I am a nurse and Unit lead at Magnolia Court. I have been here since 2014 and enjoy my work a great deal. I always try my best as a nurse and I strive to maintain a good relationship with residents, loved ones and colleagues.

Anna

Anna Carillo

Job Title: Unit Lead Joined: 2024

Hello, my name is Anna Carillo. I began my journey at Magnolia in 2024 as a registered nurse. My passion for providing compassionate, patient-centred care quickly stood out, leading me to a promotion as Unit lead.

Flor

Flor Cocoy

Job Title: Senior Registered General Nurse and Nutritional Champion Joined: 2012

Hello, My name is Flor and I am a Senior Registered General Nurse and Nutrition Champion at Magnolia Court. I started Barchester in 2012 as a student as part of the overseas nurses programme. I enjoy my role very much especially getting to know residents and their loved ones. I had a very close relationship with my grandmother and loved spending time with her. I am very happy as I now have an extended family with all my Magnolia Court grandparents.

Dionel & Erlinda

Dionel & Erlinda

Job Title: Senior Care Assistants/Dementia Chamption

Dionel and Erlinda are our Senior Care Assistants. Erlina has worked for us for over 25 years and Dionel since 2015. They both love to support residents and strive to give them the highest quality of care possible. Dionel is also one of our Dementia champions.

Nina

Nina Madrid

Job Title: Administrator Joined: 2016

Hello, my name is Nina and I am the new Home Administrator here at Magnolia Court Care Home.


I joined Barchester in 2016, starting at Bryn Ivor Lodge in Wales. In 2021, I made the exciting move to Magnolia Court, embracing the opportunity to be part of a new community and contribute to a different home environment. This transition has allowed me to broaden my experience and deepen my commitment to providing excellent care and support.


I began my journey as a care assistant and transitioned to an admin assistant last year. From May until October 2024, I became part of the transposing team for Enable, travelling around London to assist other Barchester care homes in the region with the important transition from paper records to digital systems, which I truly enjoyed.


I am very passionate about supporting the team to ensure smooth day-to-day operations and working closely with residents and their families, ensuring their needs are met and their voices heard. My goal is to contribute positively to the care environment, fostering a welcoming and supportive atmosphere for everyone involved.


Outside of work, I love to hike, swim, and attend concerts and festivals in my spare time.


I look forward to continuing to assist and support the team, residents, and their families at Magnolia Court.

Sarah

Sarah Pratt

Job Title: Home Services Advisor Joined: 2025

Hello, my name is Sarah, and I am a Home Services Advisor.


If you are looking for residential or nursing care for yourself or a loved one, I would be delighted to show you around our lovely care home.

Having been through this journey myself with my mother, I understand the emotion and worry that can come with looking for care and the transition that follows. I am passionate about making the whole journey as smooth as possible by providing guidance, support and advice every step of the way. I want to ensure that from day one, you or your loved one feels at home here.
I also work closely with our local community, building connections and helping people feel welcome at Magnolia Court.

Diana

Diana

Job Title: Head Housekeeper Joined: 2020

I joined Barchester in March 2020 where I enjoy getting to know our residents and I take great pride in keeping our lovely home sparkling clean!


In my spare time, I love spending time with my family and looking after my pet hamster ‘Bob’ and my tropical fish.

Tammie

Tammie Comey

Job Title: Activities Coordinator Joined: 2019

I joined Barchester in December 2019 as an Activities assistant and in February 2022 I became the Activities Lead at Magnolia Court Care Home. I am passionate about my job, I am a people person and nothing makes me happier than putting a smile on my Residents faces. It is a joy to work with such a great team, happy to be a part of team Magnolia!

Mimi

Mimi

Job Title: Activties Assistant Joined: 2014

I have been working in the Activities department in care homes since 2002, starting my career at Four Seasons, then joining Barchester in 2014. I was awarded a Great British Care Award in 2013 and was a finalist at the National Care Awards in the same year, as well as being a finalist in the 2014 Great British Care Awards. I have a natural love for the elderly and enjoy every single day in their company.

Jacqueline

Jacqueline Dennis

Job Title: Head Chef Joined: 2024

Hello, I am Jacqueline and I joined the Magnolia Court Team in November 2024 as Head Chef.


I qualified as a chef at Hammersmith college in 1999. I had a love for cooking since I was a child, my siblings and I helped our mum in the kitchen and as we grew up and took it in turns to cook to help our mum who was a nurse.


During my career as a Chef I have cooked at a number of wonderful and interesting places such the BBC, Westminster Council and The Royal ballet. I had the pleasure of cooking for Darcy Bussell, The Lord Mayors and Princess Margaret.


I love cooking as it enables me to be creative and make people happy at the same time. I was inspired by my mum and always wanted to cook with in health care. I really enjoy meeting and getting to know residents. It makes me very happy to see the delight and enjoyment my food brings to people.

Leon

Leon Young

Job Title: Head of Maintenance Joined: 2022

My name is Leon and I am the Head of Maintenance here at Magnolia Court. I have worked for Barchester since June 2022 and enjoy helping people a great deal. I love being a part of the Magnolia Court family.

Diana

Diana Do

Job Title: Receptionist/Administration Assistant Joined: 2021

Hello, I'm Diana and I joined Barchester in May 2021.


I'm passionate about my role and really enjoy getting to know all of our residents and their loved ones.


I love my job and being part of the Magnolia Court family and look forward to welcoming you to our beautiful home soon.

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