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Barchester Magnolia Court Care Home

181 Granville Road, London NW2 2LH
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Barchester Magnolia Court Care Home logo
staff and carers showed themselves to be caring, compassionate, professionalRosemary(Wife of Resident/Service User)
Barchester Magnolia Court Care Home, London
The music therapy was most beneficial to my musical husband as were the activitiesD V(Wife of Resident/Service User)
Barchester Magnolia Court Care Home, London
I am so grateful to the staff who are looking after him with such loving care.Elizabeth S(Wife of Resident/Service User)
Barchester Magnolia Court Care Home, London

Magnolia Court makes the most of pleasant grounds and a versatile, purpose-built interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

They are proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced...  

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Care Provided by Barchester Magnolia Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,850N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Magnolia Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Wayne Hughes (Senior General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (10)

Parking

  • On site

Barchester Magnolia Court Care Home Reviews (139)

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9.8

Barchester Magnolia Court Care Home has a Review Score of 9.8 (9.810) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Magnolia Court Care Home has 139 reviews.

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Showing 139 reviews matching selected criteria
Review from Rosemary J (Respite Resident) published on 21 August 2024 Submitted via Postal Card
Overall Experience

Can't fault it in any way. Everybody was helpful.

Reply from Lenie Terrado, General Manager at Barchester Magnolia Court Care Home

Thank you for your five-star review and your support of our home. We are grateful for your comments and will share them with the team. We will continue to provide a high standard of care, we are very pleased that you have chosen us and trusted us to care for you. You are welcome to visit us at any time.

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Review from Sibelle M (Respite Resident) published on 15 July 2024 Submitted via Postal Card
Overall Experience
Hi, I was here at Barchester Magnolia Court Care Home for a week. It was a new experience for me. I am happy with all the staff who helped me to go through this week.

They were kind and helpful. Thanks to the manager and deputy manager for their administration. I will go back to Canada now and take a good experience I had from Magnolia Court.

Reply from Lenie Terrado, General Manager at Barchester Magnolia Court Care Home

Thank you for your five-star review and your support of our home. We are grateful for your comments and will share them with the team. We will continue to provide a high standard of care, we are very pleased that you have chosen us and trusted us to care for you.

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Review from Gareth S (Cousin of Resident) published on 8 July 2024 Submitted via Postal Card
Overall Experience
Very good service and care. Staff are very helpful and very nice to deal with.
The care centre has a nice atmosphere and very well presented.

Good environment for recovery and respite care.

Reply from Lenie Terrado, General Manager at Barchester Magnolia Court Care Home

Thank you for your five-star review and your support of our home. We are grateful for your comments and will share them with the team. We will continue to provide a high standard of care to your loved one and all our residents.

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Review from I B (Husband of Resident) published on 8 July 2024 Submitted via Postal Card
Overall Experience

A wonderfully caring home with excellent nursing, palliative and end-of-life care. Also, very welcoming for family and friends and a lovely, attractive environment.

Reply from Lenie Terrado, General Manager at Barchester Magnolia Court Care Home

Thank you for your five-star review. We are grateful for your comments and will share them with the team. We will continue to provide a high standard of care to your loved one and all our residents.

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Review from N P (Daughter of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience

My father stays in the care home. I can confidently say that this place is the best place for my dad as the workers are so caring and the environment is great. My father is very comfortable and happy here. I always hear him praising the workers.

Reply from Lenie Terrado, General Manager at Barchester Magnolia Court Care Home

Thank you so much for your five-star review and trusting us to care for your father, we will continue delivering a high standard of care.

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Review from A S (Respite Resident) published on 7 June 2024 Submitted via Postal Card
Overall Experience

I felt supported and cared for. It was the small things that made the difference - a smile at the right time and consideration at all times.

Reply from Lenie Reyes Terrado, General Manager at Barchester Magnolia Court Care Home

Thank you for taking the time to write a review. We are delighted you have chosen Magnolia Court and are grateful for your comments. We will share them with the team.

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Review from Judy W (Friend of Resident) published on 7 June 2024 Submitted via Postal Card
Overall Experience
A close friend is currently a resident in Barchester Magnolia Court Care Home until she regains her health and is able to return home.
The staff at Magnolia Court, from the manager down, all show great concern for her well-being, especially as she had some mental issues and was refusing food and drink. With their care and encouragement, she is now starting to slowly improve.

The home always looks immaculate and the staff are unfailingly friendly and helpful.

Reply from Lenie Terrado, General Manager at Barchester Magnolia Court Care Home

Thank you for your five-star review. We are grateful for your comments and will share them with the team. We will continue to provide a high standard of care to your loved one and all our residents.

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Review from J M (Daughter of Resident) published on 23 April 2024 Submitted via Postal Card
Overall Experience

My father was cared for with kindness, professional nursing and dignity during the last days of his life. My sister and I appreciated everything that the staff at Barchester Magnolia Court Care Home did and for their fairness in pricing, their kindness and helpfulness.

Reply from Preeti Thapa, Home Administrator at Barchester Magnolia Court Care Home

Thank you so much for taking the time to review our care home. We truly appreciate your feedback and are glad to hear about your positive experience.

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Review from Angela S (Daughter of Resident) published on 18 March 2024 Submitted via Website
Overall Experience

My mom, who has dementia, received respite care after a fall where she was initially hospitalized, then transferred to Magnolia Court. At that time I received daily updates, videos and pictures of Mom's daily activities from staff. Mom attended daily social events, some in costume. Mom is happy and smiling in the pictures. My mom, who for decades had volunteered in the community teaching Tai Chi, while a patient at Magnolia, was able to still teach Tai Chi. The care at Magnolia is individualized for each patient. Her care during her stay was exceptional. I have visited Magnolia on several occasions, As a nurse I have witnessed exceptional caring acts by staff. The care home is kept very clean, the food excellent, the decor very lovely, and the entertainment and variety brilliant. Mom has also been in receipt of wonderful community outreach, with the staff inviting Mom to entertainment events at Magnolia. Thank you to all managers and staff for providing exceptional care.

Reply from Lenie Reyes Terrado, General Manager at Barchester Magnolia Court Care Home

Thank you for reviewing our service; we really appreciate what people think about our care, as this is invaluable in helping others who are looking for quality person-centred care. It was lovely getting to know you and your family and a pleasure to support your mom.

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Review from Hugo F (Son of Resident) published on 14 March 2024 Submitted via Postal Card
Overall Experience

Caring empathic carers. I feel my mum is safe at Magnolia. All the staff is kind and the managers are excellent. Thank you to all the team.

Reply from Lenie Terrado, General Manager at Barchester Magnolia Court Care Home

Thank you very much for your wonderful feedback, for taking time to leave us a review and for your support. I would like to take this opportunity too to thank you and your family for trusting us looking after your Mum.

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Review from M H (Daughter of Resident) published on 22 January 2024 Submitted via Postal Card
Overall Experience

My mother move to Barchester Magnolia Court Care Home from another care home. From the first day my mother was at Barchester she has had the very best care possible. My mother is a difficult person and is suffering from many problems but all the time the carers have been superb with so many of the staff showing extreme patience and good will to a rather difficult person. Thank you so much, Barchester for your care.

Reply from Preeti Thapa, Home Administrator at Barchester Magnolia Court Care Home

Thank you so much for your positive review! We truly appreciate your your review and are delighted to hear about your positive experience. Your feedback means a lot to us.

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Review from S O (Wife of Resident) published on 14 December 2023 Submitted via Postal Card
Overall Experience

My husband is settling into Magnolia Court easily. He is being well looked after. The carers and nurses are kind and caring. The food is very good. There are plenty of activities laid on for the residents.

Reply from Preeti Thapa, Home Administrator at Barchester Magnolia Court Care Home

Thank you for reviewing our service; we really appreciate what people think about our care, as this is invaluable in helping others who are looking for quality person-centred care.

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Review from Carmine P (Son of Resident) published on 29 November 2023 Submitted via Website
Overall Experience

My experience with Magnolia Court has been a wonderful experience. I often come and see my mother. The staff are second to none and my mother could not be in better hands. All the staff are very polite and friendly and I think generally a fantastic care home.

Reply from Preeti Thapa, Home Administrator at Barchester Magnolia Court Care Home

Thanks for your kind review. We are happy that you are happy with the care we provide for Mom, our motto is that together we can achieve our care goals.

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Review from J H (Great-Niece of Resident) published on 20 October 2023 Submitted via Postal Card
Overall Experience

Wonderful garden party afternoon. Extremely friendly and hospitable staff.

Reply from Preeti Thapa, Home Administrator at Barchester Magnolia Court Care Home
Goods day,

Thank you for reviewing our care home, we are always happy to support families for their special occasions.

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Review from Janet S (Friend of Resident) published on 20 October 2023 Submitted via Postal Card
Overall Experience

Barchester Magnolia Court Care Home is a wonderful care home, one of the best I have been to. The furnishings and all of the accommodation are of very high quality. The staff are always helpful and pleasant. The catering and support staff provide excellent food and service.

Reply from Preeti Thapa, Home Administrator at Barchester Magnolia Court Care Home
Good day,

Thank you for reviewing your experience with Magnolia Court, we strive to give our residents and family members the very best person-centred care experience.

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Review from Jeramy H (Nephew of Resident) published on 20 October 2023 Submitted via Postal Card
Overall Experience

What a fabulous party they've put on (loving, organised) for my uncle's 100th!

Reply from Preeti Thapa, Home Administrator at Barchester Magnolia Court Care Home
Good day,

Thank you for your review of our home, we consider ourselves the family of our residents and relatives and proud that, at Magnolia Court, we share the Barchester motto of celebrating success and life.

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Review from Michael S (Son of Resident) published on 26 September 2023 Submitted via Postal Card
Overall Experience

We have been very grateful for the excellent care that my mother has received for the last three years. The staff have all been very professional, caring and have communicated very well with us throughout.

Reply from Preeti Thapa, Home Administrator at Barchester Magnolia Court Care Home

Thank you so much for your lovely review which is greatly appreciated and helps us to ensure our service is improved and maintained to a high standard. It's our absolute pleasure and a privilege to be caring for your mother.

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Review from Elizabeth O (Wife of Resident) published on 19 July 2023 Submitted via Website
Overall Experience
The manager was excellent, he couldn't have been more helpful.
We found the home cheerful and the facilities are excellent.
It would have helped us enormously if the daily routines on the floor had been more fully explained. I often found myself running around like a headless chicken trying to find assistance. The staff on the whole were pretty good. The 2 people who ran the 'activities' were a joy.
The food was ok but could have been more imaginative at times. My husband was vegetarian and had very little appetite so perhaps we didn't appreciate the full benefit of the daily choices.
I found one had to practice being a bit more assertive than I was happy with to get things done. But the staff worked hard and were sometimes in short supply which made things more difficult.
One of the nurses, provided much comfort to me when I needed it.

My husband passed away in mid-June and everybody at Magnolia was supportive and gave 100% to the family at a very difficult time.

Reply from Debbie Twinn, CRM at Barchester Magnolia Court Care Home

Thank you for your positive review, we appreciate your feedback and have taken your comments onboard to help us improve our overall service provision. Here at Magnolia Court we always value open and honest communication.

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Review from M R (Son-in-law of Resident) published on 10 July 2023 Submitted via Website
Overall Experience
Magnolia is a great place and the staff, led by the manager, are the best one can hope for. Mother-in-law was very well looked after in the week she was there. This was her second visit and will be back for more.
Facilities are great, services are great, and nothing is a problem. The team are truly providing peace of mind (to us) as we are allowed to take our break once in a while without any worry.

Thank you we will see you again.

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Review from Siobhan C (Daughter of Resident) published on 18 May 2023 Submitted via Website
Overall Experience

The manager creates a lovely homely environment. He took wonderful care of my father. This is a well-managed home with caring staff and a lovely environment. I would not hesitate to recommend it.

Reply from Octavian Stanciu, General Manager at Barchester Magnolia Court Care Home

Dear Siobhan, thank you very much for your amazing feedback. It was a pleasure to have your father with us on respite care. I hope we'll be able to see him again and please send him my best regards. Thank you for your support too. Stay well and safe!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 November 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (44) & Events (4)

News
  • 07 Aug 2026

    Wayne Hughes, Senior General Manager, and Solomon Imafidon, Care Practitioner, from Magnolia Court Care Home in Child's Hill, Hampstead, are preparing to take on the London to Brighton Cycle Ride...

  • 14 Jun 2026

    Staff, residents and families at Barchester’s Magnolia Court Care Home in Golders Green are celebrating after achieving national recognition at this year’s Stars of Social Care Awards. Following a remarkable...

  • 20 May 2026

    Staff and residents at Magnolia Court care home in Child’s Hill, Hampstead are over the moon because their inspirational Managing Director, Michelle Macadangdang, from Barchester’s South East Division, and her...

Upcoming Events

Awards / Recognitions (114)

Accreditations

There are no accreditations posted yet for Barchester Magnolia Court Care Home.

Meet the Team (14)

Wayne Hughes
Wayne HughesJob Title:Home ManagerJoined: 2025

Hello and welcome to Magnolia Court Nursing Home. My name is Wayne Hughes and I have been working in the care industry for over 30 years. I started working in the industry whilst at University and developed a genuine passion for making a difference to the lives of people that needed our support. Over the years I have worked in a number of roles and I have had the absolute pleasure of working for Barchester Healthcare for the last 10 years. Working with the very best in the sector has given me the tools to ensure that I can continue my passion in making a difference and ensuring that our residents are treated with respect and dignity. Promoting and understanding the person centred care needs of every resident in Magnolia Court is second to none to ensure that are residents live happy and healthy lives and I will work with the team to ensure this is in place. Feel free to come in and speak with me at any time.

Uche Nwawolo
Uche NwawoloJob Title:Deputy ManagerJoined: 2025

I graduated in 2017 with a Bachelor’s degree in Nursing. Since then, I have had the opportunity to work in both hospital settings and private care, gaining valuable experience across a variety of clinical environments. These experiences have helped me develop strong leadership, communication, and problem-solving skills, as well as a deep understanding of what it takes to deliver quality care.

My passion for nursing stems from my genuine desire to help humanity achieve optimum well-being and receive care that is safe, effective, and truly satisfactory. I believe in treating every individual with dignity, compassion, and respect, ensuring that their needs are always at the centre of the care we provide.

As the new Deputy Manager at Magnolia Court, I look forward to supporting the General Manager in all aspects of service delivery and working closely with every member of the team. My focus will be on ensuring that all service users and residents receive person-centred care in a well-led, compliant, and supportive environment, fully in line with the company’s policies and procedures.

My goal is to bring the best to the table, to lead by example, and to continue learning and growing within the organisation. I am committed to being a strong team player, promoting teamwork, positivity, and excellence in all that we do. I am truly grateful for the opportunity that Barchester has entrusted to me and look forward to contributing meaningfully to the continued success of the home.

Nina Madrid
Nina MadridJob Title:AdministratorJoined: 2016

Hello, my name is Nina and I am the new Home Administrator here at Magnolia Court Care Home.

I joined Barchester in 2016, starting at Bryn Ivor Lodge in Wales. In 2021, I made the exciting move to Magnolia Court, embracing the opportunity to be part of a new community and contribute to a different home environment. This transition has allowed me to broaden my experience and deepen my commitment to providing excellent care and support.

I began my journey as a care assistant and transitioned to an admin assistant last year. From May until October 2024, I became part of the transposing team for Enable, travelling around London to assist other Barchester care homes in the region with the important transition from paper records to digital systems, which I truly enjoyed.

I am very passionate about supporting the team to ensure smooth day-to-day operations and working closely with residents and their families, ensuring their needs are met and their voices heard. My goal is to contribute positively to the care environment, fostering a welcoming and supportive atmosphere for everyone involved.

Outside of work, I love to hike, swim, and attend concerts and festivals in my spare time.

I look forward to continuing to assist and support the team, residents, and their families at Magnolia Court.

Sarah Pratt
Sarah PrattJob Title:Home Services AdvisorJoined: 2025

Hello, my name is Sarah, and I am a Home Services Advisor.

If you are looking for residential or nursing care for yourself or a loved one, I would be delighted to show you around our lovely care home.

Having been through this journey myself with my mother, I understand the emotion and worry that can come with looking for care and the transition that follows. I am passionate about making the whole journey as smooth as possible by providing guidance, support and advice every step of the way. I want to ensure that from day one, you or your loved one feels at home here.

I also work closely with our local community, building connections and helping people feel welcome at Magnolia Court.

Diana Do
Diana DoJob Title:Receptionist/Administration AssistantJoined: 2021

Hello, I'm Diana and I joined Barchester in May 2021.

I'm passionate about my role and really enjoy getting to know all of our residents and their loved ones.

I love my job and being part of the Magnolia Court family and look forward to welcoming you to our beautiful home soon.

Jurgita
Jurgita Job Title:Unit LeadJoined: 2014

My name is Jurgita and I am a nurse and Unit lead at Magnolia Court. I have been here since 2014 and enjoy my work a great deal. I always try my best as a nurse and I strive to maintain a good relationship with residents, loved ones and colleagues.

Anna Carillo
Anna CarilloJob Title:Unit LeadJoined: 2024

Hello, my name is Anna Carillo. I began my journey at Magnolia in 2024 as a registered nurse. My passion for providing compassionate, patient-centred care quickly stood out, leading me to a promotion as Unit lead.

Flor Cocoy
Flor CocoyJob Title:Senior Registered General Nurse and Nutritional ChampionJoined: 2012

Hello, My name is Flor and I am a Senior Registered General Nurse and Nutrition Champion at Magnolia Court. I started Barchester in 2012 as a student as part of the overseas nurses programme. I enjoy my role very much especially getting to know residents and their loved ones. I had a very close relationship with my grandmother and loved spending time with her. I am very happy as I now have an extended family with all my Magnolia Court grandparents.

Solomon Imafidon
Solomon ImafidonJob Title:Care Practitioner - Dementia ChampionJoined: 2022

My name is Solomon Imafidon, and I am proud to be part of the Barchester Healthcare family. I joined Barchester in 2022 as a Care Assistant, and through dedication and a passion for providing high-quality care, I progressed to the role of Senior Carer. Today, I am privileged to work as a Care Practitioner, where I continue to develop my clinical skills while making a positive difference in the lives of our residents. I am the Dementia Champion for the home.

Outside of work, I enjoy cycling. I recently completed the iconic British Heart Foundation London to Brighton cycling event in 2026. I also enjoy spending time in nature, as both help me stay active, refreshed, and maintain a healthy work-life balance.

Looking ahead, my ambition is to become a Registered Nurse. I am committed to continuing my professional development, expanding my knowledge, and providing compassionate, person-centred care throughout my career.

Diana
Diana Job Title:Head HousekeeperJoined: 2020

I joined Barchester in March 2020 where I enjoy getting to know our residents and I take great pride in keeping our lovely home sparkling clean!

In my spare time, I love spending time with my family and looking after my pet hamster ‘Bob’ and my tropical fish.

Tammie Comey
Tammie ComeyJob Title:Activities CoordinatorJoined: 2019

I joined Barchester in December 2019 as an Activities assistant and in February 2022 I became the Activities Lead at Magnolia Court Care Home. I am passionate about my job, I am a people person and nothing makes me happier than putting a smile on my Residents faces. It is a joy to work with such a great team, happy to be a part of team Magnolia!

Jacqueline Dennis
Jacqueline DennisJob Title:Head ChefJoined: 2024

Hello, I am Jacqueline and I joined the Magnolia Court Team in November 2024 as Head Chef.

I qualified as a chef at Hammersmith college in 1999. I had a love for cooking since I was a child, my siblings and I helped our mum in the kitchen and as we grew up and took it in turns to cook to help our mum who was a nurse.

During my career as a Chef I have cooked at a number of wonderful and interesting places such the BBC, Westminster Council and The Royal ballet. I had the pleasure of cooking for Darcy Bussell, The Lord Mayors and Princess Margaret.

I love cooking as it enables me to be creative and make people happy at the same time. I was inspired by my mum and always wanted to cook with in health care. I really enjoy meeting and getting to know residents. It makes me very happy to see the delight and enjoyment my food brings to people.

Stephen Hughes
Stephen HughesJob Title:Head of MaintenanceJoined: 2024

I've always enjoyed practical work and have had a passion for maintenance from a young age. Joining Barchester Healthcare as a Bank General Assistant gave me the opportunity to develop my skills, and over the years I've progressed into my current role as Head of Maintenance at Magnolia Court Care Home.

I'm proud to have built my career with Barchester and grateful for the training, support and opportunities I've received along the way. My priority is to make sure our residents enjoy a safe, comfortable and welcoming home, and I take great pride in maintaining an environment where both residents and colleagues can thrive.

Mimi
Mimi Job Title:Activties AssistantJoined: 2014

I have been working in the Activities department in care homes since 2002, starting my career at Four Seasons, then joining Barchester in 2014. I was awarded a Great British Care Award in 2013 and was a finalist at the National Care Awards in the same year, as well as being a finalist in the 2014 Great British Care Awards. I have a natural love for the elderly and enjoy every single day in their company.

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